VDO SmartTerminal Operating Instructions Manual

www.fleet.vdo.com

VDO SmartTerminal

Operating Instructions

User Manual VDO SmartTerminal - Edition 01/2020

Legal notice

2

Legal notice

Described product

• VDO SmartTerminal

Manufacturer

Continental Automotive GmbH

P.O. Box 1640

78006 Villingen-Schwenningen

DEUTSCHLAND

www.fleet.vdo.de

Original operating instructions

Continental Automotive GmbH

These operating instructions are protected by copyright. The rights arising from

this copyright remain with Continental Automotive GmbH.

Reprinting, translations and reproductions are not permitted unless authorised

in writing by the manufacturer.

This is an original document of Continental Automotive GmbH.

Trademark

Windows

®

is a brand of Microsoft

®

Corporation.

The above-mentioned brand is partly used below without special reference to

the brand's proprietor.

Table of Contents

3

Table of Contents

Legal notice.........................................................................................................2

About this document..........................................................................................5

Function of this document................................................................................5

Target group ....................................................................................................5

Symbols and signal words ...............................................................................5

Additional information ......................................................................................5

Device description..............................................................................................6

General Information .........................................................................................6

Scope of delivery .................................................................................... 7

Overview download terminal................................................................... 7

Service programs.................................................................................... 9

System requirements............................................................................ 12

Positioning the device........................................................................... 13

Application options ..........................................................................................15

Connection in a network ................................................................................15

Direct connection to a computer via USB interface ......................................15

Direct connection to a computer via network interface .................................16

Standalone operation.....................................................................................16

Connection terminal with PC or network ......................................................17

Network mode................................................................................................17

Network cable (wired LAN) ................................................................... 17

WLAN (wireless LAN) ........................................................................... 17

Direct connection via crossover cable to PC ....................................... 17

USB connection .............................................................................................18

Standalone.....................................................................................................18

Installation of the software ..............................................................................19

Installing software ..........................................................................................19

VDO TerminalService .......................................................................................23

Main window ..................................................................................................23

Global settings ...............................................................................................23

User ...............................................................................................................25

Protocol..........................................................................................................26

Logs ...............................................................................................................26

VDO TerminalTools ..........................................................................................28

Log-on............................................................................................................28

Main window ..................................................................................................29

Home (overview)............................................................................................30

Downloads .....................................................................................................30

Terminals .......................................................................................................31

Add new terminal .................................................................................. 36

Terminal properties of the VDO SmartTerminal ................................... 38

Info and Status...................................................................................... 39

Parameter ............................................................................................. 40

Table of Contents

4

Connection............................................................................................ 43

Downloads ............................................................................................ 45

Protocol................................................................................................. 46

User ...................................................................................................... 46

Global.................................................................................................... 48

Cards .................................................................................................... 49

Reminders............................................................................................. 50

Protocol................................................................................................. 50

Logs ...................................................................................................... 51

Service VDO SmartTerminal............................................................................52

Configuration via USB stick ............................................................................53

Working with the VDO SmartTerminal............................................................54

Initial installation ............................................................................................54

Settings..........................................................................................................54

Information............................................................................................ 54

Select.................................................................................................... 55

Miscellaneous ....................................................................................... 55

Administration area............................................................................... 56

Downloading data ..........................................................................................60

Downloading data from a driver card ................................................... 60

Downloading data of a workshop card ................................................. 65

Downloading company card data ......................................................... 65

Downloading data from a download key .............................................. 66

Data transfer ..................................................................................................67

Data transfer in the network or with local connection to a computer ... 67

Data transfer with USB stick ................................................................. 67

Maintenance......................................................................................................68

Decommissioning.............................................................................................69

Troubleshooting ...............................................................................................70

Appendix ...........................................................................................................72

Declaration of conformity ...............................................................................72

Index ..................................................................................................................73

User Manual VDO SmartTerminal

Function of this document About this document

5

About this document

Function of this document

This document describes the correct handling of the VDO SmartTerminal.

Target group

These operating instructions are aimed at:

• Drivers and companies

loading digital tachograph data onto the VDO SmartTerminal.

• System administrators

installing the VDO SmartTerminal and related service programs onto PCs

and, if required, integrate it into a company network

Please read the instructions carefully and familiarise yourself with the device.

Symbols and signal words

ATTENTION

The note ATTENTION contains important information to avoid data loss, pre-

vent damage to the device and comply with legal requirements.

IMPORTANT

A NOTE provides you with advice or information which, if not adhered to,

could result in malfunctions.

Additional information

For more information, see www.smartterminal.vdo.com or www.fleet.vdo.com.

User Manual VDO SmartTerminal - Edition 01/2020

Device description General Information

6

Device description

General Information

The VDO SmartTerminal enables your drivers to download digital tachograph

data even more efficiently and informatively. Furthermore, it provides drivers

with a means to independently download their driver card data and vehicle

memory data saved on a download key or a TIS-Compact download key.

The VDO SmartTerminal facilitates the download from the digital tachograph,

especially for larger fleets.

To do this, the VDO SmartTerminal can be set up in the driver's rest area, for

example, and is thus available even outside office hours.

Applications The VDO SmartTerminal provides many flexible applications:

• Integration into the company network via network cable or wireless LAN.

• Direct connection to a computer using the USB cable supplied or a crossed

network cable (crossover cable).

• Operation as a standalone device, i.e. independent use without a direct com-

puter connection.

See also: è Application options [}15]

The VDO SmartTerminal reads out the data of a driver card or of a download

key and stores it in the internal memory until it is requested by a computer or

transferred onto a USB stick.

In order to configure and manage the VDO SmartTerminal, you must install the

VDO TerminalTools. Data is retrieved from the VDO SmartTerminal via the

VDO TerminalService.

Only one VDO TerminalService may be installed in the network!

IMPORTANT

If several VDO TerminalService devices are installed, an error message ap-

pears when attempting to establish a connection with the

VDO SmartTerminal.

Any mention of the download key in these instructions includes any variants of

this product family, e.g. Inspectionkey or TIS-Compact.

User Manual VDO SmartTerminal

General Information Device description

7

Scope of delivery

1 VDO SmartTerminal 5 Quick Start Guide

2 Power line with mains adapter 6 Cleaning cloth

3 Network cable RJ-45 7 Cleaning card

4 USB cable

Overview download terminal

Frontal view

1 Card reader 2 USB interface

3 Touchscreen display with

RFID reader

User Manual VDO SmartTerminal - Edition 01/2020

Device description General Information

8

Rear view

1 Network connection 2 Connection for power sup-

ply

3 2 USB connections

Card reader

When a driver, company or workshop card is inserted, the card data is read out

via the card reader and stored as a file in the internal memory of the

VDO SmartTerminal.

Once the data of a driver card has been read out, you can view it on the touch-

screen display.

USB interface

The data is read out via the USB interface from a download key and stored in

the internal memory of the VDO SmartTerminal.

Furthermore, you use this interface in standalone operation to transmit config-

uration data via a USB stick into the VDO SmartTerminal or to download the

stored data of the driver cards and download keys when there is no direct con-

nection to a computer.

Touchscreen display with RFID reader

The coloured touchscreen display is used for guiding the user and for display-

ing the data of the currently inserted driver card or the currently inserted down-

load key.

Operation occurs via the touchscreen, just like with a smart phone or tablet.

Touching the display enables you to navigate through the menu structure.

You can use the RFID reader to carry out a driver's license test.

Network connection (rear side)

You use the network connection to integrate the VDO SmartTerminal into the

network or to connect it to a computer using a crossed network cable.

See also è Connection in a network [}15] and è Direct connection to a computer

via network interface [}16].

User Manual VDO SmartTerminal

General Information Device description

9

Connection for the power supply (rear side)

This is the connection that provides power to the VDO SmartTerminal.

IMPORTANT

The download terminal is exclusively powered by the power line with mains

adapter.

Supplying power via the USB cable is not possible.

USB connections

You connect the VDO SmartTerminal with a computer via one of these connec-

tions using the USB cable provided. See also è Direct connection to a computer

via USB interface [}15].

Technical data

Component/feature Properties

Microcontroller Broadcom BCM2837B0, Cortex-A53, 64-bit

Memory 1 GB SDRAM

Data memory 32GB with industrial SD card

Operating system LINUX-based system

Network connection Gigabit Ethernet via USB 2.0 (max. 300Mbps)

USB connections 2 × USB 2.0 interfaces

WLAN WiFi 2.4GHz and 5GHz IEEE 802.11.b/g/n/ac

wireless LAN

Card reader Smart Card Reader, ISO/IEC 7816 cards

RFID reader NTAG213

Display 7“ TFT Touchscreen display, resolution:

800x480pxl

Clock Hardware real-time clock with supercap buffer

Operating temperature 0 - 50°C

Protection class IP 20

Dimensions (L x W x H) 244 x 129 x 48mm

Weight 575g

Power supply 5V, 3A

Internal memory The VDO SmartTerminal is equipped with an internal flash memory. Of the

memory capacity of 32 GB, approx. 1 GB is required for configuration and sys-

tem data. The remaining 31 GB are available for storing download files. This

ensures continuous storage of all data.

Service programs

To install and configure the VDO SmartTerminal, you require the following ser-

vice programs:

User Manual VDO SmartTerminal - Edition 01/2020

Device description General Information

10

• VDO TerminalTools

You use the VDO TerminalTools to configure the VDO SmartTerminal.

You install VDO TerminalTools on the PC or server which the

VDO SmartTerminal is connected to via a USB or network connection.

è VDO TerminalTools [}10]

• VDO TerminalService

You use the VDO TerminalService to retrieve the data of all

VDO SmartTerminals and to further process them.

You install the VDO TerminalService on the PC from which the data is to be

retrieved.

Only one VDO TerminalService may be installed in the network.

è VDO TerminalService [}11]

• USB driver

The USB driver connects the VDO SmartTerminal to a PC via the USB

cable.

è USB driver [}12]

You can download the software from the internet on www.smartter-

minal.vdo.com.

Depending on the scenario, you can choose the appropriate package for in-

stallation.

Our recommendation for the various connection options:

Connection op-

tion

VDO Termin-

alTools

VDO Termin-

alService

USB driver

Standalone Workstation Workstation -

USB connection Workstation Workstation Workstation

Network mode Workstation Server -

The VDO TerminalTools should be installed on all workstations on which an

employee is to have access to the system. If you do not have your own server,

you can install the VDO TerminalService on a workstation. In this case, this

workstation must be switched on if other workstations are to communicate with

the terminals.

VDO TerminalTools

Functions of the VDO TerminalTools:

• Configuration of the VDO SmartTerminal

• Transferring a firmware (device software) update to the VDO SmartTerminal,

irrespective of the usage type

• Preparing a USB stick for transferring the configuration onto a VDO

SmartTerminal

This is only required if the VDO SmartTerminal is operated independently of

a computer or network.

• Preparing a USB stick for the retrieval of data from the VDO SmartTerminal

if it is operated independently of a computer or network.

Configuring the VDO Terminal Tools: è Terminals [}31]

For all connection options – Standalone, USB stick or network operation – you

must install VDO TerminalTools onto at least one PC.

User Manual VDO SmartTerminal

General Information Device description

11

The installation of the VDO TerminalTools depends on the connection type:

• On the PC to which the VDO SmartTerminal is directly connected via a USB

or network connection.

• On any PC – in particular the server – within your network if the

VDO SmartTerminal is connected directly in the network.

• On any PC within or outside of your network if the VDO SmartTerminal is to

be used on a standalone basis.

Installation: è Installation of the software [}19]

The connection to the VDO SmartTerminal is automatically performed by the

VDO TerminalService (è VDO TerminalService [}11]).

IMPORTANT

You cannot operate any previous generation download terminals (download

terminal I, II or Pro) via the VDO TerminalTools.

If you would like to use any additional older download terminals, you can sim-

ultaneously install the different versions.

IMPORTANT

You only need to start the VDO TerminalTools if you wish to modify the con-

figuration or to prepare a USB stick for a data transfer.

VDO TerminalService

You need VDO TerminalService to retrieve the data from the

VDO SmartTerminal.

For all connection options – Standalone, USB stick or network operation – you

must install VDO TerminalService on at least one PC.

Only one VDO TerminalService may be installed in the network!

IMPORTANT

If several VDO TerminalService are installed, errors will occur when attempt-

ing to establish a connection with the VDO SmartTerminal.

The VDO TerminalService is automatically started when starting up the PC. It

runs by default with the system account.

Function of the corresponding VDO TerminalService:

• Retrieval and decryption of the download data from all VDO SmartTerminals

Installation decision for the VDO TerminalService

• Computer to which the VDO SmartTerminal is directly connected via a USB

or network connection.

• Computer/server within your network if the VDO SmartTerminal is connected

directly in the network.

User Manual VDO SmartTerminal - Edition 01/2020

Device description General Information

12

• Any computer if the VDO SmartTerminal is to be used on a standalone

basis.

VDO TerminalService performs the connection to the VDO SmartTerminal in

order to check theVDO SmartTerminal for new data in regular intervals and to

transfer these.

Access from a PC to the internal memory of the VDO SmartTerminal usually

only occurs via this VDO TerminalService.

IMPORTANT

Access from a PC to the internal memory of the VDO SmartTerminal usually

only occurs via this VDO TerminalService. Manual access to this data

memory via Windows®-Explorer is only possible with a network connection.

Configuration options

• Changing the communication port used for the connection between

VDO TerminalTools and VDO TerminalService.

• Importing the data encryption on the VDO SmartTerminal after a reinstalla-

tion.

• Adjusting the download directory for the data transfer from the

VDO SmartTerminal.

• Restoring the access data of the administrators.

• Monitoring the communication between the VDO TerminalService and a

VDO SmartTerminal.

To configure the VDO TerminalService:

è

VDO TerminalService [

}

23]

USB driver

You need the USB driver if you want to connect the VDO SmartTerminal to a

PC using the USB cable supplied.

If selected, the USB driver is also loaded during installation: è Installation of the

software [}19].

System requirements

Software requirements

To use the VDO TerminalTools, the computer must meet the following require-

ments:

Component Properties

Processor Pentium or compatible CPU with 1 GHz and

32-Bit or 64-Bit architecture

Working memory 1 GB/ 256 MB free

Hard disk space 500 MB free for the installation and storage of

the download data

User Manual VDO SmartTerminal

General Information Device description

13

Operating system • Windows

®

7 with current service pack

• Windows

®

8, 10, each with current service

pack

• Windows

®

Server 2012, 2016, 2019, each

with current service pack

Hardware requirements

To connect the VDO SmartTerminal to a computer, the following requirements

must be met:

Component Requirement

Interfaces • A free USB 2.0 or 3.x interface to connect a

USB stick

• A free USB 2.0 or 3.x interface to connect

the VDO SmartTerminal via the USB cable

• Network connection for connecting the VDO

SmartTerminal via a network cable (for hub

or crossover cable)

The direct connection of the VDO SmartTerminal to the network interface of a

computer (without network hub or switch) is possible via a crossed network

cable (crossover) which is not provided.

A computer only provides a limited number of USB interfaces.

If you want to connect a mouse, keyboard, printer, VDO SmartTerminal, scan-

ner and possibly a dongle, you will require a so-called USB hub. When buying

a device, make sure it has its own power supply to avoid loss of power.

Positioning the device

The VDO SmartTerminal can be positioned on a flat surface, for example on a

counter.

It can also be mounted onto a wall.

ATTENTION

When choosing a position for the VDO SmartTerminal, make sure that it is

not exposed to any atmospheric influences, i.e. that it is protected from direct

sunlight or humidity.

IMPORTANT

If you want to use the VDO SmartTerminal via WLAN, make sure that the

network coverage at the position of the VDO SmartTerminal is strong

enough.

Wall mounting

For wall mounting, the VDO SmartTerminal can be directly mounted to the wall

using the base plate.

User Manual VDO SmartTerminal - Edition 01/2020

Device description General Information

14

Drilling pattern

User Manual VDO SmartTerminal

Connection in a network Application options

15

Application options

Before installation, determine how you want to operate the VDO SmartTer-

minal. You need to determine this to configure the VDO SmartTerminal and the

corresponding transfer path of the data.

Connection in a network

You can use the network cable provided or wireless LAN to directly connect the

VDO SmartTerminal with a network, configure it and retrieve the stored down-

load files. In doing so, the connection is always established from the computer

on which the VDO TerminalService is installed to communicate with the

VDO SmartTerminal.

IMPORTANT

The recommended mode is the network operation. Here, a consistent, fast

communication between the terminal and the VDO TerminalService is en-

sured.

In this mode, each terminal can also be monitored for failures by the adminis-

trator via network monitor software.

Using a network cable, the network interface enables you to connect the

VDO SmartTerminal in a network (network hub or switch). This enables you to

control the VDO SmartTerminal from any network computer on which the

VDO TerminalTools are installed. By default, the VDO TerminalService should

be installed on a server in order to ensure a continuous data retrieval from the

VDO SmartTerminal.

The VDO SmartTerminal must be configured with an IP address which is alloc-

ated by the competent network administrator. Please ask your network admin-

istrator to set up an appropriate network connection for you.

You may use several VDO SmartTerminals within a network. In this case, each

VDO SmartTerminal must be configured with its own IP address (manually or

DHCP).

Owing to the independent power supply, theVDO SmartTerminal will remain

operation and able to store the data from driver cards and download keys even

when the computer is shut down.

IMPORTANT

Operating the device via WLAN requires the WLAN to be configured on the

device itself. One the device has been connected to the network, the config-

uration via the network can be performed.

Direct connection to a computer via USB interface

The VDO SmartTerminal can be connected directly to a computer via USB or

crossed network cable (crossover cable).

IMPORTANT

The USB driver required for this connection option should be installed to-

gether with the other software components; see è Installing software [}19].

User Manual VDO SmartTerminal - Edition 01/2020

Application options Direct connection to a computer via network interface

16

The internal USB interface enables the direct connection of the

VDO SmartTerminal to a computer, provided that the VDO TerminalTools and

the related VDO TerminalService are installed on it. Operation via the USB in-

terface also requires the USB driver to be installed. This applies to all operating

systems specified in the system requirements.

It is not possible to supply power to the VDO SmartTerminal via USB cable.

The power supply occurs exclusively via the mains adapter.

IMPORTANT

Please note that the maximum length of any USB cable is 5m. Any larger dis-

tances can only be achieved by interposing USB hubs with their own power

supply.

Direct connection to a computer via network

interface

Using the internal network interface, it is also possible to connect the

VDO SmartTerminal directly to a computer. To do this, you will need a crossed

network cable (crossover cable) which is not supplied.

The configuration of the network card must be manually adjusted by the admin-

istrator. If it turns out that the standard address from the terminal cannot be

used, a fixed IP address must be set up in the terminal via the device configur-

ation.

The computer's network adapter must be set up with the appropriate IP ad-

dress. Please ask your network administrator to set up an appropriate network

connection for you.

IMPORTANT

The terminal supports the Auto-MDI-X function so that a crossover cable is

not essential for the operation. Thus, depending on the network card in the

PC, the operation is also possible using a standard network cable (supplied).

Nevertheless, we recommend using a crossover cable. However, this is not

included in delivery.

Standalone operation

You can use the VDO SmartTerminal on a standalone basis, i.e. without any

connection to a computer or network. In this case, you should insert neither a

network cable nor the USB connection into the terminal.

For this mode, you will also require the VDO TerminalService and it is recom-

mended to install it together with the VDO TerminalTools on the workstation.

In standalone mode, you transfer the configuration file which you create using

the VDO TerminalTools onto a commercial USB stick. When you insert the

USB stick into the USB interface of the VDO SmartTerminal, the configuration

file is automatically transferred.

You also use a USB stick to read out the data stored from the driver cards or

download keys in the memory of the VDO SmartTerminals. This data can then

be decrypted by the VDO TerminalTools and made available for evaluation and

archiving software, e.g. TIS-Web.

User Manual VDO SmartTerminal

Network mode Connection terminal with PC or network

17

Connection terminal with PC or network

IMPORTANT

The power supply of the VDO SmartTerminal occurs exclusively via the

power line with mains adapter.

It is not possible to power it via the USB cable or network cable.

The maximum length of a USB cable is 5m

IMPORTANT

For larger distances, you should interpose a USB hub with its own power

supply.

Network mode

IP address The VDO SmartTerminal must be configured with an IP address which is alloc-

ated by the competent network administrator.

When using several VDO SmartTerminals, each device must be given its own

IP address.

Please ask your network administrator to set up an appropriate network con-

nection for you.

The VDO SmartTerminal is configured once it has been connected to the net-

work: è Connection [}43].

The operation in the network can occur in three ways:

Network cable (wired LAN)

The standard network cable supplied can be used to connect the device via an

existing network switch to the network.

Connection:

1. Connect the network cable supplied with the network interface of the

VDO SmartTerminal.

2. Connect the other end of the network cable to a network switch.

Once connected, the device is in the network and can be configured via the

service programs:è Connection [}43].

WLAN (wireless LAN)

In order to operate the device via WLAN, this must be configured on the device

itself.

Once connected, the device is in the network and can be configured via the

service programs: è Connection [}43].

Direct connection via crossover cable to PC

A crossover cable can be used to directly connect the VDO SmartTerminal to a

PC.

In doing so, the configuration of the network card must be manually adjusted by

the administrator.

User Manual VDO SmartTerminal - Edition 01/2020

Connection terminal with PC or network USB connection

18

If the standard address cannot be used by the terminal, a fixed IP address

must be manually set up in the terminal via the device configuration.

IMPORTANT

The terminal supports the Auto-MDI-X function so that a crossover cable is

not essential for the operation. Thus, depending on the network card in the

PC, the operation is also possible using a standard network cable (supplied).

Nevertheless, we recommend using a crossover cable. However, this is not

included in delivery.

Connecting the VDO SmartTerminal to a PC via crosssover cable

1. Connect the crossover cable with the network interface of the VDO

SmartTerminal.

2. Connect the other network cable end with the network interface on the PC.

Once the VDO SmartTerminal is connected, the configuration can occur

via the network; è Connection [}43].

USB connection

In order to operate the VDO SmartTerminal in USB mode, you must connect

the VDO SmartTerminal to a PC using a USB cable (included in delivery).

VDO TerminalService and VDO TerminalTools must be installed on the PC: è

Installation of the software [}19].

Connecting the USB cable:

IMPORTANT

The cable has a mark for the terminal as well as for the PC.

When inserting the cable, pay attention to the correct mark.

1. Connect the USB cable supplied with one of the two USB interfaces on the

rear side of the VDO SmartTerminal.

2. Connect the other end of the USB cable with a free USB interface on the

PC.

Once connected, the VDO SmartTerminal can be configured via the service

programs: è Connection [}43].

Standalone

“Standalone” means: You operate the VDO SmartTerminal without a connec-

tion to a PC.

In standalone operation, you transfer the configuration file which you create us-

ing the VDO TerminalTools to a commercial USB stick: è Terminals [}31].

User Manual VDO SmartTerminal

Installing software Installation of the software

19

Installation of the software

IMPORTANT

You must have administrator rights or be authorised to install programs in or-

der to install the software for the VDO SmartTerminal.

The installation includes both the VDO TerminalTools, the

VDO TerminalService and the USB driver. Depending on the scenario, you can

choose the appropriate package for installation.

Our recommendation for the various connection options:

Connection op-

tion

VDO Termin-

alTools

VDO Termin-

alService

USB driver

Standalone Workstation Workstation -

USB connection Workstation Workstation Workstation

Network mode Workstation Server -

The VDO TerminalTools should be installed on all workstations on which an

employee is to have access to the system. If you do not have your own server,

you can install the VDO TerminalService on a workstation. However, in this

case, this workstation must be switched on if other workstations are to commu-

nicate with the terminals.

Installing software

Install the software for the VDO SmartTerminal as follows:

1. Log into the operating system using a user account which has administrative

rights.

2. Close any running applications, particularly a running virus scanner, as it might

cause problems during installation.

3. Download the current installation file setup.zip from the internet

(www.smartterminal.vdo.com).

4. Unzip the file.

5. Start the installation by double clicking onto setup.exe

The installation assistant starts automatically with the language selection for

the installation process.

IMPORTANT

The language selection only applies to the installation process. The VDO Ter-

minalTools are started according to the language settings in the operating

system.

User Manual VDO SmartTerminal - Edition 01/2020

Installation of the software Installing software

20

6. Select the language.

The license agreement is displayed.

7. Selection the option I accept the license agreement and click on [Next >].

The dialog for selecting the target path follows.

8. Select the target path in which the VDO TerminalTools are to be installed. Click

on

– [Install] if you want to keep the standard setting.

– [Search...], select the new path and then click on [Install] if you want to

change the standard setting

The dialog for selecting the software components is displayed.

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