Canon PIXMA G4411 Manuale utente

G4010 series

Manuale online

Funzioni di base

Rete

Gestione di carta, originali, serbatoi d'inchiostro e così via.

Manutenzione

Descrizione della stampante

Informazioni sulla carta

Stampa

Copia

Scansione

Fax

Domande frequenti

Elenco dei codici supporto per errore

Italiano (Italian)

Sommario

Uso del Manuale online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Simboli utilizzati in questo documento. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Utenti di dispositivi sensibili al tocco (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Marchi e licenze. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Funzioni di base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Stampa di foto da un computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Stampa di foto da uno smartphone o un tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Limitazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Suggerimenti sulla connessione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Impostazioni di rete predefinite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Trovata un'altra stampante con lo stesso nome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Consente di connettersi a un altro computer tramite LAN/Modifica la connessione da USB a LAN. . . . 50

Stampa delle impostazioni di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Metodo di riconfigurazione della connessione LAN wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Gestione di carta, originali, serbatoi d'inchiostro e così via.. . . . . . . . . . . . . . . . 57

Caricamento della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Caricamento di carta comune/carta fotografica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Caricamento delle buste. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Caricamento degli originali. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Dove caricare gli originali. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Caricamento degli originali sul piano di lettura in vetro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Caricamento di documenti nell'ADF (Alimentatore automatico documenti). . . . . . . . . . . . . . . . . . . . . . . 70

Caricamento in base all'uso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Originali supportati. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Ricarica dei serbatoi d'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Ricarica dei serbatoi d'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Controllo del livello di inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Suggerimenti sull'inchiostro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Manutenzione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Se la stampa è sbiadita o irregolare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Procedura di manutenzione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Stampa del test di controllo degli ugelli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Verifica del test di controllo degli ugelli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Pulizia della testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Pulizia approfondita della testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Allineamento della posizione della Testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Esecuzione delle funzioni di manutenzione dal computer (macOS). . . . . . . . . . . . . . . . . 104

Apertura dell'interfaccia utente remota per la manutenzione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Pulizia delle testine di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Regolazione della posizione della Testina di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Pulizia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Pulizia dei rulli di alimentazione della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Pulizia delle parti interne della stampante (Pulizia lastra inferiore). . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Panoramica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Sicurezza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Precauzioni per la sicurezza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Informazioni normative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Precauzioni per l'uso. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Limitazioni legali relative alla scansione/copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Trasporto della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Quando si deve riparare, prestare o smaltire la stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Mantenimento della qualità di stampa elevata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Componenti principali e loro utilizzo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Componenti principali. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Vista anteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Vista posteriore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Vista interna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Alimentazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Verifica dell'accensione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Accensione e spegnimento della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Controllo della spina e del cavo di alimentazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Scollegamento della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

LCD e pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Immissione di numeri, lettere e simboli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Modifica delle impostazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Modifica delle impostazioni della Stampante dal computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . 154

Gestione di accensione e spegnimento della Stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Modifica della modalità di funzionamento della Stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Modifica delle impostazioni dal pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Modifica delle impostazioni dal pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Impostazione degli elementi sul Pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Impostazioni FAX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Imp. stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Impostazioni LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Imp. utente perif.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Selezione lingua. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Aggiornamento del firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Impostazioni alimentatore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Ripristina impostazione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Imp. notifica inch.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Impostazione servizio Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Informazioni di sistema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Impostazioni ECO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Impostazione silenziosa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Specifiche. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Informazioni sulla carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Tipi di supporti compatibili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Limite di caricamento della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Tipi di supporti non compatibili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Gestione della carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Stampa da computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Stampa dall'applicazione software (AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Stampa con AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Aggiunta di una Stampante AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Come aprire la schermata Impostazioni Stampante AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Visualizzazione della schermata di stato della stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Eliminazione di un lavoro di stampa indesiderato. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Rimozione di una Stampante AirPrint non più necessaria dall'elenco delle Stampanti. . . . . . . . . 204

Stampa da smartphone o tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Stampa/scansione con la modalità di connessione wireless diretta. . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Stampa mediante il pannello dei comandi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Stampa di modelli come carta con linee o per grafici. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Impostazioni carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Esecuzione di copie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Impostazione di elementi per la copia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Scansione da un computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Scansione in base al tipo di elemento o allo scopo (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . 226

Funzioni di IJ Scan Utility Lite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Scansione facile (Auto Scansione). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Scansione di documenti e foto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Suggerimenti per la scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Posizionamento degli originali (scansione da un computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Scansione con smartphone o tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Preparazione dell'invio di un fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Connessione della linea telefonica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Impostazione del tipo di linea telefonica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Impostazione della modalità di ricezione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Impostazione delle informazioni sul mittente. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Registrazione di destinatari. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Registrazione dei destinatari mediante il pannello dei comandi della stampante. . . . . . . . . . . . . . . . . 256

Registrazione del numero di fax/telefono dei destinatari. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Registrazione di destinatari in selezione gruppo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Modifica delle informazioni registrate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Eliminazione delle informazioni registrate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Stampa di un elenco delle destinazioni registrate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Registrazione dei destinatari usando Utility Selezione rapida2 (macOS). . . . . . . . . . . . . . . . . . . . . . . 268

Avvio di Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Finestra di dialogo Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Salvataggio dell'elenco telefonico registrato nella stampante sul computer. . . . . . . . . . . . . . . . . 272

Registrazione di un numero di fax/telefono con Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . 273

Modifica di un numero di fax/telefono con Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . . . . 275

Eliminazione di un numero di fax/telefono con Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . 277

Modifica delle informazioni sul mittente con Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . . . 278

Registrazione/modifica dei numeri rifiutati con Utility Selezione rapida2. . . . . . . . . . . . . . . . . . . . 279

Registrazione dell'elenco telefonico salvato nella stampante sul computer. . . . . . . . . . . . . . . . . 280

Invio di fax mediante il pannello dei comandi della stampante. . . . . . . . . . . . . . . . . . . . . 281

Invio di fax mediante l'immissione del numero di fax/telefono. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Rinvio di fax (riselezione di un numero occupato). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Impostazione delle voci per l'invio di fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Invio di fax dal computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Invio di fax mediante AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Note generali (Trasmissione di fax mediante AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Ricezione di fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Ricezione di fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Modifica delle impostazioni carta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Sostituire la ricezione nella memoria della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Altre funzioni fax utili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Documenti archiviati nella memoria della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Stampa di documenti nella memoria della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Eliminazione di documenti dalla memoria della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Domande frequenti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Impostazioni di rete e problemi comuni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Problemi di comunicazione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Impossibile trovare la stampante in una rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica astato alimentazione. . . . . . . . . . . . 320

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica connessione rete PC. . . . . . . . . . . . 321

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica impostazioni LAN wireless della

Stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica ambiente LAN wireless. . . . . . . . . . 323

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica indirizzo IP della stampante. . . . . . . 325

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica impostazioni software di protezione. 326

Impossibile trovare la stampante nella schermata Verifica impostazioni stampante durante

l'impostazione della LAN wireless (Windows)-Verifica impostazioni router wireless. . . . . . . 327

Impossibile procedere oltre la schermata Connessione stampante. . . . . . . . . . . . . . . . . . . . . . . 328

Impossibile trovare la Stampante durante l'utilizzo della rete LAN wireless. . . . . . . . . . . . . . . . . 330

Problemi della connessione di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

La Stampante ha improvvisamente smesso di funzionare per vari motivi. . . . . . . . . . . . . . . . . . . 334

Chiave di rete sconosciuta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Impossibile utilizzare la Stampante dopo avere sostituito un router wireless o averne modificato le

impostazioni. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Altri problemi di rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Controllo delle informazioni rete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Ripristino delle impostazioni di fabbrica. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Problemi di stampa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

La stampa non si avvia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

L'inchiostro non esce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

L'inchiostro si esaurisce rapidamente. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

La carta non viene alimentata correttamente/Errore "Nessuna carta". . . . . . . . . . . . . . . . . . . . . . . . . . 355

Risultati di stampa non soddisfacenti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Carta non stampata/Stampa sfocata/Colori non appropriati/Appaiono striature bianche. . . . . . . 359

Colori non luminosi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Linee non allineate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Carta macchiata / Superficie stampata graffiata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Linea verticale accanto all'immagine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Problemi di scansione (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Problemi di scansione. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Lo scanner non funziona. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Il driver dello scanner non si avvia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Problemi con il fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Problemi con l'invio di fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Impossibile inviare un fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Errori frequenti durante l'invio di un fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Problemi con la ricezione di fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Impossibile ricevere fax. Impossibile stampare fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Qualità scadente dei fax ricevuti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Problemi con il telefono. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Impossibile comporre i numeri. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Disconnessione del telefono durante una chiamata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Problemi meccanici. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

La stampante non si accende. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Spegnimento automatico. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Problemi di connessione USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Impossibile comunicare con la stampante tramite USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Problemi di installazione e download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Impossibile installare gli MP Drivers (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Aggiornamento degli MP Drivers nell'ambiente di rete (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Errori e messaggi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Si verifica un errore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Viene visualizzato un messaggio (Codice supporto). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Elenco dei codici supporto per errore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

Elenco dei codici supporto per errore (inceppamenti della carta). . . . . . . . . . . . . . . . . . . 408

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Carta inceppata all'interno della stampante. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

1430. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

1640. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

Uso del Manuale online

Ambiente operativo

Simboli utilizzati in questo documento

Utenti di dispositivi sensibili al tocco (Windows)

Stampa del Manuale online

Marchi e licenze

Schermate in questo manuale

10

Simboli utilizzati in questo documento

Avviso

La mancata osservanza di queste istruzioni può causare il decesso o gravi lesioni personali dovute a un

uso non corretto dell'apparecchiatura. Il rispetto delle istruzioni garantisce un funzionamento sicuro.

Attenzione

La mancata osservanza di queste istruzioni può causare lesioni personali o danni all'apparecchiatura

dovuti a un uso non corretto della stessa. Il rispetto delle istruzioni garantisce un funzionamento sicuro.

Importante

Istruzioni che includono informazioni importanti. Per evitare di danneggiare e di utilizzare in modo

improprio o pericoloso il prodotto, leggere attentamente tali indicazioni.

Nota

Le istruzioni includono note sul funzionamento e altro.

Fondamenti

Istruzioni che illustrano le operazioni di base del prodotto.

Nota

• Le icone variano in base al prodotto in uso.

11

Utenti di dispositivi sensibili al tocco (Windows)

Per azioni di tocco, è necessario sostituire "fare clic con il pulsante destro del mouse" in questo documento

con l'azione impostata nel sistema operativo. Ad esempio, se nel sistema operativo l'azione è impostata su

"tenere premuto", sostituire "fare clic con il pulsante destro del mouse" con "tenere premuto".

12

Marchi e licenze

• Microsoft è un marchio registrato di Microsoft Corporation.

• Windows è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato negli Stati

Uniti e/o in altri Paesi.

• Windows Vista è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato negli

Stati Uniti e/o in altri Paesi.

• Internet Explorer è un marchio commerciale o marchio registrato di Microsoft Corporation, registrato

negli Stati Uniti e/o in altri Paesi.

• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, il logo AirPrint, Safari, Bonjour, iPad, iPhone

e iPod touch sono marchi di Apple Inc., registrati negli Stati Uniti e in altri paesi.

• IOS è un marchio o un marchio registrato di Cisco negli Stati Uniti e in altri Paesi ed è utilizzato dietro

licenza.

• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Play, Google Drive,

Google Apps e Google Analytics sono marchi o marchi registrati di Google Inc.

• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB e Adobe RGB (1998)

sono marchi o marchi registrati di Adobe Systems Incorporated negli Stati Uniti e/o in altri Paesi.

• Bluetooth è un marchio di Bluetooth SIG, Inc., U.S.A. ed è concesso in licenza a Canon Inc.

• Autodesk e AutoCAD sono marchi o marchi registrati di Autodesk, Inc. e/o delle sue sussidiarie e/o

affiliate negli Stati Uniti e/o in altri Paesi.

Nota

• Il nome ufficiale di Windows Vista è il sistema operativo Microsoft Windows Vista.

Redistribution and use in source and binary forms, with or without modification, are permitted provided

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1. Redistributions of source code must retain the above copyright notice, this list of conditions and the

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3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or

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