PIXMA TS8250

Canon PIXMA TS8250, PIXMA TS8240, PIXMA TS8251, PIXMA TS8252 Manuale utente

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TS8200 series
Manuale online
Italiano (Italian)
Sommario
Uso del Manuale online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Simboli utilizzati in questo documento. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Utenti di dispositivi sensibili al tocco (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Marchi e licenze. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Funzioni di base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Stampa di foto da un computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stampa di foto da uno smartphone o un tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Stampa di foto da una scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Stampa di un'etichetta disco da un computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Copia di un'etichetta per disco. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Limitazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Suggerimenti sulla connessione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Impostazioni di rete predefinite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Rilevato lo stesso nome di stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Consente di connettersi a un altro computer tramite LAN/Modifica la connessione da USB a LAN. . . . 64
Stampa delle impostazioni di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Metodo di riconfigurazione della connessione Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
IJ Network Device Setup Utility (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Avvio di IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Diagnostica e riparazione delle impostazioni di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Elenco dei modelli che non supportano la funzione di diagnostica e riparazione. . . . . . . . . . . . . . . . . . 75
Gestione di carta, originali, serbatoi d'inchiostro, vassoio multiuso, scheda di
memoria e così via.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Caricamento della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Alimentazioni carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Caricamento della carta nel vassoio posteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Caricamento della carta nel cassetto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Caricamento delle buste nel vassoio posteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Posizionamento del vassoio multiuso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Precauzioni per la stampa con il vassoio multiuso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Inserimento di un disco stampabile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Prima di inserire un disco stampabile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Inserimento di un disco stampabile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Rimozione di un disco stampabile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Caricamento degli originali. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Caricamento degli originali piano di lettura. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Caricamento in base all'uso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Originali supportati. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Disinserimento/inserimento del coperchio dei documenti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Inserimento della scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Prima di inserire la scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Inserimento della scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rimozione della scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Sostituzione dei serbatoi d'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Sostituzione dei serbatoi d'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Controllo dello stato dell'inchiostro sul touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Suggerimenti sull'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Se la stampa è sbiadita o irregolare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Procedura di manutenzione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Stampa del test di controllo degli ugelli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Verifica del test di controllo degli ugelli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Pulizia della testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Pulizia approfondita della testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Allineamento della posizione della Testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Allineamento manuale della testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Esecuzione delle funzioni di manutenzione dal computer (macOS). . . . . . . . . . . . . . . . . 146
Apertura dell'interfaccia utente remota per la manutenzione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Pulizia delle testine di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Regolazione della posizione della Testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Verifica dello stato dell'inchiostro dal computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Pulizia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Pulizia dei rulli di alimentazione della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Pulizia delle parti interne della stampante (Pulizia lastra inferiore). . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Panoramica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Sicurezza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Precauzioni per la sicurezza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Informazioni normative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Precauzioni per l'uso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Limitazioni legali relative alla scansione/copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Precauzioni per l'uso della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Trasporto della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Quando si deve riparare, prestare o smaltire la stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Mantenimento della qualità di stampa elevata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Componenti principali e loro utilizzo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Componenti principali. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Vista anteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Vista posteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Vista interna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Alimentazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Verifica dell'accensione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Accensione e spegnimento della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Controllo della spina e del cavo di alimentazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Scollegamento della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Utilizzo del Pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Modifica delle impostazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Modifica delle impostazioni della Stampante dal computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . 204
Gestione di accensione e spegnimento della Stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Modifica della modalità di funzionamento della Stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Modifica delle impostazioni dal pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Modifica delle impostazioni dal pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Impostazione degli elementi sul Pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Imp. stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Impostazioni LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Altre impostazioni periferica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Selezione lingua. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Aggiornamento del firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Ripristina impostazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Impostazioni alimentatore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Impostazione servizio Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Impostazioni ECO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Impostazione silenziosa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Informazioni di sistema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Specifiche. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Informazioni sulla carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Tipi di supporti compatibili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Limite di caricamento della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tipi di supporti non compatibili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Gestione della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Prima della stampa su carta artistica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Stampa da computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Stampa dall'applicazione software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Stampa su cartoline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Aggiunta di una stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Come aprire la schermata Impostazioni stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Visualizzazione della schermata di stato della stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Eliminazione di un lavoro di stampa indesiderato. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Rimozione di una stampante non più necessaria dall'elenco delle stampanti. . . . . . . . . . . . . . . . 258
Stampa con applicazioni software Canon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Stampa mediante un servizio Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Stampa da smartphone o tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Stampa/scansione con la modalità di connessione wireless diretta. . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Stampa di dati fotografici. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Stampa di foto salvate in una scheda di memoria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Impostazione di elementi per la stampa di foto mediante il pannello dei comandi. . . . . . . . . . . . 273
Stampa di etichette per dischi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Copia del lato dell'etichetta del disco. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Stampa di foto da una scheda di memoria sull'etichetta disco. . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Impostazioni carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Esecuzione di copie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Impostazione di elementi per la copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Scansione da un computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Scansione in base al tipo di elemento o allo scopo (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . 296
Funzioni di IJ Scan Utility Lite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Scansione facile (Auto Scansione). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Scansione di documenti e foto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Suggerimenti per la scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Posizionamento degli originali (scansione da un computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Scansione con smartphone o tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Domande frequenti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Impostazioni di rete e problemi comuni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Problemi di comunicazione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Impossibile trovare la stampante in una rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica stato alimentazione. . . . . . . . . . . . . . . . . . . . . . . 316
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica connessione rete PC. . . . . . . . . . . . . . . . . . . . . . 317
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica impostazioni Wi-Fi della stampante. . . . . . . . . . . 318
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica ambiente Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . 319
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica indirizzo IP della stampante. . . . . . . . . . . . . . . . 321
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica impostazioni software di protezione. . . . . . . . . . 322
Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante
l'impostazione Wi-Fi (Windows) - Verifica impostazioni router wireless. . . . . . . . . . . . . . . . 323
Impossibile procedere oltre la schermata Connessione stampante. . . . . . . . . . . . . . . . . . . . . . . 324
Impossibile trovare la stampante durante l'utilizzo del Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Problemi della connessione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
La Stampante ha improvvisamente smesso di funzionare per vari motivi. . . . . . . . . . . . . . . . . . . 330
Chiave di rete (password) sconosciuta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Impossibile utilizzare la Stampante dopo avere sostituito un router wireless o averne modificato le
impostazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Altri problemi di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Controllo delle informazioni rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Ripristino delle impostazioni di fabbrica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Problemi di stampa/scansione con lo smartphone/tablet. . . . . . . . . . . . . . . . . . . . . . . . . 344
Impossibile stampare/eseguire la scansione dallo smartphone/tablet. . . . . . . . . . . . . . . . . . . . . . . . . . 345
Problemi di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
La stampante non stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
L'inchiostro non fuoriesce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
La carta non viene alimentata correttamente/Errore "Nessuna carta". . . . . . . . . . . . . . . . . . . . . . . . . . 355
Impossibile stampare sull'etichetta per disco. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
I risultati di stampa non sono soddisfacenti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Le stampe sono vuote/sfocate o confuse/imprecise o presentano colori sbiaditi/striature o linee 362
Linee non allineate/distorte. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Carta macchiata / Superficie stampata graffiata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Linea verticale accanto all'immagine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Problemi di scansione (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Problemi di scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Lo scanner non funziona. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Il driver dello scanner non si avvia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Problemi meccanici. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
La stampante non si accende. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
La stampante si spegne inaspettatamente o ripetutamente. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Problemi di connessione USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Impossibile comunicare con la stampante tramite USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Sul touchscreen appare la lingua sbagliata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Problemi di installazione e download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Installazione degli MP Drivers non riuscita (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Aggiornamento degli MP Drivers nell'ambiente di rete (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Errori e messaggi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Si verifica un errore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Viene visualizzato un messaggio (Codice supporto). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Elenco dei codici supporto per errore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Elenco dei codici supporto per errore (inceppamenti della carta). . . . . . . . . . . . . . . . . . . 394
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Carta inceppata all'interno della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Rimozione della carta inceppata dal lato posteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Uso del Manuale online
Ambiente operativo
Simboli utilizzati in questo documento
Utenti di dispositivi sensibili al tocco (Windows)
Stampa del Manuale online
Marchi e licenze
Schermate in questo manuale
10
Simboli utilizzati in questo documento
Avviso
La mancata osservanza di queste istruzioni può causare il decesso, gravi lesioni personali o danni alla
proprietà dovuti a un uso non corretto dell'apparecchiatura. Il rispetto delle istruzioni garantisce un
funzionamento sicuro.
Attenzione
La mancata osservanza di queste istruzioni può causare lesioni personali o danni alla proprietà dovuti a
un uso non corretto dell'apparecchiatura. Il rispetto delle istruzioni garantisce un funzionamento sicuro.
Importante
Istruzioni contenenti informazioni importanti che devono essere osservate per evitare danni e lesioni o
un uso improprio del prodotto. Assicurarsi di leggere tali istruzioni.
Nota
Le istruzioni includono note sul funzionamento e altro.
Fondamenti
Istruzioni che illustrano le operazioni di base del prodotto.
Nota
Le icone variano in base al prodotto in uso.
11
Utenti di dispositivi sensibili al tocco (Windows)
Per azioni di tocco, è necessario sostituire "fare clic con il pulsante destro del mouse" in questo documento
con l'azione impostata nel sistema operativo. Ad esempio, se nel sistema operativo l'azione è impostata su
"tenere premuto", sostituire "fare clic con il pulsante destro del mouse" con "tenere premuto".
12
Marchi e licenze
Microsoft è un marchio registrato di Microsoft Corporation.
Windows è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato negli Stati
Uniti e/o in altri Paesi.
Windows Vista è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato negli
Stati Uniti e/o in altri Paesi.
Internet Explorer è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato
negli Stati Uniti e/o in altri Paesi.
Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, il logo AirPrint, Safari, Bonjour, iPad, iPhone
e iPod touch sono marchi di Apple Inc., registrati negli Stati Uniti e in altri paesi.
IOS è un marchio o un marchio registrato di Cisco negli Stati Uniti e in altri Paesi ed è utilizzato dietro
licenza.
Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps e
Google Analytics sono marchi registrati o marchi di Google Inc. Google Play e il logo Google Play sono
marchi di Google LLC.
Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB e Adobe RGB (1998)
sono marchi registrati o marchi di Adobe Systems Incorporated negli Stati Uniti e/o in altri Paesi.
Bluetooth è un marchio di Bluetooth SIG, Inc., U.S.A. ed è concesso in licenza a Canon Inc.
Autodesk e AutoCAD sono marchi o marchi registrati di Autodesk, Inc. e/o delle sue sussidiarie e/o
affiliate negli Stati Uniti e/o in altri Paesi.
Nota
Il nome ufficiale di Windows Vista è il sistema operativo Microsoft Windows Vista.
Copyright (c) 2003-2015 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
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2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
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3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
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THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
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THE POSSIBILITY OF SUCH DAMAGE.
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