tema AA-539K Technical And Installation Manual

Revision

Dat

e

Revision reason

Prepared

Checked/Approved

4 21/02/2018 Update MM, GBC FL

MAS-AA560-REV04EN Page 1 of 65

AA-560

VoIP SIP PoE Vandal Proof Stainless Steel

Intercom-Doorphone with 1 button

AA-539K additional keyboard module

AA-539R additional index module

TECHNICAL MANUAL – INSTALLATION

PRELIMINARY DOCUMENTATION

AA-560 System Manual – HW version 1.0 - SW version 1.08

Recommendations

1. Use only original spare parts and consumables supplied by Tema Telecomunicazioni Srl for this equipment. The company shall not be

held responsible for any damage caused by the use of materials that they have not supplied.

2. The device has been carefully manufactured and tested. In any case, the product is not recommended for use in situations in which

incorrect operating may result in damage to persons and/or property.

3. We recommend that you carefully read all this manual before starting to use the device.

4. Do not expose the device to sunlight and protect it from sources of heat, dust, humidity and chemical agents.

5. This manual is the property of Tema Telecomunicazioni Srl and any duplication and reproduction, even partial, as well as storage on

any type of media is forbidden without written permission from Tema Telecomunicazioni Srl.

Telecomunicazioni Srl.

TEMA TELECOMUNICAZIONI S.r.l.

Telecommunications - Electronics

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 2 of 65

We, TEMA TELECOMUNICAZIONI SRL Via C. Girardengo, 1/4 - 20161 MILANO

declare under our sole responsibility that the product:

product name Cito telefono - IP SIP VoIP PoE - Doorphone

trade name TEMA TELECOMUNICAZIONI Srl

type or model AA-560, AA-560C

and accessories AA-539K, AA-539R

to which this declaration relates is in conformity with the essential requirements and other

relevant requirements of the R&TTE Directive ( 1999/5/EC, 2006/95/EC, 2004/108/EC ).

The product is in conformity with the followings standards and/or other normative documents:

HEALT & SAFETY EN 60950-1:2006

+A11:2009

+A1:2010

+A12:2011

EMC EN 55022:2010

EN 55024:2010

EN 61000-3-2:2006

EN 61000-3-3 :2008

MILANO, 07 April 2014 TEMA TELECOMUNICAZIONI SRL

D. Pontillo

DECLARATION OF CONFORMITY (DoC)

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 3 of 65

I.

IMPORTANT INFORMATIONS REGARDING THE RECOVERY AND RECYCLING OF THIS

ELECTRONIC DEVICE

The crossed-out wheeled bin symbol below indicates that this electronic equipment is intended to be disposed in a

separate collection and not in an unsorted municipal waste, in order to provide for the treatment of WEEE (Waste

Electrical and Electronic Equipment) using best available recovery and recycling techniques.

Specific treatment for WEEE is indispensable in order to avoid the dispersion of pollutants and other hazardous

substances into the waste stream, while recycling leads to reduction of disposal of waste and the negative impacts

on environment and human health. That is, priority is given to reuse of WEEE in its components, subassemblies

and consumables.

As the final holder, the user has an important role in contributing to reuse, recycling and other forms of recovery of

WEEE and is responsible to return this waste in the collection facilities set up by EC Member Stases and to fulfill

other duties in compliance with Directive 2002/96/EC and local laws.

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 4 of 65

1. INTRODUCTION .............................................................................................................................. 6

2. MAIN

FEATURES ............................................................................................................................ 7

3. PARTS

COMPRISING

THE

SYSTEM

(PACKING

LIST) .............................................................. 8

3.1.

C

ROSS

-

REFERENCE TABLE OF FEATURES

/

SERVICES OF THE VARIOUS MODELS

....................................9

4. TECHNICAL

SPECIFICATIONS .................................................................................................. 10

5. OPERATION ................................................................................................................................... 12

5.1.

N

UMERIC KEYPAD EXPANSIONS

..................................................................................................... 12

5.2.

D

EVICE DIAGRAM

......................................................................................................................... 13

6. OPERATING

MODES .................................................................................................................... 14

6.1.

DAY

/

NIGHT

/

INTERVAL

MODES

............................................................................................... 14

6.2.

A

DDITIONAL FEATURES OF THE KEYPAD EXPANSION

......................................................................... 14

6.3.

RELAYS

CONTROL WITH ACCESS CODES

....................................................................................... 15

6.4.

C

ALLS GENERATED FROM

AA-560 ................................................................................................. 15

6.5.

C

ALLS TO

AA-560 ....................................................................................................................... 16

6.6.

A

CQUISITION OF EXTERNAL CONTACTS FOR SPECIAL APPLICATIONS

................................................... 16

6.7.

M

ULTICAST AUDIO STREAMING

...................................................................................................... 17

7. COMMANDS

AND

CODES

FOR

THE

INTERNAL

OPERATOR ............................................... 18

7.1.

S

IGNALING

L

ED AND

AA-560

FRONT PANEL DESCRIPTION

................................................................ 19

8. INSTALLATION ............................................................................................................................. 20

8.1.

I

NSTALLATION OF SYSTEMS

........................................................................................................... 20

8.2.

I

NSERTING OR REPLACING THE NAMES ASSOCIATED WITH THE BUTTONS AND LEGEND LABELS

.............. 23

8.3.

CONNECTIONS ........................................................................................................................ 24

8.3.1.

C

ONNECTION OF THE BASE SYSTEM

AA-560 ................................................................................... 24

8.3.2.

C

ONNECTING THE SYSTEM EXPANSION

AA-539K ............................................................................ 25

8.3.3.

C

ONNECTING THE SYSTEM EXPANSION

AA-539R ............................................................................ 26

8.4.

D

ESCRIPTION OF THE TERMINAL BLOCKS OF RELAYS

........................................................................ 27

8.5.

D

ESCRIPTION AND EXAMPLES OF OPERATION MODES WITH THE INTERNAL RELAYS

,

CONNECTIONS

........ 28

8.5.1.

CASE

1

–

DRIVE OF TWO ELECTRIC LOCKS WITH SYSTEM POWERED

.................................................. 28

8.5.2.

CASE

2

–

DRIVE OF TWO ELECTRIC LOCKS

,

SYSTEM

P

O

E

POWERED

,

ONE POWER SUPPLY

.................. 29

8.5.3.

CASE

3

–

DRIVE OF TWO ELECTRIC LOCKS WITH SYSTEM POWERED WITH

3

DIFFERENT POWER SUPPLIES

30

8.5.4.

CASE

4

–

DRIVE OF TWO ELECTRIC LOCKS

,

SYSTEM

P

O

E

POWERED

,

TWO SEPARATE POWER SUPPLIES

31

8.5.5.

CASE

5

–

DRIVE OF AN ELECTRIC LOCK AND AN OPENING BUZZER

..................................................... 32

8.5.6.

I

NPUT CONNECTIONS

.................................................................................................................... 33

8.5.7.

C

ONNECTION BETWEEN BASE UNIT AND EXPANSIONS

....................................................................... 34

8.5.8.

C

ONNECTING

AA-539R

MODULES IN CASCADE STARTING FROM A

AA-560

BASE MODULE

.................... 35

8.5.9.

C

ONNECTING

AA-539R

MODULES IN CASCADE STARTING FROM A

AA-539R

POWERED MODULE

.......... 35

9. PROGRAMMING ........................................................................................................................... 36

9.1.

P

REPARING FOR PROGRAMMING SYSTEM PARAMETERS

.................................................................... 36

9.2.

A

CCESS TO PROGRAMMING AND RESET ADDRESS AND PASSWORD

.................................................... 38

9.3.

N

ETWORK PARAMETERS

............................................................................................................... 39

9.4.

SIP

PARAMETERS

........................................................................................................................ 40

9.5.

G

ENERAL PARAMETERS

................................................................................................................ 41

9.6.

S

ET OF THE OPERATING MODE

....................................................................................................... 43

9.7.

R

ELAY AND INPUT SETTINGS

.......................................................................................................... 44

9.8.

C

AMERA

..................................................................................................................................... 46

9.9.

C

ALL BUTTONS

............................................................................................................................ 47

9.10.

M

ESSAGES MANAGEMENT

............................................................................................................. 49

9.11.

A

UTOMATIC

A

NNOUNCEMENTS

...................................................................................................... 51

9.12.

RFID

MANAGEMENT

..................................................................................................................... 53

Pag.

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 5 of 65

9.13.

C

ALLS REPORT

............................................................................................................................ 53

10. MAINTENANCE ............................................................................................................................. 54

10.1.

S

YSTEM

...................................................................................................................................... 54

10.2.

L

OGIN CREDENTIALS

.................................................................................................................... 55

10.3.

D

IAGNOSTIC LOG

......................................................................................................................... 55

11. PRESENTATION

AND

USE

OF

THE

PROGRAM

"AA

V

IDEO

C

ONSOLE

" ................................ 56

11.1.

P

RESENTATION

............................................................................................................................ 56

11.2.

S

OFTWARE CONFIGURATION FOR

SIP

S

ERVER MODE

....................................................................... 57

11.3.

S

OFTWARE CONFIGURATION FOR

P

EER

-T

O

-P

EER MODE

.................................................................. 58

12. INFORMATIONS

FOR

THE

WALL

INSTALLATION

OF

THE

SYSTEMS ................................ 59

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 6 of 65

1. INTRODUCTION

The AA-560 is a Doorphone that can be connected to any VoIP SIP PBX, as a SIP extension, with the possibility of

power either through dedicated external power adapter, or through PoE on the LAN. Alternatively it is possible to

be used in a Peer-to-Peer connection and allows the opening of one or two electric locks (two integrated relays).

The series AA-560 differs from the AA-550 series for its stainless steel container and is ideal for applications in

civil, industrial and heavy-duty environments.

AA-560 is installed for example on a gate for external control and when a visitor presses the button to show up,

make a VoIP phone call to the number of the operator, allowing audio communication.

In addition, thanks to the integrated color camera with Led lights (version AA-560C), it is possible to see the visitor

directly to the operator's internal IP video phone or on the screen of his PC with a standard internet browser,

ensuring the maximum security of the framed area. Having the possibility to monitor the area with the integrated

camera, AA-560 can be called directly from an extension phone to communicate with any visitor and/or to control

the opening of the controlled gates, without any visitor request for access. Once it is established that the visitor

must enter into the company, the operator may open directly from his phone, with a DTMF tones code, the electric

gate or pedestrian gate.

AA-560 can be programmed with a web interface reachable from any PC connected to the corporate LAN, using a

common web browser by typing the IP address of the device.

AA-560 AA-539K AA-539R

The units are equipped with one or two relays to control the door opener. The Doorphone can be called directly

from an extension to activate the opening of the controlled gate even without the request for access from an

outside visitor or to be programmed. The base system is available with 1 button. There is an expansion module AA-

539K with full numerical keyboard and an index window zone, to expand the services offered by the system and

give way to the visitor to directly dial the numbers.

Among the expansions is also available the AA-539R module, which is useful in conjunction with the keypad, with

two wide backlit surface to be used to present to the visitor a complete legend of numbers to dial. AA-539R can

also be used to provide more general informations such as the civic number etc. These modules can be added at

will, depending on the amount of information to be presented to the visitor.

Completing the series of systems: wall frames, rain shields, external wall boxes and a power supply.

AA-39 AA-549-C1 AA-549-T1 AA-549-S1 . . .

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 7 of 65

2. MAIN FEATURES

Generals

•

Make a VoIP phone call after the press of a button on the device

•

Programming via Web interface with password protection

•

Operation modes Day / Night / Interval (with manual or automatic mode) for different numbers of call

destination

•

Two door opener relays for possibility of activation of a second electric lock, for example to make the

distinction between pedestrian gate and driveway gate

•

3 optocoupled inputs for signals/events external acquisition

•

Up to 6 programmable codes (3 for each relay associated with electric lock) to drive the relay directly from

the door without the intervention of the operator

•

Setting the operation mode Day / Night / Interval via telephone or in automatic (time slots), retention of the

settings also after a power failure

•

Backlight of the key label holder and integrated internal anti-humidity heating system

•

Great versatility and ease of use and programming

•

Hands-free talking with high audio quality

•

Possibility to upgrade the software via LAN

•

Possibility to acquire up to 6 external contacts to the system and warning service with dedicated messages

•

Possibility of receiving and sending MULTICAST RTP audio streaming, for paging audio announcements, up

to 16 priority levels (in reception) and with different volumes for each channel

•

Possibility to receive and send RTP MULTICAST audio streaming, for paging announce, up to 5 receive

priority leves

•

Possibility to activate a second SIP account, used for “Night ringer” group

•

Possibility to protect the audio connection for incoming calls with a code (monitor)

•

“Push-to-talk” function, using any input

•

“Opendoor” function”, using any input

•

Audio streaming with high quality codecs

•

Possibility of diffusing pre-recorded announcements at pre-established times (up to 5 for each day of the

week)

•

Possibility of diffusing a pre-recorded daily announcement, at a set time or manually controlled, with

programmable interval and repetitions

•

Possibility to play a prerecorded announcement message, with a telephone code or using any input

VoIP IP LAN section

•

Integration with the local LAN, 100 BaseT Ethernet port with RJ45 connector

•

SIP-based VoIP connection in either SIP Proxy Server or Peer-to-Peer mode, PoE (Power over Ethernet)

possibility

•

Up to 2 programmable numbers are available by each button, with possibility of supervisor and call cycles;

ability to associate a SIP extension number or an IP address, according to the connection mode SIP Proxy

Server or Peer-to-Peer

Integrated color camera (only version AA-560C)

•

Integrated color camera

•

Video Streaming over IP phone with video support, or on a PC using a web browser, or using the supplied

software "AA Video Console”

•

Image storing: snap photos when the call button is pressed by the visitor, with the possibility of sending the

same email in real time

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 8 of 65

3. PARTS COMPRISING THE SYSTEM (PACKING LIST)

AA-560 system consists of the parts included in the following list:

• An AA-560 device (external unit with 1 buttons)

• A special key for the front panel screws

• A set of die cut labels with extractor for label holders

• A CD-ROM with documentation and technical manual

AA-560C system consists of the parts included in the following list:

• An AA-560C device (external unit with 1 button + camera)

• A special key for the front panel screws

• A set of die cut labels with extractor for label holders

• A CD-ROM with documentation and technical manual

AA-539K expansion consists of the parts included in the following list:

• An AA-539K module (full numeric keypad)

• Cable for connection to the base unit AA-539

• A special key for the front panel screws

AA-539R expansion consists of the parts included in the following list:

• An AA-539R module (Legend)

• A special key for the front panel screws

• One die cut label for the index legend (already inserted in the system)

It is possible to equip the series of systems also with the following accessories:

Frames for wall covering

for one, two or three devices respectively

AA-549-C1, AA-549-C2, AA-549-C3

Frames for wall covering and flush box

for one, two or three devices respectively

AA-549-T1, AA-549-T2, AA-549-T3

Complete box for external wall mounting with

rain shield for one, two or three devices respectively

AA-549-S1, AA-549-S2, AA-549-S3

Power supply adapter AA-39AL

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 9 of 65

3.1. Cross-reference table of features / services of the various models

At any base model AA-560 and AA-560C, it is possible to add one expansion module AA-539K while it is possible

to add more AA-539R modules.

The keyboard module is AA-539K with metal backlighted keyboard.

The expansions AA-539K is connected and powered directly from the base unit via a supplied cable, expanding the

functions of the base system:

Expansion

AA-539K

Expansion

AA-539R

Numbers of buttons

-- --

Telephone Keypad

Yes --

Door opening codes

Yes --

Button matching to the

phone number

Yes (keys from 1 to 9) --

Direct number dialing

Yes --

Speed dial

Yes --

Possibility of filter/prefix

digits

Yes --

Backlighting

Yes legend and keyboard Yes

Label holder

-- Yes, front area

Additional front area

for informations with

backlight

Yes Yes

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 10 of 65

4. TECHNICAL SPECIFICATIONS

Generals

Buttons

One button with backlighted label holder

Internal heating

Anti

-

humiditiy internal heating circuit

Audio section

Internal speaker with RMS power 1.3W

Possibility of adding an external speaker, RMS power of 1.3W

and minimum impedance 8Ω.

Insertio

n type terminals for relays

and other

Possibility to use cables up to 1.5mm

2

or AWG16

Number of built

-

in relays

2

Max relay contacts load

Fino a 2A

-

30V

Power Supply

12V

DC

/ V

AC

, 800mA max di assorbimento

Power Supply of additional systems

Powered fr

om the base system using the supplied cable:

AA-539K backlight circuit max. 250 mA

AC

AA-539K anti-condensation circuit max. 310 mA

AC

AA-539R backlight circuit max. 250 mA

AC

AA-539R anti-condensation circuit max. 310 mA

AC

Difference of potential betwe

en 3

power sources that can be

connected to AA-560

(system - relay 1 - relay2)

1500V

Material of the container

INOX steel 316L

Steel button

Mounting type

Flush mounting, wall mounting with accessory AA

-

549

-

S

IP grade of protection

IP66 (with system cor

rectly installed)

Operating Temperature

From

-

20

˚C to +50˚C

Relative humidity

95% not

-

condensing

Systems dimensions and weight

AA

-

539

L 123 x H 218 x D 14 (+44) mm

-

1100 g

AA-539C L 123 x H 218 x D 14 (+44) mm - 1175 g

AA-539K L 123 x H 218 x D 14 (+44) mm - 1100 g

AA-539R L 123 x H 218 x D 14 (+44) mm - 1100 g

(dimensions of the flush part into the wall)

Accessories for mounting and security of the systems

Dimensions and weight

AA

-

549

-

C1

L 138 x H 230 x D 2 mm

-

070 g

AA

-

549

-

C2

L 262 x H 230 x D 2 mm

-

125 g

AA

-

549

-

C3

L 386 x H 230 x D 2 mm

-

175 g

AA

-

549

-

T1

L 141 x H 231 x D 43 mm

-

240 g

AA

-

549

-

T2

L 265 x H 231 x D 43 mm

-

330 g

AA

-

549

-

T3

L 389 x H 231 x D 43 mm

-

470 g

AA

-

549

-

S1

L 141 x H 231 x D 90 mm

-

0740 g

AA

-

549

-

S2

L 265 x H 231 x D 90

mm

-

1250 g

AA

-

549

-

S3

L 389 x H 231 x D 90 mm

-

1740 g

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 11 of 65

VoIP

PoE power supply

According to IEEE 802.3af

(only for system powering, not for opening electric lock)

LAN

Ethernet LAN 100 BaseT port

Supported VoIP Protocols

SIP v2

Supported con

necting modes

SIP Server or Peer

-

to

-

Peer

Protocols

IP, TCP, UDP, http, TELNET, SIP, RTP

Bandwidth

300

–

3400 Hz

Audio codec

G711µ, G711a, G722,

16

-

24

-

32

kHz

Echo soppressor

Yes

MULTICAST

RTP streaming audio

Yes

Inputs contacts

Insertion t

ype terminals for input

Possibility of use of cables up to 1.5 mm

2

or AWG16

Number of inputs

3 distinct with common terminal connector

Number of optoisolated inputs

3 distinct with common terminal connector, 1500V

Type of drive

For each input, acquisiti

on of a voltage

-

free contact for

connection between the individual input and the common point of

the dedicated connector (TB5 pin 3,4,5,6 and TB6)

Time for change state detection

Closing or opening of the stable external contact for at least 100

milliseconds, any less time trigger will be ignored

Voltage for detection state contacts

12VDC max, the system has its internal voltage reference to

detect contact closure

Current for detection state contacts

Max 10 mA, with the closed contact to the common poin

t

Note:

it is not possible to apply any voltage at the terminal points dedicated to the acquisition of the inputs state

(TB5 pin 3,4,5,6 and TB6), because it will damage the system

Note: the individual inputs (including the common point) are not galvanically isolated from each other

Integrated Camera (only AA-560C version)

Type

Color camera

Video resolution

640 x 480

352 x 288

320 x 240

176 x 144

View angle

70°

Video output

IP Video streaming, H.263, H.263+

, H264

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 12 of 65

5. OPERATION

When the call button in idle mode is pressed, AA-560 automatically generates a telephone call through the VoIP

PBX. The visitor begins to listen to the speaker of AA-560 the outcome of his request for access, or listen to the

ringing tone and the subsequent reply by the operator that was called.

Optionally, before forwarding the call, it is possible to set a message playing (matched to each key and each

mode), such as "The company is closed, wait for the reply from the operator...".

The operator who asnwers to the visitor can immediately decide to activate the electric lock directly typing the

correct sequence of programmed DTMF digits codes (opening the door), and hang up when finished. When the

user hangs up, AA-560 will return to the idle state recognizing the closing and will be ready for a new access

request.

It is also possible for the operator or other extensions to call the phone number where AA-560 is connected to

reach the Doorphone, to speak with people close to the entrance and to activate the electric lock without waiting for

a visitor call. It is also possible to protect this feature with a connection/listening code.

It is possible to adjust the audio level of AA-560 in order to better adapt to the acoustic characteristics of the area

where it is installed.

With the AA-560C version, which has an integrated color camera, it is possible to see the framed area. The video

of the camera is carried on an IP Stream directly on the corporate LAN using the same LAN cable for connecting

AA-560C. It is possible to see the framed area on an IP phone with video capability or directly to a PC via a

standard browser.

5.1. Numeric keypad expansions

Adding the AA-539K expansion it is possible to have the telephone keypad that allows some additional services .

There is for example the possibility for the visitor to directly call a phone number, or to call the numbers

(appropriately pre-programmed in the parameters) of the Speed Dial operating.

See for example the case of a possible visitor who goes to the entrance of a building site and among the dozens of

companies on the job site must conctat one in particular: just provide a legend in the proximityy of the device that

has the instructions and the various numbers to call to get in touch with the person of each company.

The same operation mode may be applicable in public facilities, large buildings and other environments. The calls

(if allowed by the appropriate class of service of the extension number assigned to AA-560 on the PBX) can also

be made to mobile phones or trunks and not only just to the extensions of PBX to which it is connected.

It is also possible to dial only the final part of the number using the operation mode with a root number. In this case

the system prepends to the dialed number on the keypad a pre-programmed prefix. For example, if the root

number is "3" and the user types on the keyboard "14", the system will associate the prefix and dial the number

"314". This service is also found useful to mask the true extension number of the person to contact.

In addition, this field or service may be used to avoid to make calls directly from the system, when equipped with a

AA-539K keypad, engaging the external lines of the connected PBX. In fact, if a visitor will try to make dial

02123456, the system will call 302-123456 preventing the external call.

The direct dialing mode is NOT an alternative to the speed dialing mode and can both work.

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 13 of 65

5.2. Device diagram

The AA-560 Doorphone is connected to the PBX via the LAN RJ-45 port. The contacts of relays will be used to

drive an electric door opener and/or a light at the entrance, a gate for pedestrian and/or the driveway gate.

The figure below shows an example of Doorphone connection:

Description of the new features made available by installing AA-560 in the company:

•

The visitor that press one of the Doorphone buttons will be put in contact with the operator who may decide

to open the electric lock from his telephone and give way to access the company. In the same way he may

decide to open the driveway gate to give access to a vehicle.

•

The operator who has been able to monitor the video in the area, can directly operate the two possible

access gates, without waiting for the visitor to press the buttons on the Doorphone.

•

During the Night mode, when the operator is no longer present in the company, the call generated by the

Doorphone can be forwarded to a telephone number of a guardian that could open the gates and let the

visitor to access by acting the relays even remotely (eg. being reached with a call to his mobile phone).

•

The two integrated relays could be used, in another case, one for the gate and the second to activate a

lighting system of the entrance area, to be activated only when there is a transit of persons or vehicles.

Extensions

IP

PBX

PO

PSTN

Line

Trunks

General

call

ringer

2

INTEGRATED

RELAYS

INTERNET

LAN

Switch

PoE

Doorphone

VoIP

AA-560

PC

Extensions

SoftPhone

Audio/video

IP

Phone

Gateway

Router

IP Phone

TEMA TELECOMUNICAZIONI SRL

Doorphone AA-560

MAS-AA560-REV04EN Page 14 of 65

6. OPERATING MODES

The system has the label holder combined with the button. When a visitor presses the button, the system make a

call on a PBX extension associated with the pressed button.

The numbers that are called may differ depending on the operating mode in which the system is programmed,

Day - Night mode / Interval mode, (see par. 9.6).

In the case of keyboard expansion, are valid the same informations as stated for the buttons on the base system

while the keyboard allows to dial the desired number, or to handle additional functions described later.

If is used the keyboard in Speed Dial mode, described below, the descriptions of the operating modes listed below

are valid only for the numbers associated with the Speed Dial service.

Finally, there are 3 optocoupled inputs whose operation is described below.

6.1. DAY / NIGHT / INTERVAL modes

In each of the three possible operating modes, the system makes a call to a number after pressing a button (or call

to two numbers if also the second number is programmed) for a configurable number of times. It is also possible to

specify an additional final number, called the "supervisor", to contact at the end of the previous programmed

attempts. The call is considered successful when the operator answers.

The visitor hears the signalings of the current call preceded by a greeting voice message, when enabled.

If the visitor presses a button again while the call is in progress, the system stops the call and returns to standby.

For the systems with the keyboard expansion you must press the star key (*) to stop the call.

The system can be manually placed in a Day, Night or Interval (the operator will send a special command to the

system), or it can automatically switch to each mode according to a time schedule.

The active mode is stored also when the system is powered off and then reactivated when it will be powered on.

6.2. Additional features of the keypad expansion

If the expansion module AA-539K is installed, the visitor can make a call simply by dialing the desired number if

known by him or made into an index table placed near the Doorphone (eg the AA-539R expansion), typing it

directly on the keyboard.

The introduced numbering is considered finished after about two seconds of entering the last digit by the visitor. It

is possible to speed up the dialing without waiting for the system timeout by pressing the pound key (#) at the end

of the number, in which case the call is made immediately.

The visitor, realizing that has made mistakes in typing can be immediately cancel the entered digits by pressing the

star key (*), the same key has the function to break down if the call already in progress.

In addition to direct dialing mode, the keypad allows for Speed Dial function, in which it is possible to associate a

number to call to each digit of the keyboard (10 phone numbers associated with the digits from 0 to 9, see par. 9.9),

with the possibility to differentiate between Day, Night and Interval.

According to the system mode, the visitor can then contact one of the 30 numbers entered. The Speed Dial mode

is NOT exclusive but coexist with the possibility of direct dialing with the only exception that it is not possible to

directly dial single digit numbers. Having to select the visitor directly to a single-digit numbers it is not possible to

use the Speed Dial service.

The Speed Dial feature (single digit of the keyboard) behaves as pressing a button on the base system and

behaves in effect as pressing a button on the base system with the only difference that it is possible to set only one

number for each selection. In practice, for the user, the keyboard also adds 10 more call buttons.

By directly dialing the number to call on the keyboard, may be possible for the visitor to dial a number that you do

not want to be dialed, or at least reached (eg outside the company). To avoid this possibility it is possible to use a

prefix before the number to be dialed. If the numbers of operators are in the numbering plan of the PBX (internal

extensions), it is sufficient to program the parameter with the first digit of the numbering plan and expose the

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legend for visitors with numbers to reach without the first digit. For example, to call the operator at the extension

number 311 it must be programmed the prefix with a value of 3 and indicate to the caller to dial the number 11.

In the case there is the need that the the visitor must dial external numbers, this parameter may be useful if filled

with the value of a code that instructs the PBX to use a specific trunk group for outgoing governed by the desired

class of service, with restrictions on certain numbers for calls when the PBX allows it (long distance calls, foreign

calls, fee-based services, mobile network, etc.).

In other cases, remember to activate some kind of control on the possible numbers that a general visitor can dial to

prevent unauthorized calls.

AA-560 is equipped with a special table of up to 60 characters that allows to create a filter on the selections made

by the user, in order to allow or reject it, even without the control of the PBX. This table and this service are very

useful for systems equipped with the full keyboard expansion module.

6.3. RELAYS control with access codes

The opening function of the door opener connected to the two relays can be made available to a visitor who is

familiar with the various preset access codes.

Since the system have only one button is advides to use this function only with AA-539K expansion because with

only one button available is possible to obtain a unique code simply composed by a sequence of digit 1 (max 5

digit). If you want to still use the function without the AA-539K expansion, it is possible to assign only one code. In

fact in this case the only values that the code can have are 11, 111, 1111, 11111. It is possible to set up to three

access codes for each relay, one for the Day mode, one for Night mode and one for the Interval mode (see par.

9.7). Upon the detection of the correctly inserted code, the corresponding relay will be activated for the time set in

the parameter.

If instead the system uses the AA- 539K expansion, the opening codes must be typed directly on the keyboard

preceded by the star key (*) to distinguish them from a normal telephone call. The visitor will get access without

operator intervention (for example, useful to service personnel or external assistance, which for work reasons

comes out and log back frequently in the company).

Relays can be also actuated with any of input signals (for example it is possible to connect an internally installed

push button for exit), see in the “Alarms – Inputs setting” programming mask the “Call” field.

6.4. Calls generated from AA-560

These are the calls that the system generates on the line, triggered by the pressure of the button by a visitor by the

previously described ways.

Who answers the call can speak to the caller for a fixed time set in the general parameters (see. par. 9.5). If the

conversation goes on, warning tones will be played in the phone so that the operator can enter the code “#5” to

extend the call duration.

Also during the conversation, the operator can enter a code to open the door (see. par. 9.5). Once the door was

opened, the conversation may be closed or not, according to the programming of the relay. If it is configured so that

the call is not closed, it will remain active until the timeout expires or, if the operator hangs up, the system will return

immediately in standby mode.

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6.5. Calls to AA-560

Call the system AA-560 from the PBX phones is useful to activate the conversation or issue commands for

example when a visitor is detected near the Doorphone, through a video surveillance system of the gate, or if some

vehicle arrived at the entrance driveway or as announcer to serve certain areas of warehouses without using a

more complex system of public address audio diffusion.

Calling the extension number connected to the AA-560 system, it will answer after a preset time. In conversation

the caller has the same commands described above for incoming calls to trigger the door opening and other

controls such as the change of the operating mode, and more.

It is possible to set the reply of the system by pressing a button of the Doorphone. This service, governed by

general parameters (see. par. 9.5), allows to avoid an undesired conversation in the absence of an interlocutor.

It is also possible to connect the audio of incoming calls only after the user enter an access code, for example if the

device is installed in protected environments.

6.6. Acquisition of external contacts for special applications

AA-560 has the ability to monitor and acquire the status of external 6 contacts to make reports (3 optoisolated),

indipendent from the normal operation as Doorphone. In the following descriptions of the services associated with

the acquisition of these external contacts, will be used the generic "alarms" word.

For each available input, it is possbile to associate a phone number or an IP address that will be called when the

input is triggered. AA-560 has a maximum of three separate inputs of the acquisition, and then up to three different

numbers. The programming of the inputs is described in par. 9.7. It is possible, for each input, to set the condition

of activation of the same

Normally, the closing of an external contact connected to the corresponding input will start the sequence of

signaling but it is also possible to reverse this logic, so the signaling can be done following the opening of the

contact connected to the input.

AA-560 continuously monitors the status of three contacts and the alarm condition is stored in a non-volatile

memory. As soon as possible it begins to call the person who will have to manage the alarm situation and plays the

message associated with the relative input (see par. 9.10). It is also possible to play a prerecorded message,

reproduced before making the call.

For each input, it is possible to define a code acquisition / acknowledgment of the alarm that the called must type to

inform AA-560 that the alarm has been notified.

If the called number is busy or does not answer, or in any other case in which AA-560 still does not receive the

code acquisition / acknowledgment, at the end of each call attempt AA-560 back to standby and prepares itself for

a new alarm notification.

The number of times that the alarms are notified and the time between one notification attempt and the next one

are programmable for each contact, and the time for which the warning message is played is common to all and is

the time "duration attempt" set in the general parameters (par. 9.5).

At the end of the notification attempts or if during notification AA-560 receives the correct code acquisition /

acknowledgment for the alarm in progress, the signaling of the alarm condition will stop and further notification calls

(for each input) will not be issued.

In order to re-trigger a new notification, it is necessary that the previous alarm condition back to standby. A new

alarm condition of the contact will start the cycle of alert notification again.

In practice: if a contact connected to one of its inputs is closed and it is detected its activation, AA-560 begins to

make calls warning. If the person called by the system reply correctly and insert the silence code, then the

waarning calls will be terminated.

If the contact that had triggered the alert has however remained closed (this obviously depends from the device

that controls the external contact), will NOT be triggered another round of warning! To obtain alerts for this contact

it is necessary for it to come back in standby before reopening and then with a new possible subsequent closure

will be re-detected by the AA-560 system with restoration of telephone notification.

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6.7. Multicast audio streaming

In a LAN network, the term Multicast indicates the possibility of distributing information to a group of terminals. For

Multicast, class D addresses are used and range is from 224.xxx to 239.xxx

In our case, AA-560 is able to receive Multicast audio and play it on its speaker (see par. 9.10). Audio can be

generated by a PC software application (eg VLC), an IP phone or another AA-560 Doorphone. Infact it is possible

to program each AA-560 button to immediately dispatch the audio captured by the microphone (see par. 9.9).

The received audio stream is played without requiring the intervention of any operator, this feature is useful for

playing back announcement voice messages (also called PA "paging").

Obviously the streaming is one-way, meaning that the audio stream is sent from the source (such as a phone) to

the destination (the Doorphone) but not vice-versa.

The audio stream can be sent to multiple terminals simultaneously (terminals that have the same Multicast

address) or to separate terminals (each with its own address).

It is possible to program up to 16 audio receive addresses, each with its own priority and its playback volume, so

that the same terminal, if it is already playing audio (eg music) can be interrupted by a higher priority stream (for

example an announcement) and with a different volume (typically an announcement must be played at a higher

volume than background music).

The audio supported by this mode is in the G.711 format (aLaw or μLaw), G722 or linear high quality 16 bit

(proprietary format, diffused through the AD615 device or another AA-540).

Example 1

In the installation there are 2 Doorphones, connected to the same network switch. From a telephone, I make a

voice announcement to the address 239.255.12.42:

Both Doorphones will reproduce the audio message announcement. It is possible to connecte more than the 2

devices as indicated in the example, since the only limit is the bandwidth of the network.

Example 2

In the installation there are 3 Doorphones. It is possible to use each system to play an announcement,

programming one of the four buttons to perform this function (for example the button 4):

Holding down the button 4 on Doorphone number 3, the audio captured by its microphone is sent simultaneously to

the Doorphones 1 and 2. Please note that it is possible to program each system so that it can send the audio

streaming to all the others and it is also possible to use all four keys only for the Multicast service.

AA

-

540 n. 1

Multicast address

239.255.12.42

AA

-

540 n. 2

Multicast address

239.255.12.42

AA

-

560

n. 3 with button 4

programmed for sending

audio Multicast to

address 239.255.12.42

LAN Switch

Multicast

predisposed

telephone

AA

-

540 n. 1

Multicast address

239.255.12.42

AA

-

540 n. 2

Multicast address

239.255.12.42

LAN Switch

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7. COMMANDS AND CODES FOR THE INTERNAL OPERATOR

These are the main commands normally available when you are called by AA-560, the only ones that the operator

might need to know.

Upon receiving a call from AA-560, the communication will be activated and will be possible to send the commands

described here (default commands):

DTMF

Command

Function Description

#1 Activate the door opener

contact of the relay 1

Used to activate the electric lock connected to the first

relay during communication, it is a 2 digits code,

default #1.

#2 Activate the door opener

contact of the relay 2

Used to activate the electric lock connected to the

second relay during communication, it is a 2 digits

code, default #2.

#5 Extension of talking time

It is possible to reload the original time to continue the

call. AA-560 will play some alert tones 30 seconds

before closing the call.

*1 Set the Day mode

Set AA-560 in Day mode.

*2 Set the Night mode

Set AA-560 in Night mode.

*3 Set the Interval mode

Set AA-560 in Interval mode.

*0 Set the Automatic mode

AA-560 selects the operating mode in accordance with

a table of preset time slots.

Normally it is always possible to call AA-560 from any PBX extension to talk with a visitor who stands in the device

proximity, to send other DTMF commands, by simply dialing the internal extension number to which AA-560 is

connected.

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7.1. Signaling Led and AA-560 front panel description

Positioned above the speaker, AA-560 has a frontal signaling Led with two different modes of operation.

Whn the system is in stand-by, the Led is off. When the system is busy, the Led lights steadily and remains lit for

the duration of the conversation

Below are showed the parts on the system and their function.

Signaling Led

Label Holder

Speaker

Lighting Led **

Camera **

Call Button

Special closing screw

( note: ** = only in the models with camera )

Microphone

Special closing screw

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8. INSTALLATION

8.1. Installation of systems

The units are presented with the exterior part elegant and compact, the only part that will be visible and with the

wall metal box to be recessed into the wall. It is possible to power AA-560 via the Ethernet connection if PoE

(Power Over Ethernet) is available. In this case it is possible to avoid the use of an external power supply but you

have to keep in mind that the power delivered from the PoE may not be sufficient for the proper functioning of the

internal relays and the simultaneous supply of external electric locks. To overcome this, just use a external power

source that will provide the current necessary for the proper operation of the electric connected to the relay

contacts. The front part with the electronics of the system is separable from the bottom metal wall box. This allows

a greater convenience during the preparation stages of the cables and the wall finish that will host the Doorphone.

The front panel with the circuit board (to preserve during the installation stages) could be separated from the metal

bottom and it can then be left out in an appropriate place and put into operation at the end of the preparation of the

wall and cables.

The following describes how to provide for the installation of the parts, while later in the manual will be described

how to connect the cables and more in the appendix there are the drawings, and the measures for the various

hardware elements.

The four screws that secure the frame to the chassis are the first

accessible. Removing the four special screws on the front using the

special wrench provided in the kit, the frame will be free to rotate being

pivoted on the left side of the metal flushed container.

It is possible to pull out the metal frame hat holds the front and the

electronic card from the flush box in order to work only with the metal

box for placement operations and its flush mounting to walls. The metal

frame with the card is the only part of the system that will remain visible

flushed on the wall.

To help in "finishing" the wall, with particular reference to the edges

between the back box and the wall itself , there is the possibility to insert

between frame and box (then flush with the wall) a special accessory

called AA-549-C. This one improves the aesthetics of the system in the

case the wall is made of a material that can not be cut or not match to

the flush plastic box.

Moreover, this flat frame, applied between the wall and the aluminum

frame of the system once screwed, provides to help to seal the front/wall

junction. Keep in mind to prepare the wall with the arrival of the cables

coming out from their tubes run at the holes easily obtainable on the

plastic box (use the precut holes from where you want to route the

cables).

Do not use corrugated tubes or other with too small diameter to prevent to obstruct the passage of the

interconnecting of the system expansions (AA-539K). Consider it at least in the installation of the tubes between

the main system and the additional expansion modules. Once the metal base is placed and finished the masonry

and recessing work, it is possible to proceed to connect the signal cables to the system. The wires contained into

the walled metal box will connect then to the screw terminals on the card attached to the front of the system. For

details on connections, model by model, please refer to the following pages.

For the closing of the system after the cable connection, support the front aluminum frame aligning the two

transparent plastic plugs on their insertion holes on the left side of the flush metal box, gently push it until it stops,

turn then around the front to close the box and secure with the two special screws planned for this purpose. Ensure

that the panel rests firmly on the wall or on its AA-549-C aluminum frame (if present) and check that the cables are

properly seated and not get caught between the front panel and the rear box. At the end cover the screws with the

special plastic inserts supplied with making just slip into their seats.

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