Model:
GK031-A / GK032-A
Ice Maker
Instruction manual
2
EN Telephone Helpline: 1300225960
Safety Instructions
When using electrical
appliances, basic safety
precautions should be followed
to reduce the risk or fire,
electric shock, and injury to
persons or property. Read all
instructions before using the
appliance.
• Position on a flat, stable
surface.
• A service agent/qualified
technician should carry out
installation and any repairs
if required. Do not remove
any components or service
panels on this product.
• Consult Local and National
Standards to comply with the
following:
- Health and Safety at Work
Legislation
- Fire Precautions
- Wiring Regulations
- Building Regulations
• DO NOT immerse in water,
or use steam/jet washers to
clean the unit.
• DO NOT cover the appliance
when it is operating.
• Always carry, store and
handle the appliance in a
vertical position.
• Never tilt the appliance more
than 45° from the vertical.
• ONLY use drinking or potable
water when making ice
cubes.
• Ensure the water pressure of
the connected water supply
is between 100kPa - 400kPa
(14.5-58psi).
• For indoor use only.
• Replace any unused water in
the tank at least once every
24 hours.
• Keep all packaging away
from children. Dispose of
the packaging in accordance
with the regulations of local
authorities.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
involved.
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EN
Telephone Helpline: 1300225960
• Children shall not play with
the appliance.
• Cleaning and user
maintenance shall not be
made by children without
supervision.
• If the power cord is
damaged, it must be
replaced by a POLAR agent
or a recommended qualified
technician in order to avoid a
hazard.
• Polar recommend that
this appliance should be
periodically tested (at least
annually) by a Competent
Person. Testing should
include, but not be limited
to: Visual Inspection, Polarity
Test, Earth Continuity,
Insulation Continuity and
Functional Testing.
• This appliance is intended
to be used in household and
similar applications such as:
- staff kitchen areas in
shops, offices and other
working environments;
- farm houses;
- by clients in hotels, motels
and other residential type
environments;
- bed and breakfast type
environments;
- catering and similar non-
retail applications.
• Children aged from 3 to 8
years are allowed to load
and unload refrigerating
appliances.
• When positioning the
appliance, ensure the supply
cord is not trapped or
damaged.
• WARNING: Do not locate
multiple portable socket-
outlets or portable power
supplies at the rear of the
appliance.
• Do not run the power cord
carpeting or other heat
insulators. Do not cover the
cord. Keep cord away from
traffic areas, and do not
submerge in water.
• Do not clean your ice maker
with flammable fluids. The
fumes can create a fire
hazard or explosion.
4
EN Telephone Helpline: 1300225960
• We do not recommend the
use of an extension cord,
as it may overheat and lead
to a risk of fire. Unplug the
ice maker before cleaning,
making any repairs or
servicing.
Warning: Risk of Fire
flammable materials
• Refrigerant R600a / R290,
is natural gas with high
environmental compatibility,
but also combustible. When
transporting and installing,
ensure that no parts of
refrigerating circuit are
damaged. Refrigerant leaked
from the refrigerating pipes
could ignite. If leaking is
detected, to avoid any
potential source of ignition
(spark, naked flames, etc.),
please open window or door,
and keep good ventilation.
• Do not store explosive
substances such as aerosol
cans with a flammable
propellant in this appliance.
Warning: Keep all
ventilation openings clear
of obstruction. Unit should
not be boxed in without
adequate ventilation.
• Warning: Do not use
mechanical devices or other
means to accelerate the
defrosting process, other
than those recommended by
the manufacturer.
• Warning: Do not damage
the refrigerant circuit.
• Warning: Do not use
electrical appliances
inside the food storage
compartments of the
appliance, unless they are
the type recommended by
the manufacturer.
Introduction
Please take a few moments to carefully read
through this manual. Correct maintenance and
operation of this machine will provide the best
possible performance from your POLAR product.
The ice maker is designed to make ice
cubes and should not be used as storage to
preserve foods, drinks, etc.
5
EN
Telephone Helpline: 1300225960
Pack Contents
The following is included:
• Ice Maker
• Ice scoop
• Inlet/Outlet hoses
• Sealing washers
• Instruction manual
• Backflow prevention valve
• 3/4 connector
POLAR prides itself on quality and service, ensuring
that at the time of packaging the contents are
supplied fully functional and free of damage.
Should you find any damage as a result of transit,
please contact your POLAR dealer immediately.
Note: Only use the hoses
supplied with the appliance.
Other hoses are not suitable and
should not be used.
Installation
Note: If the unit has not been
stored or moved in an upright
position, let it stand upright for
approximately 12 hours before
operation. If in doubt allow to
stand.
1. Remove the appliance from the packaging and
remove the protective film from all surfaces.
2. Remove the Scoop, Inlet/Outlet hoses and
Sealing Washers from the ice bin.
3. To optimize performance and longevity, ensure
a minimum clearance of 2.5cm is maintained
between the unit and walls and other objects,
with a minimum 5cm clearance on the top.
NEVER LOCATE NEXT TO A HEAT SOURCE.
4. If necessary, adjust the screw legs of the ice
maker to make it level. The efficiency of the
ice maker can be reduced if the appliance is
unevenly located.
For all plumbing installation, it
must comply with requirements
of AS/NZS 3500.1 and
AS/NZS3500.2, and all other
Local Authority Regulations.
Installing the Drainage pipe
For GK031-A only:
• Please note: this model
drains via gravity - no drain
pump supplied. An optional
drain pump is required if
installing this unit lower
than the drain standpipe.
• Ensure the end of the
drainage pipe is situated
lower than the Water Outlet
valve for efficient drainage.
Gravity drain (For GK031-A only)
5. Connect one end of the corrugated outlet hose
to the water outlet on the rear of the ice maker.
Note: With the special design of the joints at
both ends, the drainage pipe, after connected,
is featured with strong pulling-resistance and
thus guarantees good watertightness.
6. Attach the other end of the hose to a plumbed-
in stand waste pipe or container suitable for
collecting waste water.
6
EN Telephone Helpline: 1300225960
Installing the Cold Water Feed
The highest temperature for the
water to be used: 38°C
7. Place the sealing washers on the water inlet at
the back of the ice maker and attach one end
of the inlet hose.
Water inlet
Water outlet
Model: GK031-A
Drainage valve
cap
Water inlet
Water outlet
(attach the drain
hose here)
Model: GK032-A
Sump drain
Drainage valve
cap
For cleaning and maintenance
(GK032-A only): you can remove
the cap on the sump drain to
drain all of the water from the
machine when the power is off.
8. Connect the 3/4 connector to the other end
of the water inlet pipe and the backflow
prevention valve, then connect the valve to the
water supply.
Backflow
prevention
valve
Water inlet
hose
3/4 connector
Note: For all plumbing
installation, it must comply
with requirements of AS/NZS
3500.1 and AS/NZS 3500.2,
and all other Local Authority
Regulations.
7
EN
Telephone Helpline: 1300225960
Operation
Making Ice
Note: Before using for the first time (or after a period of inactivity), clean the
water tank, ice basket and ice basket shelf. Use the first ice making cycle to
flush out the system.
Discard the water and ice created from the first cycle.
1. Ensure the door is closed fully before use.
2. Press the Power switch to the On position [I]. The RUN light illuminates and the appliance begins
the ice making process. Each ice making cycle takes approximately 25 minutes.
3. When the cubes reach the ice sensor ice production stops. Production resumes once ice has been
removed from the bin.
4. Press the Power switch to the Off position [O] at any time to halt the ice making process.
Note: Ensure metal rack is pushed as far forward as possible against plastic ice
curtain to allow ice to fall.
To avoid contamination of ice, please respect the following instructions:
• Opening the door for long periods can cause a significant increase of the temperature in the
compartments of the appliance.
• Clean regularly surfaces that can come in contact with ice and accessible drainage systems.
• Clean water tanks if they have not been used for 48h; flush the water system connected to a water
supply if water has not been drawn for 5 days.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave
the door open to prevent mould developing within the appliance.
Cleaning, Care & Maintenance
• Always switch off and disconnect the power supply before cleaning.
• Warm, soapy water is recommended for cleaning. Cleaning agents may leave harmful residues. DO
NOT wash the base unit, instead wipe the exterior with a damp cloth.
• Clean the water filter regularly with a small brush, particularly in hard water areas. The water filter is
located just inside the water inlet at the back of the appliance.
• If the Ice Maker is to be left unused for longer than 24 hours, loosen the drain valve cap and drain
the water from the tank.
• The inner removable parts and water tank should be cleaned regularly.
Filter for the drain system (for GK032-A only): Check the filter monthly and
clean if required. Ensure the filter is repositioned correctly after cleaning.
8
EN Telephone Helpline: 1300225960
Automatic Cleaning Function
This Ice Maker is featured with an automatic
cleaning function. When the appliance has
completed up to 1500 ice-making cycles (roughly
after 3-month routine use), the “CLEAN” indicator
light will flash with audible alarm, indicating the
unit needs to be cleaned. It will keep flashing and
alarming until auto-cleaning is started, during
which ice can still be made.
1. Press and hold the “CLEAN” button for 3
seconds. The water box at the top will turn
down and up. When it returns to horizontal
position, press the power switch to O (OFF
position) and unplug the machine. Make sure
no water remains in the water box.
Power switch
CLEAN button CLEAN indicator light
2. Unscrew the drainage valve cap at the right
lower part at the rear. Let the water drain from
the water reservoir thoroughly. Afterwards,
re-locate the drainage cap and screw tight.
Drainage valve
cap
Model: GK031-A
Drainage valve
cap
Model: GK032-A
3. Add dilute cleaner into the reservoir (2L for
GK031-A, 3L for GK032-A). Note: Choose
ice maker specific cleaner and follow the
manufacturer’s instructions.
Reservoir
4. Plug the unit and press the power switch to I
(ON position).
5. Press and hold the “CLEAN” button for 3
seconds. The “CLEAN” indicator light turns
on. The cleaner in the water reservoir will be
pumped into the water box to start cleaning.
After about 10 minutes, the water box turns
to vertical to drop the cleaner. The appliance
will repeat above procedures twice. Then, the
“CLEAN” indicator light goes out, indicating
auto-cleaning is completed. Note: A cycle
takes about 30 minutes.
6. Turn the unit off and unplug. Remove the
drainage valve cap to empty the water
reservoir.
Note: After auto-cleaning, use
the first 3 ice making cycles to
flush out the system. Discard
the water and ice created from
these initial cycles.
Notes for Descaling:
In hard water areas lime scale can build up
within the appliance after prolonged use.
We suggest installing a water softener
before inlet of water in case the supplied
water is hard. The softener could be a
mechanical filter.
To descale, always choose a suitable
descaler and follow the manufacturer’s
instructions.
POLAR recommend that this appliance
is descaled every 3 months or more
frequently in hard water areas.
9
EN
Telephone Helpline: 1300225960
Troubleshooting
A qualified technician should carry out repairs if required.
Fault Probable Cause Solution
The appliance is not working The unit is not switched on Check the unit is plugged in correctly
and switched on
Plug or lead is damaged Replace plug or lead
Mains power supply fault Check mains power supply
Ambient temperature
below 10°C
Move appliance to a warmer position
Water supply fault Check water supply is on and supply
hoses are not blocked
Appliance is noisy or works intermittently Power fluctuations Turn off the ice maker and restart after
3 minutes
Compressor runs but no ice is made Refrigerant leak or block in
the refrigerant system
Call POLAR agent or qualified
technician
Water low light is On Water not connected Connect ice maker to water supply
Water filter is blocked Clean water filter and restart ice maker
Water pressure too low Water pressure should be between
100kPa - 400kPa (14.5-58psi).
Call plumber to check water supply
Ice Full light is On Ice bin full Empty the ice bin
Room temperature is too
low
Move the appliance to a warmer
position
Fault light is On Water box is blocked and
cannot tilt
Or, Motor system fault
Disconnect from the power supply.
Remove some of the ice cubes and
gently tilt the water box. Restart the
ice maker after 3 minutes
If problem still persists, Call POLAR
agent or qualified Technician
Water low, ice full
and fault lights flash
together
When unit on, fault light
flashes once every 6s
Ice sensor fault, cannot
make ice
Check if ice sensor is connected
properly. If normal, call POLAR agent
or qualified technician
When unit on, fault light
is On but “RUN” light Off
When unit on, fault light
flashes twice every 6s
Ambient temperature
sensor fault, cannot make
ice
Check if ambient temperature sensor
is connected properly. If normal, call
POLAR agent or qualified technician
When unit on, ice full
light is On but “RUN”
light Off
When unit on, fault light
flashes thrice every 6s
Water temperature sensor
fault, cannot make ice
Check if water temperature sensor
is connected properly. If normal, call
POLAR agent or qualified technician
When unit on, water
low light is On but
“RUN” light Off
10
EN Telephone Helpline: 1300225960
Technical Specifications
Model Voltage Power Current Bin storage Max ice making
capacity
GK031-A 220-240V~ 50Hz 178.5W 1.3A 3.5kg 20kg/24 hours
GK032-A 220-240V~ 50Hz 295W 1.8A 10kg 50kg/24 hours
Model Refrigerant Dimensions
H x W x D mm Weight
GK031-A R600a 38g 590 x 380 x 477 24.1kg
GK032-A R290 66g 831 x 498 x 604 39.5kg
Electrical Wiring
The plug is to be connected to a suitable mains socket.
POLAR appliances are wired as follows:
• Live wire (coloured brown) to terminal marked L
• Neutral wire (coloured blue) to terminal marked N
• Earth wire (coloured green/yellow) to terminal marked E
This appliance must be earthed.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency
disconnection being required they must be readily accessible.
Compliance
The product must not be disposed of as household waste. To help prevent possible harm to human
health and/or the environment, the product must be disposed of in an approved and environmentally safe
recycling process. For further information on how to dispose of this product correctly, contact the product
supplier, or the local authority responsible for waste disposal in your area.
POLAR parts have undergone strict product testing in order to comply with
regulatory standards and specifications set by international, independent, and federal
authorities.
POLAR products have been approved to carry the following symbol:
All rights reserved. No part of these instructions may be produced or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR.
Every effort is made to ensure all details are correct at the time of going to press, however, POLAR reserve the right to
change specifications without notice.
DECLARATION OF CONFORMITY
• Conformiteitsverklaring • Déclaration de conformité • Konformitätserklärung • Dichiarazione di conformità •
• Declaración de conformidad • Declaração de conformidade
Equipment Type • Uitrustingstype • Type d'équipement • Gerätetyp
• Tipo di apparecchiatura • Tipo de equipo • Tipo de equipamento
Model • Modèle • Modell • Modello
• Modelo • Malli
G-Series Countertop Ice Machine 20kg Output
G-Series Under Counter Ice Machine 50kg Output
GK031-A
GK032-A
Application of Territory Legislation &
Council Directives(s)
Toepassing van Europese Richtlijn(en) •
Application de la/des directive(s) du
Conseil • Anwendbare EU-Richtlinie(n) •
Applicazione delle Direttive
• Aplicación de la(s) directiva(s) del
consejo • Aplicação de directiva(s) do
Conselho
Electrical safety
AS/NZS 60335.1:2020
AS/NZS 60335.2.24:2010 +A1:2013 +A2:2018
Electro-Magnetic Compatibility
EN 55014-1:2017 +A11:2020
EN 55014-2:2015
EN IEC 61000-3-2:2019
EN 61000-3-3:2013 +A1:2019
Producer Name • Naam fabrikant • Nom du producteur • Name des Herstellers
• Nome del produttore • Nombre del fabricante • Nome do fabricante
Polar
I, the undersigned, hereby declare that the equipment specified above conforms to the above Territory Legislation, Directive(s)
and Standard(s).
Ik, de ondergetekende, verklaar hierbij dat de hierboven gespecificeerde uitrusting goedgekeurd is volgens de bovenstaande
Richtlijn(en) en Standaard(en).
Je soussigné, confirme la conformité de l'équipement cité dans la présente à la / aux Directive(s) et Norme(s) ci-dessus
Ich, der/die Unterzeichnende, erkläre hiermit, dass das oben angegebene Gerät der/den oben angeführten Richtlinie(n) und
Norm(en) entspricht.
Il sottoscritto dichiara che l'apparecchiatura di sopra specificata è conforme alle Direttive e agli Standard sopra riportati.
El abajo firmante declara por la presente que el equipo arriba especificado está en conformidad con la(s) directiva(s) y
estándar(es) arriba mencionadas.
Eu, o abaixo-assinado, declaro que o equipamento anteriormente especificado está em conformidade com a(s) anterior(es)
Directiva(s) e Norma(s)
Date • Data • Date • Datum • Data •
Fecha • Data
1ST November 2021
Signature • Handtekening • Signature
• Unterschrift Firma • Firma •
Assinatura
Full Name • Volledige naam • Nom et
prénom • Vollständiger Name • Nome
completo • Nombre completo • Nome
por extenso
Ashley Hooper
Nerida Pearse
Position • Functie • Fonction • Position
• Qualifica • Posición • Função
Technical & Quality Manager
Commercial Manager/ Responsible
Supplier
Producer Address • Adres fabrikant •
Adresse du producteur • Anschrift des
Herstellers • Indirizzo del produttore •
Dirección del fabricante • Morada do
fabricante
Fourth Way,
Avonmouth,
Bristol,
BS11 8TB
United Kingdom
15 Bagdally Road,
Campbelltown
NSW 2560
DocuSign Envelope ID: 02C857A5-B4F7-4534-93AB-75ED121B1435
GK031-A_GK032-A_A5_v3_20220216
http://www.polar-refrigerator.com/
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