7
EN
Limited Warranty (continued)
involved in a warranty claim. Service or replacement decisions
are at the sole discretion of Horizon. Proof of purchase is required
for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S
SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability is
asserted. As Horizon has no control over use, setup, final assem-
bly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this war-
ranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.
horizonhobby.com/content/service-center_render-service-cen-
ter. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be
sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your origi-
nal sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will
be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will
be completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50%
of the retail purchase cost. By submitting the item for service
you are agreeing to payment of the service without notifica-
tion. Service estimates are available upon request. You must
include this request with your item submitted for service. Non-
warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submit-
ting any item to Horizon for service, you are agreeing to Horizon’s
Terms and Conditions found on our website http://www.horizon-
hobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product com-
pliant in the country of use and ownership. If received, a
non-compliant Product will not be serviced. Further, the
sender will be responsible for arranging return shipment
of the un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense. Horizon
will hold non-compliant Product for a period of 60 days
from notification, after which it will be discarded. 10/15
Warranty and Service Contact Information
Country of Purchase Horizon Hobby Contact Information Address
United States of America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.com/
RequestForm/
2904 Research Road
Champaign, Illinois, 61822 USA
Horizon Product Support
(Product Technical Assistance)
productsupport@horizonhobby.com
877-504-0233
Sales
websales@horizonhobby.com
800-338-4639
European Union
Horizon Technischer Service service@horizonhobby.eu
Hanskampring 9
D 22885 Barsbüttel, Germany
Sales: Horizon Hobby GmbH +49 (0) 4121 2655 100