SonicWALL SonicPoint-Ni Getting Started Manual

SonicPoint-Ne / SonicPoint-Ni Getting Started Guide

SonicWALL SonicPoint Getting Started Guide Page 1

SonicWALL SonicPoint-Ne / SonicPoint-Ni

Getting Started Guide

This Getting Started Guide provides instructions for basic installation and configuration of the SonicWALL SonicPoint-Ne / SonicPoint-Ni

wireless appliances in single-unit or distributed wireless deployments.

Setup

Additional Configuration and Information

Support and Training Options - page 31

Product Safety and Regulatory Information - page 37

Step Procedure Est. Time

Before You Begin - page 3

Introduction to Secure Wireless - page 7

Registering Your Appliance - page 13

Configuring Your UTM Appliance for Wireless - page 17

Setting Up Your SonicPoint - page 23

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Page 2 SonicPoint Top Panel / Status LEDs

SonicPoint Top Panel / Status LEDs

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Status LEDs

Power

Test SafeMode

Wireless Link

Wireless Activity

1000mbps 100mbps 10Mbps

Ethernet Activity

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Power Port

(SonicPoint-Ne only)

Provides 12VDC power connection

LAN/PoE Port

Provides Power over Ethernet (PoE)

and Ethernet connection

Console Port

Provides management connection using

CLI->DB9 cable (for command line management only)

Reset Button

Press and hold to manually reset

SonicWALL SonicPoint Getting Started Guide Page 3

1

Before You Begin

In this Section:

This section provides a basic checklist of materials and information you will need before you begin.

• Check Package Contents - page 4

• What You Need to Begin - page 5

1

Page 4 Check Package Contents

Check Package Contents

Before continuing, ensure that your SonicPoint package contains the following materials:

Any Items Missing?

If any of the items corresponding to your product are missing from the package, please contact SonicWALL support.

A listing of the most current support documents are available online at:

<http://www.sonicwall.com/us/support.html>

SonicPoint-Ne Appliance Checklist SonicPoint-Ni Appliance Checklist

This Getting Started Guide Document

SonicPoint-Ne Appliance

Mounting Kit (Ceiling Braces, Anchor and Screw Kit)

Front LED/Logo Cover Plate

Antennas (3)

Power Adaptor

a

a. The included power cord is intended for use in North America only.

This Getting Started Guide Document

SonicPoint-Ni Appliance

Mounting Kit (Ceiling Braces, Anchor and Screw Kit)

Front LED/Logo Cover Plate

SonicWALL SonicPoint Getting Started Guide Page 5

What You Need to Begin

The SonicWALL SonicPoint-Ne/Ni security appliances are centrally managed by SonicWALL NSA E-Class appliances. For more

information on deploying this SonicPoint with SonicWALL NSA series and TZ series platforms, contact your local SonicWALL sales

representative for the supported SonicOS releases. SonicPoints receive auto-firmware updates from the central gateway SonicWALL,

this device supports SonicOS 5.6.0.3 or higher releases.

In addition to the above SonicOS firmware and hardware requirements, ensure that your network deployment includes:

• An 802.3af compliant PoE injector or PoE-capable switch (optional when using the SonicPoint-Ne)

• An active Internet connection

• A configured interface on the SonicWALL security appliance set to a zone type of “wireless”

• A location selected for placement of your SonicPoint such as a wall or ceiling

• Clients capable of 802.11n wireless communications

1

1. Although clients with 802.11a/b/g hardware are supported, the presence of these legacy clients within range of your network may affect the connection

speed of your 802.11n clients.

Page 6

SonicWALL SonicPoint Getting Started Guide Page 7

2

Introduction to Secure Wireless

In this Section:

This section contains excerpts from the SonicWALL Secure Wireless Network Integrated Solutions Guide.

The content is meant to provide a brief introduction to Radio Frequency (RF) technology as it

pertains to different deployment scenarios.

• Wireless RF Introduction - page 8

• Placing Access Points - page 10

• SonicWALL Wireless Firewalling - page 12

2

Page 8 Wireless RF Introduction

Wireless RF Introduction

There are currently four widely adopted standards for 802.11

wireless network types: a, b, g, and n. Although 802.11n is the

newest and highest capacity standard, each of the four

standards has its own strengths and weaknesses. This section

provides overviews of these standards.

The following section provides a brief overview of RF

technologies:

• Frequency Bands and Channels - page 8

• 802.11 Comparison Chart - page 8

• Radio Frequency Barriers - page 9

• RF Interference - page 9

Frequency Bands and Channels

To allow multiple separate wireless networks in a shared and

confined space, the RF medium is divided into channels. For

devices in the 5GHz range (802.11a), this means the possibility

of up to 23 discrete channels. For devices using the 2.4GHz

range (802.11b, 802.11g), the wireless space is limited to a

maximum of 14 overlapping channels. As a result of these

overlapping channels, 2.4GHz technology provides only a total

of three discrete channels.

The newer 802.11n technology does not fit into either of these

categories, as it is capable of using both 2.4GHz and 5GHz, but

is limited to 14 overlapping channels for backward compatibility.

802.11 Comparison Chart

The following table compares signal characteristics as they

apply to the current 802.11 standards:

802.11a 802.11b 802.11g 802.11n

# of Channels in USA 23 11 11 11

# of Channels in EU 23 13 13 13

# of Channels in Japan 15 14 14 14

Frequency Band 5GHz 2.4GHz 2.4GHz 2.4/5GHz

Max. Data Rate 54Mbps 11Mbps 54Mbps 150Mbps

300Mbps

a

a. Full 300Mbps throughput is possible only in environments free from

2.4Ghz interference.

Note: Although 802.11b/g/n standards provide between 11

and 14 channels, only 3 of those channels are fully

discrete (non-overlapping) channels.

For more information on this topic, refer to the

SonicWALL Secure Wireless Networking Integrated

Solutions Guide.

Radius (Range) 90ft/25m 120ft/

35m

120ft/

35m

300ft/90m

SonicWALL SonicPoint Getting Started Guide Page 9

Radio Frequency Barriers

Determining the location of RF barriers can be a painful part of

the placement process, but keep in mind that they can be used

beneficially in an attempt to block signals where you do not

want coverage.

The following tables list some common RF barrier types:

RF Interference

RF interference from home, office, and medical equipment is a

common source of frustration in wireless deployments from the

smallest home office to the largest multi-building campus.

The following table lists several common sources of RF

interference:

Barrier Type RF Signal

Blocking

Open air Very Low

Glass, drywall, cube partitions Low

Stone floors and walls (brick/marble/granite) Medium

Concrete, security glass, stacked books/paper High

Metal, metal mesh (chicken wire), re-enforced

concrete, water

Very High

Faraday cage Extremely High

Interference Source Possible RF

Interference

Band(s)

Affected

2.4GHz phones Entire range (hundreds

of feet)

802.11b/g/n

Bluetooth devices Within 30 feet 802.11b/g/n

Microwave oven

a

a. Most newer model microwave ovens have sufficient shielding to

negate possible RF interference.

Within 10-20 feet 802.11b/g/n

Scientific and medical

equipment

Short distance, varies 802.11b/g/n

Off-network access

points

Entire range All

RF reflective objects Long-range wireless

bridging

All

Page 10 Placing Access Points

Placing Access Points

Physical placement of an access point has a measurable effect

on who can and cannot access your wireless signal. The

following sections provide an overview of wireless access point

placement, signal strength, and signal direction in common

wireless deployment situations:

• Making Hardware Decisions - page 10

• Solutions to RF Interference and Barriers - page 11

Tip: For the latest SonicPoint wireless deployment

information from switching recommendations to

site survey, see the SonicWALL SonicPoint

Deployment Best Practices Guide at:

<http://www.sonicwall.com/us/support.html>

Making Hardware Decisions

The first decision in hardware is the access point. While access

point technology (802.11a/b/g/n) is one factor in determining

your placement, based on distance served and bandwidth

needed, taking note of other hardware-based factors is just as

important.

Some of the more important hardware decisions include:

• Number of access points versus user density – If too

many users are serviced by a single access point,

maximum transfer rates are reached and that point may

become a bottleneck for the whole system.

• Bandwidth – How much data is moving upstream and

downstream for a given type of user?

• Ethernet cabling – Where are you running the powered

Ethernet (PoE) cable to and how are you securing that

cable. Is your PoE switch able to power all access points?

• Hubs / Switches / UTM – Your wireless deployment has to

tie back into your UTM appliance and LAN resources at

some point. What speed is needed for your Ethernet

connection to accommodate the number of access points

you are installing? Also consider where your key

networking devices are deployed and how they will connect

efficiently with your wireless appliances.

• Upgrade your Ethernet connections for 802.11n – In

most cases, 802.11n wireless hardware requires more

bandwidth than a single (or even dual) 10/100 Ethernet

connection can handle. Gigabit Ethernet connectivity

between the WLAN and the LAN is required to take full

advantage of 802.11n speed.

• Power up that PoE for 802.11n – Part of your wireless

network planning should include verifying that your PoE

equipment is 802.3af compliant, and that a full 15 watts of

power can be supplied to each SonicPoint.

SonicWALL SonicPoint Getting Started Guide Page 11

Solutions to RF Interference and Barriers

These days, finding an environment with no RF interference or

noise is nearly impossible. Only if you are setting up an office in

a secluded redwood grove can you count on RF interference to

be a non-issue. Even then, the redwood trees might just be

among those fitted with high-gain cellular antennas, an all-too-

common occurrence today. Regardless, you should expect to

deal with some level of signal interference in your deployment.

Location A – Rogue access points or wireless test lab

• Problem – Wireless product test labs and other (non-

malicious) rogue access points are problems in many Wi-Fi

deployments.

• Solution – Either eliminate all rogue access points, or

force their owners to use a set channel that does not

overlap with your distributed wireless solution.

Location B – Spectrum noise for 2.4 GHz and 5 GHz

• Problem – Your phone system is partially wireless and

uses the 2.4GHz spectrum.

• Solution – Give VoIP a try. VoIP will work in tandem with

your wireless network, instead of against it. For more on

SonicWALL VoIP implementation and capabilities, refer to

the Configuring VoIP SonicOS feature module available at:

http://www.sonicwall.com/us/support.html

Location C – Off-network access points

• Problem – Your neighbors need wireless, too!

Unfortunately, only a few sheets of drywall separate you.

Solution – Overpowering your neighbors with high-gain

antennas is an option, but not a particularly neighborly one.

Instead, you could simply use a different channel for

wireless access points bordering this wall and ensure that

your neighbors do the same. Performance in some dual-

channel wireless devices may take a hit, but it is better than

dropped connections—or unhappy neighbors.

A

C

B

Page 12 SonicWALL Wireless Firewalling

SonicWALL Wireless Firewalling

When a wireless device uses an access point to communicate

with a device on another subnet or on a completely different

network, traffic between the devices is forced to traverse the

network gateway. This traversal enables Unified Threat

Management (UTM) services to be enforced at the gateway.

Standard practice for wireless firewalling (where one wireless

client is communicating with another) bypasses many of the

critical UTM security services. The illustration below shows the

standard practice for wireless firewalling.

Many security products on the market share this potential

vulnerability when two users connected by a common hub or

wireless access point wish to exchange data.

SonicWALL addresses this security shortcoming by managing

the SonicPoint access points from the UTM appliance. This

allows complete control of the wireless space, including zone

enforcement of security services and complete firewalling

capabilities, as shown in the illustration below.

WLAN Zone

Security Services

?

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

Other Security Appliance

WLAN Zone

Security Services

SonicWALL

appliance

SonicWALL

SonicPoint

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

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SonicWALL SonicPoint Getting Started Guide Page 13

3

Registering Your Appliance

In this Section:

This section provides instructions for registering your SonicWALL SonicPoint appliance.

• Creating a MySonicWALL Account - page 14

• Registering and Licensing Your Appliance on MySonicWALL - page 14

• Using SonicWALL UTM Security Services for Wireless Clients - page 15

Note: Registration is an important part of the setup process and is necessary to receive the full benefits of SonicWALL security

services, firmware updates, and technical support.

3

Page 14 Creating a MySonicWALL Account

Creating a MySonicWALL Account

A MySonicWALL account is required for product registration. If

you already have an account, continue to the Registering and

Licensing Your Appliance on MySonicWALL section.

To create a MySonicWALL account:

1. In your browser, navigate to www.mysonicwall.com.

2. In the login screen, click the Not a registered user? link.

3. Complete the Registration form and click Register.

4. Verify that the information is correct and click Submit.

5. In the screen confirming that your account was created,

click Continue.

Registering and Licensing Your Appliance

on MySonicWALL

You must register your SonicWALL security appliance on

MySonicWALL to enable full functionality.

To register your SonicPoint, perform the following tasks:

1. Login to your MySonicWALL account. If you do not have an

account, you can create one at www.mysonicwall.com.

2. Enter the serial number of your product in the REGISTER

A PRODUCT field and click the Next button.

3. Type a friendly name for the appliance, select the

Product Group if any, type the authentication code into

the appropriate text boxes, and then click Register.

4. On the Product Survey page, fill in the requested

information and then click Continue.

5. To pair your SonicPoint with a SonicWALL UTM

appliance, navigate to the Service Management page

by clicking on the device you wish to pair with your

SonicPoint.

6. Scroll to the Associated Products section and click the

SonicWALL SonicPoint link to associate your SonicPoint

with the appliance.

SonicWALL SonicPoint Getting Started Guide Page 15

Using SonicWALL UTM Security Services

for Wireless Clients

Any security services you purchased for your SonicWALL UTM

appliance can also be applied to wireless clients. Simply enable

the security services on the WLAN zone or on a custom

wireless zone, and your wireless traffic will be protected along

with your wired traffic.

If you have not yet purchased a security service

subscription for your SonicWALL UTM appliance, please

speak with a sales representative or visit www.mysonicwall.com

to register for free trials.

• To try a Free Trial of a service, click Try in the Service

Management page.

• To purchase a product or service, click Buy Now in the

Service Management page.

If you recently purchased security services, you will receive an

activation key. This key is emailed to you after online

purchases, or is on the front of the certificate that was included

with your purchase.

To activate existing licenses:

1. Log into mysonicwall.com and navigate to the My

Products page.

2. Select the registered product you want to manage.

3. Locate the product on the Service Management page and

click Enter Key in that row.

4. In the Activate Service page, type or paste your key into the

Activation Key field and then click Submit.

When activation is complete, MySonicWALL displays an

activation screen with service status and expiration information.

You have successfully registered your SonicWALL appliance,

and now you need to enable UTM security services on the

SonicWALL appliance itself. SonicWALL UTM security services

are not enabled by default.

Page 16 Using SonicWALL UTM Security Services for Wireless Clients

SonicWALL SonicPoint Getting Started Guide Page 17

4

Configuring Your UTM Appliance for Wireless

In this Section:

This section provides instructions for configuring the SonicWALL UTM appliance to connect with your SonicWALL SonicPoint.

• An Introduction to Zones and Interfaces - page 18

• Configuring Wireless Access - page 18

4

Page 18 An Introduction to Zones and Interfaces

An Introduction to Zones and Interfaces

Zones split a network infrastructure into logical areas, each with

its own set of usage rules, security services, and policies. Most

networks include multiple definitions for zones, including those

for trusted, untrusted, public, encrypted, and wireless traffic.

Some basic (default) zone types include:

WAN - Untrusted resources outside your local network

LAN - Trusted local network resources

WLAN - Local wireless network resources originating from

SonicWALL wireless enabled appliances

DMZ - Local network assets that must be accessible from the

WAN zone (such as Web and FTP servers)

VPN - Trusted endpoints in an otherwise untrusted zone (such

as the WAN)

The security features and settings configured for the zones are

enforced by binding a zone to one or more physical interfaces

(such as, X0, X1, or X2) on the SonicWALL UTM appliance.

The X1 and X0 interfaces are preconfigured as WAN and LAN

respectively. The remaining ports (X2-X6) are also LAN ports by

default. However, these ports can be configured to meet the

needs of your network, either by using basic zone types (WAN,

LAN, WLAN, DMZ, VPN) or configuring a custom zone type to

fit your network requirements (for example: Gaming Console

Zone, Wireless Printer Zone, Wireless Ticket Scanner Zone).

Configuring Wireless Access

This section describes how to configure SonicPoints with a

SonicWALL UTM appliance.

SonicWALL SonicPoints are wireless access points specially

engineered to work with SonicWALL UTM appliances. Before

you can manage SonicPoints in the management interface,

perform the following steps:

• Configuring Provisioning Profiles - page 19

• Configuring a Wireless Zone - page 21

• Configuring the Network Interface - page 22

SonicWALL SonicPoint Getting Started Guide Page 19

Configuring Provisioning Profiles

SonicPoint Profile defines settings that can be configured on a

SonicPoint, such as radio SSIDs, and channels of operation.

These profiles make it easy to apply basic settings to a wireless

zone, especially when that zone contains multiple SonicPoints.

When a SonicPoint is connected to a zone, it is automatically

provisioned with the profile assigned to that zone. If a

SonicPoint is connected to a zone that does not have a custom

profile assigned to it, a default profile is used.

To add a new profile:

1. Navigate to the SonicPoint > SonicPoints page in the

SonicOS interface.

2. Click Add SonicPoint below the list of SonicPoint

provisioning profiles.

3. The Add/Edit SonicPoint Profile window displays.

Settings Tab

1. Select Enable SonicPoint.

2. Enter a Name Prefix to be used internally as the first part

of the name for each SonicPoint provisioned.

3. Select the Country Code for the area of operation.

802.11n Radio Tab

1. Select Enable Radio.

2. Optionally, select a schedule for the radio to be enabled

from the drop-down list. The most common work and

weekend hour schedules are pre-populated for selection.

3. Select a Radio Mode to dictate the radio frequency

band(s). The default setting is 2.4GHz 802.11n/g/b Mixed.

4. Enter an SSID. This is the access point name that will

appear in clients’ lists of available wireless connections.

5. Select a Primary Channel and Secondary Channel. You

may choose AutoChannel unless you have a reason to use

or avoid specific channels.

6. Under WEP/WPA Encryption, select the Authentication

Type for your wireless network. SonicWALL recommends

using WPA2 as the authentication type.

7. Fill in the fields specific to the authentication type that you

selected. The remaining fields change depending on the

selected authentication type.

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