This appliance is covered by a limited manufacturer’s warranty. For one year from the original date
of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be
defective in materials and workmanship, provided the appliance has been used under normal
operating conditions as intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective due to materials or
workmanship will be repaired or replaced, at the manufacturer’s discretion, at no charge to the
original purchaser. The purchaser will be responsible for any removal or transportation costs, if
needed.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
Power failure
Damage in transit or when moving the appliance
Improper power supply such as low voltage, defective household wiring or inadequate
fuses
Accident, alteration, misuse or abuse of the appliance such as using non-approved
accessories, inadequate air circulation in the room or abnormal operating conditions
(extreme temperatures)
Use in commercial or industrial applications
Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods,
etc.
Use of force or damage caused by external influences
Partially or completely dismantled appliances
Excess wear and tear by the user
In Home Warranty Service:
We offer an in-home service warranty on this unit. When making a warranty claim, please have the
original bill of purchase, along with purchase date available before contacting the manufacturer.
Once confirmed that your appliance is eligible for warranty service, NewAir™ will set up the in-
home service with an authorized service provider.
For in-home service, please adhere to the following:
The unit must be accessible to the technician
An adult must be present for the entire period of the in-home service.
Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the
manufacturer’s discretion. For technical support and warranty service, please email
support@newairusa.com.