Widex Remote Link Guida utente

WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark

https://global.widex.com

Manual no.:

9 514 0512 080 03

Issue:

2020-11 9 514 0512 080 03

USER INSTRUCTIONS

REMOTE LINK

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REMOTE LINK

USER INSTRUCTION

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GB USER INSTRUCTIONS ....................................................................... 4

SC 用户使用手册 ............................................................................. 14

DE BEDIENUNGSANLEITUNG ...............................................................22

DK BRUGSANVISNING ..........................................................................32

ES INSTRUCCIONES DE USO ................................................................ 41

FR MODE D’EMPLOI ..............................................................................51

IT LIBRETTO D’INSTRUZIONI .............................................................. 61

JP 取扱説明書 ..................................................................................71

PT INSTRUÇÕES DE UTILIZAÇÃO ........................................................ 82

US USER INSTRUCTIONS ......................................................................92

FCC AND ISED STATEMENTS .................................................................102

LICENSE AGREEMENT ........................................................................... 105

3

PACKAGE CONTENTS AND DESCRIPTION OF

THE DEVICE

Package contents ‒ see illustration 1:

1.1 Device

1.2 Neckloop

1.3 Micro USB cable

1.4 User instructions

The device ‒ see illustration 4:

4.1 Centre LED

4.2 LED for the right hearing aid

4.3 LED for the left hearing aid

4.4 Neckloop connectors

4.5 Push button (on/off switch and button for pairing)

4.6 Micro USB port for charging

4.7 Reset pinhole button

4

IMPORTANT SAFETY INFORMATION

Warnings

Read this page carefully before you start using this device.

Do not use the device in mines or other areas with explosive gases.

Do not expose to extreme temperatures or high humidity.

When the device is connected via micro USB cable to external mains-

operated equipment like a charger, PC, audio source or similar, this

equipment must comply with IEC 62368-1, IEC 60601-1 or equivalent

safety standards.

Any change or modification to the device that has not been expressly

approved by the manufacturer could void the user's authority to oper-

ate the device.

Do not use the product at altitudes above 2,000 metres, as extremely

low air pressure may result in an explosion or the leakage of flammable

liquid or gas.

Do not dispose of the product with its battery into fire or a hot oven.

The device should be stored and transported within the temperature and

humidity ranges of -10°C to +50°C (14°F to 122°F) and < 90% rH.

The device is designed to operate from 5°C (41°F) to 40°C (104°F).

For more information about the device, visit: www.widex.com.

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INTENDED USE

The device is intended to connect Widex fitting software to your W-Link

hearing aid* for fitting purposes.

*hearing aid with wireless connectivity

SETTING UP AND USING THE DEVICE

Charging the device ‒ see illustration 2

Using the micro USB cable, connect the device to your computer or to a

USB adaptor connected to a power outlet.

We recommend using a 5V 500mA USB adaptor.

NOTE

Please charge the battery fully before using it the first time. While charging,

the centre LED on the device will be flashing. When the device has been fully

charged, the centre LED will stop flashing.

Turning the device on and off

To turn on the device, press and hold the push button for a few seconds

until the LEDs light up.

To turn off the device, press and hold the push button for a few seconds

until all the LEDs are off.

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Connecting the device to the WIDEX REMOTE CARE app

When you receive the device, your hearing care professional will have

prepared it for you. After you receive the device, it has to be connected to

the WIDEX REMOTE CARE app before you use it. If the device has already

been connected to the app, you can skip this section.

To connect the device to the app, do as follows:

1. Download the WIDEX REMOTE CARE app

2. Open the app

3. Follow the instructions in the app

NOTE

When connecting the device to your app, please make sure that your

smartphone is not connected to any other devices via Bluetooth.

If the device does not turn on, please recharge it before trying again.

Using the device ‒ see illustration 3

Turn on the device and place it around your neck.

Make sure that your smartphone is connected to the internet.

Go to the WIDEX REMOTE CARE app on your smartphone.

Your hearing care professional will connect to your hearing aids from the

clinic via the fitting software and the fitting device. Your hearing care pro-

fessional is now in control of your hearing aids.

Follow the instructions from your hearing care professional through the

app.

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When the remote fit has been completed, you can disconnect and turn off

the device.

Visual indicators ‒ see illustration 5

The following table shows the various LEDs and what they indicate:

LED Indication

5.1 The device is on and the battery charged

5.2 The device is charging

5.3 The battery is running low

5.4 The battery is very low

5.5 The device is in pairing mode

5.6 The device is connected via Bluetooth (only shown shortly af-

ter the device has been connected)

5.7 The device is malfunctioning. Please return the device to your

hearing care professional

5.8 The device is communicating with your hearing aids

MAINTENANCE

It is important that you keep the device clean and disinfected before use.

●Wipe the device and neckloop with a damp cloth and clean the acces-

sories with a dry cloth. Do not use any chemicals.

●Do not immerse the device or neckloop in water or any other liquid.

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●While the device is not in use, keep it in a dry location out of reach of

children and pets.

●Never try to open or repair the device yourself. In case of malfunc-

tions, please contact your hearing care professional.

TROUBLESHOOTING

Problem Possible cause Solution

The device does not

work a: The battery is low

b: The device has not

been paired with your

smartphone

c: The device cannot

connect to your smart-

phone

d: The neckloop has not

been attached correctly

to the device

a: Recharge the battery

b: Pair the device with

your smartphone

c: Activate Bluetooth

on your smartphone

d: Attach the neckloop

connectors correctly to

the device

You cannot connect to

your hearing care pro-

fessional

Your smartphone is off-

line Make sure that your

smartphone is connec-

ted to the internet and

try again

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Problem Possible cause Solution

You have connected to

your hearing care pro-

fessional, but the con-

nection to your hearing

aid disappears

Other devices such as

LED lamps, power sup-

plies or adaptors might

be interfering with the

connection

Try switching off any

device that could be in-

terfering with the con-

nection

If you still experience problems with connecting, pairing or using the de-

vice, contact your hearing care professional for help.

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REGULATORY INFORMATION

EU Directives

Directive 2014/53/EU

Hereby, WSAUD A/S declares that the WIDEX REMOTE LINK device is in

compliance with the essential requirements and other relevant provisions

of Directive 2014/53/EU.

The WIDEX REMOTE LINK contains radio transmitters operating at: 10.6

MHz, -54 dBµA/m @10 m 2.4 GHz, 2.2 mW EIRP.

A copy of the Declaration of Conformity according to 2014/53/EU can be

found at:

https://global.widex.com/doc

N26346

Information regarding disposal

Do not dispose of hearing aids, hearing aid accessories and batteries

along with ordinary household waste.

Hearing aids, batteries and hearing aid accessories should be disposed of

at sites intended for electrical waste and electronic equipment, or given to

your hearing care professional for safe disposal.

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SYMBOLS

Symbols commonly used by WSAUD A/S in medical device labelling

(labels/IFU/etc.)

Symbol Title/Description

Manufacturer

The product is produced by the manufacturer whose name and address

are stated next to the symbol. If appropriate, the date of manufacture

may also be stated.

Catalogue number

The product’s catalogue (item) number.

Consult instructions for use

The user instructions contain important cautionary information

(warnings/precautions) and must be read before using the product.

Warning

Text marked with a warning symbol must be read before using the

product.

WEEE mark

“Not for general waste”. When a product is to be discarded, it must

be sent to a designated collection point for recycling and recovering

to prevent the risk of harm to the environment or human health as a

result of the presence of hazardous substances.

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Symbol Title/Description

CE mark

The product is in conformity with the requirements set out in Euro-

pean CE marking directives.

RCM mark

The product complies with electrical safety, EMC and radio spectrum reg-

ulatory requirements for products supplied to the Australian or New Zea-

land markets.

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包装内容物和设备说明

包装内容物 ‒ 参见图示 1：

1.1 设备

1.2 项圈

1.3 Micro USB 线缆

1.4 使用说明

设备 ‒ 参见图示 4：

4.1 中央 LED

4.2 右耳助听器 LED

4.3 左耳助听器 LED

4.4 项圈连接器

4.5 按钮（开关和配对按钮）

4.6 充电用 Micro USB 端口

4.7 重置针孔按钮

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重要安全信息

警告

开始使用本设备前，请仔细阅读本页内容。

切勿在矿山或其他存在爆炸性气体的区域使用本设备。

切勿暴露于极端温度或湿度较大的环境中。

如果通过 Micro USB 线缆将本设备连接到充电器、个人

电脑、音频源等外部电源供电设备，那么这些设备必须符

合 IEC 62368-1、IEC 60601-1 或同等安全标准。

未经制造商的明确批准而对设备进行任何更改或改造，可

能会导致用户操作设备的权力失效。

请勿在海拔高度高于 2000 米的地方使用本产品，极低气

压可能会导致爆炸或易燃液体或气体泄漏。

请勿将含电池的产品弃置于火中或烤箱烤炉内。

存放和运输设备的温度范围和湿度范围分别为 -10°C 至

+50°C（14°F 至 122°F）和 < 90% rH。

设备的设计工作温度范围为 5°C (41°F) 至 40°C

(104°F)。

有关设备的更多信息，请访问：www.widex.com。

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预期用途

本设备旨在将 Widex 验配软件连接到 W-Link 助听器*，以

便进行验配。

*采用无线连接的助听器

设备设置和使用

设备充电 ‒ 参见图示 2

使用 Micro USB 线缆，将设备连接到计算机或连至插座的

USB 适配器。

我们建议使用 5V 500mA 的 USB 适配器。

注意

请在第一次使用之前给电池充满电。充电过程中，中央 LED 指

示灯将不停闪烁。充满后，中央 LED 指示灯将停止闪烁。

设备开启和关闭

要开启设备，请按住按钮数秒，直至 LED 亮起。

要关闭设备，请按住按钮数秒，直至所有 LED 熄灭。

将设备连接至 WIDEX REMOTE CARE 应用

在您收到设备时，您的助听保健专家已经为您做好了这项准

备。在您收到设备后，需要将其连接到 WIDEX REMOTE CARE

应用才可使用。

如果设备已经连接至该应用，则可跳过此部分。

要将设备连接到该应用，请进行如下操作：

16

1. 下载 WIDEX REMOTE CARE 应用

2. 打开应用

3. 按照应用中的指示进行操作

注意

将设备连接到应用时，请确保您的智能手机未通过蓝牙连接

到任何其他设备。

如果设备未开启，请在重新充电后再试一次。

设备使用 — 参见图示 3

开启设备并将其戴在颈部。

确保您的智能手机已连接互联网。

前往您智能手机上的 WIDEX REMOTE CARE 应用。

您的助听保健专家将通过验配软件和验配设备从诊所连接到

您的助听器。您的助听保健专家现已控制您的助听器。

通过应用遵循您的助听保健专家的指示。

当远程验配完成后，即可断开连接并关闭设备。

可视指示器 ‒ 参见图示 5

下表列出各种 LED 及其所指示的含义：

LED 指示

5.1 设备已开启，电池已充电

5.2 设备正在充电

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LED 指示

5.3 电池电量低

5.4 电池电量非常低

5.5 设备处于配对模式

5.6 设备通过蓝牙连接（仅在设备连接不久后显示）

5.7 设备出现故障。请将设备返给您的助听保健专家

5.8 设备正在与助听器通信

维护

使用前务必让设备保持在清洁和消毒状态。

● 使用湿布擦拭设备和项圈，并使用干布清洁配件。请勿

使用任何化学品。

● 不要将设备或项圈浸泡在水或任何其他液体中。

● 不用时，请将设备放在干燥、儿童和宠物接触不到的地

方。

● 切勿尝试自行打开或维修设备。如果发生故障，请联系

您的助听保健专家。

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故障排除

问题可能的原因解决方案

设备不工作 a：电池电量低

b：设备尚未与智

能手机配对

c：设备无法连接

到智能手机

d：项圈未正确安

装到设备上

a：为电池充电

b：将设备与智能

手机配对

c：打开智能手机

上的蓝牙

d：将项圈连接器

正确安装到设备上

您无法连接到助听

保健专家

您的智能手机已离

线

确保您的智能手机

连接到互联网并重

试

您已连接到助听保

健专家，但与助听

器的连接已断开

LED 灯、电源或适

配器等其他设备可

能会干扰连接

尝试关闭可能干扰

连接的任何设备

如果设备连接、配对或使用仍然出现问题，请联系助听保健

专家寻求帮助。

19

法规信息

欧盟指令

指令 2014/53/EU

WSAUD A/S 特此声明，本 WIDEX REMOTE LINK 设备符合欧盟

指令 2014/53/EU 的基本要求和其他相关规定。

WIDEX REMOTE LINK 包含无线电发射器，工作参数为：10.6

MHz，-54 dBµA/m @10 m 2.4 GHz，2.2 mW EIRP。

根据指令 2014/53/EU 出具的符合标准声明副本发布在以下

网站：

https://global.widex.com/doc

N26346

废弃物处置信息

请勿将助听器、助听器配件和电池与普通的生活垃圾一起处

置。

助听器、电池和助听器配件应在专门处置废弃电气和电子设

备的地方予以处置，或者交由您的听力保健专家进行安全处

置。

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