Juniper SRX300 Series Manuale utente

Categoria
Gateway / controllori
Tipo
Manuale utente
SRX300 Services Gateway Hardware Guide
Modified: 2016-09-09
Copyright © 2016, Juniper Networks, Inc.
Juniper Networks, Inc.
1133 Innovation Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Copyright © 2016, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other
trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
SRX300 Services Gateway Hardware Guide
Copyright © 2016, Juniper Networks, Inc.
All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the
year 2038. However, the NTP application is known to have some difficulty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of
that EULA.
Copyright © 2016, Juniper Networks, Inc.ii
Table of Contents
About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Part 1 Overview
Chapter 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SRX300 Services Gateway Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SRX300 Services Gateway CLI and J-Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2 Chassis Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SRX300 Services Gateway Chassis Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the SRX300 Services Gateway Front Panel . . . . . . . . . . . . . . . . . . 5
Understanding the SRX300 Services Gateway Back Panel . . . . . . . . . . . . . . . . . . . 7
Chapter 3 Power System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Understanding the SRX300 Services Gateway Power Supply . . . . . . . . . . . . . . . . 9
Part 2 Site Planning and Specifications
Chapter 4 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SRX300 Services Gateway Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 13
SRX300 Services Gateway Environmental Specifications . . . . . . . . . . . . . . . . . . . 13
Site Preparation Checklist for the SRX300 Services Gateway . . . . . . . . . . . . . . . . 14
General Site Installation Guidelines for the SRX300 Services Gateway . . . . . . . . 16
Chapter 5 Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SRX300 Services Gateway Rack-Mounting Requirements and Warnings . . . . . . . 19
SRX300 Services Gateway Rack Size and Strength Requirements . . . . . . . . . . . . 23
SRX300 Services Gateway Spacing of Mounting Brackets and Flange Holes . . . 23
SRX300 Services Gateway Clearance Requirements for Airflow and Hardware
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 6 Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SRX300 Services Gateway Cabinet Size and Clearance Requirements . . . . . . . . 25
SRX300 Services Gateway Cabinet Airflow Requirements . . . . . . . . . . . . . . . . . . 25
iiiCopyright © 2016, Juniper Networks, Inc.
Chapter 7 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
SRX300 Services Gateway Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . 27
SRX300 Services Gateway Power Specifications and Requirements . . . . . . . . . . 28
Chapter 8 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
RJ-45 Connector Pinouts for the SRX300 Services Gateway Ethernet Port . . . . . 29
RJ-45 Connector Pinouts for the SRX300 Services Gateway Console Port . . . . . 29
Mini-USB Connector Pinouts for the SRX300 Services Gateway Console
Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Part 3 Initial Installation and Configuration
Chapter 9 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SRX300 Services Gateway Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . 35
Required Tools and Parts for Installing the SRX300 Services Gateway . . . . . . . . 36
SRX300 Services Gateway Autoinstallation Overview . . . . . . . . . . . . . . . . . . . . . 36
Chapter 10 Unpacking the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Unpacking the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Verifying Parts Received with the SRX300 Services Gateway . . . . . . . . . . . . . . . . 37
Chapter 11 Installing the Rack Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Preparing the SRX300 Services Gateway for Rack-Mount Installation . . . . . . . . 39
Preparing the SRX300 Services Gateway for Wall-Mount Installation . . . . . . . . . 40
Preparing the SRX300 Services Gateway for Desk-Mount Installation . . . . . . . . 40
Connecting the SRX300 Services Gateway to the Building Structure . . . . . . . . . . 41
Chapter 12 Installing the SRX300 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . 43
Installing the SRX300 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the SRX300 Services Gateway on a Wall . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing the SRX300 Services Gateway on a Desk . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 13 Connecting the SRX300 Services Gateway to Ground . . . . . . . . . . . . . . . . . 49
Required Tools and Parts for Grounding the SRX300 Services Gateway . . . . . . . 49
SRX300 Services Gateway Grounding Specifications . . . . . . . . . . . . . . . . . . . . . . 49
Connecting the SRX300 Services Gateway Grounding Cable . . . . . . . . . . . . . . . . 50
Chapter 14 Connecting the SRX300 Services Gateway to External Devices . . . . . . . . . 53
Connecting the Dial-Up Modem to the Console Port on the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting to the SRX300 Services Gateway CLI Using a Dial-Up Modem . . . . . 54
Chapter 15 Providing Power to the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . 55
Connecting the SRX300 Services Gateway to the Power Supply . . . . . . . . . . . . . 55
Powering On the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Powering Off the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Copyright © 2016, Juniper Networks, Inc.iv
SRX300 Services Gateway Hardware Guide
Chapter 16 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
SRX300 Services Gateway Software Configuration Overview . . . . . . . . . . . . . . . 59
Understanding SRX300 Services Gateway Factory-Default Settings . . . . . . . . . . 59
Viewing SRX300 Services Gateway Factory-Default Settings . . . . . . . . . . . . . . . 60
Accessing J-Web on the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard . . . . . 63
About the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
About the Default Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
About the Guided Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accessing the CLI on the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 65
Connecting to the SRX300 Services Gateway from the CLI Remotely . . . . . . . . . 66
Configuring the SRX300 Services Gateway Using the CLI . . . . . . . . . . . . . . . . . . . 67
Verifying Settings for the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 69
Part 4 Maintaining and Troubleshooting Components
Chapter 17 Maintaining Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Required Tools and Parts for Maintaining the SRX300 Services Gateway
Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Routine Maintenance Procedures for the SRX300 Services Gateway . . . . . . . . . . 73
Maintaining the SRX300 Services Gateway Power Supply . . . . . . . . . . . . . . . . . . 74
Chapter 18 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Troubleshooting Resources for the SRX300 Services Gateway Overview . . . . . . 75
Troubleshooting Chassis and Interface Alarm Messages on the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting the Power System on the SRX300 Services Gateway . . . . . . . . 77
Using the RESET CONFIG Button on the SRX300 Services Gateway . . . . . . . . . . 77
Changing the RESET CONFIG Button Behavior on the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Part 5 Replacing Components
Chapter 19 Contacting Customer Support and Returning Components . . . . . . . . . . . . . 81
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Returning a SRX300 Services Gateway Component to Juniper Networks . . . . . . 82
Locating the SRX300 Services Gateway Chassis Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Listing the SRX300 Services Gateway Component Details with the CLI . . . . . . . 83
Information You Might Need to Supply to JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Required Tools and Parts for Packing the SRX300 Services Gateway . . . . . . . . . 84
Packing the SRX300 Services Gateway for Shipment . . . . . . . . . . . . . . . . . . . . . . 84
Packing SRX300 Services Gateway Components for Shipment . . . . . . . . . . . . . . 85
Part 6 Safety and Regulatory Compliance Information
Chapter 20 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SRX300 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . . 89
SRX300 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . . 91
SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines . . . . 92
vCopyright © 2016, Juniper Networks, Inc.
Table of Contents
Restricted Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Preventing Electrostatic Discharge Damage to the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Chapter 21 Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SRX300 Services Gateway Fire Safety Requirements and Fire Suppression
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 22 Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . 99
General Laser Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Class 1 Laser Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Class 1 LED Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Laser Beam Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Chapter 23 Maintenance and Operational Safety Guidelines and Warnings . . . . . . . . 103
Battery-Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Chapter 24 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . 109
Chapter 25 Agency Approvals and Regulatory Compliance Information . . . . . . . . . . . . 111
SRX300 Services Gateway Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
SRX300 Services Gateway EMC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Israel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Part 7 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Copyright © 2016, Juniper Networks, Inc.vi
SRX300 Services Gateway Hardware Guide
List of Figures
Part 1 Overview
Chapter 2 Chassis Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 1: SRX300 Services Gateway Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 2: SRX300 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3: SRX300 Services Gateway Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Part 3 Initial Installation and Configuration
Chapter 12 Installing the SRX300 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . 43
Figure 4: SRX300 Services Gateway Rack Installation Positioning the Mounting
Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 5: SRX300 Services Gateway Rack Installation — Securing the Mounting
Brackets and Power Supply Adapter Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 6: SRX300 Services Gateway Rack Installation — Positioning the Power
Supply Adapter Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 7: SRX300 Services Gateway Rack Installation Positioning the SRX300
Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 8: Attaching Wall-Mount Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 9: Orienting the SRX300 Services Gateway on a Wall . . . . . . . . . . . . . . . . 46
Figure 10: Mounting the SRX300 Services Gateway on a Wall . . . . . . . . . . . . . . . . 47
Chapter 13 Connecting the SRX300 Services Gateway to Ground . . . . . . . . . . . . . . . . . 49
Figure 11: Connecting the Grounding Cable to the SRX300 Services Gateway . . . 51
Chapter 15 Providing Power to the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . 55
Figure 12: Connecting the SRX300 Services Gateway to the Power Supply . . . . . 55
Chapter 16 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 13: Connecting to the Ethernet Port on the SRX300 Services Gateway . . . 62
Figure 14: Connecting to the Console Port on the SRX300 Services Gateway . . . 66
Part 6 Safety and Regulatory Compliance Information
Chapter 20 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 15: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . . 95
viiCopyright © 2016, Juniper Networks, Inc.
Copyright © 2016, Juniper Networks, Inc.viii
SRX300 Services Gateway Hardware Guide
List of Tables
About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Part 1 Overview
Chapter 2 Chassis Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 3: SRX300 Services Gateway Front Panel Components . . . . . . . . . . . . . . . . 6
Table 4: SRX300 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . 7
Table 5: SRX300 Services Gateway Back Panel Components . . . . . . . . . . . . . . . . 8
Part 2 Site Planning and Specifications
Chapter 4 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Table 6: Physical Specifications for the SRX300 Services Gateway . . . . . . . . . . . 13
Table 7: Environmental Specifications for the SRX300 Services Gateway . . . . . . 14
Table 8: Site Preparation Checklist for SRX300 Services Gateway
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 7 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 9: Site Electrical Wiring Guidelines for the SRX300 Services Gateway . . . . 27
Table 10: Power Specifications for the SRX300 Services Gateway Power Supply
Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 8 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 11: RJ-45 Connector Pinouts for the SRX300 Services Gateway Ethernet
Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 12: RJ-45 Connector Pinouts for the SRX300 Services Gateway Console
Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Table 13: Mini-USB Type-B Connector Pinouts for the Services Gateway Console
Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Part 3 Initial Installation and Configuration
Chapter 10 Unpacking the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 14: Parts List for a Fully Configured SRX300 Services Gateway . . . . . . . . . 38
Table 15: Accessory/Upgrade Parts List for the SRX300 Services Gateway . . . . . 38
Chapter 13 Connecting the SRX300 Services Gateway to Ground . . . . . . . . . . . . . . . . . 49
Table 16: Grounding Cable Specifications for the Services Gateway . . . . . . . . . . . 50
Chapter 16 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 17: Default Interface Configuration for the SRX300 Services Gateway . . . . 60
ixCopyright © 2016, Juniper Networks, Inc.
Part 4 Maintaining and Troubleshooting Components
Chapter 18 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 18: SRX300 Services Gateway Chassis Alarm Conditions and Corrective
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Table 19: Services Gateway Power LED Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Copyright © 2016, Juniper Networks, Inc.x
SRX300 Services Gateway Hardware Guide
About the Documentation
Documentation and Release Notes on page xi
Supported Platforms on page xi
Documentation Conventions on page xi
Documentation Feedback on page xiii
Requesting Technical Support on page xiv
Documentation and Release Notes
To obtain the most current version of all Juniper Networks
®
technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
If the information in the latest release notes differs from the information in the
documentation, follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject
matter experts. These books go beyond the technical documentation to explore the
nuances of network architecture, deployment, and administration. The current list can
be viewed at http://www.juniper.net/books.
Supported Platforms
For the features described in this document, the following platforms are supported:
SRX300
Documentation Conventions
Table 1 on page xii defines notice icons used in this guide.
xiCopyright © 2016, Juniper Networks, Inc.
Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Indicates helpful information.Tip
Alerts you to a recommended use or implementation.Best practice
Table 2 on page xii defines the text and syntax conventions used in this guide.
Table 2: Text and Syntax Conventions
ExamplesDescriptionConvention
To enter configuration mode, type the
configure command:
user@host> configure
Represents text that you type.Bold text like this
user@host> show chassis alarms
No alarms currently active
Represents output that appears on the
terminal screen.
Fixed-width text like this
A policy term is a named structure
that defines match conditions and
actions.
Junos OS CLI User Guide
RFC 1997, BGP Communities Attribute
Introduces or emphasizes important
new terms.
Identifies guide names.
Identifies RFC and Internet draft titles.
Italic text like this
Configure the machine’s domain name:
[edit]
root@# set system domain-name
domain-name
Represents variables (options for which
you substitute a value) in commands or
configuration statements.
Italic text like this
Copyright © 2016, Juniper Networks, Inc.xii
SRX300 Services Gateway Hardware Guide
Table 2: Text and Syntax Conventions (continued)
ExamplesDescriptionConvention
To configure a stub area, include the
stub statement at the [edit protocols
ospf area area-id] hierarchy level.
The console port is labeled CONSOLE.
Represents names of configuration
statements, commands, files, and
directories; configuration hierarchy levels;
or labels on routing platform
components.
Text like this
stub <default-metric metric>;Encloses optional keywords or variables.< > (angle brackets)
broadcast | multicast
(string1 | string2 | string3)
Indicates a choice between the mutually
exclusive keywords or variables on either
side of the symbol. The set of choices is
often enclosed in parentheses for clarity.
| (pipe symbol)
rsvp { # Required for dynamic MPLS onlyIndicates a comment specified on the
same line as the configuration statement
to which it applies.
# (pound sign)
community name members [
community-ids ]
Encloses a variable for which you can
substitute one or more values.
[ ] (square brackets)
[edit]
routing-options {
static {
route default {
nexthop address;
retain;
}
}
}
Identifies a level in the configuration
hierarchy.
Indention and braces ( { } )
Identifies a leaf statement at a
configuration hierarchy level.
; (semicolon)
GUI Conventions
In the Logical Interfaces box, select
All Interfaces.
To cancel the configuration, click
Cancel.
Represents graphical user interface (GUI)
items you click or select.
Bold text like this
In the configuration editor hierarchy,
select Protocols>Ospf.
Separates levels in a hierarchy of menu
selections.
> (bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
Online feedback rating system—On any page of the Juniper Networks TechLibrary site
at http://www.juniper.net/techpubs/index.html, simply click the stars to rate the content,
and use the pop-up form to provide us with information about your experience.
Alternately, you can use the online feedback form at
http://www.juniper.net/techpubs/feedback/.
xiiiCopyright © 2016, Juniper Networks, Inc.
About the Documentation
E-mail—Send your comments to techpubs-comments@juniper.net. Include the document
or topic name, URL or page number, and software version (if applicable).
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/.
JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
Find CSC offerings: http://www.juniper.net/customers/support/
Search for known bugs: http://www2.juniper.net/kb/
Find product documentation: http://www.juniper.net/techpubs/
Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
Copyright © 2016, Juniper Networks, Inc.xiv
SRX300 Services Gateway Hardware Guide
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
xvCopyright © 2016, Juniper Networks, Inc.
About the Documentation
Copyright © 2016, Juniper Networks, Inc.xvi
SRX300 Services Gateway Hardware Guide
PART 1
Overview
System Overview on page 3
Chassis Description on page 5
Power System Description on page 9
1Copyright © 2016, Juniper Networks, Inc.
Copyright © 2016, Juniper Networks, Inc.2
SRX300 Services Gateway Hardware Guide
CHAPTER 1
System Overview
SRX300 Services Gateway Description on page 3
SRX300 Services Gateway CLI and J-Web Access on page 3
SRX300 Services Gateway Description
The SRX300 Services Gateway consolidates networking and security capabilities for
small retail offices. The services gateway provides cost-effective, scalable integration
of routing, security, and switching in a single device. The SRX300 Services Gateway
provides firewall support with key features such as IP security (IPsec) VPN and Unified
Threat Management (UTM).
With a desktop form-factor chassis, the SRX300 Services Gateway has eight 1 G Ethernet
ports, two 1 G SFP ports, 4 GB of DRAM memory, and 8 GB of flash memory.
The SRX300 Services Gateway runs the Junos operating system (Junos OS) and supports
the following features:
Firewall support with key features such as IPsec and VPN
Intrusion Detection and Prevention (IDP)
High availability
QoS
MPLS
Related
Documentation
SRX300 Services Gateway Chassis Overview on page 5
Understanding the SRX300 Services Gateway Front Panel on page 5
Understanding the SRX300 Services Gateway Back Panel on page 7
SRX300 Services Gateway CLI and J-Web Access
The SRX300 Services Gateway runs the Junos operating system (Junos OS). You can
use two user interfaces to monitor, configure, troubleshoot, and manage the services
gateway:
3Copyright © 2016, Juniper Networks, Inc.
J-Web interface—A Web-based graphical interface that allows you to operate the
services gateway without commands.
Junos OS command-line interface (CLI)—Juniper Networks command shell that runs
on top of a UNIX-based operating system kernel. The CLI is a straightforward command
interface. On a single line, you type commands that are executed when you press the
Enter key. The CLI provides command help and command completion.
In addition, you can also use Junos Space Security Director to define and manage security
policies on the services gateway.
Related
Documentation
SRX300 Services Gateway Chassis Overview on page 5
Copyright © 2016, Juniper Networks, Inc.4
SRX300 Services Gateway Hardware Guide
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