SportDOG SD-1225E Manuale del proprietario

OPERATING GUIDE

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

MANUEL D’UTILISATION

VEUILLEZ LIRE CE MANUEL EN ENTIER AVANT DE COMMENCER

GEBRUIKSAANWIJZING

GELIEVE DEZE GIDS VOLLEDIG DOOR TE LEZEN VOORDAT U BEGINT

MANUAL DE FUNCIONAMIENTO

POR FAVOR, LEA DETENIDAMENTE ESTE MANUAL

ANTES DE EMPEZAR

GUIDA ALL’USO

LEGGERE ATTENTAMENTE LA GUIDA ALL’USO PRIMA DI UTILIZZARE

GEBRAUCHSANWEISUNG

BITTE LESEN SIE DIE GANZE GEBRAUCHSANLEITUNG

VOR DER INBETRIEBNAHME AUFMERKSAM DURCHO

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Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other

aﬃliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INFORMATION

EXPLANATION OF ATTENTION WORDS AND SYMBOLS USED IN THIS GUIDE

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all

safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or

serious injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not

avoided, could result in harm to your dog.

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• Not for use with aggressive dogs. Do not use this product if your dog is aggressive or if your dog is prone to aggressive

behaviour. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether

this product is appropriate for your dog, please consult your veterinarian or a certiﬁed trainer.

• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an

inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of spent batteries according to the regulations in

your area.

• Batteries should never be removed from the battery compartment for charging.

• Risk of explosion if batteries are charged in areas with high temperature (38° C / 100° F+).

Please read and follow the instructions in this manual. Proper ﬁt of the collar is important. A collar worn for too long

or made too tight on the dog’s neck may cause skin damage. This is called bed sores; it is also called decubitus ulcers or

pressure necrosis.

• Avoid leaving the collar on the dog for more than 12 hours per day.

• When possible, reposition the collar on the dog’s neck every 1 to 2 hours.

• Check the ﬁt to prevent excessive pressure; follow the instructions in this manual.

• Never connect a lead to the Collar Receiver; it will cause excessive pressure on the contacts.

• When using a separate collar for a lead, don’t put pressure on the electronic collar.

• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash or a sore.

• If a rash or sore is found, discontinue use of the collar until the skin has healed.

• If the condition persists beyond 48 hours, see your veterinarian.

For additional information on bed sores and pressure necrosis, please visit our website at www.sportdog.com.

These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while they wear stainless steel

contacts. Some dogs are sensitive to contact pressure. You may ﬁnd after some time that your dog is very tolerant of the

collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness

or sores are found, discontinue use until the skin has fully healed.

• You may need to trim the hair in the area of the Contact Points or switch to the longer Contact Points to ensure consistent

contact. Never shave the dog’s neck; this may lead to a rash or infection.

• You should not make the collar any tighter than is required for good contact. A collar that is too tight will increase the

risk of pressure necrosis in the contact area.

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Thank you for choosing SportDOG® Brand training products. Used properly, this product will help you train your dog

eﬃciently and safely. To ensure your satisfaction, please review this Operating Guide thoroughly. If you have questions

regarding this product’s operation, please see this manual’s Frequently Asked Questions and Troubleshooting sections or

contact our Customer Care Centre. For a listing of telephone numbers in your area, visit our website at www.sportdog.com.

To get the most protection out of your warranty, please register your product within 30 days at www.sportdog.com.

By registering and keeping your receipt you will enjoy the product’s full warranty and, should you ever need to call the

Customer Care Centre, we will be able to help you faster. Most importantly, your valuable information will never be given or

sold to anyone. Complete warranty information is available online at www.sportdog.com.

TRAINING GUIDE

Please visit our website at www.sportdog.com to download a detailed Training Guide for this unit or contact our Customer

Care Centre for further assistance. For a listing of telephone numbers in your area, visit our website at www.sportdog.com.

TABLE OF CONTENTS

COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

HOW THE SYSTEM WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

KEY DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PREPARE THE REMOTE TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

PREPARE THE COLLAR RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

FIT THE COLLAR RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

FIND THE BEST INTENSITY LEVEL FOR YOUR DOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CHANGE STATIC STIMULATION RANGES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

GENERAL TRAINING TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

PROGRAM THE REMOTE TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

MATCH THE COLLAR RECEIVER AND REMOTE TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

PROGRAM THE SYSTEM FOR TWO OR THREEDOG OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TEST LIGHT TOOL INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TERMS OF USE AND LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

COMPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

BATTERY DISPOSAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

IMPORTANT RECYCLING ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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COMPONENTS

HOW THE SYSTEM WORKS

The SportDOG® SportTrainer® SD-1225E Remote Trainer has been proven safe, comfortable, and eﬀective for all dogs

over 3.6 kg. Consistent, correct use of this product allows you to reinforce commands and correct misbehaviour from up to

1200 metres. The Remote Transmitter sends a signal, activating the Collar Receiver to deliver a harmless stimulation. With

proper training, a dog will learn to associate this signal with a command. Like all SportDOG® products, this model features

adjustable static stimulation levels so you can tailor the stimulation level to your dog’s temperament, eliminating the risk of

over-correction.

IMPORTANT: THE SPORTTRAINER® SD-1225E REMOTE TRAINER HAS A RANGE OF UP TO

1200 M. DEPENDING ON THE WAY YOU HOLD THE REMOTE TRANSMITTER, THE MAXIMUM

RANGE MAY VARY. FOR CONSISTENT RESULTS AT LONGER RANGES, HOLD THE REMOTE

TRANSMITTER IN A VERTICAL POSITION AWAY FROM YOUR BODY AND ABOVE YOUR HEAD.

TERRAIN, WEATHER, VEGETATION, TRANSMISSION FROM OTHER RADIO DEVICES, AND

OTHER FACTORS WILL AFFECT THE MAXIMUM RANGE.

Do not use this product if your dog is aggressive or if your dog is prone to aggressive behaviour. Aggressive dogs can

cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for

your dog, please consult your veterinarian or a certiﬁed trainer.

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KEY DEFINITIONS

REMOTE TRANSMITTER: Transmits the radio signal to the Collar

Receiver. It is waterproof and can be submerged in water to a

depth of 7.6 m.

INTENSITY DIAL: Provides multiple levels of static stimulation so

you can match the correction to your dog’s temperament.

TRANSMITTER INDICATOR LIGHT: Indicates that a button is

pressed and also serves as a low-battery indicator.

UPPER BUTTON: This button is factory-set to deliver continuous

static stimulation.

LOWER BUTTON: This button is factory-set to deliver momentary

static stimulation, or a “Nick”.

SIDE BUTTON: This button is factory-set to deliver a tone without

static stimulation.

CHARGING JACK: For connecting the charger. Although the

Remote Transmitter is waterproof without it, keep the cover in

place when not charging to keep debris out of the opening.

MODE BUTTON: This button gives you the ability to change the

mode of your Remote Transmitter.

COLLAR RECEIVER: Receives the radio signal from the Remote

Transmitter and delivers the static, vibration, or tone stimulation

for correcting or cueing your dog. It is waterproof and can be

submerged in water to a depth of 7.6 m.

RECEIVER INDICATOR LIGHT: Indicates when the Collar Receiver

has been turned on or oﬀ and serves as a low-battery indicator.

CONTACT POINTS: The contacts through which the Collar

Receiver delivers static stimulation.

ON/OFF BUTTON: Momentarily pressing and releasing this

button turns the Collar Receiver on and oﬀ.

THE COLLAR RECEIVER IS CAPABLE OF DELIVERING FOUR TYPES OF STIMULATION:

CONTINUOUS: You control both when and how long static stimulation is delivered, up to a maximum of 10 seconds. After

10 seconds, the static stimulation will “time out” and the Remote Transmitter button needs to be released and then pressed

again before additional static stimulation can be delivered.

MOMENTARY (NICK): Static stimulation is delivered for 1/10 of a second, regardless of how long the button is pressed.

TONE: The Collar Receiver will make a rapid beeping noise when a Tone button is pressed, up to a maximum of 10 seconds.

VIBRATION (VIBE): The Collar Receiver will vibrate when a Vibration button is pressed, up to a maximum of 10 seconds.

TRANSMITTER

INDICATOR LIGHT

INTENSITY DIAL

TRANSMITTER

ANTENNA

SIDE

BUTTON

LOWER BUTTON

UPPER

BUTTON

CHARGING JACK

CONTACT POINTS

RECEIVER

INDICATOR LIGHT

ON/OFF

BUTTON

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STEP

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01

PREPARE THE REMOTE TRANSMITTER

CHARGE THE REMOTE TRANSMITTER

1. Lift the rubber cover protecting the Charging Jack.

2. Connect one of the charger connectors to the

Charging Jack.

3. Plug the charger into a standard wall outlet.

4. Charge the Remote Transmitter for 2 hours for the ﬁrst

charge and every charge thereafter.

Using Lithium-Ion technology, the Remote Transmitter only

requires a 2 hour charge. It is not harmful to let the unit charge

for more than 2 hours.

5. When charging is complete, replace the

rubber cover.

NOTE: Approximate battery life between charges is 40 to 60

hours, depending on frequency of use.

TRANSMITTER INDICATOR LIGHT

OPERATIONAL MODE LIGHT COLOUR BATTERY STATUS LIGHT FUNCTION

Continuous static, tone, or

vibration stimulation pressed

Green Good Light is solid in colour while button

is pressed

Continuous static, tone, or

vibration stimulation pressed

Red Low Light is solid in colour while button

is pressed

Momentary static stimulation

button pressed

Green Good Light ﬂashes once and turns oﬀ

Momentary static stimulation

button pressed

Red Low Light ﬂashes once and turns oﬀ

Unit is charging Red Low Light is solid in colour while

charging

Unit is fully charged

(charger still connected)

Green Good Light ﬂashes once per second once

the battery is completely charged

CHARGER CONNECTOR

PLACED IN THE

REMOTE TRANSMITTER

CHARGING JACK

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STEP

::

02

PREPARE THE COLLAR RECEIVER

CHARGE THE COLLAR RECEIVER

1. Place Collar Receiver in the Charging Cradle as shown.

2. Place the charger connector into the back of the Charging Cradle.

3. Plug the charger into a standard wall outlet.

4. Charge the Collar Receiver for 2 hours for the ﬁrst charge and every

charge thereafter.

Using Lithium-Ion technology, the Collar Receiver only requires a 2 hour

charge. It is not harmful to let the unit charge for more

than 2 hours.

CHARGING CRADLE INDICATOR LIGHT

OPERATIONAL MODE LIGHT COLOUR LIGHT FUNCTION

No Collar Receiver on the Charging Cradle but

charger is connected

Green Light is solid in colour

Unit is charging Red Light is solid in colour while charging

Unit is fully charged (Collar Receiver on

Charging Cradle)

Green Light ﬂashes once per second once the battery is

completely charged

TO TURN THE COLLAR RECEIVER ON

Press and release the On/Oﬀ Button. The Collar Receiver Indicator Light will come on and the Collar Receiver will beep 1 - 3

times depending on what static stimulation range is chosen. The default

is 2 (medium).

TO TURN THE COLLAR RECEIVER OFF

Press and release the On/Oﬀ Button. The Receiver Indicator Light will

come on solid (red) and the Collar Receiver will beep continuously

for 2 seconds.

To extend the life between charging cycles, turn the Collar Receiver oﬀ

when it is not in use.

NOTE: Approximate battery life between charges is 40 to 60 hours,

depending on frequency of use.

ON/OFF BUTTON

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RECEIVER INDICATOR LIGHT

OPERATIONAL MODE LIGHT

COLOUR

BATTERY

STATUS

LIGHT FUNCTION SPEAKER FUNCTION VIBRATION

Unit is turned on via

On/Oﬀ Button

Green Good Light is solid in colour

during beep sequence

Beeps 1-3 times

depending on static

stimulation range

setting (2 is the

default). Please see

page 11.

N/A

Unit is turned on via

On/Oﬀ Button

Red Low Light is solid in colour

during beep sequence

Unit is turned oﬀ via

On/Oﬀ Button

Red N/A Light is solid in colour

during beep sequence

Beeps continuously

for 2 seconds

N/A

Unit is on Green Good Light ﬂashes every

2 seconds

N/A N/A

Unit is on Red Low Light ﬂashes every

2 seconds

N/A N/A

Unit is delivering

continuous static

stimulation

Red N/A Light is solid in colour

for as long as button is

pressed (up to 10 seconds)

N/A N/A

Unit is delivering

momentary (nick)

static stimulation

Red N/A Light will quickly ﬂash

once no matter how long

button is pressed

N/A N/A

Unit is delivering tone

stimulation

Oﬀ N/A N/A Unit will beep for

as long as button is

pressed (up to

10 seconds)

N/A

Unit is delivering

vibration stimulation

Oﬀ N/A N/A N/A Unit will vibrate

for as long

as button is

pressed (up to

10 seconds)

Unit is changing static

stimulation range

Orange N/A Light ﬂashes 1-3 times

depending on desired static

stimulation range.

Beeps 1-3 times

depending on static

stimulation range

setting (2 is the

default). Please

see page 11.

N/A

RECHARGEABLE BATTERIES

• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with

an inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of spent batteries according to the regulations in

your area.

• Batteries should never be removed from the battery compartment for charging.

• Risk of explosion if batteries are charged in areas with high temperature (38° C / 100° F+).

• The rechargeable Lithium Ion (Li-Ion) batteries are not memory sensitive, do not require depletion before charging, and

cannot be over charged.

• The batteries come partially charged from the factory, but will require a full charge before the ﬁrst use.

• When storing the unit for long periods, remember to regularly give batteries a full charge. This should be done once

every 3 to 4 months.

• You should expect hundreds of recharge cycles from your batteries. However, all rechargeable batteries lose capacity

over time relative to the number of recharge cycles they experience. This is normal. If your operating time drops to half of

the original life, contact the Customer Care Centre to purchase a new battery.

• The batteries should last for a period of 3-5 years. When a battery needs replacement, you can order a new pack by

calling our Customer Care Centre. For a listing of telephone numbers in your area, visit our website at www.sportdog.

com. Please do not open the Collar Receiver or Remote Transmitter until you have received the replacement.

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STEP

::

03

FIT THE COLLAR RECEIVER

IMPORTANT: The proper ﬁt and placement of the Collar Receiver is important for eﬀective training. The Contact Points must

have direct contact with your dog’s skin.

Please see page 3 for Important Safety Information.

To ensure a proper ﬁt, follow these steps:

1. With your dog standing (3A), center the Collar

Receiver so the Contact Points are underneath

your dog’s neck, touching the skin (3B). If your

dog has a long or thick coat, you have two options

to ensure consistent contact: either trim the hair

around the Contact Points or switch to the longer

Contact Points included with your system.

• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a

rash or infection.

• You should not make the collar any tighter than is required for good contact. A collar that is too tight will increase the

risk of pressure necrosis in the contact area.

2. The Collar Receiver should ﬁt snugly, yet loose enough to allow one ﬁnger to ﬁt

between the strap and your dog’s neck (3C).

3. Allow your dog to wear the collar for several minutes, and then recheck the ﬁt. Check

the ﬁt again as your dog becomes more comfortable wearing the Collar Receiver.

STEP

::

04

FIND THE BEST INTENSITY LEVEL FOR YOUR DOG

The SportTrainer® SD-1225E Remote Trainer has multiple intensity levels. This allows you to choose the static stimulation

that is best for your dog.

NOTE: Always start at the lowest level and work your way up.

For training eﬃciency, it is important to ﬁnd the right intensity level for your dog. This is called the “Recognition Level”, and is

the level at which your dog looks around in curiosity or ﬂicks his ears.

TO FIND YOUR DOG’S RECOGNITION LEVEL

NOTE: Every dog is diﬀerent and you cannot predict where your dog’s Recognition Level will be. Watch closely for any slight

change in behaviour that demonstrates your dog is feeling the static stimulation.

1. With the Collar Receiver turned on and properly ﬁtted to your dog, set the Remote Transmitter’s Intensity Dial at Level 1

and press the Continuous Static Stimulation Button for 1 to 2 seconds.

2. If your dog shows no reaction to Level 1, go to Level 2 and repeat the process.

3. YOUR DOG SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STATIC STIMULATION. IF THIS HAPPENS, THE STATIC

STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.

4. Once you ﬁnd your dog’s Recognition Level, this is the level you should use when you begin a

training exercise.

3A

3B

3C

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5. If you have progressed to Level 8 while searching for your dog’s Recognition Level and your dog continues to show

no response, check to see if the Collar Receiver is snug against your dog’s neck. Then go back to Intensity Level 1 and

repeat the process. If your dog still does not indicate he is feeling the static stimulation, you have three options: trim

the hair beneath the Contact Points, switch to the longer Contact Points included in your system, or change the static

stimulation range.

If after completing all of these steps your dog still does not indicate he is feeling the static stimulation, please contact the

Customer Care Centre.

CHANGE STATIC STIMULATION RANGES

The SportTrainer® SD-1225E Collar Receiver has 3 static stimulation ranges (low, medium, and high). There are 8 static

stimulation levels within each range, with 1 being the lowest and 8 being the highest. The default range setting is 2 (medium).

To change the range of static stimulation, follow these steps:

1. Make sure the Collar Receiver is oﬀ.

2. Turn the unit on by pressing and releasing the On/Oﬀ Button.

3. Within 5 seconds of the Indicator Light turning oﬀ, press and hold the On/Oﬀ Button for 3 seconds.

4. The Collar Receiver will then beep once and the Indicator Light will ﬂash orange. This indicates Low static stimulation

range. If Medium or High is desired, continue to hold the On/Oﬀ Button until the number of beeps/orange ﬂashes equals

the desired static stimulation range, as shown in the chart below.

5. Release the On/Oﬀ Button once the desired range is selected; the Collar Receiver will turn oﬀ.

6. Turn the unit back on. It will then beep according to the static stimulation range selected in Step 4.

GENERAL TRAINING TIPS

BEFORE TRAINING YOUR DOG WITH THIS PRODUCT

You will have the most success using this remote trainer if you always remember to teach a command before trying to

reinforce the command with a remote trainer. Always keep the following training tips in mind:

• Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast with the training, your dog

may become confused.

• Be consistent. Give your dog a static, tone, or vibration stimulation with each misbehaviour.

• Do not overcorrect your dog. Use as few stimulations as possible to train your dog.

• Restrict your dog from situations in which he has a history of misbehaving unless you can supervise him and use the

SportTrainer® SD-1225E Remote Trainer for applying static, tone, or vibration stimulation.

• If you notice one situation in which your dog misbehaves repeatedly, set up this situation as a training session. This will

dramatically increase your chances of success.

• If your dog has a timid reaction to the static, tone, or vibration stimulation (especially the ﬁrst couple of times), do not be

alarmed. Redirect his attention to a simple and appropriate behaviour (i.e. a known command, such as “Sit”).

• Never use the SportTrainer® SD-1225E Remote Trainer to correct or eliminate any form of aggressive behaviour. If your

dog exhibits such behaviour, contact a professional trainer. Aggression in dogs is the result of many factors. It may be a

learned behaviour or it may be brought on as a result of fear. Another factor contributing to aggression in dogs is social

dominance. Every dog is diﬀerent.

Visit our website at www.sportdog.com to ﬁnd more detailed training tips and guides or contact our Customer Care Centre for

further assistance. For a listing of the phone numbers in your area, visit our website at www.sportdog.com.

At this point, your remote trainer is ready to use. The transmitter is factory set to mode 1, but you may wish to change the

mode to ﬁt your situation. See STEP 05 for an explanation of mode options.

STATIC STIMULATION RANGE DOG TEMPERAMENT

1 beep Low Mild

2 beeps Medium Moderate

3 beeps High Stubborn

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STEP

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05

PROGRAM THE REMOTE TRANSMITTER

The SportTrainer® SD-1225E Remote Transmitter has seven operational modes to allow you to select the best match for your

type or style of training. The Remote Transmitter is factory set to mode 1.

TO CHANGE THE MODE

1. Referring to the following table, adjust the Intensity Dial to your

desired mode.

2. Turn the Remote Transmitter over

(remove the belt clip if attached).

3. Using a pen or the tine on the buckle of your collar strap, press

and release the Mode Button. When the Mode Button is pressed,

the Transmitter Indicator Light will be solid in colour. When it is

released, it will ﬂash the number of times for the mode selected.

For example, if mode 2 is desired, adjust the Intensity Dial to Level 2. Once the Mode Button has been depressed,

the Transmitter Indicator Light will be solid and, once the Mode Button is released, the Transmitter Indicator Light

will ﬂash twice.

MODE UPPER BUTTON

FUNCTION

LOWER BUTTON

FUNCTION

SIDE BUTTON

FUNCTION

NUMBER OF

DOGS

1 Continuous static stimulation

(Level set by Intensity Dial)

Momentary static stimulation

(Level set by Intensity Dial)

Tone stimulation only 1

2 Continuous static stimulation

(Level set by Intensity Dial)

Momentary static stimulation

(Level set by Intensity Dial)

Vibration stimulation only 1

3 Continuous static stimulation

(Level set by Intensity Dial)

Tone stimulation only Vibration stimulation only 1

4 Momentary static stimulation

(Level set by Intensity Dial)

Tone stimulation only Vibration stimulation only 1

5 Continuous static stimulation

(Level set by Intensity Dial)

Momentary static stimulation

(Level set by Intensity Dial)

+2 Boost † 1

6 Continuous static stimulation

(Level set by Intensity Dial)

Low continuous static

stimulation (Level set by

Intensity Dial)

Programmable continuous

static stimulation*

1

7 DOG 1:

Continuous static stimulation

(Level set by Intensity Dial)

DOG 2:

Continuous static stimulation

(Level set by Intensity Dial)

DOG 3:

Continuous static stimulation

(Level set by Intensity Dial)

3

NOTE: Modes 1, 2, 3, 4, 5 and 7 provide 8 levels of static stimulation, which correspond to the setting of the Intensity Dial.

Mode 6 provides more “increments” to choose from – a total of 16 levels of static stimulation. For example, in mode 6 with

the Intensity Dial set at 2, the lower button provides level 3 of 16 and the upper button provides level 4 of 16.

† The +2 Boost sends a signal to the collar to issue a static stimulation that is 2 levels higher than the currently selected level.

The system will not correct higher than level 8.

* After selecting mode 6 and while the green Indicator Light is still solid in colour, turn the Intensity Dial to the desired

Continuous Stimulation level and press the Side Button to set the level. The green Indicator Light will quickly ﬂash

acknowledging your selection. For example, if you turned the Intensity Dial to 3, the Side Button on your Remote

Transmitter will transmit Continuous Stimulation at level 3 when pressed. If no level is selected after 15 seconds, it will

default to level 8.

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STEP

::

06

MATCH THE COLLAR RECEIVER AND REMOTE TRANSMITTER

To match the Collar Receiver to work with a new Remote Transmitter or to match a new Collar Receiver to work with your

existing Remote Transmitter:

1. Turn the Collar Receiver oﬀ.

2. Press and hold the On/Oﬀ Button. The Receiver Indicator Light will come on, then turn oﬀ after 5-6 seconds. If the On/Oﬀ

Button is released too early, the Receiver Indicator Light will begin ﬂashing as normal. If this occurs, start over from 1.

3. After the Receiver Indicator Light has turned oﬀ, release the On/Oﬀ Button.

4. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light ﬂashes 5 times. You may

need to hold both units 60 cm - 90 cm from each other before this occurs. Once the Receiver Indicator Light has ﬂashed

5 times, the Collar Receiver has been matched and will begin ﬂashing as normal. If the Receiver Indicator Light does not

ﬂash 5 times, start over from 1.

STEP

::

07

PROGRAM THE SYSTEM FOR TWO OR THREEDOG OPERATION

SportDOG® Add-A-Dog® extra Collar Receiver(s) must be purchased to train additional dogs. Please refer to the back cover

for compatible Add-A-Dog® extra Collar Receivers for this system.

1. Program the Remote Transmitter to mode 7 (see STEP 05).

2. Program the ﬁrst Collar Receiver.

A. Turn the Collar Receiver oﬀ.

B. Press and hold the On/Oﬀ Button. The Receiver Indicator Light will come on, then turn oﬀ after 4-5 seconds. If the

On/Oﬀ Button is released too early, the Receiver Indicator Light will begin its normal ﬂashing. If this occurs, start

over from A.

C. After the Receiver Indicator Light has turned oﬀ, release the On/Oﬀ Button.

D. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light ﬂashes 5 times. You

may need to hold both units 60 cm - 90 cm from each other before this occurs. If the Receiver Indicator Light does not

ﬂash 5 times, start over from A.

3. Program the second Collar Receiver using A through D above, but using the Lower Button in place of the Upper Button.

4. Program the third Collar Receiver using A through D above, but using the Side Button in place of the Upper Button.

ACCESSORIES

To purchase additional accessories for your SportDOG® SportTrainer® SD-1225E Remote Trainer, contact the Customer Care

Centre or visit our website at www.sportdog.com to locate a retailer near you.

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FREQUENTLY ASKED QUESTIONS

Is the static stimulation safe for my dog? While Continuous static and/or Momentary static stimulation may be

unpleasant, it is harmless to your dog. Electronic training devices require

interaction and training from the owner to achieve desired results.

How old does a dog have to be before

using the SportTrainer® SD-1225E

Remote Trainer?

Your dog should be able to learn basic obedience commands such as “Sit”

or “Stay”. The system should only be used with dogs over 6 months of age.

The Collar Receiver may be too large for dogs under 3.6 kg. If your pet is

injured or its mobility is otherwise impaired, contact your veterinarian or

professional trainer before use.

Once my dog is trained and has been

obeying my commands, will my dog have to

continue to wear the Collar Receiver?

Your dog may need to wear the Collar Receiver from time to time for

reinforcement. Also, many hunters keep the Collar Receiver on their dogs

while hunting for maximum control.

Is the Collar Receiver waterproof? Yes. If the rechargeable battery pack ever needs to be replaced, make sure

the o-ring and o-ring groove are free from dirt and debris.

Can my Collar Receiver be used around

salt water?

Yes. However, if the Collar Receiver is used in or around salt water, it should

be rinsed with fresh water following each use.

Can I use the SportTrainer® SD-1225E

Remote Trainer with more than one dog?

Yes. The SportTrainer® SD-1225E Remote Trainer is expandable to a

maximum of 3 dogs. SportDOG® Add-A-Dog® Collar Receivers must

be purchased. Please refer to the back cover for a list of compatible

Collar Receivers.

Can I use the SportTrainer® SD-1225E

Remote Trainer on aggressive dogs?

We do not recommend any of our products to be used on aggressive dogs.

We recommend you contact your local veterinarian or professional trainer

to determine if your dog might be aggressive.

Will I get exactly 1200 m of range with the

SportTrainer® SD-1225E Remote Trainer?

The range you get with your SportTrainer® SD-1225E Remote Trainer will

vary according to terrain, weather, and vegetation as well as transmission

from other radio devices. To get the maximum amount of range, please

refer to “How the System Works” section of this guide.

How long can I continuously deliver

stimulation to my dog?

The maximum amount of time you can press the Continuous Static

Stimulation Button and deliver static stimulation to your dog continuously

is 10 seconds. The maximum amount of time you can press the Vibration

Button and deliver vibration stimulation continuously is 10 seconds. The

maximum amount of time you can press the Tone

Button and deliver tone stimulation continuously is 10 seconds. After 10

seconds, the stimulation will “time out” and the Remote Transmitter button

needs to be released and then pressed again before additional stimulation

can be delivered.

What do I do if my dog’s neck becomes red

and irritated?

This condition is due to the Contact Points irritating the skin. Discontinue

use of the Collar Receiver for a few days. If the condition persists beyond 48

hours, see your veterinarian. Once the skin returns to normal, resume use

and monitor the skin condition closely.

The Intensity Dial seems diﬃcult to rotate.

Is this normal?

Yes. This prevents accidental changes in intensity and encourages an

optimal waterproof seal. The knob will “break in” and be slightly easier to

turn as you use it.

Can I attach a lead to the SportTrainer®

SD-1225E Collar Receiver?

DO NOT attach a lead to the SportTrainer® SD-1225E Collar Receiver. You

may put a separate non-metallic collar on your dog’s neck and attach a

lead. Be sure the extra collar does not interfere with the Contact Points.

Can I program my SportTrainer®

SD-1225E Remote Trainer to work with my

other SportDOG® Brand systems?

Yes. You can program your SportTrainer® SD-1225E Remote Trainer to work

with the SD-425E, SD-425CAMO, SD-825E, SD-1825E, or

SD-1825CAMO systems. Because the SD-1225E operates at a diﬀerent

frequency, it is not backwards compatible with any other SportDOG®

Brand systems.

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TROUBLESHOOTING

The answers to these questions should help you solve any problem you have with this system. If they do not, please

contact the Customer Care Centre or visit our website at www.sportdog.com.

My dog is not responding

when I press a button.

• Check to see if the Collar Receiver has been turned on and the Indicator

Light is ﬂashing.

• If your range has reduced from the ﬁrst time you used it, please check to see if the

battery is low in either the Remote Transmitter or Collar Receiver.

• Many factors can impact the range you have with the SportTrainer®

SD-1225E. For a list of these factors, please refer to “How the System Works”.

• You can verify the Collar Receiver is delivering static stimulation to your dog by

placing the Test Light Tool, enclosed in your kit, on the Collar Receiver. Please refer to

the “Test Light Tool Instructions” section for details.

• Increase the Intensity Dial. Refer to “Find the Best Intensity Level for Your Dog” for

more information.

• Increase the Static Stimulation Range. Refer to “Change Static Stimulation Ranges”

for more information.

• Make sure the Collar Receiver’s Contact Points are placed snugly against your dog’s

skin. Refer to “Fit the Collar Receiver” for more information.

• You may need to switch to the longer Contact Points included with your system or trim

the hair beneath the Contact Points.

• If you notice your operating time is signiﬁcantly reduced from the original time, your

Collar Receiver battery needs to be replaced. Contact the Customer Care Centre to

purchase a new one.

The Collar Receiver will not

turn on.

• Make sure the Collar Receiver has been charged. The Collar Receiver will charge

in 2 hours.

The Collar Receiver is not

responding to the Remote

Transmitter.

• Make sure the Remote Transmitter has been charged. The Remote Transmitter will

charge in 2 hours.

• Verify the Collar Receiver has been turned on and the Indicator Light is ﬂashing. Refer

to “To Turn the Collar Receiver On”.

• Refer to “Match the Collar Receiver and Remote Transmitter”.

TEST LIGHT TOOL INSTRUCTIONS

1. Turn the Collar Receiver on.

2. Hold the Test Light Tool contacts to the Contact Points.

3. Press a Stimulation Button on the Remote Transmitter.

4. The Test Light will ﬂash.

NOTE: At higher Static Stimulation Levels, the Test Light will ﬂash brighter.

5. Turn the Collar Receiver oﬀ.

Save the Test Light Tool for future testing.

NOTE: If the Test Light does not ﬂash, recharge the battery and re-test. If the Test Light

still does not ﬂash, contact the Customer Care Centre.

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TERMS OF USE AND LIMITATION OF LIABILITY

1. TERMS OF USE

Use of this Product is subject to your acceptance without modiﬁcation of the terms, conditions and notices contained

herein. Use of this Product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these

terms, conditions, and notices, please return the Product, unused, in its original packaging and at your own cost and risk

to the relevant Customer Care Centre together with proof of purchase for a full refund.

2. PROPER USE

This Product is designed for use with dogs where training is desired. The speciﬁc temperament or size/weight of your dog

may not be suitable for this Product (please refer to “How the System Works” in this Operating Guide). Radio Systems

Corporation recommends that this Product is not used if your dog is aggressive and accepts no liability for determining

suitability in individual cases. If you are unsure whether this Product is appropriate for your dog, please consult your

veterinarian or certiﬁed trainer prior to use. Proper use includes, without limitation, reviewing the entire Operating

Guide and any speciﬁc safety information statement.

3. NO UNLAWFUL OR PROHIBITED USE

This Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using

this Product in a way that is not intended could result in violation of Federal, State or local laws.

4. LIMITATION OF LIABILITY

In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any indirect, punitive,

incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with

the misuse of this Product. The Purchaser assumes all risks and liability from the use of this Product to the fullest extent

permissible by law.

5. MODIFICATION OF TERMS AND CONDITIONS

Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this Product from

time to time. If such changes have been notiﬁed to you prior to your use of this Product, they shall be binding on you as if

incorporated herein.

COMPLIANCE

This equipment has been tested and found to comply with relevant R&TTE Directives. Before using this equipment outside the

EU countries, check with the relevant local R&TTE authority. Unauthorized changes or modiﬁcations to the equipment that

are not approved by Radio Systems Corporation are in violation of EU R&TTE regulations, could void the user’s authority to

operate the equipment, and void the warranty.

The Declaration of Conformity can be found at: www.sportdog.com/eu_docs.php.

IC

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two

conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference

that may cause undesired operation of the device.

This device has been designed to operate with the antennas provided with the equipment. Use of other antennas may violate

Industry Canada rules and void the user’s authority to operate the equipment.

ACMA

This device complies with the applicable EMC requirements speciﬁed by the ACMA (Australian Communications and

Media Authority).

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BATTERY DISPOSAL

See Important Safety Information on page 3 related to the battery.

This system operates on two Li-Ion battery packs (200 mAh capacity for the Collar Receiver, 500 mAh capacity for the Remote

Transmitter). Only replace with battery received from calling the Customer Care Centre. For a listing of the telephone

numbers in your area, visit our website at www.sportdog.com.

Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent

batteries. Please see below for instructions on how to remove the battery from the product for separate disposal.

AT END OF PRODUCT LIFE, USE THESE BATTERY REMOVAL INSTRUCTIONS FOR FINAL DISPOSAL (DO NOT OPEN THE

COLLAR RECEIVER OR REMOTE TRANSMITTER UNTIL YOU HAVE RECEIVED THE REPLACEMENT).

• Using a Number 1 Phillips screwdriver, remove the case screws.

• Remove the case back or cover.

• Remove the old battery pack.

• When removing the old battery pack, care must be taken when gripping the connector ﬁrmly to avoid damaging the

wires. Shorting the battery wires may cause ﬁre or explosion.

• These instructions are not valid for repair or battery replacement. Replacing the battery with a battery not

speciﬁcally approved by Radio Systems Corporation may cause ﬁre or explosion. Please call the Customer Care

Centre to avoid invalidating your warranty.

IMPORTANT RECYCLING ADVICE

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be

recycled. If you no longer require this equipment, do not place it in the normal municipal waste system. Please return

it to where it was purchased in order that it can be placed in our recycling system. If this is not possible, please contact

the Customer Care Centre for further information. For a listing of Customer Care Centre telephone numbers, visit our

website at www.sportdog.com.

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WARRANTY

THREE YEAR NONTRANSFERRABLE LIMITED WARRANTY

This Product has the beneﬁt of a limited manufacturer’s warranty. Complete

details of the warranty applicable to this Product and its terms can be found at www.sportdog.com and/ or are available by

contacting your local Customer Care Centre.

Europe - Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Ireland

Canada - Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA

Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, eﬀective January

1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio

Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when

subject to normal and proper residential use, will be free from defects in material or workmanship for a period of three (3)

years from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the

Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems

Customer Service, Radio Systems covers labour and parts for the ﬁrst three years of ownership; after the ﬁrst three years, a

service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems’

sole discretion.

The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser

resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited

Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers

who purchase products outside of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to

the original place of purchase for any warranty issues.

Pease note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other

reason outside of these Warranty terms.

Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty

Ltd. Customer Care Centre at:

Radio Systems Australia Pty Ltd.

PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia

Australia Residents: 1800 786 608

New Zealand Residents: 0800 543 054

Email: info@petsafeaustralia.com.au

To ﬁle a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace

faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain

a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of

the Product.

If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a

replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product

for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product

is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product

to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components

and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in

addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that

cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and

for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or

replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608

(Australia) or 0800 543 054 (New Zealand).

19

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Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. et tout autre ﬁlière

ou marque de Radio Systems Corporation peuvent-être collectivement désignées par « nous » à partir de la lecture

de ce document.

CONSIGNES DE SÉCURITÉ IMPORTANTES

DESCRIPTION DES TERMES ET SYMBOLES UTILISÉS DANS CE MANUEL

Ce symbole est une alerte de sécurité. Il est utilisé pour vous alerter des risques de

blessures. Veuillez respecter tous les messages de sécurité qui suivent ce symbole pour

éviter tout risque de blessure ou de décès.

AVERTISSEMENT indique une situation dangereuse qui, si elle n’est pas évitée, pourrait

entraîner la mort ou des blessures graves.

ATTENTION, utilisé sans le symbole d’alerte de sécurité, indique une situation

dangereuse qui, si elle n’est pas évitée, pourrait blesser votre animal.

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