Hobart SP600 Scale Supervisor Manuale del proprietario

SP600 & SP600P

SUPERVISOR

MANUAL

SP600 ML-028945

SP600P ML-028946

F-34349 (June 2001)

SP600 Scale System

i © Hobart Corporation, 2001

SP600

Supervisor Manual

Table of Contents

Introduction

Introduction ...........................................................................................................................1-2

FCC Note ................................................................................................................................1-3

Verify Correctness of Weight & Price...................................................................................1-3

Supervisor Manual Overview...............................................................................................1-3

How to Use This Manual.......................................................................................................1-4

General Information

General Information .............................................................................................................2-2

Electrical Connections ...........................................................................................................2-2

Communication Connections................................................................................................2-2

Resetting and Operating........................................................................................................2-3

Using the Keypad...................................................................................................................2-3

Accessing Supervisor Mode..................................................................................................2-4

Using Function Codes............................................................................................................2-4

Scale Setup

Setting Up Your Scale............................................................................................................3-2

Configuring the Time Format ...............................................................................................3-2

Configuring the Date Format................................................................................................3-2

Setting the Date/Time............................................................................................................3-4

Configuring the Scale ID & Store Information....................................................................3-4

Assigning the Scale ID........................................................................................................3-4

Setting Up the Store Name.................................................................................................3-5

Assigning the Store ID .......................................................................................................3-5

Configuring the Weight Symbol & Tare Suffix...................................................................3-6

Configuring the Weight Separator........................................................................................3-6

Configuring the Monetary Symbol & Separator..................................................................3-7

Setting the Display Time.......................................................................................................3-8

Using Operator Identification...............................................................................................3-9

Assigning an Operator ID.....................................................................................................3-9

Configuring the Scale to Accumulate Operator Totals....................................................3-11

Printing Operator Information on a Label.......................................................................3-12

Printing an Operator Access Report ................................................................................3-12

Deleting Operator IDs......................................................................................................3-12

Setting Up Speedkeys..........................................................................................................3-13

Adding a Speedkey..........................................................................................................3-13

Printing a Speedkey Overlay ...........................................................................................3-14

Deleting a Speedkey.........................................................................................................3-15

SP600 Scale System

ii

Classes & Products

Overview................................................................................................................................4-2

Working with Classes............................................................................................................4-2

Using the Hobart Recommended Class Structure.............................................................4-2

Adding a Class ...................................................................................................................4-5

Updating a Class ................................................................................................................4-6

Deleting a Class..................................................................................................................4-6

Working with Products..........................................................................................................4-7

Using an EAN Barcode ......................................................................................................4-7

Configuring EAN...............................................................................................................4-8

Adding a PLU (EAN).........................................................................................................4-9

Updating a PLU (EAN)....................................................................................................4-12

Using a UPC Barcode.......................................................................................................4-15

Adding a PLU (UPC) .......................................................................................................4-15

Updating a PLU (UPC) ....................................................................................................4-20

Updating the Price - ONLY!.............................................................................................4-22

Reviewing a Product........................................................................................................4-22

Printing PLU Files............................................................................................................4-23

Deleting a PLU .................................................................................................................4-23

Working with Support Files................................................................................................4-24

Special Messages..............................................................................................................4-24

Creating a Special Message.............................................................................................4-24

Editing a Special Message...............................................................................................4-25

Copying and Editing a Special Message...........................................................................4-25

Using a Special Message.................................................................................................4-26

Printing Special Messages ..............................................................................................4-26

Deleting a Special Message.............................................................................................4-27

Expanded Text .................................................................................................................4-27

Creating Expanded Text.................................................................................................4-28

Editing Expanded Text...................................................................................................4-28

Copying and Editing Expanded Text...............................................................................4-29

Using Expanded Text.....................................................................................................4-30

Printing Expanded Text .................................................................................................4-30

Deleting Expanded Text .................................................................................................4-31

Modes of Operation

Setting Up Operator Mode....................................................................................................5-2

Wait on a Customer Mode (Default).....................................................................................5-2

PrePack Mode.........................................................................................................................5-2

Additional PrePack Options ..............................................................................................5-3

Accumulate Items Mode........................................................................................................5-4

Setting Up Automatic PLU Lookup......................................................................................5-6

Setting What the Operator Can Override.............................................................................5-6

SP600 Scale System

iii

Labels

Working with Labels .............................................................................................................6-2

Label Stock Styles..................................................................................................................6-2

Butt Cut Labels...................................................................................................................6-2

Continuous Labels .............................................................................................................6-3

Listing Paper ......................................................................................................................6-3

Loading Labels.......................................................................................................................6-4

Label Types ............................................................................................................................6-5

Setting Up the Label..............................................................................................................6-6

Selecting Fields to Print (Selecting Date Line Options) .....................................................6-6

Printing a Header...............................................................................................................6-8

Printing the Product Description.......................................................................................6-9

Printing the Store Name...................................................................................................6-11

Printing Expanded Text ...................................................................................................6-12

Printing a Bar Code..........................................................................................................6-14

Printing the Weight..........................................................................................................6-14

Printing the Unit Price .....................................................................................................6-15

Printing the By Count Quantity.......................................................................................6-15

Printing the Product Life..................................................................................................6-16

Printing the Weight Symbol.............................................................................................6-17

Label Formats.......................................................................................................................6-18

Using 32 mm (1.25 in.) Labels ..........................................................................................6-18

Using 44 mm (1.75 in.) Labels ..........................................................................................6-20

Using 57 mm (2.25 in.) Labels ..........................................................................................6-21

Using 76 mm (3.0 in.) Labels............................................................................................6-23

Using Continuous Labels.................................................................................................6-25

Using Label Formats in Accumulate Items Mode ...........................................................6-26

Using Loadable Labels (RAM Labels) .............................................................................6-32

Totals

Working with Totals..............................................................................................................7-2

Production Totals...................................................................................................................7-2

Viewing Production Totals ................................................................................................7-2

Printing Production Totals.................................................................................................7-3

Clearing Production Totals ................................................................................................7-4

Operator Totals ......................................................................................................................7-4

Viewing Operator Totals....................................................................................................7-5

Printing Operator Totals ....................................................................................................7-5

Clearing Operator Totals....................................................................................................7-6

Backup or Restore

Backup or Restore (Read or Write)........................................................................................8-2

Backing Up to a Disk (Writing).............................................................................................8-3

Restoring from a Disk (Reading)..........................................................................................8-4

Backing Up or Restoring with MiniNet ...............................................................................8-5

Scanning for Bad Records .....................................................................................................8-7

SP600 Scale System

iv

Appendix

Function Codes .....................................................................................................................A-2

Determining the By Count Method...................................................................................A-12

Troubleshooting..................................................................................................................A-14

Service Functions................................................................................................................A-18

Checking ROM & RAM .....................................................................................................A-18

Checking Master ROM....................................................................................................A-18

Checking Slave ROM ......................................................................................................A-18

Checking Master RAM....................................................................................................A-19

Checking Slave RAM ......................................................................................................A-19

Checking the Display .........................................................................................................A-19

Checking the Numeric Display.......................................................................................A-19

Checking the Alpha Display...........................................................................................A-20

Testing the Keyboard .........................................................................................................A-20

Monitoring Sensors ............................................................................................................A-21

Printing Test Labels............................................................................................................A-22

Checking the EEP CRC.......................................................................................................A-22

Printing the Scale Configuration.......................................................................................A-22

Checking the Calibration ...................................................................................................A-23

Checking the Scale Counts.................................................................................................A-23

Testing the Communication Ports .....................................................................................A-23

Testing the Real Time Clock..............................................................................................A-24

Checking Country ROM.....................................................................................................A-24

SP600 Scale System

1-1 Introduction

Chapter One: Introduction

♦ Introduction

♦ FCC Note

♦ Verify Correctness of Weight & Price

♦ Supervisor Manual Overview

♦ How to Use This Manual

SP600 Scale System

Introduction 1-2

SP600 & SP600P

Scale Printer System

SAVE THESE INSTRUCTIONS

Introduction The SP600/SP600P Scale Printer System prints

merchandising labels used to identify price and to code a

variety of supermarket items. EAN or UPC barcode,

description, weight, unit price, total price, packed-on date,

sell by date, and use by date are some of the fields available

on labels. Expanded Text and Special Message fields enable

the SP600 to provide cooking instructions, ingredients

and/or special, promotional information.

The elevated display enables both customer and operator to

view numeric transaction data: Weight, Unit Price and Total

Price for the item.

The SP600P can be used as a label printer (if used without a

weigher) or a prepack scale (if connected with a model SPS

or CSWS scale).

When the system is disconnected, memory is maintained by

batteries for a minimum of 100 hours. The batteries

automatically charge when the system is connected to AC

power, whether the scale is in Reset or Operate mode.

SP600 Scale System

1-3 Introduction

FCC Note This equipment has been tested and found to comply with

the limits for a Class A digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a

residential area is likely to cause harmful interference, in

which case the user will be required to correct the

interference at his own expense.

Verify Correctness of

Weight & Price

Verification of information on labels should be made

routinely. Check the multiplication of price-per-kilogram

(lb) times weight, and check the indicated weight against

printed weight. Weigh the same package several times to

verify consistency. Keep in mind that some packages which

weigh near the middle of the 0.005 kg (0.01 lb.) increment

will normally vary up or down by 0.005 kg (0.01 lb.) Greater

variation than 0.005 kg (0.01 lb.) indicates a need for

adjustment of the system. In such cases, or whenever

necessary, contact your authorized Hobart Service

representative.

Supervisor Manual

Overview

This manual will use the following methods to explain

keystrokes and data entry procedures:

♦ The word PRESS means to press a key on the Control

Panel.

♦ The word TYPE means to press a series of keys on the

control panel and press [ENTER].

♦ The word ENTER means to press the [ENTER] key on

the Control Panel.

♦ Words in uppercase enclosed in brackets (for example

[ENTER]) represent specific keys.

The following special instructions are used in the manual:

☛Note

A note is information that you need to know, but it is not an

actual step in the procedures.

SP600 Scale System

Introduction 1-4

✎Tip

A tip is additional information that may be useful when you

are using the scale system.

Look At This

Look At This is information to alert you that you may be

doing something that will permanently alter your scale

system.

How to Use This Manual Refer to the following sections for information about using

the SP600/SP600P Scale Printer System.

♦ Chapter One: Introduction

♦ Chapter Two: General Information

♦ Chapter Three: Setting Up Your Scale

♦ Chapter Four: Working with Classes/Products

♦ Chapter Five: Setting Operator Mode

♦ Chapter Six: Working with Labels

♦ Chapter Seven: Working with Totals

♦ Chapter Eight: Backup or Restore

♦ Chapter Nine: Appendix

SP600 Scale System

2 - 1 General Information

Chapter Two: General Information

♦ General Information

♦ Electrical Connections

♦ Communication Connections

♦ Resetting and Operating

♦ Using the Keypad

♦ Accessing Supervisor Mode

♦ Using Function Codes

SP600 Scale System

General Information 2 - 2

General Information The SP600 Scale Printer System is perfect for your over-the-

counter weighing applications or for use in backroom meat

applications with the Hobart TWS, HWS or NSW wrapping

machines. This weighing system can handle a broad variety

of products for meat, deli, bakery, produce, fish and cheese

departments.

The scale’s memory is expandable from 0.5 MB to 2.5 MB,

enabling the scale to store information on thousands of

products.

The SP600 Scale System should be installed or moved only

by qualified Hobart-trained service technicians. It can

operate in a temperature range from 32˚F to 104˚F (0˚C to

40˚C).

RS-232 PORT VIEW ANGLE CONTROL

RESET/OPERATE

SWITCH

Electrical Connections The power cord receptacle is located under the SP600 base,

toward the back. The power cord is connected to 120/220 V.,

60/50 Hz., single phase electrical power. Once the SP600 is

plugged in, the system is powered up.

Look At This

Connecting to a power source with a different voltage or

frequency than the scale is configured for may cause

SEVERE damage to the scale.

Communication

Connections

In addition to the power cord, there is an RS-232 port at the

front of the scale. This port can be used with the Hobart

Disk Player/Recorder or the Hobart External Disk Drive.

SP600 Scale System

2 - 3 General Information

Resetting and

Operating

The SP600 Scale has power when it is plugged in. Flip the

RESET/OPERATE switch, located on the front of the

system, to switch between reset mode and operate mode.

If you have modified your scale configuration, you must

reset the scale to activate the changes.

Using the Keypad The SP600 Scale keypad enables you to enter information

into a field. Refer to the following table for specific key

descriptions.

Shown with Supervisor

overlay installed.

Key/Highlight Function

Numeric Keypad (0-9) Enables you to enter numeric data.

Backspace Removes the last character when entering data.

Clear Clears data or printer errors. Also used to answer No to many prompts.

Escape Returns you toward the Function Code prompt when in Supervisor Mode.

-- OR -- Returns you to Operator Mode from the Function Code prompt.

Print Enables you to print a label or group of labels.

Enter Enables you to accept the selected data and advance to the next field or screen.

Also used to answer Yes to many prompts.

Arrow Keys UP and DOWN Arrow Keys enable you to move the cursor from field-to-field or

LEFT and RIGHT Arrow Keys enable you to move the cursor from character-to-

character within a field.

Supervisor Enables you to access the Supervisor Menu.

Alpha Characters* Enable you to enter uppercase or lowercase alpha characters while in a text field.

SP600 Scale System

General Information 2 - 4

Key/Highlight Function

Special Chars. 1* Press this key to type a special character (found in the upper right corner of each

alpha-key). You must press Special Chars. for each Special Character you type.

Change Case* Enables you to switch between uppercase or lowercase.

Space* Enables you to type (add) a space between words or characters.

Special Chars2* PRESS this key to type a special character (found in the lower right corner of

each alpha-key). You must press Special Chars. for each Special Character you

type.

*Only available in Supervisor Mode.

Accessing Supervisor

Mode You can access Supervisor Mode from the PLU? prompt.

To access Supervisor Mode:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter your

Secret ID. The Function Code prompt displays.

2. From the Function Code prompt (Supervisor Mode), you

can do any of the following:

• Type the two-digit function code.

-- OR --

• Press the [UP ARROW (ÇÇ

ÇÇ)] or [DOWN ARROW

(ÈÈ

ÈÈ)] keys to scroll through the function codes. PRESS

[ENTER] when the function you want displays.

-- OR --

• Press a key from the Supervisor Overlay to select a

scale function.

-- OR --

• PRESS [ESCAPE] to return to the PLU? prompt

(Operator Mode).

Detailed procedures of how to use the supervisor functions

follow throughout this manual.

Using Function Codes Use function codes to access any function in the system. A

function code is a number that represents a specific option

in the system. For example, the function code to update a

file is 10. Refer to the Appendix for a detailed list of function

codes and what each one does.

Look At This

Certain countries may not be able to access Function Codes

50 through 53 & 55. To configure these options, contact your

Hobart Service representative.

SP600 Scale System

3 - 1 Scale Setup

Chapter Three: Scale Setup

♦ Setting Up Your Scale

♦ Configuring the Time Format

♦ Configuring the Date Format

♦ Setting the Date/Time

♦ Configuring the Scale ID & Store Information

♦ Assigning the Scale ID

♦ Setting Up the Store Name

♦ Assigning the Store ID

♦ Configuring the Weight Symbol and Tare Suffix

♦ Configuring the Weight Separator

♦ Configuring the Monetary Symbol & Separator

♦ Setting the Display Time

♦ Using Operator Identification

♦ Assigning an Operator ID

♦ Configuring the Scale to Accumulate Operator Totals

♦ Printing Operator Information on a Label

♦ Printing an Operator Access Report

♦ Deleting Operator IDs

♦ Setting Up Speedkeys

♦ Adding a Speedkey

♦ Printing a Speedkey Overlay

♦ Deleting a Speedkey

SP600 Scale System

Scale Setup 3 - 2

Setting Up Your Scale Before you can begin setting up your classes, products, etc.,

you should set up your scale to specify how it will operate

on a daily basis.

This section ex

p

lains how to set u

p

g

eneral scale information,

such as:

♦ the Time Format

♦ the Date Format

♦ the actual Date & Time

♦ the Scale ID & Store Information

Configuring the Time

Format

The SP600 scale system enables you to configure the scale

clock for either 12- or 24-hour mode.

To set the time format:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 53 and PRESS [ENTER]. The Baud Rate prompt

displays.

3. PRESS [UP ARROW (ÇÇ

ÇÇ)] or [DOWN ARROW (ÈÈ

ÈÈ)] until

you see the 12 Hour Cloc prompt.

4. PRESS [CLEAR] to toggle between ON/OFF. Select ON

to use 12 hour mode -- OR -- select OFF to use 24-hour

mode.

5. PRESS [ENTER] to save changes and return to the

Function Code prompt.

Configuring the Date

Format

You can configure eight different date formats which

include the separator.

To set the date format:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 53 and PRESS [ENTER]. The Baud Rate prompt

displays.

3. PRESS [UP ARROW (ÇÇ

ÇÇ)] or [DOWN ARROW (ÈÈ

ÈÈ)] until

you see the Date format? prompt.

4. Refer to the following table for available formats.

SP600 Scale System

3 - 3 Scale Setup

Set to this

Number To Print this Format

0 24 Jan 97 (Day Month Year)

[separators are two spaces]

1 Jan 24,97 (Month Day, Year)

[separators are one space and one

comma]

2 24/01/97 (Day/Month/Year)

[separators are two forward slashes]

3 01/24/97 (Month/Day/Year)

[separators are two forward slashes]

4 24 Jan 1997 (Day Month Year)

[separators are two spaces]

5 Jan 24, 1997 (Month Day, Year)

[separators are one space and one

comma]

6 24/01/1997 (Day/Month/Year)

[separators are two forward slashes]

7 01/24/1997 (Month/Day/Year)

[separators are two forward slashes]

☛Note

The scale display defaults to display the date separated by

dashes (i.e., 01-24-97). Depending on the configuration, the

date might print with spaces or backslashes as separators.

☛Note

The scale will display the two (2) least significant digits of

the year, regardless of configuration settings.

☛Note

Julian Dates can be configured in the SP600. Contact your

Hobart Service Representative.

SP600 Scale System

Scale Setup 3 - 4

Setting the Date/Time Set the date and time to specify the accurate date and time.

To set Date/Time:

1. From the PLU? prompt, PRESS [DATE & TIME]. The

system date displays. Be aware that the first time you

power up the scale, you are prompted for the Date and

Time, not for a PLU.

2. PRESS [CLEAR] to clear any existing data; 00-00-00

displays.

3. TYPE the month, day and year or day, month and year

depending on your configuration.

4. PRESS [ENTER] to accept the date and move to the time

prompt.

5. PRESS [CLEAR] to clear the existing time.

6. TYPE the hour and minute.

7. PRESS [ENTER]. If the clock is set to 12-hour mode, the

AM? Prompt displays.

8. PRESS [CLEAR] to indicate PM --OR-- [ENTER] to

indicate AM.

☛Note

To allow the operator to change the date/time, select ON at

the Op Edit Date prompt in Function Code 51.

Configuring the Scale

ID & Store Information

The Scale ID & Store Information option enables you to

assign the Store Number, Scale ID and Store Name to your

scale.

Assigning the Scale ID Assign the Scale ID to help distinguish between scales in a

department or store. This is an arbitrary number that you

can assign according to your specific needs.

To set up the Scale ID:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 88 and PRESS [ENTER] or PRESS [SCALE ID

The Scale ID prompt displays.

3. TYPE the Scale ID number and PRESS [ENTER]. This

number can be any number from 0 to 99. You

automatically return to the Function Code prompt.

SP600 Scale System

3 - 5 Scale Setup

Setting Up the Store Name Use the following procedures to enter your store name into

the scale. If a store name is set up, it will always be printed

on the label.

To set up the store name:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 89 and PRESS [ENTER]. The Store Name prompt

displays. If this is the first time you have accessed this

function Record Not Found displays and then the display

clears.

3. TYPE the store name, or information you may want in

the Store Name field of the label. Use the [DOWN

ARROW (ÈÈ

ÈÈ)] to move to the second line of store name, if

applicable.

4. PRESS [ENTER].

☛Note

You can specify the number of lines and characters through

Function Code 52. For detailed procedures, refer to Working

with Labels.

Assigning the Store ID Assign the Store ID to help distinguish between stores in a

chain. This is an arbitrary number that you can assign

according to your specific needs.

To set up the Store ID:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 90 and PRESS [ENTER] or PRESS [STORE ID]. The

Store ID prompt displays.

3. TYPE the Store ID number and PRESS [ENTER]. This

number can be any number from 0 to 999999. You

automatically return to the Function Code prompt.

SP600 Scale System

Scale Setup 3 - 6

Configuring the

Weight Symbol & Tare

Suffix

When you select a weight system, a 2 character weight

symbol is automatically determined (lb. for Avoirdupois or

kg. for Metric). However, a 1 character suffix can be created,

for both the weight and tare, using any character that can be

entered from the keyboard.

To configure the weight symbol suffix:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 52 and PRESS [ENTER]. The Desc Lines prompt

displays.

3. PRESS [UP ARROW (ÇÇ

ÇÇ)] or [DOWN ARROW (ÈÈ

ÈÈ)] until

you see the Wt suffix prompt.

4. TYPE the character you want to use as the weight suffix.

5. PRESS [DOWN ARROW (ÈÈ

ÈÈ)] until you see the Tare

suffix prompt.

6. TYPE the character you want to use as the tare suffix.

7. PRESS [ENTER] to save changes and return to the

Function Code prompt.

Configuring the

Weight Separator

To configure the weight delimiter:

1. PRESS [SUPERVISOR]. If a Secret ID is set up, enter

your Secret ID. The Function Code prompt displays.

2. TYPE 52 and PRESS [ENTER]. The Desc Lines prompt

displays.

3. PRESS [UP ARROW (ÇÇ

ÇÇ)] or [DOWN ARROW (ÈÈ

ÈÈ)] until

you see the WComma/Point prompt.

4. PRESS [CLEAR] to toggle between ON/OFF. The

default is ON.

• Select ON, to use a comma.

• Select OFF, to use a point.

5. PRESS [ENTER] to save changes and return to the

Function Code prompt.

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