Solar Gateway
™
Model: SM-SG
Introduction
Thank you for purchasing the Ubiquiti Networks® sunMAX
™
Solar Gateway
™
. This Quick Start Guide is designed to guide
you through the installation and setup of this product. It also
includes safety instructions and warranty terms.
Package Contents
Solar Gateway
™
Model: SM-SG
Solar
Gateway
AC Disconnect
Tool
Unlock
Tool
Quick Start
Guide
Hardware Overview
Ports
Ethernet Port This Ethernet port is used to connect the Solar
Gateway to your network router or DHCP server.
Reset Button This button resets the Solar Gateway back to
factory defaults. Press and hold the Reset button for more than
10 seconds while the Solar Gateway is powered on.
Ethernet Port
Reset Button
Power LED
Inverter Activity LED
Network Activity LED
Output (to
AC trunkcable)
Input (from
Microinverter)
LEDs
Power The Power LED will light steady green when
the device is connected to a power source. The LED
may change color during general system activity.
Network Activity The Network Activity LED will
light steady green when the network and cloud are
connected. It will light red if a network connection
cannot be established.
Inverter Activity The Inverter Activity LED will light
steady green if all Microinverters are detected. It will
light yellow if one or more of the Microinverters are
missing and light red if errors are detected on any of
the Microinverters.
Connectors
The Solar Gateway has two external connectors.
Input Connects the Solar Gateway to the Microinverter.
Output Connects the AC trunk cable to the Solar Gateway.
Solar Gateway Installation
WARNING: Before installing this product,
disconnect the solar system from the grid or any
source of power to prevent shock or damage.
1. Tilt the Solar Gateway forward and attach it to the
ACModule by hooking it underneath the outer edge and
rotating it down until it sits firmly against the panel.
AC Module
Solar Gateway
2. Use the AC Disconnect Tool to disconnect the AC trunk
cable from the Microinverter.
Microinverter
AC Trunk Cable
AC Disconnect Tool
3. Connect the AC trunk cable (previously connected to the
Microinverter) to the Output port on the Solar Gateway.
4. Connect the Input cable from the Solar Gateway to the
four-prong connector on the Microinverter.
*640-00201-04*
640-00201-04
Setting Up the Solar Gateway
The sunMAX Install app allows you to set up the Solar Gateway
on your network to manage and gather real-time information
about your solar array.
5. Download the sunMAX Install app from the App Store (iOS)
or Google Play
™
(Android).
6. Launch the sunMAX Install app and type your username
and password into their corresponding fields. (Note:
These credentials are created when you register online at
https:// account.ubnt.com/login.)
7. Tap Sign In to sign in to the mobile app.
8. Tap Install to select a customer site to view or install.
9. When the Site Dashboard screen appears, tap Gateway.
10. When prompted for a connection type to your local
network, tap Ethernet.
11. Connect an Ethernet cable to your Solar Gateway by
performing steps a-c and tap Next when finished.
a. Remove the Port Cover from the Solar Gateway and
remove the Cable Feed Plug from the Port Cover.
Cable Feed Plug
Port Cover
b. Connect an Ethernet cable from your home network to
the Ethernet Port on the Solar Gateway.
Ethernet Port
c. Replace the Port Cover.
12. Tap Scan QR to pair the Solar Gateway with the current
customer site information.
13. Scan the QR code to complete the pairing process.
14. The MAC address and serial number should appear. Tap
Next to continue or Redo Scan if necessary.
15. The following screen appears while the Gateway is
connecting to your network and being configured.
16. Tap Done to complete the installation.
Once the Solar Gateway has been set up and connected to
your home network, return to the Dashboard screen to verify
the Gateway connection.
For more information or detailed instructions, please refer
to the sunMAX Solar Gateway User Guide, which is available
online at: documentation.ubnt.com/sunmax
Specifications
sunMAX Solar Gateway
Dimensions
206 x 87 x 54 mm (8.11 x 3.43 x 2.13")
Excludes Approx. 550 mm (21.65") Cable Length
Weight 0.37 kg (0.82 lb)
Enclosure
Characteristics
Polycarbonate, UV-Resistant
Processor MediaTek SoC
Memory 256 MB
Storage 1 GB Flash
Networking Interface (1) 10/100/1000 Mbps RJ45 Ethernet Port
Bluetooth Low-Power BLE, Bluetooth v4.1
LEDs
3 LEDs: Power, Web Connectivity,
Inverter Connectivity
Button Reset Button
Max. Power
Consumption (HW)
7W
Power Source AC
Power Supply 90-264VAC, 47-63 Hz
ESD/EMP Protection ± 24kV Contact / Air for Ethernet
Shock and Vibration IEC 68-2-6
Operating
Temperature
-20 to 50° C (-4 to 122° F)
Operating Humidity 5 to 95% Noncondensing
Certications FCC, CE, IC, UL
Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in locations that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal physical,
electromagnetic or electrical stress, including lightning strikes, or
accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty.
Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error-free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Operations of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the
interference at his own expense.
Industry Canada
CAN ICES-3(B)/NMB-3(B)
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that permitted for successful
communication.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that
may cause undesired operation of the device.
CAN ICES-3(B)/NMB-3(B)
Pour réduire le risque d’interférence aux autres utilisateurs, le type
d’antenne et son gain doivent être choisies de façon que la puissance
isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire
pour une communication réussie.
Cet appareil est conforme à la norme RSS Industrie Canada exempts de
licence norme(s). Son fonctionnement est soumis aux deux conditions
suivantes:
1. Cet appareil ne peut pas provoquer d’interférences et
2. Cet appareil doit accepter toute interférence, y compris les
interférences qui peuvent causer un mauvais fonctionnement du
dispositif.
CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.
RoHS/WEEE Compliance Statement
English
European Directive 2002/96/EC requires that the equipment bearing
this symbol on the product and/or its packaging must not be disposed
of with unsorted municipal waste. The symbol indicates that this
product should be disposed of separately from regular household waste
streams. It is your responsibility to dispose of this and other electric and
electronic equipment via designated collection facilities appointed by the
government or local authorities. Correct disposal and recycling will help
prevent potential negative consequences to the environment and human
health. For more detailed information about the disposal of your old
equipment, please contact your local authorities, waste disposal service, or
the shop where you purchased the product.
Deutsch
Die Europäische Richtlinie 2002/96/EC verlangt, dass technische
Ausrüstung, die direkt am Gerät und/oder an der Verpackung mit diesem
Symbol versehen ist, nicht zusammen mit unsortiertem Gemeindeabfall
entsorgt werden darf. Das Symbol weist darauf hin, dass das Produkt
von regulärem Haushaltmüll getrennt entsorgt werden sollte. Es
liegt in Ihrer Verantwortung, dieses Gerät und andere elektrische
und elektronische Geräte über die dafür zuständigen und von der
Regierung oder örtlichen Behörden dazu bestimmten Sammelstellen zu
entsorgen. Ordnungsgemäßes Entsorgen und Recyceln trägt dazu bei,
potentielle negative Folgen für Umwelt und die menschliche Gesundheit
zu vermeiden. Wenn Sie weitere Informationen zur Entsorgung Ihrer
Altgeräte benötigen, wenden Sie sich bitte an die örtlichen Behörden oder
städtischen Entsorgungsdienste oder an den Händler, bei dem Sie das
Produkt erworben haben.
Español
La Directiva 2002/96/CE de la UE exige que los equipos que lleven este
símbolo en el propio aparato y/o en su embalaje no deben eliminarse
junto con otros residuos urbanos no seleccionados. El símbolo indica
que el producto en cuestión debe separarse de los residuos domésticos
convencionales con vistas a su eliminación. Es responsabilidad suya
desechar este y cualesquiera otros aparatos eléctricos y electrónicos a
través de los puntos de recogida que ponen a su disposición el gobierno y
las autoridades locales. Al desechar y reciclar correctamente estos aparatos
estará contribuyendo a evitar posibles consecuencias negativas para el
medio ambiente y la salud de las personas. Si desea obtener información
más detallada sobre la eliminación segura de su aparato usado, consulte a
las autoridades locales, al servicio de recogida y eliminación de residuos de
su zona o pregunte en la tienda donde adquirió el producto.
Français
La directive européenne 2002/96/CE exige que l’équipement sur lequel
est apposé ce symbole sur le produit et/ou son emballage ne soit pas jeté
avec les autres ordures ménagères. Ce symbole indique que le produit
doit être éliminé dans un circuit distinct de celui pour les déchets des
ménages. Il est de votre responsabilité de jeter ce matériel ainsi que tout
autre matériel électrique ou électronique par les moyens de collecte
indiqués par le gouvernement et les pouvoirs publics des collectivités
territoriales. L’élimination et le recyclage en bonne et due forme ont pour
but de lutter contre l’impact néfaste potentiel de ce type de produits
sur l’environnement et la santé publique. Pour plus d’informations sur le
mode d’élimination de votre ancien équipement, veuillez prendre contact
avec les pouvoirs publics locaux, le service de traitement des déchets, ou
l’endroit où vous avez acheté le produit.
Italiano
La direttiva europea 2002/96/EC richiede che le apparecchiature
contrassegnate con questo simbolo sul prodotto e/o sull’imballaggio non
siano smaltite insieme ai rifiuti urbani non differenziati. Il simbolo indica
che questo prodotto non deve essere smaltito insieme ai normali rifiuti
domestici. È responsabilità del proprietario smaltire sia questi prodotti sia
le altre apparecchiature elettriche ed elettroniche mediante le specifiche
strutture di raccolta indicate dal governo o dagli enti pubblici locali. Il
corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze
potenzialmente negative per l’ambiente e per la salute dell’essere umano.
Per ricevere informazioni più dettagliate circa lo smaltimento delle vecchie
apparecchiature in Vostro possesso, Vi invitiamo a contattare gli enti
pubblici di competenza, il servizio di smaltimento rifiuti o il negozio nel
quale avete acquistato il prodotto.
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