Ubiquiti UCK-G2-PLUS Guida Rapida

Model: UCK-G2-PLUS

2

Table of Contents

Introduction 3

Hardware Overview 5

Hardware Installation 10

Powering the Cloud Key Gen2 Plus 11

Optional Rackmount Accessory 12

Setting Up UniFi SDN via App 14

Pre-installed Software 19

Setting Up UniFi Protect via App 20

Chrome Instructions 26

Setting Up UniFi SDN 27

Setting Up UniFi Protect 31

Cloud Key G2+ Settings 36

HDD Replacement 38

Specifications 40

Safety Notices 41

Electrical Safety Information 41

Limited Warranty 41

Compliance 44

Declaration of Conformity 48

3

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi® Cloud

Key Gen2 Plus. This Quick Start Guide is designed to guide you

through installation and also includes warrantyterms.

Package Contents

UniFi Cloud Key Gen2 Plus

System Requirement

Web Browser: Google Chrome (Other browsers may have

limited functionality.)

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional

installer’s responsibility to follow local country regulations, including operation within legal

frequency channels, output power, indoor cabling requirements, and Dynamic Frequency

Selection (DFS) requirements.

4

Network Topology

A DHCP-enabled network (for the Cloud Key Gen 2 Plus to

obtain an IP address)

UniFi PoE Switch

UniFi Security Gateway

(DHCP Server)

Internet

LAN

WAN

UniFi Cloud Key Gen2 Plus

Sample Network Diagram

5

Hardware Overview

Front Panel LED

LED

Color State Status

White Solid Device is ready to be configured

Flashing Device is booting up

Device is initializing/deinitializing

Heartbeat Firmware update in process

Blue Solid Device is configured and ready

Flashing Main power has been lost and

device is counting down.

If power is restored within 10

seconds, the device will return to

its previous state. If power is not

restored within 10 seconds, the

device will safely shutdown.

Slow

Flashing

Client connected to device via

Bluetooth (BLE)

Off/White/

Blue

Flashing Device is in recovery mode.

The LED will cycle through a

pattern at one-second intervals,

between off, white, and blue.

6

Front Panel

LCD

Screen

HDD

Bay

HDD Bay Location of the 2.5" SATA hard disk drive

LCD Screen Displays device status information and will vary

based on the application currently in use

Last Moon

UniFi SDN Display UniFi Protect Display

LCD Display for UniFi SDN

Icon Description

UniFi SDN Controller name and bandwidth

Status of Cloud Access

Number of managed UniFi Access Points

Number of client devices on the network

LCD Display for UniFi Protect

Icon Description

UniFi Protect Controller name and bandwidth

Status of Cloud Access

Number of active cameras registered in UniFi Protect

Time of last motion detected by UniFi Protect

7

Back Panel

microSD

Slot

Reset

Button

USB Type C

Port

Ethernet

Port

Power

Button

USB Type C

Power Port

Reset The Reset button serves two functions:

• Restart Press and release the Reset button quickly.

• Restore to Factory Default Settings Press and hold the

Reset button for more than five seconds, until the status LED

begins flashing white.

Power Button

Press to turn the Cloud Key Gen 2 Plus on or off.

USB Type C Power Port Used for power if PoE is not available.

Quick Charge 2.0 or Quick Charge 3.0 compliance is required.

microSD Slot Used for external backup (microSD card not

included).

Ethernet Port Connects to a gigabit switch port on your LAN.

Power can be provided by an 802.3af PoE switch, such as the

UniFi PoE Switch.

USB Type C Port Reserved for future use.

8

Side Panels

Rack-Mount

Notch

Security

Slot

Rack-Mount

Notch

Security Slot Allows the Cloud Key Gen 2 Plus to be used with

a Kensington security lock (not included). When used, it also

prevents removal of the HDD while the device is in use.

Rack-Mount Notch

Secures the Cloud Key Gen2 Plus into

the docking bay of the optional Rackmount Accessory, model

CKG2-RM (sold separately). The Rackmount Accessory

allows

you to install the Cloud Key Gen2 Plus in a standard 19" rack.

Note: The Rackmount Accessory is completely optional

and not required for the Cloud Key Gen2 Plus to function.

9

Bottom Panel

HDD Latch

13-Pin Connector

Connects the Cloud Key Gen2 Plus to the

optional Rackmount Accessory, model CKG2-RM (sold separately).

The CKG2-RM has a docking bay for the Cloud Key Gen2 Plus and

allows you to install it in a standard 19" rack.

Note: Out of the box, the 13-Pin Connector is covered

with a black sticker to protect it from dust and dirt. Only

remove the sticker if using the Cloud Key Gen2 Plus with

the optional Rackmount Accessory.

HDD Latch Releases the HDD tray from the drive bay.

WARNING: Do not operate the HDD Latch while the

Cloud Key Gen2 Plus is in use or powered on.

10

Hardware Installation

1. Connect an Ethernet cable (not included) to the

Ethernet Port.

2. Connect the other end of the Ethernet cable to a port on a

network switch, such as a UniFi PoE Switch.

1 3 5 7 9 11 13 15 17 19 21 22

2 4 6 8 10 12 14 16 18 20 22 24

SFP1

SFP2

11

Powering the Cloud Key Gen2 Plus

Use an 802.3af-compliant switch, such as a UniFi PoE Switch, a

USB power source, or 48V PoE adapter (not included).

UniFi Switch

The Cloud Key Gen 2 Plus can be powered by a UniFi PoE

Switch or other 802.3af-compliant switch.

1 3 5 7 9 11 13 15 17 19 21 22

2 4 6 8 10 12 14 16 18 20 22 24

SFP1

SFP2

UniFi Switch Power Connection Diagram

USB Power Source

Connect a USB cable (not included) from the Cloud Key Gen 2

Plus directly to a USB power source: Quick Charge 2.0 or

Quick Charge 3.0 compliance is required.

USB Power Connection Diagram

12

Optional Rackmount Accessory

There is an optional UniFi Rackmount Accessory (sold

separately) that can mount the Cloud Key Gen2 Plus in a

standard 19" rack.

Lock Tab

Docking

Bay

To install the Rackmount Accessory, follow these instructions:

1. Attach the Rackmount Accessory to the rack using four

Mounting Screws. (If the rack has square slots, then use

Cage Nuts with the Mounting Screws.)

2. Connect an Ethernet cable (not included) to the Ethernet

Port on the front of the Rackmount Accessory.

3. Connect the other end of the Ethernet cable to a port on a

compatible PoE switch, such as a UniFiPoE Switch.

13

When connecting the Cloud Key Gen2 Plus to the Rackmount

Accessory, the width of the Docking Bay must be adjusted to

accommodate the dimensions. To adjust the Docking Bay:

1. Press down on the Lock Tab and slide the docking bay

cover open until it locks into place.

2.

Remove the pre-installed sticker from the 13-pin connector.

3. Insert the Cloud Key Gen2 Plus into the docking bay once

the following three conditions are met:

a. The 13-pin connector is face up

b. The LCD screen is face forward

c. There is no Ethernet cable connected to the

Ethernet Port on the Cloud Key Gen2 Plus

Warning:

To prevent creating a loop or other

unfavorable behavior on the network, only one

Ethernet connection should be used. Do not use the

Ethernet port on the Cloud Key Gen2 Plus and

the Rackmount Accessory simultaneously.

14

Setting Up UniFi SDN via App

Download and install the UniFi SDN app to configure the

Cloud Key Gen2 Plus.

Note: Ensure that Bluetooth is enabled on your mobile

device. You will need to set up the Cloud Key Gen2 Plus

with your mobile device and be within 1.5 m (5’) from

where it is installed.

1. Launch the app and tap the + icon to add a new controller.

15

2. Once detected, the app will automatically connect to the

Cloud Key Gen2 Plus and the LED will begin to flash blue.

If more than one controller is detected, swipe through the

app screens horizontally until you locate the correct

Cloud Key Gen2 Plus. Then tap Set up this controller.

3. Once connected, the corresponding Controller Setup screen

will appear. Enter a name for the UniFi SDN controller

and select the appropriate Country and Time Zone

information. When you are finished, tap Next.

16

4. When the Cloud Controller Access screen appears, select the

services you wish to enable by tapping the toggle switch to

on, for each of the following items: Enable Cloud Access,

Allow Local Login with SSO, and Enable UniFi Protect. When

you are finished, tap Next.

Note: To ensure continuous accessibility to the

Cloud Key Gen2 Plus once setup is complete, turn

the Cloud Access option on. Enable Cloud Access,

along with Allow Local Login with SSO, will only be

available if the Cloud Key Gen2 Plus has access to

the internet during setup.

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5. When the Adopt Devices screen appears, tap the option

button next to each device you wish to adopt. To skip the

adoption process, tap Finish and proceed to step 8.

6. Once you’ve selected one or more UniFi Access Points

to adopt, an additional step will be added to the setup

process allowing you to create a wireless network. Tap

Next to continue.

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7. When the Add Wireless Network screen appears, tap the

toggle switch to on and create a wireless network name

and password. When you are finished, tap Finish.

Note: You may also create an optional guest network

by tapping the Enable Guest Access toggle switch to on

and following the on-screen instructions.

8. Leave the app open until the configuration process

is complete.

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9. Installation is now complete. When the Setup Complete

screen appears, tap Done.

Pre-installed Software

The UniFi SDN Controller and UniFi Protect software

applications come pre-installed on the Cloud Key Gen2 Plus.

Note: You can run the UniFi SDN Controller or UniFi

Protect software individually, or you can run both

applications simultaneously.

20

Setting Up UniFi Protect via App

Download and install the UniFi Protect app to configure the

Cloud Key Gen2 Plus.

Note: When you first launch UniFi Protect, the app will

prompt you to enable Bluetooth and other relevant

features necessary to provide the best user experience

possible. Please allow these features and permissions

to take place for proper app functionality.

1. Launch the UniFi Protect app.

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