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SERVICE MANUAL

Repair for Cellular Telephone

Fisio 311

LEVEL 1 / LEVEL 2

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SERVICE Manual

Last updates :

DATE MODIFICATION PAGE

07/09/00 REVISION 1

REVISION 2 : 21/09/01

Code Nomenclature suppressed

N° 4311 256 03841 : Sticker Process

Page : 39

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CONTENTS

1.0 PURPOSE..............................................................................................................................................................................................4

2.0 SCOPE....................................................................................................................................................................................................4

3.0 REFERENCE........................................................................................................................................................................................4

4.0 GLOSSARY/ACRONYM LIST......................................................................................................................................................4

5.0 TEST EQUIPMENT AND TOOLS ...............................................................................................................................................4

6.0 TEST AND INPECTION PLAN.....................................................................................................................................................5

6.1 User Interface Test............................................................................................................................................................................5

6.2 RF Test................................................................................................................................................................................................5

7.0 BEFORE STARTING........................................................................................................................................................................6

7.1 Description Of The Transceiver.....................................................................................................................................................6

7.2 Description Of The Display.............................................................................................................................................................7

7.3 Using The Carousel..........................................................................................................................................................................8

7.4 Inserting The MICRO-Card.............................................................................................................................................................9

7.5 Inserting The Battery........................................................................................................................................................................9

7.6 Attach The Battery Cover................................................................................................................................................................9

7.7 Removing The Battery ...................................................................................................................................................................10

7.8 Charging The Battery .....................................................................................................................................................................10

7.9 W@P Introduction..........................................................................................................................................................................11

8.0 TEST PROCEDURES......................................................................................................................................................................13

8.1 Initial Functional Check for Fisio 311.........................................................................................................................................13

8.2 RF Test..............................................................................................................................................................................................16

8.3 Battery Charging (IGN : Ignition) / Current Consumption......................................................................................................20

8.4 W@P Test Procedure .....................................................................................................................................................................22

9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES.............................................................................................................28

9.1 Dismantlement.................................................................................................................................................................................28

9.2 Assembly ..........................................................................................................................................................................................32

9.3 Exploded view of the transceiver.................................................................................................................................................36

10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS......................................................................................37

11.0 RECOMENDED PART LIST CT2888 FISIO311.................................................................................................................39

11.1 Common Parts - Out Of Warranty...............................................................................................................................................39

11.2 Specific Parts - Out Of Warranty.................................................................................................................................................40

11.3 Common parts – in warranty.........................................................................................................................................................41

ANNEX 1...........................................................................................................................................................................................................42

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1.0 PURPOSE

This document establishes the functional test and inspection procedures for the first level service repair of the

FISIO 311 transceiver.

2.0 SCOPE

The test plan is applicable to all levels of service repair of the FISIO 311 transceiver.

3.0 REFERENCE

None.

4.0 GLOSSARY/ACRONYM LIST

Window or Bezzel Protective plastic over the LCD display

SW Software

PN Hardware Configuration of the Mobile

CN Matrix for Types of SW used on the different hardware

HW Hardware

ASC Authorized Service Center

NSC National Service Center

Test SIM Card Used for functionality of PHILIPS Mobile Phones

Test SIM Card « SP » SIM Card used to simulate the user interface and enable radio tests

5.0 TEST EQUIPMENT AND TOOLS

Equipment / Tools

- Production Test SIM Card - Part No. : 4311 255 00781

- Test SIM Card « SP » - Part No. : 4311 255 00782

- Digital Multimeter - Recommended Model : Fluke

Specification with current reading in mA.

- Digital Radiocommunication Tester.

- Coupling system with shielded chamber.

Or

- RF Cable - Part No.: 941-555-1(AMP)

(No mechanical adaptation provided by Philips.)

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6.0 TEST AND INPECTION PLAN

The test plan is derived from the Product Test Reference of FISIO 311.

6.1 User Interface Test

Use the Test SIM Card « SP »/ Production to test the transceivers as follows :

• On/Off button

• LCD Backlight

• Keyboard Test

• Buzzer Test

• Vibrator Test

• Audio Test

• Antenna Test ( to measure the radiated power level. Not necessary when using an antenna coupler)

• LCD

• IMEI

• Tester Status/Eeprom Status

With a fast Charger connected with the PRODUCT’s bottom connector , check the full scrolling from one mode to

the next when charging IGN (Ignition) – Battery.

6.2 RF Test

The radio test must be performed with a Digital Radio Test Set. The mobile has to be set on the antenna coupler

inside the shielded chamber.

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7.0 BEFORE STARTING

7.1 Description Of The Transceiver

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7.2 Description Of The Display

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7.3 Using The Carousel

The carousel is a circular loop of icons displayed on the screen. These icons provide access to the different menus

and sub menus used to operate your phone.

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7.4 Inserting The MICRO-Card

7.5 Inserting The Battery

7.6 Attach The Battery Cover

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7.7 Removing The Battery

7.8 Charging The Battery

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7.9 W@P Introduction

The purpose of W@p (Wireless Application Protocol) is to enable easy and fast delivery of relevant information and

services to mobile users. However, mobile Internet does not mean navigating on the Internet with a wireless device

but rather to access to some services in a mobile context.

The W@P architecture was designed to enable standard Internet servers to provide services to wireless devices.

The W@P wireless protocol is based on Internet standards such as HTTP and TLS but has been optimized

according to the constraints of the wireless terminals: low memory capacity, small screen size

and of the network: limited bandwidth.

The W@P architecture is made up of 4 technological parts which are necessary for accessing W@P services on a

mobile phone. These are:

W@P navigator or browser

Mobile operator network

W@P gateway / W@P server

Web server

* Subscription

The customer has to contact his Network Operator to inquire about his subscription and the options he can

subscribe to. Generally the customer just have to request his W@P access to his provider and he will not be

charged for that.

Customer Gateway Server

1.0 Encoded

Request

2.0 Request

3.0 Answer

4.0 Encoded

Answer

Content

Generation

Encoder/

Decoder

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* W@P parameters

Parameters have to be set in the mobile phone in order to access W@P services . However, there are two

cases depending on the commercial offer:

* Transceiver sold via an operator package(with subscription included):

- Parameters cannot be accessed from the W@P settings menu of the mobile phone:

The transceiver is W@P locked. The W@P connections will always be made from the

operator W@P homepage and search engines will be available. The customer will have to

ask for a password from his/her operator to unlock the W@P settings.

- Parameters can be accessed from the W@P settings menu of the mobile

phone:

The customer changes the W@P parameters according to his/her own convenience.

* Retail transceiver(without subscription included):

- Phones are configured by the manufacturer with no W@P parameter. The end user has

to ensure that the W@P functionalities and a data/fax options have been subscribed.

The end user has also to set the W@P parameters by asking for them from

his/her operator or by using parameters of another company (available on

Internet, newspaper etc.)

Detailed parameters

Phone Number (or dial-up number) : to establish a connection with the Internet Service Provider

Login (or User Name) : if requested by your ISP

The password : if requested by your ISP

IP address for the Gateway : for communications between Internet Service Provider and Gateway

& Port Number (for a secure or non secure connection)

Home page address(or URL address): for communications between Gateway and Web server

Please note that it is important to respect small and capital letters according to your operator instructions.

It is also possible that your provider does not require the Login and/or Password.

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8.0 TEST PROCEDURES

8.1 Initial Functional Check for Fisio 311

8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip a charged

battery on the phone.

8.1.2 Press the «ON» button for 2 seconds at least and the LCD will show a message which contains information

of FA (Final Adjustment) status and 12NC.

8.1.3 Follow the instructions as mentioned below :

Step Procedure Observation

1

Press Key 1

Press Key 1 again.

Continue Buzzer signal

Left corner displays 1

00

2

Press key 2

(Audio loop local effect)

Press key 2 again

"LocalEffect"

" XX XX XX“

“ XX XX”

Left corner displays 2

01

3

Press key 3

Audio loop test (Speak to Mic

and listen echo from Speaker)

Press key 3 again

"AUDIO xx xx xx xx”

"EEP xx xx xxxx ”

Left corner displays 3

02

4

Press key 4

Check for the Backlight

function in the same time.

Press key 4 again

Backlight must be on

Left corner displays 4

03

5

Press Key 5

(Checkerboard test)

Press Key 5 again

Checkerboard 1 pixel on

Left corner displays 5

04

6

Press Key 6

(Inverted Checkerboard)

Press Key 6 again

Checkerboard 2 pixel on

Left corner displays 6

05

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7

Press Key 7

Press key 7 again

All pixels are on

Left corner displays 7

06

8

Press key 8 (Eeprom Status)

Press Key 8 again

"EEPROM STAT”

H-XXXX-XX-XX(No Digit “1” or “2” allowed)

L-XXXX-XX-X

SimLk XXXXX (Sim lock Status)

Left corner display 8

07

9

Press Key 9 Product

information

Compare information with

label printed on back case

Press key 9 again

“PROD INFO”

“XXXXXXXXX” (PN Number)

“XXXXXXXX”

VY made in Le Mans

SA made in Singapore

EO made in Shenzhen

Left corner displays 9

08

10

Press key 0

Press key 0 again

“ADC MEASURES”

“XXXX XXXX”

Left corner displays 0

09

11

Press * (IMEI Test)

Compare IMEI with label

printed on back case

Press * again

"IMEI TEST"

" XXXXXX/ 50 / XXXXXXX"

06 made in Singapore

50 made in Le-Mans

69 made in China

Left corner displays *

12

Press # (FA Status)

Press # again

"FA/12NC”

FA GOOD (Must be good) X

XXXXXXXXXXX (12NC)

Left corner displays #

13

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13

Press C

Press C again

Key without Test

Left corner displays C

15

14

Press the Left arrowhead

(Melody Test) & vibrator

Press Left again

User Melody should be heard and vibrations

felt

Left corner displays 0C

15

Press the Right arrowhead

(Memory Test)

Press Right again

“MEMORY TEST”

“XXXXXXXX”

“RAM OK”

Left corner displays 0D

16

Press OK

Press OK again

“PAGE”

“SELECTION”

“XX”

Left corner display K

0

E

17

Press @

Press @ again

Key without Test

Left corner display @

14

19

Press Green button

Press Green button again

“ MANUAL TEST”

“ GOOD “

Left corner displays

OF

20

Press Red button

Press Red button again

“ MANUAL TEST”

“ BAD “

Left corner displays

10

8.1.4 If any of these steps failed functional, please refer to Chapter 10.

8.1.5 Perform visual check on battery connectors, car kit connectors and casing. If corrosion or deform send to

NSC for repair.

8.1.1 If the product is good, it is considered as a NFF (No Fault Found) product.

All the NFF products must be directly returned to the customer.

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8.2 RF Test

8.2.1 The Test SIM Card “SP” must be inserted in t he phone before starting the tests.

8.2.2 Set the equipment as shown on the picture in chapter 6.2

8.2.3 Set RF losses as following (tested with antenna coupler):

8.2.4 The following operations must be done:

- Synchronization/Registration

- Call set up from the mobile

- Voice loopback ( to check the sound quality)

- Call release

- Call set up from tester

- Call release from tester

8.2.5 The following parameters must be checked in TCH loop mode :

Emission parameters :

- Power level

- RMS phase error

- Peak phase error

- Frequency error

- Power ramping

- Timing Advance

Reception parameters :

- Rx level

- Rx quality

- BER (Byte Error Rate)

- FER (Frame Error Rate)

Generally the test sequences built inside the testers will be used to check the mobile. You must assess that the test

sequences limits comply with the standard specifications and defined test plan.

Channel RX TX Channel RX TX

900 MHz 63 5,0 5,2 1800 MHz 598 27,0 13,0

3 4,0 3,2 512 23,0 10,0

62 5,0 5,2 700 27,0 13,0

123 6,0 4,1 884 19,0 16,7

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8.2.6 Radio test plan

Find below all the measurements which have to be done by test sequences.

M When using a wired test solution (via RF cable), don't forget that it is mandatory to measure the power level

radiated by the antenna (powermeter recommended). It is the only way to ensure good contact between

antenna and main board.

This warning doesn't apply when using an antenna coupler.

Synchronization/Registration To be checked

Call set up from the mobile To be checked

Voice loopback ( to check the sound quality) To be checked

Call release To be checked

Call set up from tester To be checked

Call release from tester To be checked

Dualband handover To be checked

Power level Measurements

Power level X X X X

RMS phase error X X X X

High level Peak phase error X X X X

Frequency error X X X X

Power ramping X X X X

Timing advance X X

Power level X X X X

RMS phase error

Mid level Peak phase error

Frequency error

Power ramping

Timing advance

Power level X X X X

RMS phase error

Low Level Peak phase error

Frequency error

Power ramping X X X X

Timing advance

RF Level Measurements

Rx level X X X X

Rx qual

BER

(Byte Error Rate)

X

FER

(Frame Error Rate)

Rx level X X X X

Rx qual X X X X

BER

(Byte Error Rate)

X

FER

(Frame Error Rate)

X

BER Measurements on 104 frames = 8200 bits minimum

TX measurements

GSM Channels

DCS Channels

-85.0 dBm

Low Mid High

RX measurements

DCS Channels

HighLow Mid

-102.0 dBm

Low Mid High

GSM Channels

Low Mid High

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8.2.7 GSM Specification (900 Mhz)

Test parameter Channel Level Standard specifications

EMISSION

Phase Error RMS 1, 62, 124 5, 10, 15 0 to 5 degrees

Phase Error Peak 1, 62, 124 5, 10, 15 -20 to +20 degrees

Frequency Error 1, 62, 124 5, 10, 15 -90 Hz to +90 Hz

Power Ramping 1, 62, 124 5, 10, 15 Mask

Modulation 1, 62, 124 5, 10, 15 Mask

Switching Transients 1, 62, 124 5, 10, 15 Mask

Timing Advance 1, 62, 124 5, 10, 15 +/- 1.00 bit

Power Reading

Output Power Average 1, 62, 124 Level 19 5 +/- 5 dBm

1, 62, 124 Level 15 13 +/- 3 dBm

1, 62, 124 Level 10 23 +/- 2 dBm

1, 62, 124 Level 5 33 +/- 2 dBm

RECEPTION

Rx Level 1, 62, 124 -102 dBm 4 to 12

Rx Qual 0 to 1

Rx Level 1, 62, 124 -85 dBm 21 to 29

Rx Qual 0

Rx Level 1, 62, 124 -60 dBm 46 to 54

Rx Qual 0 to 0

TCH LOOP

SENSITIVITY

BER 1, 62, 124 -85 dBm 0%

FER 1, 62, 124 -85 dBm 0%

BER 1, 62, 124 -102 dBm < 2.44%

FER 1, 62, 124 -102 dBm 0%

If a phone is out of the specifications, it must be sent to the Repair Center.

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8.2.8 PCN Specification (1800 Mhz)

Test parameter Channel Level Standard specifications

ÉMISSION

Phase error RMS 512, 700, 885 0,5,10 0 to 5 degree

Phase error Peak 0,5,10 -20 to +20 degree

Frequency Error 0,5,10 -180 Hz to + 180 Hz

Power Ramping 0,5,10 Mask

Modulation 0,5,10 Mask

Switching Transients 0,5,10 Mask

Timing Advance 0,5,10 +/- 1.00 bit

Power reading

Output Power Level 0 30 +/- 2 dBm

Level 10 10 +/- 4.0 dBm

Level 15 0 +/- 5.0 dBm

RECEPTION

Rx Level 512, 700, 885 -102dbm 4 to 12

Rx Qual -102dbm 0 to 1

Rx Level 512, 700, 885 -85dbm 21 to 29

Rx Qual -85dbm 0

Rx Level 512, 700, 885 -60dbm 46 to 54

Rx Qual -60dbm 0

TCH LOOP

SENSITIVITY

BER 512, 700, 885 -85dbm 0%

FER 512, 700, 885 -85dbm 0%

BER 512, 700, 885 -102dbm 2.44%

FER 512, 700, 885 -102dbm 0%

If a phone is out of the specifications, it must be sent to the Repair Center.

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8.3 Battery Charging (IGN : Ignition) / Current Consumption

8.3.1 Charger detection / Battery charging

- Plug the transformer unit into an easily accessible AC power socket.

- Insert the Test production Card in the mobile, plug a reference Battery with a multimeter added (see picture) for

current measurement.

- Plug the connector of the charger into the right socket at the base of the transceiver

The battery symbol should indicate the state of charge :

• Bars moving - means the battery is being charged.

• Steady - means the battery is fully charged.

If the battery is totally discharged, the battery icon will start scrolling 2 to 3 minutes only after being connected to

charger.

After few seconds a charge current of 400 < I (mA) < 600 have to be observed

- Unplug the charger

8.3.2 Current consumption

a) Check current_OFF :

When the mobile is OFF the current measured must be : 0.05 < I (mA) < 0.23

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