MUTOH Viper Extreme Manuale utente

User’s Guide

Viper Extreme

Digital Transfer Printer

For Maintenance Kits, Spares,

Service and Support

Call: +44 (0) 1628 588755

E-mail: support@colourgen.com

Users Guide Viper Extreme

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Users Guide Viper Extreme

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COPYRIGHT NOTICE

This document may not be reproduced by any means, in whole or in part, without written permission of the

copyright owner.

This document is furnished to support the Mutohs Viper Extreme Printers. In consideration of the furnishing

of the information contained in this document, the party to whom it is given, assumes its custody and control

and agrees to the following:

The information herein contained is given in confidence, and any part thereof shall not be copied or

reproduced without written consent of Mutoh Europe N.V.

This document or the contents herein under no circumstances shall be used in the manufacture or

reproduction of the article shown and the delivery of this document shall not constitute any right or license to

do so.

January 2009

Published: Mutoh Europe N.V., Archimedesstraat 13, B-8400 Oostende, BELGIUM

Users Guide Viper Extreme

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Users Guide Viper Extreme

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Table of contents

1 Safety Instructions..................................................................................................7

1.1 Regulations..............................................................................................................8

1.2 HANDLING INKS + waste........................................................................................9

1.3 Warnings, Cautions and Notes ................................................................................9

1.4 Safety instructions..................................................................................................10

1.5 Safety labels ..........................................................................................................12

1.6 Serial number label ................................................................................................13

1.7 Operation labels.....................................................................................................14

2 Product Overview..................................................................................................15

2.1 Part names and functions ......................................................................................16

2.2 Operation panel .....................................................................................................19

2.3 Installation requirements........................................................................................21

3 Basics ....................................................................................................................23

3.1 Switching the power ON/OFF ................................................................................24

3.2 Loading media .......................................................................................................26

3.3 Perfect Media Handling..........................................................................................28

3.4 Refilling ink cassettes ............................................................................................35

3.5 Replacing the cutting blade....................................................................................36

3.6 Replacing the waste bottle.....................................................................................37

3.7 Transfer and transportation....................................................................................38

4 Preparations before printing................................................................................41

4.1 Using media...........................................................................................................42

4.2 Testprinting ............................................................................................................44

4.3 Set the correct distance adjust (Step) ....................................................................48

5 Printer menu..........................................................................................................53

5.1 How to work in the menu .......................................................................................56

5.2 Operation panel IN standby mode .........................................................................58

5.3 Operation panel after printing ................................................................................66

5.4 Menu overview (1/7  7/7) ..................................................................................... 68

6 Periodical maintenance ......................................................................................123

6.1 Done by end user.................................................................................................124

6.2 Done by authorised Mutoh technician..................................................................135

7 Troubleshooting..................................................................................................137

7.1 Introduction ..........................................................................................................138

7.2 Failures and malfunctions of the printer ...............................................................138

7.3 Error messages....................................................................................................143

7.4 When media jams occur ......................................................................................148

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Users Guide Viper Extreme

CHAPTER 1: Safety instructions

7 AP-75330  Rev. 1.0  14/01/09

1 SAFETY INSTRUCTIONS

1.1 Regulations .............................................................................................................8

1.2 HANDLING INKS + waste........................................................................................9

1.3 Warnings, Cautions and Notes ..............................................................................9

1.4 Safety instructions................................................................................................10

1.5 Safety labels ..........................................................................................................12

1.6 Serial number label ...............................................................................................13

1.7 Operation labels....................................................................................................14

Users Guide Viper Extreme

CHAPTER 1: Safety instructions

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1.1 REGULATIONS

The CE marking is a mandatory European marking for certain product groups to

indicate conformity with the essential health and safety requirements set out in

European Directives.

By affixing the CE marking, the manufacturer, his authorized representative, or the

person placing the product on the market or putting it into service ensures that the item

meets all the essential requirements of all applicable EU directives and that the

applicable conformity assessment procedures have been applied.

Your product is designed and manufactured with high-quality materials and

components, which can be recycled and reused.

When this crossed-out wheeled bin symbol is attached to a product, it means the

product is covered by the European Directive 2002/96/EC  WEEE regulation.

Please inform yourself about the local separate collection system for electrical and

electronic products.

Please act according to local rules and do not dispose of your old products with your

normal household waste. The correct disposal of your old product will help prevent

potential negative consequences for the environment and human health.

FCC

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference

in which case the user will be required to correct the interference at his own expense.

ICES

This Class A digital apparatus complies with Canadian ICES-003.

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CHAPTER 1: Safety instructions

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1.2 HANDLING INKS + WASTE

Before handling inks/ cleaning and their waste, DO CAREFULLY READ THE MATERIAL SAFETY

DATA SHEETS (MSDS) and the labels for important health, safety and environmental information.

Post these documents in the work area as required by federal or local law. All safety data sheets are

periodically updated. You will find these sheets and their translations on

www.mutoh.eu/Products/Downloads/extra/msds .

Only use original manufacturers ink and appropriate cleaning liquid. Before installing an ink holder,

shake it gently. Doing so will preserve print quality.

When moving ink from a cold place to a warm place, keep the ink for three hours or more in the new

printing environment before printing.

Do not disassemble ink holder. Otherwise, ink may get in your eyes or on your skin. A disassembled

ink holder cannot be used either.

When refilling ink, use original manufacturers ink. Our Mutoh printers are designed to use original ink. If

you use ink which are not produced by the original manufacturer :

± printing might become blurred and the end of the ink in the holder might not be detected

correctly

± Any problems caused by using an ink holder other than those recommended above will not be

covered by the warranty, and repair expenses will be paid by the customer.

For handling waste: see section 13 on the MSDS-sheet. Recommendation: dispose of product according

to federal, state, provincial and local regulations.

Inks / Waste

± General advice: wear safety glasses and gloves especially when handling the waste ink.

± After spill: remove contaminated clothing.

± After inhalation: if difficulties occur after vapour/aerosol has been inhaled, remove to fresh air and

seek medical attention.

± After skin contact: wash thoroughly with soap and water.

± After eye contact: wash affected eyes for at least 15 minutes under running water while the

eyelids are held open.

± After swallowing: rinse mouth and drink plenty of water. Never induce vomiting.

1.3 WARNINGS, CAUTIONS AND NOTES

Safety terms in this manual and the contents of warning labels attached to the printer are categorized into

the following three types, depending on the degree of risk (or the scale of accident).

Read the following explanations carefully and follow the instructions in this manual.

Safety terms Details

Important

Must be followed carefully to avoid death or serious bodily injury.

Caution

Must be observed to avoid bodily injury (moderate or light) or damage to your equipment.

Notes

Contains important information and useful tips on the operation of your printer.

Users Guide Viper Extreme

CHAPTER 1: Safety instructions

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1.4 SAFETY INSTRUCTIONS

Machines must be installed according to Mutohs Installation Guide also after moving machines to

another location; maintenance needs to be done according to the maintenance manual.

To prevent fire or electrical shock, never use a power supply source other than the one rated for the

product in the country where you purchased the product.

Use only the provided power cable. To prevent fire or electrical shock, follow the instructions below

when handling the power cable:

± Do not cut or modify the cable.

± Do not put heavy objects on the cable.

± Do not bend, twist, knot or pull the cable.

± Do not wire the cable near equipment that generates heat.

± Do not use the cable with any other electrical device

± Do not handle the cable with wet hands

Be aware of all caution and warning labels to avoid potentially hazardous situations.

To prevent fire or electrical shock, machines must be connected to a properly grounded electrical power

outlet. Do not connect the power cable to a power strip or a power source shared by other electrical

devices.

± Make sure that no foreign substances such as dust etc. are stuck to the power plug.

± Insert the power plug firmly to the edge of the power socket.

Do not disable any safety precautions systems.

Do not operate the unit unless all parts are mounted.

Do not place the machine in the following areas. Doing so may result in the machine tipping or falling

over and causing injury.

± Unstable surfaces

± Sloping floors

± Areas subject to vibration by other equipment

Do not stand on or place heavy objects on your machine. Doing so may result in the machine tipping or

falling over and causing injury.

Do not place the machine in humid and dusty areas or in areas exposed to flammables. Doing so may

result in electrical shock or fire.

Do not cover the ventilation hole of your machine with cloth, such as a blanket or table cloth. Doing so

could obstruct ventilation and cause fire.

Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so

may result in electrical shock and fire.

Do not touch the media guide during printing. It is hot and may cause a burn.

Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and

may cause a burn.

Do not bend or pull the waste fluid tube. Doing so may cause waste fluid to leak out and malfunction of

the product.

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CHAPTER 1: Safety instructions

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Stop using your machine if a liquid has been spilled into it. This may cause electrical shock or fire.

Switch the machine off as soon as possible, unplug the power cord, and contact your local MUTOH

dealer.

Be sure to power OFF the machine and unplug the power cable from the outlet before cleaning the

machine. Use a damp cloth to clean the machine. Do not use thinner, benzene, alcohol or other active

agents. Doing so may result in damage or paint peeling from the casing.

Do not tilt the machine, place it against a wall or turn it upside down. Doing so may cause ink to leak

inside the machine. Movement after transport is also not covered by the warranty.

When cutting roll media, be careful of the following. Incorrect handling will result in injury to the hands

and fingers from the razor blade.

± When holding the media, do not place fingers over the media cut groove.

± Move the razor blade slowly along the media cutting groove.

To prevent back pains and other injuries, always work with at least 4 people to unpack or move the

machine. Keep the machine horizontally during transportation.

Do NOT transport the machine to another room without contacting your local Authorized Mutoh Dealer.

Users Guide Viper Extreme

CHAPTER 1: Safety instructions

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1.5 SAFETY LABELS

N° Area Label Description

1

2

Steel belt

Maintenance area

The steel belt is very sharp, be careful not to cut your

fingers.

Always wear gloves when performing maintenance in

that area.

Always wear goggles when performing maintenance

in that area.

3 Front platen

The front platen can be very hot (up to 70°C); be

careful not to burn your hands.

4

Rear pressure rollers

When loading media, be careful not to pinch your

fingers between the pressure rollers and print

platform.

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Users Guide Viper Extreme

CHAPTER 1: Safety instructions

13 AP-75330  Rev. 1.0  14/01/09

5 Wiper arm

Always wear gloves when performing maintenance in

that area.

Always wear goggles when performing maintenance

in that area.

6 Waste bottle

Always wear gloves when performing maintenance in

that area.

Always wear goggles when performing maintenance

in that area.

The liquid in the waste bottle may cause health

hazards, but is not a toxic liquid.

1.6 SERIAL NUMBER LABEL

N° Name Additional info

1 Machine name xx = 65 or 90 (machine size)

2 Serial number

3 Electrical specifications

4 CE mark

5 WEEE mark

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Þ ó èìðð Ñ±-¬»²¼»

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Users Guide Viper Extreme

CHAPTER 1: Safety instructions

14 AP-75330  Rev. 1.0  14/01/09

1.7 OPERATION LABELS

N° Type

1

2

For more colour configurations, see further on in this manual.

1C1H

Extr.2x4

1x8

Yellow

Cyan

Magenta

Spotcolor 2

Yellow

Magenta

Yellow Cyan

Cyan

Spotcolor 1 Spotcolor 3 Spotcolor 4

Users Guide Viper Extreme

CHAPTER 2 Product overview

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2 PRODUCT OVERVIEW

2.1 Part names and functions ....................................................................................16

2.1.1 Front ...................................................................................................................16

2.1.2 Rear ....................................................................................................................17

2.1.3 Position and function of the heating elements ....................................................18

2.2 Operation panel.....................................................................................................19

2.2.1 Operation keys....................................................................................................19

2.2.2 LCD monitor and status lamps............................................................................20

2.3 Installation requirements .....................................................................................21

2.3.1 Installation environment requirements ................................................................21

2.3.2 Required space...................................................................................................21

Users Guide Viper Extreme

CHAPTER 2 Product overview

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2.1 PART NAMES AND FUNCTIONS

2.1.1 Front

N° Name Function

1 Left maintenance cover Cover to access the maintenance area

2 Heater plate Supports and heats the media during printing.

3

Front cover

Keeps the operator safe from moving parts.

Only open and/or close the cover to perform following operations:

Media setting and replacement

Cutter blade replacement

Cleaning the cleaning wiper

4 Operation panel To control the printer.

5 Ink compartment cover Covers the ink compartment.

6 Stand Carries the main body.

7 Waste bottle assembly Collects the waste fluid.

8 Winder control panel To operate the winding system

8

Unwinder / Winder 100 System to unwind and wind media rolls up to 100 kg.

1

2

3

4

5

6

7

8

9

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CHAPTER 2 Product overview

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2.1.2 Rear

N° Name Function

1

APS connection points

To mount an air purification system / forced ventilation. Mutoh provides an

APS system for collection of VOCs that are emitted at the printing area.

When you want to connect your own air purification system, a tube

connection is available. Please refer to the latest price list for more

information.

2

N° Name

1 Network interface connector

2 Centronics connector

3 Foot switch connector

4 Power cable connector

5 Bulk ink system connector

1

2

Users Guide Viper Extreme

CHAPTER 2 Product overview

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2.1.3 Position and function of the heating elements

Heater element Temperature Function

Pre-heater (Heater A) 20  70°C

The pre heater expands the transfer paper before it hits

the pinch rollers.

Dryer (Heater D) 20  70°C

The dryer helps to make the media touch-dry before it

reaches the automatic take-up system

Users Guide Viper Extreme

CHAPTER 2 Product overview

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2.2 OPERATION PANEL

Use the operation panel to set operational conditions, display the status of the printer, and set other

functions.

The names and functions of the operation keys and status lamps are explained below.

2.2.1 Operation keys

N° Name Function

1 [POWER] key To power ON or OFF the Viper Extreme.

2 [F1] key To select the function or parameter displayed in the left upper corner

3 [F2] key To select the function or parameter displayed in the right upper corner

4 [F3] key To select the function or parameter displayed in the left lower corner

5 [F4] key To select the function or parameter displayed in the right lower corner

6

[MENU ] key To browse between the different menus (1/5 2/5)

7

[MENU ] key To browse between the different menus (2/5 1/5)

8 [ENTER] key To activate a setting or parameter

9 [CANCEL] key To cancel an activity and go back to the previous menu

Users Guide Viper Extreme

CHAPTER 2 Product overview

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2.2.2 LCD monitor and status lamps

N° Name Colour Status Function

10 LCD - -

The monitor displays the operation status and error messages of

the printer.

11 POWER Green

ON The printer is on.

OFF The printer is off.

12 ERROR Red

Flashing An error has occurred. The contents will be displayed on the

LCD monitor.

OFF Either there is no error or the power is off.

13 DATA Orange

ON The printer receives print data.

Flashing The printer analyses received data.

OFF The printer waits to receive print data.

14 MEDIA SET Orange

ON The nip roller is in the release position.

Media has not been loaded.

OFF The nip roller is in the secured position.

The media has not been loaded.

15 ROLL Orange

ON The media type is set to roll media.

OFF The media type is set to sheet media.

16 SHEET Orange

ON The media type is set to sheet media.

OFF The media type is set to roll media.

17 HEATER Orange

ON The heating elements reached the requested temperature.

Flashing The heating elements warm up.

OFF The heating elements are OFF.

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