Eufy 931825 Manuale del proprietario

RoboVac L35 Hybrid

Owner’s Manual

T2194 51005003862 V01

EN 01

English

Thank you for purchasing RoboVac. Carefully read all the instructions below

before using this device, and keep this manual for future reference.

Table of Contents

02 Important Safety Instructions

09 About Your RoboVac

What's in the Box

RoboVac Anatomy

LED Indication

Map Navigation and Management

14 Using Your RoboVac

Important Tips Before Use

Preparation

Charge Your RoboVac

Use Your RoboVac with the eufy Clean App

Start / Stop Cleaning

Select a Cleaning Mode

Select a Suction Power Level

Use Mopping System

Use Your RoboVac with Amazon Alexa / the

Google Assistant

Enable / Disable the Child Safety Lock

25 Cleaning and Maintenance

Clean the Dust Box, Water Tank, and Filter

Clean the Rolling Brush

Clean the Side Brushes

Replace the Side Brushes

Clean the Sensors and Charging Pins

Clean the Swivel Wheel

Clean the Mopping Cloth

34 Troubleshooting

Voice Alert

38 Speciﬁcations

39 Customer Service

English 01

Français 41

Italiano 81

Español 119

Nederlands 159

Deutsch 197

Pусский 235

Türkçe 275

02 EN EN 03

English English

• The used battery should be placed in a sealed plastic bag

and disposed of safely according to local environmental

regulations.

• The external flexible cable or cord of the power supply

unit cannot be replaced; if the cord is damaged, the

power supply unit should be disposed of.

• This device is for indoor use only.

• This device is not a toy. Do not sit or stand on this device.

Small children and pets should be supervised when this

device is operating.

• Store and operate this device in room temperature

environments only.

• Do not use this device to pick up anything that is burning

or smoking.

• Do not use this device to clean up spills of bleach, paint,

chemicals, or anything wet.

• Before using this device, pick up objects like clothing and

loose paper. Lift up cords for blinds or curtains. Move

power cords and sharp, pointed, or fragile objects out

of the way. If this device passes over a power cord and

drags it, an object could be pulled off a table or shelf.

• If the room to be cleaned has a balcony, a physical barrier

should be used to prevent access to the balcony and to

ensure safe operation.

• Do not place anything on top of this device.

• Be aware that this device moves around on its own.

Take care when walking in the area where this device is

operating to avoid stepping on it.

• Do not operate this device in areas with exposed

electrical outlets on the floor.

• Do not expose the electronics of this device, its battery,

or the integrated Charging Base. There are no user-

serviceable parts inside.

• Do not use this device on an unfinished, unsealed, waxed

or rough floor. It may result in damage to the floor and

this device. Use only on hard floor surfaces or low-pile

Important Safety Instructions

To reduce the risk of injury or damage, keep these instructions

at hand when setting up, using, and maintaining this device.

WARNING SYMBOLS USED

This is the safety alert symbol. This symbol alerts you to

potential hazards that could result in property damage

and/or serious bodily harm or death.

• This device can be used by children aged from 8

years and above and persons with reduced physical,

sensory or mental capabilities or lack of experience

and knowledge if they have been given supervision or

instruction concerning use of this device in a safe way

and understand the hazards involved.

• Children should be supervised to ensure they do not play

with this device.

• Cleaning and maintenance shall not be performed by

children without adult supervision.

• This device is only to be used with the power supply unit

provided.

• Before cleaning or maintaining this device, the plug must

be removed from the outlet.

• The battery in this device should only be replaced by a

skilled professional.

• Before removing the battery, disconnect the device from

its power supply.

• To recharge the battery, only use the detachable adapter

(US/CA: NLD100240W1A4; UK: NLD100240W1E4; EU:

NLD100240W1U4; AU: NLD100240W1S4) provided

with this device.

• The battery must be removed before this device is

disposed of. To remove the battery, first unscrew the

screws on the bottom, then remove the back cover.

Remove the battery by disconnecting the quick connector.

04 EN EN 05

English English

Notice

This symbol on the device or its packaging

indicates:

Do not dispose of electrical appliances as unsorted

municipal waste; use separate collection facilities.

Contact your local authority for information

regarding the collection systems available. If

electrical appliances are disposed of in landfills or

dumps, hazardous substances can leak into the

groundwater and get into the food chain, damaging

your health and well-being. When replacing old

appliances with new ones, the retailer is legally

obliged to take back your old appliance for disposal

at least free of charge.

FCC Statement

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received,

including interference that may cause undesired operation.

Warning: Changes or modifications not expressly

approved by the party responsible for compliance could

void the user's authority to operate the equipment.

Note: This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful

interference in a residential installation.

This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

carpets, and not on carpets with tasseled edges or loose

threads.

• This device has been designed to be used on floors

without scratching them. We still recommend that you

test this device on a small area of the room to be cleaned

to ensure no scratches are made before cleaning the

whole room.

• Only use attachments recommended or described in this

manual.

• Do not handle the device or plug with wet hands.

• Ensure that the dust box and/or filters are correctly in-

place before use.

• Do not use a battery pack or device that is damaged or

modified. Damaged or modified batteries may exhibit

unpredictable behavior resulting in fire, explosion, or risk

of injury.

• Do not expose the battery pack or device to fire or

excessive heat. Exposure to fire or temperatures above

130°C / 266°F may cause an explosion.

• Do not modify or attempt to repair the device or the

battery pack, except as indicated in the instructions for

use and care.

• Follow all charging instructions and do not charge the

battery pack or device outside of the temperature range

specified in the instructions. Charging improperly or at

temperatures outside of the specified range may damage

the battery and increase the risk of fire.

• The laser distance sensor of this device meets the

standards for Class I Laser Products in IEC 60825-1:2014

and will not generate hazardous laser radiation.

06 EN EN 07

English English

Declaration of Conformity

This product complies with the radio interference

requirements of the European Community. Hereby, Anker

Innovations Limited declares that the radio equipment type

T2194 is in compliance with Directive 2014/53/EU. The

full text of the EU declaration of conformity is available

at the following website: https://support.eufylife.com/s/

articleRecommend?type=DownLoad.

Maximum output power: 18 dBm (For EU)

Frequency band: 2.4G band (2.4000GHz - 2.4835GHz)

GB Declaration of Conformity

Hereby, Anker Innovations Limited declares that

the product type T2194 is in compliance with Radio

Equipment Regulations 2017 and The Restriction of

the Use of Certain Hazardous Substances in Electrical

and Electronic Equipment Regulations 2012. The full

text of the GB declaration of conformity is available at

the following website: https://support.eufylife.com/s/

articleRecommend?type=DownLoad.

The following importer is the responsible party (contract for

EU and UK matters)

Anker Technology (UK) Ltd | GNR8, 49 Clarendon Road,

Watford, Hertfordshire, WD17 1HP, United Kingdom

Anker Innovations Deutschland GmbH | Georg-Muche-

Strasse 3, 80807 Munich, Germany

Anker Innovations Limited | Room 1318-19, Hollywood

Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Trademark Notice

• Amazon, Echo, Alexa and all related logos are trademarks

of Amazon.com, Inc. or its affiliates.

• Apple and the Apple logo are trademarks of Apple Inc.,

interference to radio communications. However, there is

no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful

interference to radio or television reception, which can

be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by

one or more of the following measures: (1) Reorient or

relocate the receiving antenna. (2) Increase the separation

between the equipment and receiver. (3) Connect the

equipment into an outlet on a circuit different from that to

which the receiver is connected. (4) Consult the dealer or

an experienced radio / TV technician for help.

The following importer is the responsible party (for FCC

matters only).

Company Name: POWER MOBILE LIFE, LLC

Address: 400 108th Ave NE Ste 400, Bellevue, WA

98004-5541

Telephone: +1 (800) 994 3056

RF Exposure Compliance Statement

This equipment complies with FCC/IC radiation exposure

limits set forth for an uncontrolled environment. This

equipment should be installed and operated with a

minimum distance of 20 cm between the radiator and

your body.

ISED Compliance Statement

This device contains licence-exempt transmitter(s)/

receiver(s) that comply with Innovation, Science and

Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

1. This device may not cause interference.

2. This device must accept any interference, including interference

that may cause undesired operation of the device.

08 EN EN 09

English English

About Your RoboVac

What's in the Box

RoboVac

Side Brushes (×2)

Waterproof Pad Owner’s Manual

& Other Documents

Mopping Module Cleaning Tool

Charging Base Power Adapter

registered in the U.S. and other countries. App Store is

a service mark of Apple Inc., registered in the U.S. and

other countries.

• Google Play and the Google Play logo are trademarks of

Google Inc.

• Google Home is a trademark of Google Inc.

10 EN EN 11

English English

C. Bottom

Charging contact pins Charging contact pins

Left side brush

Drop sensor

Right side brush

Drop sensor

Wheels

Rolling brush

Swivel wheel

D. Dust Box and Water Tank (2-in-1)

High-performance ﬁlter

Foam ﬁlter

Filter cover

Handle

Release button

Water tank

Water inlet cover

Water inlet

Battery cover

Brush guard

Dust box

RoboVac Anatomy

A. Top

• Press to start or pause cleaning.

• Press and hold for 3 seconds to turn on or o.

• Press to return to the Charging Base or pause.

• Press and hold for 3 seconds to enable / disable the

child safety lock.

• Laser distance sensor (LDS)

Press and hold both buttons for 3 seconds to

reset Wi-Fi connection.

B. Side

Mopping module

Dust box and water

tank (2-in-1)

Dust box and water

tank release button Force shutdown button

Bumper

12 EN EN 13

English English

LED Indication

You can see the status of RoboVac from the LED indicators.

and Status

Pulsing blue Charging

Solid blue Standby / Cleaning / Fully charged

Solid red Low power and returning to Charging Base

O

• RoboVac is off.

• To conserve power, the light automatically turns off

when RoboVac is not docked to the Charging Base

and has been inactive for 10 minutes.

Flashing blue Waiting for Wi-Fi connection

Flashing red with voice alert

RoboVac has an error.

Refer to the “Troubleshooting > Voice Alert” section in

this manual for solutions.

Map Navigation and Management

Navigation

Once RoboVac starts to auto clean, it will move away from the Charging Base and

automatically scan your house to generate maps, intelligently determine its cleaning route,

and divide the space into rooms. The cleaning paths are planned along the walls, following

a Z-shaped cleaning method to complete the cleaning of each zone, one by one.

E. Mopping Module

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

Washable mopping cloth

Cloth attachment area

F. Suction Inlet

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

Suction inlet Suction inlet

G. Charging Base

Wire slot exit

Power cord storage

compartment

Slot winding

Power socket

Status light

Charging contact

pins

14 EN EN 15

English English

Remove power cords and small objects from the floor that may entangle RoboVac.

Fold tasseled edges of rugs underneath to prevent tangling RoboVac. Avoid

cleaning dark-colored high-pile rugs or rugs thicker than 1.02 in / 26 mm as they

may cause RoboVac to malfunction.

It is strongly recommended to set a No-Go zone or a virtual boundary in the eufy

Clean app in front of fireplaces and certain areas (i.e. air vents) that may cause

damage to RoboVac if entered.

Keep RoboVac away from wet areas during cleaning.

RoboVac may climb on top of objects less than 0.79 in / 20 mm in height.

Remove these objects if possible.

Anti-drop sensors will prevent RoboVac from tumbling down stairs and steep

drops in most cases. Sensors are less effective if dirty or used on carpeted /

reflective / dark-colored floors. It is recommended to place physical barriers or set

a No-Go zone / a virtual boundary in the eufy Clean app to block off areas where

RoboVac may fall.

Preparation

1

Remove the foam blocks beside the bumper before use.

2

Before mopping, attach the Charging Base to the waterproof pad to keep the floor

dry. Make sure it is firmly installed. Skip this step if mopping is not needed.

Real-Time Mapping and Floor Plan

Real-time mapping helps RoboVac easily learn the environment of your home to generate

the most ecient cleaning path. A ﬂoor plan will be built after cleaning. The map will be

updated in real-time during each cleaning session to ensure normal navigation.

To create a complete ﬂoor plan:

1. Open your doors so that RoboVac can map each room.

2. Remove any objects that may be in the way or that might entangle RoboVac.

Repositioning and Remapping

If the position of RoboVac / Charging Base is adjusted or the surroundings are changed

signiﬁcantly, RoboVac will try to reposition and remap to match the surroundings.

• If the repositioning is successful, RoboVac will resume cleaning.

• If the repositioning fails, RoboVac will remap to ensure normal navigation with a new

cleaning.

• When using for the first time, make sure RoboVac starts cleaning from the

Charging Base.

• During cleaning, do not move RoboVac frequently. If moved, place RoboVac

back to the original position.

Using Your RoboVac

Important Tips Before Use

A

D

B

E

C

F

16 EN EN 17

English English

Charge Your RoboVac

• Make sure RoboVac is fully charged before use.

• RoboVac will return to the Charging Base at the end of a cleaning cycle or

when its battery is running low.

Attach RoboVac to the Charging Base by aligning its charging pins.

• To preserve the battery’s lifespan, recharge at least once every 6 months.

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

3

Place the Charging Base on a level surface and against a wall.

4

Remove objects within 1.6 ft / 0.5 m of the left and right side and within

4.9 ft / 1.5 m of the front of the Charging Base. If you cannot remove the objects,

move RoboVac to a new place and check whether RoboVac can return to the

Charging Base normally; if not, contact eufy customer service for help.

5

Connect the adapter to the Charging Base and a wall outlet.

When the Charging Base connects to AC power, the LED on the Charging Base is

solid white.

• Install the Charging Base in a location that RoboVac can easily access. It is

recommended to place the Charging Base against a wall, and on a hard-level

surface rather than on rugs or carpets.

• Always keep the Charging Base plugged in, otherwise RoboVac will not

automatically return to it.

18 EN EN 19

English English

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

*If RoboVac is not responding when you press a button, press the Force Shutdown

button (located inside the main unit) to forcibly power off the device. Then press and

hold for 3 seconds to restart the device.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

1

Press and hold the two buttons ( and ) simultaneously for 10 seconds to

start Wi-Fi connection.

2

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

3

Open the app and create a user account.

4

Tap the “+” icon to add “RoboVac L35 Hybrid” to your eufy Clean account.

5

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

20 EN EN 21

English English

Room Cleaning Mode (Only Available via the eufy Clean App)

In this mode, your house is automatically divided into several rooms for cleaning in the

eufy Clean app. You can also customize your room settings in the app. RoboVac will

clean the selected rooms only and return to the Charging Base after cleaning.

• Start Room cleaning only after RoboVac has created the map.

• It is recommended that RoboVac moves from the Charging Base to start

Room cleaning.

Zone Cleaning Mode (Only Available via the eufy Clean App)

In this mode, you can set up a cleaning zone in the eufy Clean app. RoboVac will clean

the selected zone only.

Select a Suction Power Level

In the eufy Clean app, select a suction power level according to your needs:

• Quiet

• Standard (Default)

• Turbo

• Max

• When RoboVac starts cleaning the next time, it will clean according to the

suction power level you previously selected.

Select BoostIQ™ feature

In the eufy Clean app, select the BoostIQ™ feature according to your needs. RoboVac

will automatically increase the suction power if it detects that stronger power is

needed to ensure the best clean. BoostIQ™ is ideal for cleaning thicker carpets and

hard-to-sweep messes, which will reduce the total cleaning time, but increase the

noise level. If the vacuuming noise caused by BoostIQ™ disturbs you, you can disable

this feature.

Select a Cleaning Mode

Auto Cleaning Mode

Press to start cleaning in Auto Cleaning mode. You can also select this mode in the

eufy Clean app.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

20 EN EN 21

Restart RoboVac

If RoboVac is not responding when you press a button, press the Force Shutdown

button (located inside the main unit) to forcibly power off the device. Then press and

hold for 3 seconds to restart the device.

Switch to Power Saving Mode

• Make sure RoboVac is turned on and attached to the Charging Base.

1

Press and hold the two buttons ( and ) simultaneously for 20 seconds.

RoboVac switches to power saving mode automatically and the LED light turns

o.

2

To exit the power saving mode, press any button.

Select a Cleaning Mode

Auto Cleaning Mode

Press to start cleaning in Auto Cleaning mode. You can also select this mode in the

eufy Clean app.

• During cleaning, RoboVac will return to the Charging Base automatically

if the battery level becomes low. To resume cleaning from where it left off,

enable this feature in the eufy Clean app.

• By default, RoboVac starts in Auto Cleaning mode when it is turned on.

Spot Cleaning Mode (Only Available via the eufy Clean App)

In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft x 4.9 ft /

1.5 m x 1.5 m, useful if there is a concentrated area of dust or debris. When the

cleaning of a certain zone is finished, it automatically returns to the Charging Base.

4.9 ft / 1.5 m

Room Cleaning Mode (Only Available via the eufy Clean App)

In this mode, your house is automatically divided into several rooms for cleaning in the

eufy Clean app. You can also customize your room settings in the app. RoboVac will

clean the selected rooms only and return to the Charging Base after cleaning.

• During cleaning, RoboVac will return to the Charging Base automatically

if the battery level becomes low. To resume cleaning from where it left off,

enable this feature in the eufy Clean app.

• By default, RoboVac starts in Auto Cleaning mode when it is turned on.

Spot Cleaning Mode (Only Available via the eufy Clean App)

In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft x 4.9 ft /

1.5 m x 1.5 m, useful if there is a concentrated area of dust or debris. When the

cleaning of a certain zone is finished, it automatically returns to the Charging Base.

4.9 ft / 1.5 m

22 EN EN 23

English English

3

Remove the water tank. Open the water inlet cover to ﬁll the water, then close the

cover.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

Do not use any cleaning solution, as your floor may become slippery and

therefore affect the cleaning effect.

4

Install the mopping module and water tank back into the bottom of RoboVac until

a click is heard.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

The mopping mode is only intended for a clean floor without stubborn

stains. To achieve a better mopping effect, it is recommended to clean the

floor with RoboVac three times before mopping.

5

Start cleaning. RoboVac will automatically vacuum and mop.

Use Mopping System

• The mopping mode is only intended for a clean floor without stubborn stains

or liquids. To avoid staining floors, do not use the mopping function when

dust is mixed with liquids such as coffee or ink.

• Mopping System cleans best on smooth hard surfaces and may not perform

so well on uneven tiles, heavily waxed floors or rough surfaces like slate or

brick, which may snag the mopping module.

• The mopping mode is not recommended when no one is at home.

• Do not use the mopping mode on a carpeted floor. It is recommended to set

a “No-Mop” zone in the eufy Clean app to avoid cleaning the carpeted area.

1

Before mopping, install the waterproof pad under the Charging Base to protect

the floor.

2

Wet the mopping cloth and wring it until it does not drip, then attach the cloth to

the mopping module.

24 EN EN 25

English English

To control RoboVac with Amazon Alexa or the Google

Assistant

1. Open the eufy Clean app and find “Smart Integrations” in the top left.

2. Follow the on-screen instructions to complete the setup.

• Currently, this feature only supports English, German, French, and

Spanish. For more supported languages, check https://www.eufylife.com/

support/.

Enable / Disable the Child Safety Lock

Press and hold the button for 3 seconds to turn on the child safety lock. Once

the child safety lock is enabled, RoboVac will not respond if any button is pressed to

protect children from accidentally getting hurt.

• To disable the child safety lock, press and hold the button for 3 seconds again.

• This function is also available in the eufy Clean app.

Cleaning and Maintenance

Before cleaning and maintaining, turn o the device and unplug the adapter.

For optimal performance, follow the instructions below to clean and maintain RoboVac

regularly. The cleaning / replacement frequency will depend on your RoboVac usage

habits.

Recommended Cleaning / Replacement Frequency

RoboVac Part Cleaning Frequency

Replacement Frequency

Dust box and water tank After each use -

Filter

Once a week

(Twice a week if you have a

pet)

Every 6 months or after

every 50 rounds of cleaning

Side brushes Once a month Every 3-6 months (or when

visibly worn)

Brush guard Once a month Every 3-6 months (or when

visibly worn)

6

When RoboVac finishes cleaning and returns to the Charging Base, remove the

mopping module.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

7

Press the release button to remove the dust box and the water tank.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

8

Clean the dust box and water tank, empty any remaining water, and clean the

mopping cloth to prevent mildew or unpleasant smells. For how to clean and

maintain the components, refer to the “Cleaning and Maintenance” section in this

manual.

Use Your RoboVac with Amazon Alexa / the Google

Assistant

Amazon Alexa or the Google Assistant is a smart voice control device that enables

you to control RoboVac with your voice.

Before you start, make sure that:

• RoboVac is attached to the Charging Base to ensure there is enough power.

• RoboVac is connected with the eufy Clean app.

• You have an Amazon Alexa-enabled device (i.e. Amazon Echo, Echo Dot and

Amazon Tap, Echo Show, Echo Spot) or a device enabled with the Google Assistant

(i.e. Google Home, Google Home Mini). These devices are sold separately.

• The Amazon Alexa app or Google Home app is already installed on your smart

device, and you have created an account.

26 EN EN 27

English English

3

Open and empty the dust box.

4

Remove the foam ﬁlter and high-performance ﬁlter.

5

Clean the dust box and ﬁlters with the cleaning brush.

Rolling brush Once a month Every 6-8 months

Sensors Once a month -

Charging pins Once a month -

Swivel wheel Once a month -

Mopping cloth After each use -

Clean the Dust Box, Water Tank, and Filter

1

Press the release button to remove the dust box and water tank.

2

Separate the dust box from the water tank.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

18 EN EN 19

Use Your RoboVac with the eufy Clean App

To enjoy all available features, it is recommended to control your RoboVac via the eufy

Clean app.

Before you start, make sure that:

• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or above).

• The 2.4GHz band wireless signal is enabled on your wireless router.

• RoboVac is attached to the Charging Base to ensure it has enough power during setup.

eufy Clean

1

Download the eufy Clean app from the App Store (iOS devices) or Google Play

(Android devices).

2

Open the app and create a user account.

3

Tap the “+” icon to add “eufy Clean LR20” to your eufy Clean account.

4

Follow the instructions in the app to set up the Wi-Fi connection.

After connecting successfully, you can control RoboVac via the app.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, adjust

suction power and water flow, view the system status, receive notifications and access

additional features.

Slowly ﬂashing blue Waiting for connection

Rapidly ﬂashing blue Connecting with your wireless router

Solid blue Connected with your wireless router

• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the

machine.

Schedule Cleaning

With the eufy Clean app, you can schedule RoboVac to start cleaning at a particular time.

• You can set the time and customize the cleaning schedules from Sunday to

Saturday on the eufy Clean app. This function is only available on the app.

Start / Stop Cleaning

• You can also start or stop cleaning via the eufy Clean app.

1

Press and hold for 3 seconds to turn on.

3 sec

2

Press to start cleaning in Auto Cleaning mode.

• To pause cleaning, press again.

• To turn off, press and hold for 3 seconds.

28 EN EN 29

English English

9

Place the ﬁlters back into the dust box.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

10

Push the dust box and water tank back into the main unit.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

6

Empty the remaining water in the water tank.

7

Rinse the dust box, water tank, and ﬁlters thoroughly with water.

1min

Do not use hot water or any detergent to clean the filters.

8

Air-dry the dust box, water tank and ﬁlters completely before next use. You may

use another ﬁlter if the original one is not dry.

24h

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

Do not use the filters if they are not completely dry, otherwise it may affect

the cleaning performance.

30 EN EN 31

English English

2

Carefully unwind and pull o any hair or string that is wrapped between the main

unit and the side brushes.

3

Use a cloth dampened with warm water to remove dust from the brushes or to

gently reshape them.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

• Only use the side brushes when they are completely dry.

Replace the Side Brushes

The side brushes may become damaged after being used for a period of time. Follow

the instructions below to replace them.

• Pull off the old side brushes and snap the new ones into place until you hear a click.

• Make sure the left side brush marked with an L (Left) and the right side

brush marked with an R (right) are installed correctly, as illustrated.

Otherwise, the side brushes may be damaged.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

Clean the Rolling Brush

1

Pull on the release tabs to unlock the brush guard as shown.

2

Lift the rolling brush to remove.

3

Clean the rolling brush with the cleaning tool.

4

Reinstall the rolling brush by inserting the ﬁxed protruding end ﬁrst.

5

Press down to snap the brush guard into place.

1 2

3

54

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt

may adhere to them. Be sure to clean them regularly.

1

Remove the side brushes.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

20 EN EN 21

Restart RoboVac

If RoboVac is not responding when you press a button, press the Force Shutdown

button (located inside the main unit) to forcibly power off the device. Then press and

hold for 3 seconds to restart the device.

Switch to Power Saving Mode

• Make sure RoboVac is turned on and attached to the Charging Base.

1

Press and hold the two buttons ( and ) simultaneously for 20 seconds.

RoboVac switches to power saving mode automatically and the LED light turns

o.

2

To exit the power saving mode, press any button.

Select a Cleaning Mode

Auto Cleaning Mode

Press to start cleaning in Auto Cleaning mode. You can also select this mode in the

eufy Clean app.

• During cleaning, RoboVac will return to the Charging Base automatically

if the battery level becomes low. To resume cleaning from where it left off,

enable this feature in the eufy Clean app.

• By default, RoboVac starts in Auto Cleaning mode when it is turned on.

Spot Cleaning Mode (Only Available via the eufy Clean App)

In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft x 4.9 ft /

1.5 m x 1.5 m, useful if there is a concentrated area of dust or debris. When the

cleaning of a certain zone is finished, it automatically returns to the Charging Base.

4.9 ft / 1.5 m

Room Cleaning Mode (Only Available via the eufy Clean App)

In this mode, your house is automatically divided into several rooms for cleaning in the

eufy Clean app. You can also customize your room settings in the app. RoboVac will

clean the selected rooms only and return to the Charging Base after cleaning.

32 EN EN 33

English English

2

Pull out the swivel wheel with a tool (such as a screwdriver).

3

Clean any hair or debris wrapped around the wheel or entangled inside the wheel

cavity.

4

Reinstall the wheel and push in until it clicks into place.

• Do not clean the swivel wheel with water.

Clean the Mopping Cloth

It is recommended to clean the washable mopping cloth after each use.

34 EN EN 35

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Voice Prompt Cause and Solution

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Error S7: Laser Sensor

Error. Refer to Owner's

Manual or App for

help

• This error is reported if the radar cannot collect data. You

can use the hand to toggle the radar to observe whether

it can rotate normally and whether the rotation resistance

is very large; restart the sweeper to observe whether it

can operate normally. If an error is still reported after the

above two solutions are implemented, you can contact

the after-sales service department for processing.

Specifications

Input 24 V 1 A

Battery Voltage 14.4 V

Power Consumption 50 W

Battery Type

Li-ion 3200 mAh (Typical)

Dust Box Capacity 600 ml

Charging Time 180 - 240 mins

Input 24 V 1 A

Output 24 V 1 A

20 EN EN 21

Restart RoboVac

If RoboVac is not responding when you press a button, press the Force Shutdown

button (located inside the main unit) to forcibly power off the device. Then press and

hold for 3 seconds to restart the device.

Switch to Power Saving Mode

• Make sure RoboVac is turned on and attached to the Charging Base.

1

Press and hold the two buttons ( and ) simultaneously for 20 seconds.

RoboVac switches to power saving mode automatically and the LED light turns

o.

2

To exit the power saving mode, press any button.

Select a Cleaning Mode

Auto Cleaning Mode

Press to start cleaning in Auto Cleaning mode. You can also select this mode in the

eufy Clean app.

• During cleaning, RoboVac will return to the Charging Base automatically

if the battery level becomes low. To resume cleaning from where it left off,

enable this feature in the eufy Clean app.

• By default, RoboVac starts in Auto Cleaning mode when it is turned on.

Spot Cleaning Mode (Only Available via the eufy Clean App)

In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft x 4.9 ft /

1.5 m x 1.5 m, useful if there is a concentrated area of dust or debris. When the

cleaning of a certain zone is finished, it automatically returns to the Charging Base.

4.9 ft / 1.5 m

Room Cleaning Mode (Only Available via the eufy Clean App)

In this mode, your house is automatically divided into several rooms for cleaning in the

eufy Clean app. You can also customize your room settings in the app. RoboVac will

clean the selected rooms only and return to the Charging Base after cleaning.

24h

1

Remove the mopping cloth from the mopping module.

2

Rinse the mopping cloth thoroughly with water.

3

Air-dry the mopping cloth completely to prevent mildew or unpleasant smells.

Clean the Sensors and Charging Pins

To maintain the best performance, clean the sensors and charging pins regularly.

• Dust off the sensors and charging contact pins using a cloth or cleaning brush.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the

swivel wheel periodically and as needed.

Wheel

Axle

1

Remove the battery cover.

34 EN EN 35

English English

Problems Solutions

RoboVac cannot return to

the Charging Base.

• Remove objects within 1.6 ft / 0.5 m to the left and

right side and within 4.9 ft / 1.5 m of the front of the

Charging Base.

• Check if RoboVac is stuck on any objects.

• Clean the charging contact pins.

RoboVac’s movements or

travel path are abnormal.

• Clean the sensors carefully with a dry cloth.

• Restart RoboVac by turning it on.

Water does not come out

during mopping.

• Make sure there is enough water in the water tank.

• Make sure the water tank and mopping cloth have

been installed properly.

Too much water comes out

during mopping.

• Make sure the water tank and mopping cloth have

been installed properly.

• Check if the water tank is damaged.

RoboVac's cleaning time

becomes shorter

• Make sure RoboVac is fully charged (indicated by a

solid blue LED light) before cleaning.

• Check if RoboVac has alerted you with any voice

prompts or LED indicators. Refer to the “Voice Alert”

section in this manual.

• If your cleaning time is much less than the time

mentioned above, contact eufy customer service for

help.

RoboVac cannot connect to

a Wi-Fi network.

• Make sure you entered the Wi-Fi password correctly.

• Make sure your RoboVac, router, and mobile phone

are close enough to ensure a strong signal strength.

• Make sure your Wi-Fi router supports a 2.4GHz and

802.11b/g/n band; a 5GHz band is not supported.

You cannot control

RoboVac with Amazon

Alexa.

• Check if there are any Internet connection problems.

• Check whether you have installed the Amazon

Alexa app onto your smart device and enabled “eufy

Clean - RoboVac” Skill in the Amazon Alexa app. For

details, refer to the “Smart Integrations” page in the

eufy Clean App.

• Make sure you have an eufy Clean account and have

connected to RoboVac.

• Make sure you are using correct Alexa voice-

commands.

Troubleshooting

The solutions below are for general questions. If your problem persists, visit www.

eufylife.com, go to the eufy Clean app, or contact [email protected] for help.

Problems Solutions

RoboVac cannot be

activated.

• Make sure the battery is fully charged.

• If you still have trouble, press the Force Shutdown

button inside the main unit to forcibly power off the

device, then power it on.

RoboVac stops working

suddenly.

• Check if RoboVac is trapped or stuck on an obstacle.

• Check if the battery level is too low.

• If you still have trouble, turn RoboVac off, and then

turn it back on.

• Check if RoboVac has alerted you with any voice

prompts or LED indicators. Refer to the “Voice Alert”

section in this manual.

You cannot schedule

cleanings.

• Make sure RoboVac is turned on.

• Make sure the scheduled time has been set

correctly. Check if the time zone in the eufy Clean

app is consistent with that on your mobile device.

• Check if RoboVac’s power is too low to start

cleaning.

• Cleaning schedules are erased when RoboVac is

powered off. If RoboVac is powered on without

Internet access, cleaning schedules will not

synchronize and must be reset via the app.

Suction power is weak.

• Check if any obstructions are blocking the suction

inlet.

• Empty the dust box.

• Check if the filter is wet due to water or other liquid

on the floor. Air-dry the filter completely before use.

RoboVac cannot be

charged.

• Check if the indicator on the Charging Base lights up.

If not, reconnect the adapter with the Charging Base

and try a new power outlet. If the problem persists,

contact the eufy service center to repair or replace

the Charging Base.

• Dust off the charging contact pins with a dry cloth.

• Check if you can hear a beep when RoboVac is

docked onto the Charging Base. If not, contact the

eufy service center to repair or replace the Charging

Base.

36 EN EN 37

English English

Voice Prompt Cause and Solution

Error 6: Device trapped

Device may be suspended in the air. Move it to a new

position close to the original position and try again. If the

device is still unable to start, clean the drop sensors and try

again.

Error 8: Low battery.

Shutting down.

Low battery. System will shut down. Charge the device and

try again.

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

Problems Solutions

You cannot control

RoboVac with the Google

Assistant.

• Check if there are any Internet connection problems.

• Check if you have installed the Google Home app

onto your smart device and initiated the “eufy Clean”

action in the Google Home app. For details, refer to

the “Smart Integrations” page in the eufy Clean App.

• Check if you are using the proper commands when

talking to the Google Assistant. When making your

request, first say the wake phrase “Ok Google”.

• Repeat your question. Speak clearly to the Google

Assistant.

Voice Alert

When RoboVac encounters a problem, the red indicator on RoboVac will ﬂash and you

will hear the relevant voice prompts.

The voice prompts below are only for reference and may be changed slightly after

voice pack updates. Please follow the voice prompts you have heard to ﬁnd the cause

and solution below.

Voice Prompt Cause and Solution

Error 1: Front bumper

stuck

Front bumper is stuck. Tap it repeatedly to remove any

dust, or move the device to a new position and try again.

Error 2: Wheel stuck

Wheel may be stuck or trapped. Clear any obstacles in the

surrounding area and check the wheel for any trapped dust.

Move the device to a new position and try again.

Error 3: Side brush

stuck Side brush may be stuck. Clean it and try again.

Error 4: Rolling brush

stuck. Remove and

clean the rolling brush.

Remove the rolling brush, roller joint, roller brush cover, and

suction inlet to clean it. Once cleaned, place the items back

into the device and try again.

Error 5: Device stuck

or trapped

Device is trapped. Clear any obstacles in the surrounding

area and try again.

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Eufy 931825 Manuale del proprietario

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