Widex Sound Assist Guida utente

Tipo
Guida utente
WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
Manual no.:
9 514 0562 090 02
Issue:
2023-09 9 514 0562 090 02
USER INSTRUCTIONS
Sound Assist
GB
SC
DE
DK
ES
FR
IS
IT
NL
PL
PT
1
1.3
1.5
1.4
1.2
1.1
1.6
1.9
1.8
1.10
1.7
2.1
2.4
22.2
2.3
USER INSTRUCTIONS
WIDEX Sound Assist
3
4
5
6
GB USER INSTRUCTIONS ........................................................................4
SC 用户使用手册 .............................................................................27
DE BEDIENUNGSANLEITUNG ...............................................................47
DK BRUGSANVISNING .......................................................................... 71
ES INSTRUCCIONES DE USO ................................................................94
FR MODE D’EMPLOI .............................................................................117
IS NOTKUNARLEIÐBEININGAR .......................................................... 141
IT LIBRETTO D’INSTRUZIONI ............................................................ 164
NL GEBRUIKSAANWIJZING ................................................................188
PL INSTRUKCJA OBSŁUGI ...................................................................211
PT INSTRUÇÕES DE UTILIZAÇÃO .......................................................235
FCC AND ISED STATEMENTS .................................................................260
COPYRIGHT WS AUDIOLOGY DENMARK A/S ....................................... 263
APACHE LICENSE ..................................................................................264
MADE FOR IPHONE - IPAD ....................................................................270
3
USER INSTRUCTIONS
YOUR WIDEX SOUND ASSIST DEVICE....................................................... 6
Welcome...........................................................................................................6
Intended use....................................................................................................6
Warnings...........................................................................................................7
Sound Assist at a glance................................................................................9
USING SOUND ASSIST..............................................................................10
Pairing the device..........................................................................................10
Range...............................................................................................................12
Turning Sound Assist on and o................................................................. 12
Changing the operating mode.................................................................... 12
Adjusting stream volume............................................................................. 13
Button lock......................................................................................................13
Wearing the Sound Assist............................................................................13
Remote microphone features......................................................................14
Bluetooth streaming features......................................................................14
Handsfree phone calls...............................................................................15
Audio streaming.........................................................................................16
Telecoil streaming..........................................................................................16
Remote control features...............................................................................17
Changing program.....................................................................................17
4
Adjusting the sound...................................................................................17
Charging..........................................................................................................18
The app............................................................................................................18
Overview of in-use light indicators.............................................................18
MAINTENANCE.........................................................................................21
TROUBLESHOOTING................................................................................22
REGULATORY INFORMATION.................................................................. 24
EU Directives..................................................................................................24
Directive 2014/53/EU................................................................................24
Information regarding disposal.............................................................. 24
SYMBOLS.................................................................................................25
5
YOUR WIDEX SOUND ASSIST DEVICE
Welcome
Thank you for choosing this product to further enrich your audio experi-
ence.
Before you start using this device, please read these instructions carefully
to learn about features and functionalities.
NOTE
Your device may not look exactly as illustrated. We reserve the right to make
any changes considered necessary.
Intended use
The device is intended to transmit audio from the built-in microphones
to supported hearing aids to improve speech understanding in noisy
situations.
The device can also receive audio from multiple sources (analog and
digital) and transmit the audio wirelessly to the supported hearing aids.
Further, the device can be used as a remote control to adjust the suppor-
ted hearing aids to dierent listening situations.
6
Warnings
Strangulation hazard when neck loop or charging cable gets entangled
in moving mechanical parts of machines for example.
- Use only the delivered breakaway neck loop. It will automatically
detach when entangled.
- Do not use neck loop or charging cable for children under the age of
twelve.
Your device should be stored and transported within the temperature of
-20 °C to +55 °C (-4 °F to 131 °F) and humidity ranges of 10-95 % RH.
Your device is designed to operate at temperatures during charging of
+0 °C to +40 °C (32 °F to 104 °F) and during use at temperatures of
-10 °C to +40 °C (14 °F to 104 °F), at humidity ranges of 10-95 % and
under atmospheric pressures of 750-1060 mBar.
Risk of injury or electrical shock caused by damaged devices. Do not
use obviously damaged devices and return them to point of sale.
Never dry your devices in the micro-wave or oven.
Keep the device protected from dust or external particles.
We recommend using a 5 V up to 500 mA micro USB adaptor.
Do not leave the device unattended while charging.
7
Do not dispose of this device into fire or a hot oven and do not crush or
cut the device, as this can result in an explosion.
Do not use or wear the device in mines or other areas with explosive
gases, including while refuelling a vehicle.
Do not leave the device in an extremely high temperature surrounding
environment, as this can result in an explosion or the leakage of
flammable liquid or gas.
Do not subject the device to extremely low air pressure, as this can
result in an explosion or the leakage of flammable liquid or gas.
When the device is connected via micro USB cable to external mains-
operated equipment such as a charger, PC, audio source or similar, this
equipment must comply with IEC 60950-1, IEC 62368-1, IEC 60601-1 or
equivalent safety standards.
Only the accessories and cable that are included in the sales box must
be used. Using cables other than those specified or provided may result
in increased electromagnetic emissions or decreased electromagnetic
immunity of this equipment and result in improper operation.
You can find more information on www.widex.com.
8
Sound Assist at a glance
Illustration 1
1.1 Volume buttons (+/-)
1.2 Program button
1.3 Microphones
1.4 Push-button
1.5 In-use light indicators
1.6 Power/mode button
1.7 Battery light indicator
1.8 Mode light indicators
1.9 Micro USB port
1.10 Integrated metal clip for attachment/stability on tabletop
Illustration 2
2.1 Micro USB cable
2.2 Neck loop
2.3 User instructions
2.4 Power adapter
9
USING SOUND ASSIST
All instructions are supported by illustrations found in the folded front and
back covers.
Pairing the device
Sound Assist must be paired to your hearing aids before you pair with
other devices.
Pairing to your hearing aids:
1. Make sure that Sound Assist is turned o.
2. Restart your hearing aids. The hearing aids will then be in pairing
mode for 3 minutes.
3. Press the volume up button (+) and the power/mode button (1.6)
simultaneously for 3 seconds until the in-use light indicators (1.5) are
glowing blue.
4. Make sure that the Sound Assist and your hearing aids are within 1 m
range of each other.
5. The pairing sequence will start automatically.
6. The in-use light indicators (1.5) will light green, when the pairing is
successfully completed.
After pairing the Sound Assist will start in Mic mode. The Sound Assist can
only be paired to one set of hearing aids. To pair a new set of hearing aids,
you must perform the same steps and the new pairing will overwrite the
existing one.
10
Pairing to your smartphone or other device:
1. Turn o your Sound Assist.
2. Activate Bluetooth on your smartphone/device.
3. Press the volume up button (+) and the power/mode button (1.6)
simultaneously for 3 seconds until the in-use light indicators (1.5) are
glowing blue.
4. Make sure that Sound Assist and your phone/device are within 1 metre
range of each other.
5. Go to the Bluetooth menu on your smartphone/device and pair by
selecting Sound Assist from the list of available devices.
6. The in-use light indicators (1.5) will briefly flash white, when the
pairing is successfully completed.
After pairing the Sound Assist will start in Bluetooth mode. Sound Assist
can be paired with up to 8 Bluetooth devices and actively connected to 1
Bluetooth device.
To reset hearing aid and phone/device pairings:
1. Turn o your Sound Assist.
2. Press the volume down button (-) and the power/mode button (1.6)
simultaneously for 5 seconds.
3. When the pairing list is resetting, the in-use indicators (1.5) will start
flashing yellow.
4. When the reset is completed, the Sound Assist will turn o.
11
Range
8 meters from hearing aid to Sound Assist.
10-15 meters from Bluetooth device to Sound Assist.
Function Max ranges
Partner microphone 20 cm from speaker to the device
Tabletop microphone 1.5 m from speaker to the device
Turning Sound Assist on and o
To turn on and o, press and hold the power/mode button (1.6) for 2
seconds.
Changing the operating mode
The Sound Assist has three operating modes: Remote Microphone, Blue-
tooth and Telecoil. The current operating mode is shown by the three
mode light indicators (1.8).
When the device is turned on, press the power/mode button (1.6) briefly
to toggle between the device modes.
12
Adjusting stream volume
Turn the volume of streamed sound up (+) and down (-) by briefly
pressing one of the two volume buttons (1.1). Adjusting streamed volume
can be done in all three modes, when streaming sound via Bluetooth,
Telecoil and Remote Microphone.
Room o, i.e. is the possibility of shutting out surrounding sounds in the
room by muting the hearing aid microphones while streaming audio from
your device. The function is activated by a long press on the volume down
button (-) and deactivated by a long press on the volume up button (+).
Button lock
The buttons on the device can be locked to prevent them from being
unintentionally activated. Press volume up (+) and program button (1.2)
simultaneously to lock and unlock the buttons.
The in-use light indicators (1.5) flash white twice to indicate that the
buttons have been locked or unlocked.
Wearing the Sound Assist
Sound Assist can be carried by use of the integrated metal clip (1.10).
It can be attached directly on to the garment or on the neck loop (2.2)
(illustration 4).
13
Remote microphone features
Partner microphone (illustration 5): When a single speaker is wearing the
Sound Assist, the device automatically streams the voice of the conversa-
tion partner to the hearing aid.
Tabletop microphone (illustration 6): For a setting with multiple speak-
ers, Sound Assist can be used as a tabletop microphone. When placing
the device on a flat surface, e.g. on the table at a dinner party, it will
automatically stream the voices to the hearing aid.
If you want to focus on a single speaker, it is possible to lock the listening
direction and manually point at the speaker you want to listen to. To lock
the listening direction, press and hold the push-button (1.4) until the top
in-use light indicator is solid green. The direction will be locked regardless
of device orientation. Press and hold the push-button again to unlock the
listening direction.
Muting the microphones
In all remote microphone scenarios, the microphones can be muted and
unmuted by briefly pressing the push-button (1.4).
Bluetooth streaming features
In Bluetooth mode, the Sound Assist can be used for handsfree phone
calls and audio streaming from a connected Bluetooth device to your
hearing aid (illustration 3).
14
Handsfree phone calls
The Sound Assist will allow you to accept, decline and end phone calls and
the built-in microphones (1.3) will pick up your voice during a call.
Incoming calls
Answer Press push-button (1.4) briefly and speak into Sound As-
sist's microphone (1.3).
End Press push-button (1.4) briefly.
Reject Press and hold push-button (1.4) for 2 seconds.
Outgoing calls
Call up Start the call on the connected phone or make a request
via the phone's voice assistant. Once connected, speak
into Sound Assist's microphone.
How to activate the Voice Assistant
In Bluetooth mode, you can activate the Voice Assistant on a connected
device, except for when you are in an active phone call.
Sound Assist must be connected to a Bluetooth device with a Voice
Assistant enabled to activate the Voice Assistant support.
Press and hold the push-button (1.4) for 2 seconds, and make your voice
command.
15
Audio streaming
You can use Sound Assist to stream audio from any Bluetooth source to
your hearing aid. Simply activate streaming on your connected device.
Play/pause Press the push-button (1.4) briefly
Next track Press the push-button (1.4) twice
Previous track Press the push-button (1.4) three times
NOTE
Handsfree phone calls and audio streaming from connected Bluetooth sources
is only possible in Bluetooth mode.
Telecoil streaming
When Sound Assist is in Telecoil mode, it will stream sound from any
Telecoil nearby. This means that users of hearing aids without Telecoil can
connect to Telecoil systems.
When streaming Telecoil audio it is important that the device is oriented
with the power/mode button (1.6) pointing upwards. Wearing the Sound
Assist by the neck loop is advised.
To suspend the stream, press the push-button (1.4) briefly. Press again to
resume the stream.
16
Remote control features
When not used for streaming, Sound Assist can be used as a remote
control for your hearing aids, if you want to change program or adjust
volume. To use your Sound Assist for this, first select Bluetooth mode.
Changing program
Press the program button (1.2) briefly to change program on your hearing
aid.
If your hearing aid is programmed with the special Zen+ program, you
access this by a long press on the program button (1.2). Short presses
on the program button will then allow you to choose from among any
available Zen styles.
You return to the standard listening programs with a long press of the
program button.
Adjusting the sound
For adjusting the volume, press the volume up button (+) briefly to raise
the volume, and press the volume down button (-) briefly to lower the
volume.
17
Charging
Connect the micro USB cable (2.1) to your Sound Assist and the power
supply. We recommend that you use the micro USB cable included.
It takes approximately 3 hours to charge your device, and the first 30-60
minutes of charging will give a significant boost in battery life.
NOTE
The device is usable during charging.
The app
Download the MOMENT app from Apple App Store or Google Play Store
and use this for notifications to upgrade the firmware. Control the settings
such as volume and program selection on the hearing aids.
Simply follow the instructions in the app.
Overview of in-use light indicators
Light indicator Indicator
behaviour Meaning
1.7 Solid green The battery level is full or high
1.7 Solid yellow The battery level is medium
1.7 Solid red The battery level is low
1.7 Flashing green The device is charging
18
Light indicator Indicator
behaviour Meaning
1.5 Rotating white The device is not paired to any hear-
ing aids and has no functionality
1.5 Glowing blue The device is in pairing mode
1.5 Flashing yellow The pairing list is being reset
1.8 Solid green Current device mode
1.5 All 4 indicators
are solid green The device is working as a remote
microphone and is listening in all di-
rections
1.5 1 indicator is sol-
id green The device is working as a remote
microphone and is in listening in the
respective direction
1.5 All 4 indicators
are red The device microphones are muted
1.5 All 4 indicators
are flashing blue There is an incoming phone call
1.5 All 4 indicators
are solid blue The device is streaming audio from a
connected Bluetooth device
1.5 All 4 indicators
are flashing
white
The device buttons are locked or un-
locked
19
Light indicator Indicator
behaviour Meaning
1.5 All 4 indicators
are flashing red The device buttons are locked and the
action cannot be performed. Unlock
the buttons to perform the desired
action
1.5 All 4 indicators
rotating green The device firmware is being updated
20
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100
  • Page 101 101
  • Page 102 102
  • Page 103 103
  • Page 104 104
  • Page 105 105
  • Page 106 106
  • Page 107 107
  • Page 108 108
  • Page 109 109
  • Page 110 110
  • Page 111 111
  • Page 112 112
  • Page 113 113
  • Page 114 114
  • Page 115 115
  • Page 116 116
  • Page 117 117
  • Page 118 118
  • Page 119 119
  • Page 120 120
  • Page 121 121
  • Page 122 122
  • Page 123 123
  • Page 124 124
  • Page 125 125
  • Page 126 126
  • Page 127 127
  • Page 128 128
  • Page 129 129
  • Page 130 130
  • Page 131 131
  • Page 132 132
  • Page 133 133
  • Page 134 134
  • Page 135 135
  • Page 136 136
  • Page 137 137
  • Page 138 138
  • Page 139 139
  • Page 140 140
  • Page 141 141
  • Page 142 142
  • Page 143 143
  • Page 144 144
  • Page 145 145
  • Page 146 146
  • Page 147 147
  • Page 148 148
  • Page 149 149
  • Page 150 150
  • Page 151 151
  • Page 152 152
  • Page 153 153
  • Page 154 154
  • Page 155 155
  • Page 156 156
  • Page 157 157
  • Page 158 158
  • Page 159 159
  • Page 160 160
  • Page 161 161
  • Page 162 162
  • Page 163 163
  • Page 164 164
  • Page 165 165
  • Page 166 166
  • Page 167 167
  • Page 168 168
  • Page 169 169
  • Page 170 170
  • Page 171 171
  • Page 172 172
  • Page 173 173
  • Page 174 174
  • Page 175 175
  • Page 176 176
  • Page 177 177
  • Page 178 178
  • Page 179 179
  • Page 180 180
  • Page 181 181
  • Page 182 182
  • Page 183 183
  • Page 184 184
  • Page 185 185
  • Page 186 186
  • Page 187 187
  • Page 188 188
  • Page 189 189
  • Page 190 190
  • Page 191 191
  • Page 192 192
  • Page 193 193
  • Page 194 194
  • Page 195 195
  • Page 196 196
  • Page 197 197
  • Page 198 198
  • Page 199 199
  • Page 200 200
  • Page 201 201
  • Page 202 202
  • Page 203 203
  • Page 204 204
  • Page 205 205
  • Page 206 206
  • Page 207 207
  • Page 208 208
  • Page 209 209
  • Page 210 210
  • Page 211 211
  • Page 212 212
  • Page 213 213
  • Page 214 214
  • Page 215 215
  • Page 216 216
  • Page 217 217
  • Page 218 218
  • Page 219 219
  • Page 220 220
  • Page 221 221
  • Page 222 222
  • Page 223 223
  • Page 224 224
  • Page 225 225
  • Page 226 226
  • Page 227 227
  • Page 228 228
  • Page 229 229
  • Page 230 230
  • Page 231 231
  • Page 232 232
  • Page 233 233
  • Page 234 234
  • Page 235 235
  • Page 236 236
  • Page 237 237
  • Page 238 238
  • Page 239 239
  • Page 240 240
  • Page 241 241
  • Page 242 242
  • Page 243 243
  • Page 244 244
  • Page 245 245
  • Page 246 246
  • Page 247 247
  • Page 248 248
  • Page 249 249
  • Page 250 250
  • Page 251 251
  • Page 252 252
  • Page 253 253
  • Page 254 254
  • Page 255 255
  • Page 256 256
  • Page 257 257
  • Page 258 258
  • Page 259 259
  • Page 260 260
  • Page 261 261
  • Page 262 262
  • Page 263 263
  • Page 264 264
  • Page 265 265
  • Page 266 266
  • Page 267 267
  • Page 268 268
  • Page 269 269
  • Page 270 270

Widex Sound Assist Guida utente

Tipo
Guida utente