12. TROUBLESHOOTING
Having Trouble pairing the headset
Make sure any previously paired devices are powered off. Make
sure the radio is configured with Bluetooth enabled.
Headset and Radio will not connect
Wired:
Make sure the cable is securely fastened to both the Two Way
Radio and the Main Housing.
Bluetooth:
Make sure your radio and headset are paired together and within
range. Try pairing the two devices together again. Make sure the
Two Way Radio is not connected to another device or headset.
Having Trouble Hearing
Check your headset is on. Make sure your radio and headset
are paired, connected and within range. Check the radio’s LED
indicator to check transmit/receive is not stuck on. Check
your radio is functioning by turning off the headset and listening
through the radio. If the radio is working, try turning up the
volume control on the headset and on the radio controls.
Having trouble being heard
Check the headset is on. Make sure the radio and headset
are paired, connected and within range. Check your radio is
functioning by turning off the headset and talking through the
radio.Make sure you have fitted the Ear Buds correctly.
Ensure radio gain is set to a reasonable level.
Two-Way Radio distorted
Check your Two-Way Radio volume level. If the volume
is set too high, this may be breaching the volume level
on the smartPlug and affecting the sound quality.
English
11
Light Indicator Headset Function
Red On Charging
Green on Charge Complete
Red slow flash Battery Low <1hr remains
Green fast flash Quiet mode
Green slow flash
situational
awareness active
Blue on Bluetooth on and
discoverable
Blue slow flash Bluetooth connected
Blue fast flash Bluetooth incoming call
DOC00071 - Rev.00