Intermec EasyCoder 4420 Manuale utente

EasyCoder

®

4420/4440

Bar Code Label Printer

P/N 066392-002

User’s Manual

4420 and 4440 Bar Code Label Printer User’s Manual

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ii

Intermec Technologies Corporation

6001 36th Avenue West

Everett, WA 98203-9280

U.S. service and technical support: 1-800-755-5505

U.S. media supplies ordering information: 1-800-227-9947

Canadian service and technical support: 1-800-668-7043

Canadian media supplies ordering information: 1-800-268-6936

Outside U.S.A. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing customers

to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for

any other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.



2001 by Intermec Technologies Corporation

The word Intermec, the Intermec logo, INCA (under license), MobileLAN, JANUS, IRL, Trakker Antares,

EZBuilder, TE 2000, Data Collection Browser, dcBrowser, Universal Access Point, UAP, Duratherm,

EasyCoder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or registered

trademarks of Intermec.

Novell is a registered trademark of Novell, Inc.

Kimdura is a registered trademark of Kimberly Clark.

Kapton is a registered trademark of Dupont.

Speedo, Dutch, and Swiss are registered trademarks of Bitstream Inc.

The name Windows is a registered trademark of Microsoft Corporation.

IBM is a registered trademark of International Business Machines Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (



or



) symbol in

every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and

to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Manual Change Record

This page records the changes to this manual. The manual was originally released as version 001.

Version Date Description of Change

002 10/01 Updated the user’s guide to support latest hardware version of the 4420

and 4440 printers.

4420 and 4440 Bar Code Label Printer User’s Manual

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Contents

v

Contents

Before You Begin ix

Warranty Information ix

Safety Summary ix

Warnings, Cautions, and Notes x

About This Manual xi

Other Intermec Manuals xii

Getting Started

Learning About the Printer 1-3

Understanding the Front Panel 1-5

Using the Front Panel LEDs 1-5

Using the Front Panel LEDs for Troubleshooting 1-6

Using the Feed/Pause Button 1-6

Preparing the Printer for Installation 1-7

Connecting the Printer to a Power Source 1-7

Opening the Printer 1-9

Loading Media Into the Printer 1-10

Loading Roll Media 1-10

Loading Fanfold Media 1-12

Loading Thermal Transfer Ribbon 1-13

Printing the Hardware Configuration Test Label 1-16

Setting the Media Sensitivity Number 1-17

Setting the MSN for Intermec Media and Ribbon 1-18

Setting the MSN for Other Media and Ribbon 1-20

Installing the Printer

Connecting the Printer to Your System 2-3

Connecting the Printer to a PC 2-4

Connecting the Printer to a PC Serial Port 2-4

Connecting the Printer to a PC Parallel Port 2-4

Connecting the Printer to a Network 2-5

Connecting the Printer to an AS/400 2-5

Connecting the Printer to a Mainframe 2-6

Cabling in Noisy Electrical Environments 2-6

1

2

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

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vi

Configuring the Serial Port for Communications 2-7

Communicating With the Printer 2-9

Using the PrintSet Software 2-9

Using Third-Party Software 2-9

Using Intermec Printer Language (IPL) Commands 2-9

Using PrintSet to Test Communications 2-10

Maintaining the Printer

Inspecting the Printer 3-3

Maintenance Schedule 3-3

Tools for Cleaning the Printer 3-4

Cleaning the Printhead 3-5

Cleaning the Printer Covers 3-7

Cleaning the Rollers and the Tear Bar 3-7

Cleaning the Media Guides and Media Path 3-10

Cleaning the Label Sensors 3-12

Troubleshooting the Printer

Troubleshooting Checklist 4-3

Printer Operation Problems 4-3

Print Quality Problems 4-5

Communication Problems 4-7

Preventing Data Loss 4-8

Optimizing Printer Performance

Optimizing and Maintaining Print Quality 5-3

Correcting Uneven Print Quality 5-3

Adjusting the Print Darkness 5-5

Fine-Tuning the Top of Form Position 5-7

Adjusting the Label Gap Sensor 5-10

Adjusting the Label Mark Sensor 5-11

3

4

5

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Contents

vii

Using the Printer Memory Efficiently 5-13

How Is the Printer Storage Memory Used? 5-13

Making the Most of the Memory 5-13

Increasing Throughput 5-14

What Is an Image Band? 5-14

How the Image Bands Command Works 5-14

Optimizing Print Speed and Image Band Setting 5-15

Using Test and Service Mode

Using Test and Service Mode Procedures 6-3

Printing Test Labels 6-5

Using Data Line Print Mode 6-5

Performing Selective Transfer 6-6

Using Memory Reset 6-7

Setting Configuration Commands in Test and Service Mode 6-8

Setting the Number of Dot Increments 6-9

Adjusting the Label Rest Point 6-10

Setting Emulation Mode 6-12

Using Forms Adjust 6-13

X Forms Adjust 6-14

Y Forms Adjust 6-15

Specifications

4420 and 4440 Printer Specifications A-3

Factory Default Settings A-6

Printer Options A-7

Communications Interfaces A-7

Finishers A-7

Kanji/Katakana A-8

Memory Expansion A-8

Bar Code Symbologies Supported A-8

2D Symbologies A-9

6

A

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

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viii

Character Sets

International Character Sets B-3

Advanced Character Table B-3

Emulation Mode Character Table B-4

IBM Translation Character Table B-4

Code Page 850 Character Table B-5

Extended Character Sets B-6

Communications Reference

Communications Protocols C-3

Intermec Standard Protocol C-3

XON/XOFF Protocol (Software and Hardware Flow Control) C-4

Polling Mode D C-5

Multi-Drop Protocol C-5

Hardware Protocol C-6

User-Defined Protocol C-6

Host Requirements C-8

Communications Boundaries C-8

Communications Interfaces C-9

RS-232 Serial Interface C-9

RS-422 Serial Interface C-9

RS-485 Serial Interface C-9

Printer Serial Port C-11

Glossary

Index

B

C

G

I

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Before You Begin

ix

Before You Begin

This section introduces you to standard warranty provisions, safety precautions,

warnings and cautions, document formatting conventions, and sources of additional

product information. A documentation roadmap is also provided to guide you in finding

information in this manual.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact your local

Intermec support services organization. In the U.S.A call 1-800-755-5505, and in

Canada call 1-800-668-7043. If you live outside of the U.S.A or Canada, you can find

your local Intermec support services organization on the Intermec Web site at

www.intermec.com.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this

book before handling and operating Intermec equipment. You can be seriously injured,

and equipment and data can be damaged if you do not follow the safety warnings and

cautions.

Do not repair or adjust alone Do not repair or adjust energized equipment alone

under any circumstances. Someone capable of providing first aid must always be

present for your safety.

First aid Always obtain first aid or medical attention immediately after an injury.

Never neglect an injury, no matter how slight it seems.

Resuscitation Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near high voltage, you should

be familiar with approved industrial first aid methods.

Energized equipment Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is dangerous. Electrical shock

from energized equipment can cause death. If you must perform authorized emergency

work on energized equipment, be sure that you comply strictly with approved safety

regulations.

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

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x

Warnings, Cautions, and Notes

The warnings, cautions, and notes in this manual use the following format.

Warning

A warning alerts you of an operating procedure, practice, condition, or statement

that must be strictly observed to avoid death or serious injury to the persons working

on the equipment.

Avertissement

Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence

de mort ou de blessures graves aux personnes manupulant l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or statement that

must be strictly observed to prevent equipment damage or destruction, or corruption

or loss of data.

Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour empêcher

l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de

données.

Note:

Notes are statements that either provide extra information about a topic or

contain special instructions for handling a particular condition or set of circumstances.

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Before You Begin

xi

About This Manual

Analysts and programmers should use this manual to learn how to operate, program,

and connect the printer to a network or system. The first part of this manual tells you

how to install, operate, maintain, and troubleshoot your printer. The last part of the

manual covers advanced features of the 4420 and 4440 printers. A basic understanding

of programming and data communications is necessary.

What You Will Find in This Manual

This table summarizes the information in each chapter of this manual:

For Information On Refer To

Installing the printer Chapter 1, “Getting Started.” Tells you how to plug in the printer,

load fanfold media, configure the serial port, and print a

configuration test label.

Operating the printer Chapter 2, “Installing the Printer.” Explains the printer front panel,

tells you how to load roll media, load ribbon, and print a test label.

Routine maintenance Chapter 3, “Maintaining the Printer.” Shows how to maintain the

printer.

Troubleshooting Chapter 4, “Troubleshooting the Printer.” Instructs how to

troubleshoot operation, quality, and communication problems.

Improving printer

performance

Chapter 5, “Optimizing Printer Performance.” Tells you how to

fine-tune the printer to increase processing time.

Test and Service features Chapter 6, “Using Test and Service Mode.” Provides information

on using Test and Service mode to print test labels, perform

procedures, and configure settings.

Specifications Appendix A, “Specifications.” Contains operating specifications,

options, and supported bar code symbologies.

Character sets Appendix B, “Character Sets.” Lists all of the character sets that the

4420 and 4440 printers support.

Communications Appendix C, “Communications Reference.” Provides information

on communication protocols for your system and serial port pin

assignments.

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

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Terms and Conventions

The following special terms and conventions occur throughout the manual. Refer to the

glossary for a complete list of terms.

Terms

“Printer” refers to the 4420 and the 4440 bar code label printer.

“4420” or “4440” refers to the specific model 4420 or 4440 bar code label printer.

“Media” is the label stock (including thermal transfer ribbon) on which the printer

prints labels.

“Host” refers to a personal computer or other computer that communicates with the

printer.

Conventions

The following conventions are used throughout this manual for operating procedures

and descriptions of the printer.

•

Feed/Pause refers to the Feed/Pause button on the printer front panel.

•

Downloaded commands appear in the order that you enter them into the printer

with the following conventions:

Convention Description

< > Angle brackets < > enclose mnemonic representations of ASCII control

characters. For example, <ETX> represents the ASCII “End of Text” control

character.

data

Italic text represents variable data, which you must replace with a real value. For

example,

n

signifies a variable for which you must designate a constant value.

[

data

] Italic text within brackets represents optional data.

Ctrl

Bold text represents a key on your keypad. For example,

Ctrl

represents the Ctrl

key.

Ctrl

-

Z

When two keys are joined with a dash, press them simultaneously. For example,

if you see the command

Ctrl

-

Z

, press the two keys at the same time.

E3;F3

Type all characters that appear in the Courier font by pressing an individual key

on the keypad.

Other Intermec Manuals

You may need additional information when working with the 4420 or 4440 in a data

collection system. Please visit our Web site at www.intermec.com to download many of

our current manuals in PDF format. To order printed versions of the Intermec manuals,

contact your local Intermec representative or distributor.

Getting Started

1

4420 and 4440 Bar Code Label Printer User’s Manual

Getting Started

1-3

1

This chapter introduces the 4420 and 4440 printer and explains how to get your new

printer up and running.

Learning About the Printer

Features of the 4420 and 4440 printer include:

•

High throughput

•

IEEE 1284 parallel port

•

18,000 inch ribbon capacity

•

Simple user interface

•

Moveable label gap sensor

•

Up to 10 inches per second (ips) print speed with selected media

•

Thermal transfer and direct thermal printing support

Front View

Feed/Pause

P

owe

r

/

D

a

t

a

Al

e

rt

Empty/Pause

Intermec

I

n

t

e

r

mec

4

2

0

Feed/Pause

button

Power/Data LED

Alert LED

Empty/Pause

LED

Media

window

Medi

a

cover

Media access door

44XXU001.eps

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

1-4

Back View

44XXU003.eps

1 2 3 4 5 6 7 8

Darkness adjust

control

DIP switches

Optional I/O

board port

Serial communications

port

Parallel port

On/Off

switch

AC power cord

receptacle

Fanfold media

access slot

O

I

Several options are available for use with the 4420 and 4440 printer. See Appendix A,

“Specifications,” for a complete description of each option.

Getting Started

1-5

1

Understanding the Front Panel

This section explains the function of the front panel LEDs and the Feed/Pause button.

Using the Front Panel LEDs

You use the front panel LEDs to monitor the status of the printer:

Power/Data

Alert

Empty/Pause

Feed/Pause

1

2

3

44XXU026.eps

Number LED State Indication

1 Power/Data Off

On

Flashing

Power off

Power on

Receiving data

2Alert Off

Flashing

On

Printing or idle

Over-temperature

System fault

3 Empty/Pause Off

Flashing

On

Printing or idle

Paused

Media fault

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

1-6

Using the Front Panel LEDs for Troubleshooting

Over-Temperature If the printer overheats, the Alert LED flashes and the printer

stops. Do not try to troubleshoot or adjust the printer—just allow it enough time to cool

down and it will resume operation on its own. You should only encounter this problem

after extended print jobs.

Media or System Faults If the Empty/Pause or the Alert LED remains on, the printer

is experiencing a media or system fault. See Chapter 4, “Troubleshooting the Printer,”

for help in correcting the problem.

Using the Feed/Pause Button

The Feed/Pause button, located on the front panel of the 4420 or 4440 printer, performs

several functions depending on the mode of the printer.

Printer Mode You Want To What to Do

Idle Feed out one label or a

minimum specified amount

of media.

Press and release the Feed/Pause button.

Continuously feed media. Press and hold the Feed/Pause button. When

you release the button, the media stops

feeding.

Take the printer offline. Press the Feed/Pause button twice. Press the

button again to bring the printer online.

Printing Pause the printer. Press and release the Feed/Pause button. Press

and release the button again to resume

printing.

Cancel the current print

job.

Press and hold the Feed/Pause button until the

printer stops printing.

Turned on for the

first time

Print the hardware

configuration test label.

Press and hold the Feed/Pause button. See

“Printing the Hardware Configuration Test

Label” later in this chapter.

Getting Started

1-7

1

Preparing the Printer for Installation

Before connecting the printer to your data collection system, you need to

1. connect the printer to a power source.

2. open the printer.

3. load media.

4. load ribbon.

5. print a hardware configuration test label.

These steps are described in the next sections.

Connecting the Printer to a Power Source

The back of the printer contains the AC power cord receptacle, the serial

communications port, the parallel communications port, the accessory port, the

darkness adjust, the On/Off switch, and two banks of DIP switches.

To connect the printer to a power source

1. Turn off the printer.

2. Make sure the DIP switches on the back of the printer are set to their factory default

settings.

Top Bank Turn on switch 1. Turn off switches 2 through 8.

Bottom Bank Turn off switches 1 through 8.

EasyCoder 4420/4440 Bar Code Label Printer User’s Manual

1-8

Connecting the Printer to a Power Source

44XXU005.eps

1 2 3 4 5 6 7 8

O

I

1 2 3 4 5 6 7 8

O

1 2 3 4 5 6 7 8

I

OI

3. Plug the AC power cord into the receptacle at the rear of the printer.

4. Plug the other end of the power cord into a grounded wall outlet or surge protector.

5. Turn the printer on.

When you turn on the printer, the green light emitting diode (LED) lights and the platen

roller advances. The yellow LED lights until you load media.

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