UKCA and CE RED Compliance Statement:
Hereby, RISCO Group declares that this equipment is in
compliance with the essential requirements of the UKCA
Radio Equipment Regulations 2017 and CE Directive
2014/53/EU.
For the UKCA and CE Declaration of Conformity please
refer to our website:
www.riscogroup.com.
Dichiarazione di Conformità RED:
La sottoscritta RISCO Group, dichiara sotto la propria
responsabilità che questo prodotto è conforme ai requisiti
essenziali e alle altre rilevanti disposizioni della Direttiva
Europea 2014/53/EU. Per le Dichiarazioni di Conformità
CE, visitate il nostro sito web: www.riscogroup.com.
Declaración de Conformidad RED :
Por la presente, RISCO Group declara que este equipo
cumple con los requisitos esenciales y otras disposiciones
relevantes de la Directiva 2014/53/EU. Para la
Declaración de Conformidad CE, por favor diríjase a
nuestra web: www.riscogroup.com.
Rapport de Conformité de RED:
Par la présente, RISCO Group, déclare cet équipement est
en conformité aux conditions essentielles et à d'autres
dispositions appropriées de la directive 2014/53/EU.
Vous pouvez trouver la copie complète de la déclaration
de conformité à la directive 2014/53/EU sur notre site
web, à l’adresse suivante : www.riscogroup.com.
Declaração de conformidade RED:
Por meio deste, a RISCO Group declara que seu
equipamento está em conformidade com as necessidades
essenciais e outras provisões relevantes da diretiva
2014/53/EU. l Para ver a declaração de conformidade da
CE, por favor consulte a nossa website:
www.riscogroup.com.
Standard Limited Product Warranty (“Limited Warranty”)
RISCO Ltd. (“RISCO") guarantee RISCO’s hardware products
(“Products”) to be free from defects in materials and workmanship
when used and stored under normal conditions and in accordance
with the instructions for use supplied by RISCO, for a period of (i) 24
months from the date of delivery of the Product (the “Warranty
Period”). This Limited Warranty covers the Product only within the
country where the Product was originally purchased and only covers
Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the
benefit of customers who purchased the Products directly from
RISCO or from an authorized distributor of RISCO. RISCO does not
warrant the Product to consumers and nothing in this Warranty
obligates RISCO to accept Product returns directly from end users
who purchased the Products for their own use from RISCO’s
customer or from any installer of RISCO, or otherwise provide
warranty or other services to any such end user directly. RISCO’s
authorized distributor or installer shall handle all interactions with its
end users in connection with this Limited Warranty. RISCO’s
authorized distributor or installer shall make no warranties,
representations, guarantees or statements to its end users or other
third parties that suggest that RISCO has any warranty or service
obligation to, or any contractual privy with, any recipient of a
Product.
Remedies. In the event that a material defect in a Product is
discovered and reported to RISCO during the Warranty Period,
RISCO shall accept return of the defective Product in accordance with
the below RMA procedure and, at its option, either (i) repair or have
repaired the defective Product, or (ii) provide a replacement product
to the customer.
Return Material Authorization. In the event that you need to return
your Product for repair or replacement, RISCO will provide you with
a Return Merchandise Authorization Number (RMA#) as well as
return instructions. Do not return your Product without prior
approval from RISCO. Any Product returned without a valid, unique
RMA# will be refused and returned to the sender at the sender’s
expense. The returned Product must be accompanied with a detailed
description of the defect discovered (“Defect Description”) and must
otherwise follow RISCO’s then-current RMA procedure published in
RISCO’s website at www.riscogroup.com in connection with any
such return. If RISCO determines in its reasonable discretion that any
Product returned by customer conforms to the applicable warranty
(“Non-Defective Product”), RISCO will notify the customer of such
determination and will return the applicable Product to customer at
customer’s expense. In addition, RISCO may propose and assess
customer a charge for testing and examination of Non-Defective
Product.
Entire Liability. The repair or replacement of Products in accordance
with this Limited Warranty shall be RISCO’s entire liability and
customer’s sole and exclusive remedy in case a material defect in a
Product is discovered and reported as required herein. RISCO’s
obligation and this Limited Warranty are contingent upon the full
payment by customer for such Product and upon a proven weekly
testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by
RISCO with respect to the Products. The warranty is not transferable
to any third party. To the maximum extent permitted by applicable
law, this Limited Warranty shall not apply and will be void if: (i) the
conditions set forth above are not met (including, but not limited to,
full payment by customer for the Product and a proven weekly
testing and examination of the Product functionality); (ii) if the
Products or any part or component thereof: (a) have been subjected to
improper operation or installation; (b) have been subject to neglect,
abuse, willful damage, abnormal working conditions, failure to
follow RISCO’s instructions (whether oral or in writing); (c) have been
misused, altered, modified or repaired without RISCO’s written
approval or combined with, or installed on products, or equipment of
the customer or of any third party; (d) have been damaged by any
factor beyond RISCO’s reasonable control such as, but not limited to,
power failure, electric power surges, or unsuitable third party
components and the interaction of software therewith or (e) any
failure or delay in the performance of the Product attributable to any
means of communication provided by any third party service
provider, including, but not limited to, GSM interruptions, lack of or
internet outage and/or telephony failure. BATTERIES ARE
EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO
SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION
THERETO, AND THE ONLY WARRANTY APPLICABLE
THERETO, IF ANY, IS THE BATTERY MANUFACTURER'S
WARRANTY. RISCO does not install or integrate the Product in the
end user’s security system and is therefore not responsible for and
cannot guarantee the performance of the end user’s security system
which uses the Product or which the Product is a component of.
This Limited Warranty applies only to Products manufactured by or
for RISCO. Further, this Limited Warranty does not apply to any
software (including operating system) added to or provided with the
Products or any third-party software, even if packaged or sold with
the RISCO Product. Manufacturers, suppliers, or third parties other
than RISCO may provide their own warranties, but RISCO, to the
extent permitted by law and except as otherwise specifically set forth
herein, provides its Products “AS IS”. Software and applications
distributed or made available by RISCO in conjunction with the
Product (with or without the RISCO brand), including, but not
limited to system software, as well as P2P services or any other service
made available by RISCO in relation to the Product, are not covered
under this Limited Warranty. Refer to the Terms of Service at:
https://riscocloud.com/ELAS/WebUI/UserLogin/License for details of
your rights and obligations with respect to the use of such
applications, software or any service. RISCO does not represent that
the Product may not be compromised or circumvented; that the
Product will prevent any personal injury or property loss by burglary,
robbery, fire or otherwise, or that the Product will in all cases provide
adequate warning or protection. A properly installed and maintained
alarm may only reduce the risk of a burglary, robbery or fire without
warning, but it is not insurance or a guarantee that such will not occur
or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY
PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS
BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT
THE PRODUCT FAILED TO GIVE WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO
AND ITS LICENSORS HEREBY DISCLAIM ALL EXPRESS,
IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES,
GUARANTEES, AND CONDITIONS WITH REGARD TO THE
PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY
REPRESENTATIONS, WARRANTIES, GUARANTEES, AND
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND WARRANTIES AGAINST
HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED
BY LAW. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, RISCO AND ITS LICENSORS DO NOT REPRESENT
OR WARRANT THAT: (I) THE OPERATION OR USE OF THE
PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR
ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR
INFORMATION OF ANY KIND THAT MAY BE ACCESSED
THROUGH THE PRODUCT SHALL REMAIN SECURED OR NON
DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER
RISCO NOR ITS LICENSORS CONTROL THE TRANSFER OF
DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, GSM OR OTHER MEANS OF
COMMUNICATIONS AND THAT RISCO’S PRODUCTS, MAY BE
SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS
INHERENT IN THE USE OF SUCH MEANS OF
COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY
DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE
RESULTING FROM SUCH PROBLEMS. RISCO WARRANTS THAT
ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE,
INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK,
TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT
IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY
AMOUNTS REPRESENTING LOST REVENUES OR PROFITS,
PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
EVEN IF THEY WERE FORESEEABLE OR RISCO HAS BEEN
INFORMED OF THEIR POTENTIAL.
Contacting RISCO Group
RISCO Group is committed to customer service and product
support. You can contact us through our website
www.riscogroup.com or via the following: