Datalogic Magellan 9800i Quick Reference Manual

Marca: Datalogic

Modello: Magellan 9800i

Tipo: Quick Reference Manual

Magellan

9800i

Scanner and Scanner-Scale with Imaging Technology

Quick Reference Guide

Datalogic ADC, Inc.

959 Terry Street

Eugene, OR 97402

USA

Telephone: (541) 683-5700

Fax: (541) 345-7140

therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic

ADC, Inc. or its subsidiaries or affiliates ("Datalogic" or "Datalogic ADC"). Owners of Datalogic products are hereby granted

a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal busi-

ness purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this

documentation and shall ensure that all notices appear on any reproductions of the documentation.

Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic repre-

sentative. Electronic versions may either be downloadable from the Datalogic website (www.datalogic.com) or provided

on appropriate media. If you visit our website and would like to make comments or suggestions about this or other Dat-

alogic publications, please let us know via the "Contact Datalogic" page.

Disclaimer

Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate, however,

Datalogic reserves the right to change any specification at any time without prior notice.

Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries, including the U.S.A. and

the E.U. All other brand and product names may be trademarks of their respective owners.

Magellan is a registered trademark of Datalogic ADC, Inc. in many countries, including the U.S.A. and All-Weighs, First-

Strike and SurroundScan are registered trademarks of Datalogic ADC, Inc. in the U.S.A. OmegaTek, Produce Rail, Produc-

tivity Index Reporting and SmartSentry are all trademarks of Datalogic ADC, Inc.

This product may be covered by one or more of the following patents:

Design Patents: EP002139097, ZL201230602464.1

Utility Patents: CA2492693C, EP0789315B1, EP1114391B1, EP1307854B1, EP1330772B1, EP1479054B1, EP1481378B1, EP1797521B1,

EP1828957B1, EP1890272B1, EP2287817B1, US5834708, US5837983, US5992740, US6478224, US6499662, US6561427, US6585157,

US6705527, US6729603, US6783072, US6857567, US6877663, US6917723, US7108170, US7132947, US7170414, US7172123, US7201322,

US7204422, US7234641, US7299975, US7374092, US7407096, US7495564, US7506816, US7527198, US7562817, US7619527, US8006904,

US8011579, US8172145, US8245926, US8261990, US8358211, US8488210, USRE40071, ZL200780018182.3, ZL200880117067.6

Additional patents pending.

Quick Reference Guide i

DATALOGIC ADC, INC. MAGELLAN

END USER LICENSE AGREEMENT

Notice to End User: The Datalogic Product you have acquired contains embedded Software, which is integral to the product's operation. This

Software is being provided to you under license, subject to the terms and conditions of this Agreement. If you use the Datalogic Product, you will

be deemed to have accepted the terms and conditions of this Agreement. If you do not intend to be bound to the terms of this Agreement, Data-

logic is not willing to license the Software to you, you may not use the Datalogic Product or the Software, and you must contact the party from

whom you acquired the Datalogic Product for instructions.

This End User Software License Agreement ("Agreement") is a legally binding agreement governing the licensing of the Software and Documentation by Dat-

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1.3 "Datalogic Product" means the Datalogic Magellan

800i, Magellan

1000i series, Magellan

1100i series, Magellan

1400i series, Magellan

2200VS series, Magellan

2300HS series, Magellan

3200VSi series, Magellan

3300HSi series, Magellan

8100 series, Magellan

8200

series, Magellan

8300 series, Magellan

8400 series, Magellan

8500 series, Magellan

9500 series, Magellan

9800i series and/or Magellan

series scanner and/or scanner/scale product, including all embedded Software in and all Documentation related to such product, which has been

purchased or otherwise acquired by End User, whether obtained directly or indirectly from Datalogic.

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2.1 Datalogic grants to End User a non-exclusive, non-transferable, perpetual license to use the Software, solely on the Datalogic Product in which it is

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tected by intellectual property laws and treaties. The license set forth in this Agreement does not transfer to End User any ownership of Datalogic's or its third

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mence any legal actions to obtain such rights. End User shall not remove, modify, or take any other action that would obscure any copyright, trademark, pat-

ent marking, or other intellectual property notices contained in or on the Datalogic Product.

5. Proprietary Information.

5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of Datalogic and Datalogic's third party

licensors and End User acquires no right or interest in any Proprietary Information.

5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of Datalogic or its third party licensors to any person

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protect the Proprietary Information no less securely than if it were End User's own intellectual property.

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6. Limited Warranty.

6.1 Datalogic warrants that, under normal use and operation, the Datalogic Product will conform substantially to the applicable Documentation for the

period specified in the Documentation. During this period, for all reproducible nonconformities for which Datalogic has been given written notice, Data-

logic will use commercially reasonable efforts to remedy nonconformities verified by Datalogic. End User agrees to supply Datalogic with all reasonably

ii Magellan

9800i

requested information and assistance necessary to help Datalogic in remedying such nonconformities. For all defects reported to Datalogic within the

warranty period, Datalogic's liability is limited to providing End User with one copy of corrections or responding to End User's problem reports accord-

ing to Datalogic's standard assistance practices. Datalogic does not warrant that the product will meet End User's requirements or that use of the prod-

uct will be uninterrupted or error free, or that Datalogic's remedial efforts will correct any nonconformance. This limited warranty does not cover any

product that has been subjected to damage or abuse, whether intentionally, accidentally, or by neglect, or to unauthorized repair or unauthorized instal-

lation, and shall be void if End User modifies the product, uses the product in any manner other than as established in the Documentation, or if End

User breaches any of the provisions of this Agreement.

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7.1 Datalogic will defend End User against any claim in a lawsuit that the Datalogic Product furnished hereunder infringe a United States patent or copy-

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EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PROD-

UCT LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE DATALOGIC

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other address as may be specified by Datalogic in writing.

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assets are located.

11.5 Attorneys’ Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to rea-

sonable attorneys' fees, both at trial and on appeal.

- END -

Quick Reference Guide 1

Introduction

The Magellan

9800i is a multi-plane imaging bar code scanner with an optional inte-

grated scale, designed to serve in supermarket peripheral lanes. This manual describes its

basic operation. For more detailed information about setup, installation and programming,

see the Product Reference Guide for this product. These manuals are provided in Portable

Document Format (PDF) for viewing and printing from the website listed on the back

cover of this manual. Additionally, printed manuals can be ordered from your dealer/dis-

tributor.

Operation

FCC

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason-

able protection against harmful interference when the equipment is operated in a commer-

cial environment. This equipment generates uses and can radiate radio frequency energy,

and if not installed and used in accordance with the instruction manual, may cause harm-

ful interference to radio communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

CAUTION

If applicable, apply power to the EAS Controller box

before powering on the scanner.

CAUTION

This is a Class A product. In a domestic environment,

this product may cause radio interference, in which

case the user may be required to take adequate mea-

sures

2 Magellan

9800i

Power Supply

The scanner requires the use of an external power adapter. Use only Datalogic-approved

power supplies. See the Product Reference Guide (PRG) for more information. Alternately,

scanners connected via USB can receive Power Off the Terminal (P.O.T.) if it is determined

the terminal can supply adequate power to the scanner in this manner.

Canada

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Safety

Atención

Características de la

fuente de alimentación

eléctrica.

Entrada: 100 - 240 Vca

@ 800mA 50/60 Hz

Salida: +12 VDC @ 2500mA.

(-) Negativo al centro

Utilice en su red solo fuentes certificadas

en Argentina.

El uso de fuentes de alimentación no

compatibles puede resultar en riesgo de

incendio o de choque eléctrico para el

usuario.

SAFETY

Please note that the lamps used for illumination and

scanning have been tested and do not pose any photo-

biological hazards through normal use.

The scanner does not contain any laser devices.

Quick Reference Guide 3

Certification Label

At the time the local scale regulatory authority certifies the scanner/scale for use, a certifica-

tion label is affixed to the unit. Depending upon the size and shape of the label, placement

can be made in one of the locations shown in

Figure 1.

Figure 1. Affixing the Scale Certification Label

5 6

Left end of scanner bonnet

Remote Display Post

Right end of scanner bonnet

Atop the Bonnet underneath the Platter

Back of Remote Display Head

4 Magellan

9800i

Scanning Items

Slide or push items through the SurroundScan

scan zone in a right-to-left or left-to-right

movement. The scanner is equally efficient at scanning items in either direction. It is

unnecessary to shift the position of the bar code, as the scanner can “read” it from the bot-

tom, top, left, right, front and back side of an item, as long as it is fully within the scan

zone.

Figure 2. Scan Zones

For best scanning results...

• Keep items in their natural orientation. Don’t favor any of the scan windows.

• Push or slide items instead of lifting them. Avoid unnecessary hand and wrist

movements such as rotation, gripping or twisting, as this can cause repetitive

motion injuries. This helpful technique can also allay the possibility of lifting

thousands of pounds per day

Scan Zone for Main Scanner

Optional Top Down Reader (TDR) Scan

Zone

Slide items over the center of the hori-

zontal window for best scan coverage.

NOTE

If a POS terminal holds the scanner in a dis-

abled state, the scanner enters limited scan-

ning mode which allows reading of

programming labels but ‘chirps’ other labels.

Quick Reference Guide 5

The SurroundScan™ scan pattern and advanced FirstStrike™ decoding software ensures the

scanner will read most hard-to-read codes quickly and without a need to particularly reori-

ent items.

Weighing Items (Scale Models)

The unique platter design allows you to place items anywhere on its surface, including

leaning atop its vertical section, to be weighed accurately. In addition, the Produce Rail

allows items to rest above the counter and other non-weighing surfaces. See

Figure 3.

Once weighed items have been positioned, enter PLU (price Look-Up) data as described in

your POS system instructions. Item weight is displayed on the Remote Display and/or the

host display.

Figure 3. Weighing Items

Scale Sentry

Option

The optional ScaleSentry feature monitors items placed on the platter to detect and indi-

cate if they are overhanging non-weighing surfaces. If the system’s infrared (IR) beams

sense items encroaching past the sides of the weigh platter, the speaker will sound a unique

tone and/or the ScaleSentry LED indicator will illuminate to indicate a ScaleSentry error

condition. A scale transaction cannot be completed until the item(s) are repositioned to

rest fully on the platter (move them towards the center), clearing the condition. Reference

the PRG for more ScaleSentry options and details.

6 Magellan

9800i

Top Down Reader (TDR) Option

The scanner’s exclusive Top Down Reader (TDR) is an optional feature of the scanner, and

is available in two different heights in order to provide flexibility for installations. The

TDR can perform multiple functions:

• The TDR contributes significantly to the overall bar code read zone by scanning

items from a unique top-down angle.

• The eCommerce option allows customers to use the TDR to conveniently scan

coupons and other bar codes presented ...even those displayed on their cell phone.

Depending upon the way this feature is programmed into the scanner, coupons

are either simply presented to the customer-facing E-commerce scanner as shown

Figure 4, or the sales associate must push the E-commerce button to read a

coupon as it is presented to that screen.

• The TDR also has an optional ability to take pictures. The scanner must be con-

figured for TDR image capture and a microSD card must be installed in the card

slot provided for it. Position the photo subject within the field of view of the

downward-facing TDR imager, then use the Camera button located on the Con-

trol Panel to take the picture. The scanner’s speaker will sound a “shutter click”

sound and/or the Camera indicator LED will light to indicate image capture.

Photos are stored on the microSD card and automatically numbered from

image000 to image999.

Figure 4. Scanning a Bar Code from a Cell Phone

Your

Coupon

Quick Reference Guide 7

Electronic Article Survellance (EAS) Deactivation Options

Deactivation of Sensormatic® or Checkpoint® EAS tags is an optional function. The scan-

ner must be expressly enabled to perform in either capacity.

Sensormatic Coupled Mode

When the scanner is configured to use Coupled EAS Deactivation Mode, deactivation of a

given item happens automatically following its bar code being successfully read.

Sensormatic Decoupled Mode

When in Decoupled Mode, the sales associate must press the Manual EAS Deactivation

button in order to deactivate an item. In this mode, deactivation is independent of the

scanning function.

Controls and Indicators

The scanner features two prominent LED indicator bars on top of its vertical “bonnet”

(item #2 in

Figure 5) as well as (optionally) another highly visible LED indicator for indi-

cating E-commerce reading activities atop the Top Down Reader (if a TDR is present)

which is item #1 in

Figure 5.

Figure 6 illustrates, two panels on either side of the vertical scan windows contain con-

trol buttons and more LED indicators. Additionally, a configurable speaker is used to

sound scanning, weighing and EAS deactivation indications. See the LED and Beeper Indi-

cations section for more details.

Figure 5. Top Side LED Indicators

E-commerce LED Indicator located

on TDR (optional feature)

LED Indicator “Bars”

8 Magellan

9800i

Figure 6. Control Buttons and Indicator LEDs

a. Some audible indications are configurable to be on or off, as well as offer their own pro-

grammable options for pitch, volume, etc.

Scale Zero Button

ScaleSentry Indicator LED (Red)

With all weight removed from the

scale, push this button to set the scale

to zero.

This LED indicates the current ScaleSentry condition. See

the LED and Beeper Indications section for more informa-

tion.

Manual EAS Deactivation Button

Speaker

When in EAS Manual Deactivation

Mode, push this button to deactivate

an item.

Sounds

beeps, error tones and other audible signals to

indicate good read, ScaleSentry alert, system error and

other conditions.

ScaleSentryOverride Button

Scanner Control Button

When configured to do so, a push of

this button will override a detected

scale overhang condition.

-If the scanner is “asleep”, press this button to wake it up.

-Press this button momentarily to enter beeper volume

change state. Select one of five volume settings.

-Press this button between 1 and 4 seconds to enter beeper

tone change state.

-Press this button between 5 and 9 seconds to enter Scan-

ner Diagnostics Mode.

-Press this button for 10 seconds to initiate a soft reset.

Scale Indicator LED (Yellow)

Camera Button

This LED indicates scale functions.

See the Indicator Table for more infor-

mation.

This button is used to take pictures with the Top Down

Reader (TDR) when images are captured to a microSD

card. See the PRG for details about this option.

EAS Indicator LED (Red/Green/

Orange)

eCommerce Button

This LED indicates EAS functions with

red, green OR orange color. See the

Indicator Table for more information.

If an optional TDR is configured so, press this button to

place the scanner in eCommerce state. Bar code(s) can be

read by the E-commerce Reader while in this state.

Quick Reference Guide 9

WEEE Statement

English

For information about the disposal of Waste Electrical and Electronic Equipment (WEEE),

please refer to the website at www.datalogic.com.

Italian

Per informazioni sullo smaltimento delle apparecchiature elettriche ed elettroniche con-

sultare il sito Web www.datalogic.com.

French

Pour toute information relative à l’élimination des déchets électroniques (WEEE), veuillez

consulter le site internet www.datalogic.com.

German

Informationen zur Entsorgung von Elektro- und Elektronik- Altgeräten (WEEE) erhalten Sie

auf der Webseite www.datalogic.com.

Spanish

Si desea información acerca de los procedimientos para el desecho de los residuos del

equipo eléctrico y electrónico (WEEE), visite la página Web www.datalogic.com.

Portuguese

Para informações sobre a disposição de Sucatagem de Equipamentos Elétricos e Eletrôni-

cos (WEEE -Waste Electrical and Electronic Equipment), consultar o site web www.data-

logic.com.

Chinese

有关处理废弃电气电子设备 (WEEE) 的信息，请参考 Datalogic 公司的网站

www.datalogic.com/。

Japanese

廃電気電⼦機器 (ＷＥＥＥ) の処理についての関連事項は Datalogic のサイト

www.datalogic.com をご参照下さい。

Waste Electrical and Electronic Equipment (WEEE) Statement

10 Magellan

9800i

China RoHS

部件名称

Lead (Pb) Mercury

(Hg)

Cadmium

(Cd)

Hexavalent

Chromium

(Cr (VI))

Polybrominated

biphenyls

(PBB)

Pol ybr om inated

di phenyl ethers

(PBDE)

有毒有害物质或元素

PART

铅汞镉六价铬多溴联苯多溴二苯醚

Cable

电缆 X O O O O O

Scale Assembly

电子称组件 X O O O O O

Assembly, Spider

电子秤支架组

件

X O O O O O

PC B Assemblies

多氯联苯的程序集 X O O O O O

Assembly Remote

displa

显示器组件

X O O O O O

Power Off Terminal

Assembly

终端断电组件

X O O O O O

Scale Sentry assembly

规模哨兵大会 X O O O O O

代表此种部件的所有均质材料中所含的该种有毒有害物质均低于中华人民共和国信息产业部所颁布的

《电子信息产品中有毒有害物质的限量要求》(SJ/T 11363-2006) 规定的限量。

X: 代表此种部件所用的均质材料中, 至少有一类材料其所含的有毒有害物质高于中华人民共和国信息产业部所颁布的

《电子信息产品中有毒有害物质的限量要求》(SJ/T 11363-2006) 规定的限量

EFUP determined by “Look-up Method” (scanner). 环保使用期限取决于“查表法”（扫描仪）

Quick Reference Guide 11

LED and Beeper Indications

The scanner’s beeper sounds and its lamps and indicator LEDs illuminate to indicate various functions or errors. The tables in this section list

some of these indications. Reference the PRG for a more complete listing. One exception to the behaviors listed in the tables is that some

functions are programmable, and may or may not be turned on. For example, certain indications such as the power-up beep can be disabled

using programming bar code labels.

INDICATION

Scanner

LED

BEEPER

COMMENT

Count Frequency Volume Duration

Pre-operating Mode OFF OFF

Power-up Beep N/A Unique WAV file sound. Default sound is a synthesized chord ending with two light bells.

Good Read Beep Bright flash 1 Current Current Current Frequency, volume and duration are configurable.

ROM Failure

200ms ON

200 ms OFF

1 Error Highest

200ms ON

200ms OFF

Indicates either Boot or Program ROM failure.

Scanner Active

Mode

On steady and

dim

N/A

The scanner is ready for operation. Scanning is immediately

available.

Scanner Disabled

Continuous

blink 100ms ON

/ 900ms OFF

N/A The Host has disabled scanning.

Sleep Mode

10ms ON

1990ms OFF

N/A

The scanner has been inactive for a period and is in a power-sav-

ing mode.

Chirp Indications

(see comment)

N/A 6 Highest Current

20ms ON

20ms OFF

A “Chirp” is used to indicate the following:

-Reading labels while in limited scanning mode.

-Label rejection during label programming.

-A label with no data.

-Labels rejected through the auxiliary port when in Scanner

Diagnostics Mode.

INDICATION Scale LED BEEPER COMMENT

Scale at Zero On steady N/A

The scale is at rest and reads zero weight. The scale is ready to

weigh.

Scale Error

Reporting

Coded

sequence

N/A

When the scanner is in Scale Diagnostics Mode, the Remote

Scale Display and the Scale LED indicator can communicate spe-

cific scale failures. See the PRG for more details.

12 Magellan

9800i

Error Codes

Upon startup, if the scanner sounds a long error

tone followed by alternating flashing of the green

and yellow LED indicators, and an error code is

displayed on the Health & Status Indicator, this

means the scanner has not passed its automatic

Selftest and has entered FRU (Field Replaceable

Unit) isolation mode. The scanner remains in

this mode, until any button is pushed.

After a button is pushed, the scanner flashes the

green LED a set number of times to indicate the

error code. After one cycle of flashing has passed, another button push

resets the scanner. The PRG describes the LED flash codes associated with an error

found. If your scanner indicates any of these errors, note the code number, then

contact Helpdesk for assistance.

Sensormatic® EAS Indications

If the scanner is equipped with the optional Sensormatic EAS opton, various deactivation and validation indications will be enabled.

INDICATION EAS LED

BEEPER

COMMENT

Count Frequency Volume Duration

Entering EAS

Coupled Mode

Green ON N/A

Upon sensing an

inactive to active

transition

Red ON

Green OFF

N/A While in EAS Coupled Mode.

Upon sensing an

active to inactive

transition

Red OFF

Green ON

N/A While in EAS Coupled Mode.

Upon receiving

validation of EAS

tag deactivation

Orange ON

until EAS

beeper turns

OFF

1 ~ 1500 Hz Current Configurable While in EAS Coupled Mode.

EAS Bad Beep N/A Same as FRU error tone While in EAS Coupled Mode.

Label Programming Mode

Indications

These indications occur only when the scanner is in

Programming Mode or when placing the scanner in

that mode.

INDICATION LED BEEP(S)

Label

Programming

Mode Entry

Continuous

blink 1 sec. ON

/ 1 sec. OFF

Same as good

read indication

Acceptance of

Partial Labels

N/A 1

Partial Label

Reading Cancel

N/A 6

Acceptance of

Complete Labels

N/A 3

Indicator

Health & Status

Quick Reference Guide 13

Product Labeling

The illustration on the following page shows the general shape and position of the labels

located on the scanner beneath the platter and on the bottom side of the scanner.

NOTE

Labels are shown to illustrate their location only. Please

view the labels on your product for actual details.

14 Magellan

9800i

AUX

EAS

SCALE

HOST

TDR

HOST

PORT

USB

0.00

REMOTE

DISPLAY

POWER

POWE R

0.00

HOST

PORT

SCALE

HOST

EAS AUX

REMOTE

DISPLAY

USB

TDR

Beneath the Platter Underside of Scanner

Scale Regulatory Label (units with scales only)

Regulatory - I/F Label

Serial Number Label

Connector Bulkhead Label

Quick Reference Guide 15

Warranty

Datalogic warrants to Customer that this product will be free from defects in

materials and workmanship for a period of 1 year from product shipment.

Datalogic ADC Limited Factory Warranty

Warranty Coverage

Datalogic ADC (“Datalogic”) hardware products are warranted against defects in

material and workmanship under normal and proper use. The liability of Data-

logic under this warranty is limited to furnishing the labor and parts necessary

to remedy any defect covered by this warranty and restore the product to its

normal operating condition. Repair or replacement of product during the war-

ranty does not extend the original warranty term. Products are sold on the basis

of specifications applicable at the time of manufacture and Datalogic has no

obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or workmanship,

Datalogic shall, at its sole option repair or replace the product without additional

charge for parts and labor, or credit or refund the defective products duly

returned to Datalogic. To perform repairs, Datalogic may use new or recondi-

tioned parts, components, subassemblies or products that have been tested as

meeting applicable specifications for equivalent new material and products.

Customer will allow Datalogic to scrap all parts removed from the repaired prod-

uct. The warranty period shall extend from the date of shipment from Datalogic

for the duration published by Datalogic for the product at the time of purchase

(Warranty period). Datalogic warrants repaired hardware devices against defects

in workmanship and materials on the repaired assembly for a 90 day period

starting from the date of shipment of the repaired product from Datalogic or

until the expiration of the original warranty period, whichever is longer. Datalogic

does not guarantee, and it is not responsible for, the maintenance of, damage to,

or loss of configurations, data, and applications on the repaired units and at its

sole discretion can return the units in the “factory default” configuration or with

any software or firmware update available at the time of the repair (other than

the firmware or software installed during the manufacture of the product). Cus-

tomer accepts responsibility to maintain a back up copy of its software and data.

16 Magellan

9800i

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must notify

Datalogic of the claimed defect before the expiration of the applicable Warranty

period and obtain from Datalogic a return authorization number (RMA) for return

of the product to a designated Datalogic service center. If Datalogic determines

Customer’s claim is valid, Datalogic will repair or replace product without addi-

tional charge for parts and labor. Customer shall be responsible for packaging

and shipping the product to the designated Datalogic service center, with ship-

ping charges prepaid. Datalogic shall pay for the return of the product to Cus-

tomer if the shipment is to a location within the country in which the Datalogic

service center is located. Customer shall be responsible for paying all shipping

charges, duties, taxes, and any other charges for products returned to any other

locations. Failure to follow the applicable RMA policy, may result in a processing

fee. Customer shall be responsible for return shipment expenses for products

which Datalogic, at its sole discretion, determines are not defective or eligible for

warranty repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified, altered, repaired or

upgraded by other than Datalogic service personnel or its authorized rep-

resentatives;

(ii) any claimed defect, failure or damage which Datalogic determines was

caused by faulty operations, improper use, abuse, misuse, wear and tear,

negligence, improper storage or use of parts or accessories not approved

or supplied by Datalogic;

(iii) any claimed defect or damage caused by the use of product with any

other instrument, equipment or apparatus;

(iv) any claimed defect or damage caused by the failure to provide proper

maintenance, including but not limited to cleaning the upper window in

accordance with product manual;

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