ZyXEL PLA4101 Manuale del proprietario

Quick Start Guide

www.zyxel.com

PLA Series

Powerline Ethernet Adapters

PLA4101, PLA4111, PLA4201, PLA4201 v2, PLA5205, PLA5215,

PLA5206, PLA5405, PLA5256, PLA5456, PLA5206 v2

Utility Version 7.0.2

Edition 6, 05/2016

Default Network Name: HomePlugAV

User’s Guide

PLA Series User’s Guide

2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Note: This guide is a reference for a series of products. Therefore some features or

options in this guide may not be available in your product.

Screenshots and graphics in this book may differ slightly from your product due to differences in

your product firmware or your computer operating system. Every effort has been made to ensure

that the information in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It contains

information on making your hardware connections.

•More Information

Go to support.zyxel.com to find other information on the PLA

.

Table of Contents

PLA Series User’s Guide

3

Table of Contents

Table of Contents .................................................................................................................................3

Part I: User’s Guide...........................................................................................5

Chapter 1

Introducing the PLA .............................................................................................................................6

1.1 Overview .............................................................................................................................................6

1.2 LEDs ...................................................................................................................................................7

1.3 Standby Mode (Power Saving Mode) ..................................................................................................9

1.4 Ways to Manage the PLA ...................................................................................................................9

1.5 Expand Your Network with the PLA ....................................................................................................9

1.6 Security .............................................................................................................................................10

1.6.1 Passwords ...............................................................................................................................10

1.6.2 Setting Up Security .................................................................................................................. 11

1.7 Multiple Networks .............................................................................................................................. 11

Chapter 2

The RESET/ENCRYPT Button............................................................................................................12

2.1 RESET/ENCRYPT Button Overview .................................................................................................12

2.2 Adding Devices to a Powerline Network ...........................................................................................12

2.3 Removing a Device from a Powerline Network ................................................................................14

2.4 Multiple Separate Powerline Networks .............................................................................................15

2.5 PLAs With One Combination RESET/ENCRYPT Button ..................................................................15

2.6 PLAs with Separate RESET and ENCRYPT Buttons .......................................................................16

2.6.1 ENCRYPT Button Behavior .....................................................................................................16

2.6.2 RESET Button Behavior ..........................................................................................................17

Part II: Technical Reference............................................................................18

Chapter 3

Installing the Utility.............................................................................................................................19

3.1 Windows ............................................................................................................................................19

3.1.1 System Requirements .............................................................................................................19

3.1.2 Installing the Utility ...................................................................................................................19

3.2 Macintosh (Mac) ................................................................................................................................25

3.2.1 Supported OSs ........................................................................................................................25

Table of Contents

PLA Series User’s Guide

4

3.2.2 Installing the Utility ...................................................................................................................25

Chapter 4

The Configuration Utility....................................................................................................................28

4.1 Overview ...........................................................................................................................................28

4.1.1 Powerline Network Security .....................................................................................................28

4.1.2 Device Access Key (DAK) .......................................................................................................29

4.2 Starting the Configuration Utility ........................................................................................................29

4.3 Network Info Screen .........................................................................................................................29

4.3.1 Icon View .................................................................................................................................30

4.3.2 List View ..................................................................................................................................31

4.4 Configuration Screen .......................................................................................................................32

4.5 Advanced Screen ..........................................................................................................................34

4.6 About Screen ....................................................................................................................................36

Chapter 5

Powerline Network Setup Tutorial.....................................................................................................38

5.1 Overview ...........................................................................................................................................38

5.2 Important Terms ................................................................................................................................38

5.3 Accessing Your Powerline Adapter ...................................................................................................39

5.4 Adding a Powerline Adapter ..............................................................................................................39

5.5 Setting Up a New Network with a New Adapter ................................................................................41

5.6 Splitting a Network into Two Networks ..............................................................................................43

5.7 Troubleshooting ................................................................................................................................45

Chapter 6

Troubleshooting..................................................................................................................................46

6.1 Power and Light Problems ................................................................................................................46

6.2 Configuration Utility Problems ...........................................................................................................47

6.3 Powerline Problems ..........................................................................................................................48

6.4 RESET/ENCRYPT Button Problems ................................................................................................48

Appendix A Customer Support ..........................................................................................................50

Appendix B Legal Information............................................................................................................57

Index ....................................................................................................................................................65

5

PART I

User’s Guide

PLA Series User’s Guide

6

CHAPTER 1

Introducing the PLA

1.1 Overview

This chapter introduces the main applications and features of your ZyXEL HomePlug AV compliant

powerline adapter, which is called “PLA” in this guide. The following generic icon is used to

represent all PLA models.

In this User’s Guide the electrical wiring network is referred to as the “powerline network”. The

HomePlug AV standard specifies how network devices communicate using standard electrical

wiring.

This User’s Guide covers the following models:

Table 1 PLA Comparison Table 1

PORT/FEATURE PLA4101 PLA4111 PLA4201 PLA4201 v2 PLA5205 PLA5215

10/100 Base-T

Ethernet port(s)

Gigabit Ethernet

port(s)

11

AC Pass-Through

Reset/Encrypt Button

Reset Button

Encrypt Button

Maximum PHY Rate

over Powerline

200 Mbps 200 Mbps 500 Mbps 600 Mbps 600 Mbps 600 Mbps

Table 2 PLA Comparison Table 2

PORT/FEATURE PLA5206 PLA5405 PLA5256 PLA5456 PLA5206 v2

10/100 Base-T

Ethernet port(s)

Gigabit Ethernet

port(s)

11222

AC Pass-Through

Reset/Encrypt Button

Reset Button

Encrypt Button

Maximum PHY Rate

over Powerline

1000 Mbps 1200 Mbps 1000 Mbps 1800 Mbps 1000 Mbps

Chapter 1 Introducing the PLA

PLA Series User’s Guide

7

Note: In this guide RESET/ENCRYPT refers to the ENCRYPT button in PLAs that have

separate RESET and ENCRYPT buttons.

You can directly plug an electrical device (such as a router or computer) into PLAs with an AC power

pass-through socket to supply power to the device.

There are two types of hardware for each of the PLA4101 and PLA4201 v2 models:

• One has an Ethernet port on the top and a power plug at the bottom of the rear panel.

• One has an Ethernet port on the bottom and a power plug at the top of the rear panel.

The power plug varies depending on your region.

1.2 LEDs

The following sections describes the lights on the PLA.

The following figure is the front panel of the PLA. Use the lights to determine if the PLA is behaving

normally or if there are some problems on your powerline network.

Figure 1 PLA Lights

The following table describes the behavior of the lights on the PLA.

Table 3 LEDs: 200 Mbps Models

LIGHTS ICON COLOR STATUS DESCRIPTION

POWER Green On The PLA is on and receiving power.

It also indicates a successful connection using the RESET/

ENCRYPT button.

Blinking It indicates the PLA is trying to connect with another device

using the ENCRYPT function.

The Power LED blinks when it is in standby mode. Refer to

Section 1.3 on page 9 for details on this feature.

Off The PLA is not receiving power.

Chapter 1 Introducing the PLA

PLA Series User’s Guide

8

HomePlug Green On The PLA detects another powerline adapter. The data transfer

rate is greater than 40 Mbps.

Amber The PLA detects another powerline adapter. The data transfer

rate is between 12~40 Mbps.

Red The PLA detects another powerline adapter. The data transfer

rate is between 0~12 Mbps.

Green/

Amber/

Red

Blinking The PLA is communicating with another powerline adapter.

Data is being transmitted and/or received.

Off The HomePlug port does not detect another powerline

adapter.

ETHERNET Green On The ETHERNET port is on and ready and the PLA detects a

device connected to it.

Blinking The PLA is communicating with a networking device

connected to it.

Off The PLA does not detect any devices connected to its

ETHERNET port.

Table 4 LEDs: 500 / 600 / 1000 / 1200 / 1800 Mbps Models

LIGHTS ICON COLOR STATUS DESCRIPTION

POWER Green On The PLA is on and receiving power.

It also indicates a successful connection using the RESET/

ENCRYPT button.

Blinking It indicates the PLA is trying to connect with another device

using the ENCRYPT function.

The Power LED blinks when it is in standby mode. Refer to

Section 1.3 on page 9 for details on this feature.

Off The PLA is not receiving power.

HomePlug Green On The PLA detects another powerline adapter. The data transfer

rate is greater than 80 Mbps.

Amber The PLA detects another powerline adapter. The data transfer

rate is between 20~80 Mbps.

Red The PLA detects another powerline adapter. The data transfer

rate is between 0~20 Mbps.

Green/

Amber/

Red

Blinking The PLA is communicating with another powerline adapter.

Data is being transmitted and/or received.

Off The HomePlug port does not detect another powerline

adapter.

ETHERNET Green On The ETHERNET port is on and ready and the PLA detects a

device connected to it.

Blinking The PLA is communicating with a networking device

connected to it.

Off The PLA does not detect any devices connected to its

ETHERNET port.

Table 3 LEDs: 200 Mbps Models (continued)

LIGHTS ICON COLOR STATUS DESCRIPTION

Chapter 1 Introducing the PLA

PLA Series User’s Guide

9

1.3 Standby Mode (Power Saving Mode)

Your PLA is a certified green product. It goes into standby mode when there is no Ethernet

connection.

When you plug the PLA into an electric socket, it waits for an Ethernet connection. When no

connection is detected after three minutes, the Power LED blinks indicating that it is going into

standby mode.

The same process occurs when you disconnect the PLA from a previously working Ethernet

connection. Three minutes after disconnecting the Ethernet cable, the PLA’s power LED blinks

signalling that it is going into standby mode.

The Ethernet and HomePlug LEDs are turned off in standby mode.

While in standby mode, you cannot use the RESET/ENCRYPT button. To enable the RESET/

ENCRYPT button again, you have to connect the PLA’s Ethernet cable to a computer/notebook or

modem/router first. The PLA wakes up from standby mode and you can start using the RESET/

ENCRYPT button.

1.4 Ways to Manage the PLA

Use the RESET/ENCRYPT button to add powerline devices to your powerline network if they have

this button. See Chapter 2 on page 12 for instructions on using the ENCRYPT feature.

Use the ZyXEL PLA Series Configuration utility (or utility, for short) to manage the PLA. See

Chapter 3 on page 19 for instructions on installing the utility.

1.5 Expand Your Network with the PLA

The PLA plugs into an ordinary power outlet to easily extend a cable or DSL broadband connection

or existing Ethernet (LAN) network to any other electrical outlet in any room of a house, all without

the need for any new cabling. Devices can securely communicate with each other at high data

transfer rates. The PLA uses 128-bit Advanced Encryption Standard (AES) to ensure safe transfer of

information.

Chapter 1 Introducing the PLA

PLA Series User’s Guide

10

Figure 2 Expand Your Network with the PLA

Connect your PLA to an Internet gateway such as a modem and plug it into an ordinary power

outlet in your home. Plug a second PLA into another power outlet and connect a computer to the

PLA for Internet access. Your network can be further expanded by plugging additional PLAs into

other outlets in your home and connecting other computers or network devices (for example, a

printer) to them.

Refer to your Quick Start Guide for hardware connection information.

1.6 Security

Since your powerline network may extend outside your premises, it is important to set up security

on your PLA.

1.6.1 Passwords

You use two types of passwords in the HomePlug AV powerline network. The following table

describes the differences between the passwords.

PLA

Table 5 Password Summary

PASSWORD DESCRIPTION

Network Name All powerline adapters that follow the HomePlug AV standard are shipped with the

same powerline network name “HomePlugAV”. Change the network name via the

ZyXEL PLA Series Configuration utility or RESET/ENCRYPT button to create a

private network. See Section 4.4 on page 32.

DAK (Data Access Key)

Password

In order to manage the powerline adapters on your powerline network you must

enter the adapters’ DAK password in the ZyXEL PLA Series Configuration utility.

This password is printed on the powerline adapter itself.

You don’t need to add the password for the powerline adapter directly connected to

the computer running the configuration utility (local powerline adapter), you only

have to add the remote powerline adapters’ passwords (those on your circuit, but

not directly connected to your computer).

Chapter 1 Introducing the PLA

PLA Series User’s Guide

11

1.6.2 Setting Up Security

The ENCRYPT feature automatically sets up security on your powerline network. Use this feature if

your powerline devices have the RESET/ENCRYPT button.

Alternatively, use the ZyXEL PLA Series Configuration utility to set up security on the PLA.

Although the PLA is a “plug-and-play” network expanding solution there are several reasons for

enabling security on the powerline network in your home.

1 It’s easy and only requires you to change a network name.

2 It’s a good idea to ensure privacy of your communication. When you use the PLA and other

powerline adapters, the electrical wiring in your home becomes an extension of your Ethernet

network. Your network traffic flows freely within the electrical circuit of your home and is bounded

in most cases by a power meter.

Without security (encryption) your information is accessible to anyone using a powerline adapter on

the same electrical circuit. In some cases, a circuit can be shared by more than one household.

To prevent compromising your network security, you can create a private network. A private

network uses a secret password (Network Name) to make sure that only permitted powerline

adapters can communicate in your network. See Section 4.4 on page 32 for information on setting

up a private network.

3 You may need to change the Network Name to create multiple powerline networks. See the next

section for more information on how to set up a multiple network.

1.7 Multiple Networks

Multiple powerline networks can coexist on a single powerline circuit. You might want to implement

multiple powerline networks in a small office environment where you have two separate Ethernet

networks.

1 Connect one powerline adapter to a router or switch on the first Ethernet network and assign a

Network Name (for example “Password1”) to this powerline adapter. Add additional powerline

adapters to your network by plugging them into your powerline outlets and assigning them

“Password1”. This completes the configuration of your first powerline network.

2 Connect another powerline adapter to a router or switch on the second Ethernet network and

assign a different Network Name (for example “Password2”) to this powerline adapter. Again, add

additional powerline adapters and assign them “Password2”.

You now have two private networks on your powerline circuit. Information is not shared between

the two networks as only powerline adapters with the same Network Name can communicate with

each other.

PLA Series User’s Guide

12

CHAPTER 2

The RESET/ENCRYPT Button

Use the RESET/ENCRYPT button to automatically set up a secure powerline connection between

your powerline devices.

Note: In this guide RESET/ENCRYPT refers to the ENCRYPT button in PLAs that have

separate RESET and ENCRYPT buttons.

2.1 RESET/ENCRYPT Button Overview

The RESET/ENCRYPT button allows you to set up a secure powerline connection with other

HomePlug AV compliant powerline devices which also support the ENCRYPT feature. No other

powerline setting changes are required to connect.

You can use the RESET/ENCRYPT button to:

• set up a new powerline network.

• separate an existing powerline network into multiple networks.

• reset the PLA to the factory defaults.

2.2 Adding Devices to a Powerline Network

You can connect a number of PLAs on a powerline network, but you can use the RESET/ENCRYPT

button on only two PLAs at a time.

Place a powerline device close to another powerline device so you have time to set up each one.

After you set up the first powerline device, you have 120 seconds to set up the second powerline

device.

Note: Your PLA must be connected to a networking equipment for the RESET/ENCRYPT

button to work. Refer to Section 1.3 on page 9 for more details.

Follow the steps below to set up your HomePlug AV Network:

1 Press the RESET/ENCRYPT button at the side of your powerline device for 0.5 to 3 seconds. The

power ( ) light will blink as the powerline device tries to set up a connection with a new random

network name.

Chapter 2 The RESET/ENCRYPT Button

PLA Series User’s Guide

13

Figure 3 ENCRYPT Connection Procedure

Note: The RESET/ENCRYPT button’s location varies for each Powerline model.

Note: Check the lights on the two powerline devices. The power ( ) and HomePlug ( )

lights should be on while the devices are connecting. Wait for about two minutes

while your powerline devices connect.

If the power ( ) light does not blink when you press RESET/ENCRYPT, you have probably

pressed the RESET/ENCRYPT button for too long. Try again, pressing the RESET/

ENCRYPT button for 0.5 to 3 seconds.

If the HomePlug ( ) lights on both powerline devices do not light up, the powerline

devices are not connected. Repeat step 1 in this section. If that doesn’t work, see the

Troubleshooting in Section 6.4 on page 48 for suggestions.

2 To add more powerline devices to your network, use any powerline device (A or B) you have

connected to set up a connection with the powerline devices you want to connect (C and D).

3 Press the RESET/ENCRYPT button on both powerline devices (A and C, or B and C) for 0.5 to 3

seconds to add powerline device C. This must be done within 2 minutes (120 seconds) of pressing

the RESET/ENCRYPT button on the PLA.

4 Press the RESET/ENCRYPT button on both powerline devices (A and D, B and D or C and D) for

0.5 to 3 seconds to add powerline device D. This must be done within 2 minutes (120 seconds) of

pressing the RESET/ENCRYPT button on the PLA.

press 0.5 ~ 3 seconds

within 2

minutes

PLA PLA

Chapter 2 The RESET/ENCRYPT Button

PLA Series User’s Guide

14

Figure 4 Adding More Powerline Adapters to Your Network

This sets up your powerline network between your powerline devices.

2.3 Removing a Device from a Powerline Network

Suppose you want to remove PLAs (C) and (D) from the following powerline network.

Figure 5 Removing Devices From an Existing Powerline Network

1 Press the RESET/ENCRYPT button on powerline device C for 5 to 8 seconds and then release it.

This disconnects C from the current network.

2 Press the RESET/ENCRYPT button on powerline device D for 5 to 8 seconds and then release it.

This disconnects D from the current network.

A

B

C

A OR B

D

A OR B OR C

A

C

B

D

Chapter 2 The RESET/ENCRYPT Button

PLA Series User’s Guide

15

2.4 Multiple Separate Powerline Networks

You can use the RESET/ENCRYPT button to create multiple separate powerline networks. Use the

RESET/ENCRYPT button on only two PLAs at a time.

1 Press the RESET/ENCRYPT button on powerline devices E and F for 0.5 to 3 seconds. This must

be done within 2 minutes (120 seconds) of pressing the RESET/ENCRYPT button on the first PLA.

2 Wait for about one minute while powerline devices E and F connect.

3 Now pair two different PLAs. Press the RESET/ENCRYPT button on powerline devices G and H for

0.5 to 3 seconds and within two minutes of each other.

4 Wait for about one minute while powerline devices G and H connect.

5 When the power ( ) and HomePlug ( ) lights shine steadily, the devices are connected.

Figure 6 Two Separate Powerline Networks

If the HomePlug ( ) lights on both powerline devices do not light up, the powerline

devices are not connected. Repeat the connection process, making certain you press the

RESET/ENCRYPT buttons for the correct time and within two minutes of each other. If that

does not work see Section 6.4 on page 48 for suggestions.

2.5 PLAs With One Combination RESET/ENCRYPT Button

Refer to Table 1 on page 6 to see which models have a combination RESET /ENCRYPT button.

E

G

F

H

Chapter 2 The RESET/ENCRYPT Button

PLA Series User’s Guide

16

The following table summarizes the actions that occur when the RESET/ENCRYPT button is

pressed for specific lengths of time.

Note: The network name is unknown when you use the RESET/ENCRYPT button.

2.6 PLAs with Separate RESET and ENCRYPT Buttons

Refer to Table 1 on page 6 to see which models have separate RESET and ENCRYPT buttons.

2.6.1 ENCRYPT Button Behavior

The following table summarizes the actions that occur when the ENCRYPT button is pressed for

specific lengths of time.

Table 6 RESET/ENCRYPT

TIME ACTION POWER LIGHT BEHAVIOR

HOMEPLUG LIGHT

BEHAVIOR

0.5 to 3

seconds

Create a powerline network

with a new random network

name.

Join an existing powerline

network by sharing the same

network name as other

devices on the network.

The power ( ) light blinks

until the device is connected.

This may take a minute.

The HomePlug ( ) light turns

on if your device is connected

to another powerline device or

a powerline network.

5 to 8

seconds

Remove the device from any

network it is associated with

and its network name

assumes a random value.

The power ( ) light blinks

and then shines steadily.

The HomePlug ( ) light turns

off when it disconnects from the

powerline network.

10 to 15

seconds

Clear all user-entered

configuration information and

return the device to its

factory defaults.

The power ( ) light blinks

and then shines steadily.

The HomePlug ( ) light turns

off when it disconnects from the

powerline network.

Table 7 ENCRYPT

TIME ACTION POWER LIGHT BEHAVIOR

HOMEPLUG LIGHT

BEHAVIOR

less than 3

seconds

Create a powerline network

with a new random network

name.

Join an existing powerline

network by sharing the same

network name as other

devices on the network.

The power ( ) light blinks

until the device is connected.

This may take a minute.

The HomePlug ( ) light turns

on if your device is connected

to another powerline device or

a powerline network.

more than

10 seconds

Remove the device from any

network it is associated with

and its network name

assumes a random value.

The power ( ) light blinks

and then shines steadily.

The HomePlug ( ) light

blinks red one time and then

turns off when it disconnects

from the powerline network.

Chapter 2 The RESET/ENCRYPT Button

PLA Series User’s Guide

17

2.6.2 RESET Button Behavior

Use a pointed device such as a pin to reset the Network Name back to default HomePlugAV.

See Troubleshooting in Chapter 6 on page 48 for suggestions on problems with the RESET/

ENCRYPT button and the lights.

Table 8 RESET Button

TIME ACTION POWER LIGHT BEHAVIOR

HOMEPLUG LIGHT

BEHAVIOR

1 to 3

seconds

Clear all user-entered

configuration information and

return the device to its

factory defaults.

The power ( ) light blinks

and then shines steadily.

The HomePlug ( ) light

turns off when it disconnects

from the powerline network.

18

PART II

Technical Reference

PLA Series User’s Guide

19

CHAPTER 3

Installing the Utility

This chapter guides you through the installation of the configuration utility for your PLA.

3.1 Windows

This section uses the Windows XP screens as an example to show you how to install the Windows

vesion of the ZyXEL PLA Series Configuration utility.

3.1.1 System Requirements

At the time of writing, the ZyXEL PLA Series Configuration utility is compatible with:

• Windows XP (32-bit version)

• Windows XP (64-bit version)

• Windows Vista (32-bit version)

• Windows Vista (64-bit version)

• Windows 7 (32-bit version)

• Windows 7 (64-bit version)

• Windows 8 (32-bit version)

• Windows 8 (64-bit version)

Note: To check for your Windows operating system version, right-click on My Computer

> Properties. You should see this information in the General tab.

Microsoft’s .NET Framework version 4 and WinPcap 4.1.3 software are necessary for the installation

of the ZyXEL PLA Series Configuration utility. The utility automatically installs WinPcap 4.1.3

and .NET Framework version 4 on all supported operating systems (if it’s not already installed on

your computer).

3.1.2 Installing the Utility

Follow the steps below to install WinPcap 4.1.3, .NET Framework version 4 and the ZyXEL PLA

Series Configuration utility on your computer.

1 Go to the ZyXEL Download Library and download the utility to your computer. Double click the

utility setup.exe file.

If WinPcap 4.1.3 is already installed on your computer, the following screen appears. Click Cancel

and go to step 5.

Chapter 3 Installing the Utility

PLA Series User’s Guide

20

Otherwise, the WinPcap setup wizard runs automatically. Click Next to continue.

2 Review the license agreement, and click I Agree to proceed.

3 Select Automatically start the WinPcap driver at boot time if you want to start WinPcap

automatically when the computer boots. Click Install to install WinPcap.

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