Philips Xenium 9@9 Guida utente

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PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB998LVL1/
0038/FT/FT
Revision 3
Date : 17/12/01
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PCC/VY/691/E/XENIUMDB998LVL1/0038/FT/FT
SERVICE MANUAL
Repair for Mobile Phones
XENIUM DUAL BAND – W@P
LEVEL 1
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB998LVL1/
0038/FT/FT
Revision 3
Date : 17/12/01
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SERVICE Manual
Last updates :
DATE MODIFICATION PAGE
23/10/00 CREATION
Revision 2 : 23/07/01 REVIEW OF RADIO TEST PLAN PAGE : 17, 18, 19
Revision 3 : 17/12/01 ADDENDUM IN PART LIST PAGE : 30
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB998LVL1/
0038/FT/FT
Revision 3
Date : 17/12/01
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CONTENTS
1.0 PURPOSE....................................................................................................................................................................4
2.0 SCOPE..........................................................................................................................................................................4
3.0 REFERENCE..............................................................................................................................................................4
4.0 GLOSSARY/ACRONYM LIST............................................................................................................................4
5.0 TEST EQUIPMENT AND TOOLS......................................................................................................................4
6.0 TEST AND INSPECTION PLAN.........................................................................................................................5
6.1 USER INTERFACE TEST .............................................................................................................................................5
6.2 RF TEST ......................................................................................................................................................................5
7.0 BEFORE STARTING...............................................................................................................................................6
7.1 DESCRIPTION OF THE TRANSCEIVER.......................................................................................................................6
7.2 DESCRIPTION OF THE DISPLAY...............................................................................................................................7
7.3 USING THE CAROUSEL..............................................................................................................................................8
7.4 INSERTING THE MICRO-SIM CARD......................................................................................................................9
7.5 INSERTING THE BATTERY.........................................................................................................................................9
7.6 REMOVING THE BATTERY......................................................................................................................................10
7.7 CHARGING THE BATTERY.......................................................................................................................................10
7.8 W@P INTRODUCTION............................................................................................................................................11
8.0 TEST PROCEDURES ............................................................................................................................................13
8.1 INITIAL FUNCTIONAL CHECK FOR TCD998 XENIUM......................................................................................13
8.2 RF TEST..................................................................................................................................................................16
8.3 W@P TEST PROCEDURE ........................................................................................................................................20
8.4 CHARGING IGN (IGNITION) – BATTERY.............................................................................................................26
9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES...................................................................................26
9.1 DISMANTLEMENT....................................................................................................................................................26
9.2 ASSEMBLY...............................................................................................................................................................26
10.0 DEFAULTS SETTINGS ........................................................................................................................................27
10.1 RESET CUSTOMER PARAMETERS...........................................................................................................................27
10.2 USE OF THE GSM STRING *#RSAV*# OR *#7728*#.......................................................................................27
12.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS............................................................28
13.0 RECOMMENDED PART LIST – TCD998 XENIUM DB-W@P..............................................................30
13.1 COMMON PARTS – OUT OF WARRANTY................................................................................................................30
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB998LVL1/
0038/FT/FT
Revision 3
Date : 17/12/01
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1.0 PURPOSE
This document establishes the functional test and inspection procedures for the first level service
repair of the XENIUM DB-W@P transceiver.
2.0 SCOPE
The test plan is applicable to all levels of service repair of the XENIUM DB-W@P transceiver.
3.0 REFERENCE
none
4.0 GLOSSARY/ACRONYM LIST
Window or Bezzel Protective plastic over the LCD display
SW Software
PN Hardware Configuration of the Mobile
CN Matrix for Types of SW used on the different hardware
HW Hardware
ASC Authorized Service Center
NSC National Service Center
Test SIM Card Used for functionality of PHILIPS Mobile Phones
Test SIM Card « SP » SIM Card used to simulate the user interface and enable radio tests
5.0 TEST EQUIPMENT AND TOOLS
Equipment / Tools
Production Test SIM Card - Part No. : 4311 255 00781
Test SIM Card « SP » - Part No. : 4311 255 00782
RF Cable - Part No. : 941-555-1 (AMP)
Digital Multimeter - Recommended Model : Fluke
Specification with current reading in mA.
Digital Radiocommunication Tester.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/XENIUMDB998LVL1/
0038/FT/FT
Revision 3
Date : 17/12/01
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6.0 TEST AND INSPECTION PLAN
The test plan is derived from the Product Test Reference of XENIUM DB-W@P.
6.1 User Interface Test
Use the Test SIM Card « SP »/ Production to test the transceivers as follows :
♦ On/Off button
♦ LCD Backlight
♦ Keyboard Test
♦ Buzzer Test
♦ Vibrator Test
♦ Audio Test
♦ Antenna Test (levels 5 & 10)
♦ LCD
♦ LED Test (On/Off)
♦ IMEI
♦ Tester Status/Eeprom Status
With a fast Charger connected with the PRODUCT’s bottom connector , check the full scrolling from
one mode to the next when charging IGN (Ignition) – Battery.
6.2 RF Test
The radio test must be performed with a Digital Radio Test Set connected to the RF connector with the
specific RF cable.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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7.0 BEFORE STARTING
7.1 Description of the transceiver
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PHILIPS CONSUMER COMMUNICATIONS
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Author : Fabrice TANT
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7.2 Description of the Display
Network Name : Indicates the Network on
which your phone is registered.
Clock : Indicates the hour.
Indicates the Quality of Reception. When all
4 bars appear, the reception quality is at its
best.
Indicates the Date.
Battery Level : The bars indicate the battery
level. (4 bars means full, no bars means
recharging is needed).
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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7.3 Using the carousel
The carousel is a circular loop of icons displayed on the screen. These icons provide access to the
different menus and sub menus used to operate your phone.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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7.4 Inserting the MICRO-SIM Card
The mobile supports only the mini “plug-in” SIM card.
Push the metal retaining clip to the right and lift the cardholder. Slide in the SIM card between the
retaining clip and the plastic tongue with the cut corner of the card at the top left. Close the cardholder
and push the retaining clip to the left.
7.5 Inserting the battery
Place the battery on the back of the phone (connectors downward, the top near the arrow inside the
case).
Then push the battery into place in the direction of the antenna.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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7.6 Removing the battery
Press the locking button located alongside the antenna while pushing the battery in the direction of the
arrow.
Remove battery.
7.7 Charging the battery
Plug the battery into the transceiver.
Plug the charger into the connector at the base of the transceiver.
Plug the transformer unit into the main AC power sockets.
The battery charge symbol indicates the state of the charge process :
• Bars moving - means the battery is being charged
• Steady - means the battery is fully charged
If the battery is totally discharged, the battery icon will show and start scrolling 2 to 3 minutes only
after connecting the charger.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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7.8 W@P Introduction
The purpose of W@p (Wireless Application Protocol) is to enable easy and fast delivery of relevant
information and services to mobile users. However, mobile Internet does not mean navigating on the
Internet with a wireless device but rather to access to some services in a mobile context.
The W@P architecture was designed to enable standard Internet servers to provide services to wireless
devices. The W@P wireless protocol is based on Internet standards such as HTTP and TLS but has been
optimized according to the constraints of the wireless terminals: low memory capacity, small screen size
and of the network: limited bandwidth.
The W@P architecture is made up of 4 technological parts which are necessary for accessing W@P
services on a mobile phone. These are:
W@P navigator or browser
Mobile operator network
W@P gateway / W@P server
Web server
* Subscription
The customer has to contact his Network Operator to inquire about his subscription and the
options he can subscribe to. Generally the customer just have to request his W@P access to his
provider and he will not be charged for that.
Customer Gateway Server
4.0 Encoded
Request
3.0 Request
2.0 Answer
1.0 Encoded
Answer
Content
Generation
Encoder/
Decoder
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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* W@P parameters
Parameters have to be set in the mobile phone in order to access W@P services . However,
there are two cases depending on the commercial offer:
* Transceiver sold via an operator package(with subscription included):
- Parameters cannot be accessed from the W@P settings menu of the mobile
phone: The transceiver is W@P locked. The W@P connections will always be
made from the operator W@P homepage and search engines will be
available. The customer will have to ask for a password from his/her operator
to unlock the W@P settings.
- Parameters can be accessed from the W@P settings menu of the mobile
phone:
The customer changes the W@P parameters according to his/her own
convenience.
* Retail transceiver(without subscription included):
- Phones are configured by the manufacturer with no W@P parameter. The
end user has to ensure that the W@P functionalities and a data/fax options
have been subscribed.
The end user has also to set the W@P parameters by asking for them from
his/her operator or by using parameters of another company (available on
Internet, newspaper etc.)
Detailed parameters
Phone Number (or dial-up number) : to establish a connection with the Internet Service Provider
Login (or User Name) : if requested by your ISP
The password : if requested by your ISP
IP address for the Gateway : for communications between Internet Service Provider and Gateway
& Port Number (for a secure or non secure connection)
Home page address(or URL address): for communications between Gateway and Web server
Please note that it is important to respect small and capital letters according to your operator
instructions.
It is also possible that your provider does not require the Login and/or Password.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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8.0 TEST PROCEDURES
8.1 Initial Functional check for TCD998 XENIUM
8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip
a charged battery on the phone.
8.1.2 Press the «ON» button for 2 seconds at least and the LCD will show a message which
contains information of FA (Final Adjustment) status and 12NC.
8.1.3 Follow the instructions as mentioned below :
Step Procedure Observation
1
Press Key 1
Press Key 1 again.
Continue Buzzer signal
Left corner displays 1
00
2
Press key 2
(Audio loop local effect)
Press key 2 again
"LocalEffect"
" XX XX XX“
“ XX XX”
Left corner displays 2
01
3
Press key 3
Audio loop test (Speak to Mic
and listen echo from Speaker)
Press key 3 again
"AUDIO xx xx xx xx”
"EEP xx xx xxxx ”
Left corner displays 3
02
4
Press key 4 (LEDs Test)
Check for the Backlight
function in the same time.
Press key 4 again
Red and green LED blinking
Left corner displays 4
03
5
Press Key 5
(Checkerboard test)
Press Key 5 again
Checkerboard 1 pixel on
Left corner displays 5
04
6
Press Key 6
(Inverted Checkerboard)
Press Key 6 again
Checkerboard 2 pixel on
Left corner displays 6
05
7
Press Key 7
Press key 7 again
All pixels and hard icons on
Left corner displays 7
06
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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8
Press key 8 (Eeprom Status)
Press Key 8 again
"EEPROM STAT” (Must be Good)
H-XXXX-XXXX (Eeprom Status)
L-XXXXXX-XX
SimLk XXXXX (Sim lock Status)
Left corner display 8
07
9
Press Key 9 Product
information
Compare information with
label printed on back case
Press key 9 again
“PROD INFO”
“XXXXXXXXX” (PN Number)
VY made in Le Mans
SA made in Singapore
EO made in Shenzhen
Left corner displays 9
08
10
Press key 0
Press key 0 again
“ADC MEASURES”
“XXXX XXXX”
“XXXX XXXX”
Left corner displays 0
09
11
Press * (IMEI Test)
Compare IMEI with label
printed on back case
Press * again
"IMEI TEST"
" XXXXXX/ 50 / XXXXXXX" for (TCD989/J)
06 made in Singapore
50 made in Le-Mans
69 made in China
Left corner displays *
12
12
Press # (FA Status)
Press # again
"FA/12NC”
FA GOOD (Must be good) X
XXXXXXXXXXX (12NC)
Left corner displays #
13
13
Press C
Press C again
Key without Test
Left corner displays C
15
14
Go to the UP with the
Scanswitch
(Melody Test)
Go to the UP again
User Melody
Left corner displays 0A
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
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PROCEDURE
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15
Go to the DOWN with the
Scanswitch
(Memory Test)
Go to the DOWN again
“MEMORY TEST”
“XXXXXXXX”
“XXXXXXXX”
“RAM OK”
Left corner displays 0B
16
Press the Scanswitch
Press the Scanswitch
“PAGE”
“SELECTION”
“XX”
Left corner display OK
0
E
17
Press Green button
Press Green button again
“ MANUAL TEST”
“ GOOD “
Left corner displays
0F
18
Press Red button
Press Red button again
“ MANUAL TEST”
“ BAD “
Left corner displays
10
8.1.4 If any of these steps failed functional, please refer to Chapter 10.
8.1.5 Perform visual check on battery connectors, car kit connectors and casing. If corrosion or
deform send to NSC for repair.
8.1.1 If the product is good, it is considered as a NFF (No Fault Found) product.
All the NFF products must be directly returned to the customer.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
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0038/FT/FT
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8.2 RF TEST
8.2.1 The Test SIM Card “SP” must be inserted into the phone before starting the tests.
8.2.2 Set the equipment as shown on the picture in chapter 6.2.
8.2.3 Set in the offset field of the radio tester a – 0.3 dBm lose for GSM Test.
8.2.4 The following operations must be done:
- Synchronization/Registration
- Call set up from the mobile
- Voice loopback ( to check the sound quality)
- Call release
- Call set up from tester
- Call release from tester
8.2.5 The following parameters must be checked in TCH loop mode :
Emission parameters :
- Power level
- RMS phase error
- Peak phase error
- Frequency error
- Power ramping
Reception parameters :
- Rx level
- Rx quality
- BER (Byte Error Rate)
- FER (Frame Error Rate)
Generally the test sequences built inside the testers will be used to check the mobile. You must
assess that the test sequences limits comply with the standard specifications.
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PHILIPS CONSUMER COMMUNICATIONS
CUSTOMER SERVICES
Author : Fabrice TANT
Approval : Jean Pierre HOLLANDE
Operational manager
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8.2.6 Radio test plan
Find below all the measurements which have to be done by test sequences.
M When using a wired test solution (via RF cable), don't forget that it is mandatory to measure the
power level radiated by the antenna (powermeter recommended). It is the only way to ensure
good contact between antenna and main board.
This warning doesn't apply when using an antenna coupler.
Synchronization/Registration To be checked
Call set up from the mobile To be checked
Voice loopback ( to check the sound quality) To be checked
Call release To be checked
Call set up from tester To be checked
Call release from tester To be checked
Dualband handover To be checked
Power level Measurements
Power level X X X X
RMS phase error X X X X
High level Peak phase error X X X X
Frequency error X X X X
Power ramping X X X X
Timing advance X X
Power level X X X X
RMS phase error
Mid level Peak phase error
Frequency error
Power ramping
Timing advance
Power level X X X X
RMS phase error
Low Level Peak phase error
Frequency error
Power ramping X X X X
Timing advance
RF Level Measurements
Rx level X X X X
Rx qual
BER
(Byte Error Rate)
X
X
X
X
FER
(Frame Error Rate)
Rx level X X X X
Rx qual X X X X
BER
(Byte Error Rate)
X
X
X
X
FER
(Frame Error Rate)
X
X
X
X
BER Measurements on 104 frames = 8200 bits minimum
Low Mid
-102.0 dBm
Low Mid High
GSM Channels
Low Mid High
TX measurements
GSM Channels
DCS Channels
-80.0 dBm
Low Mid High
RX measurements
DCS Channels
High
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8.2.7 GSM Specification (900 Mhz)
Test parameter Channel Level Standard
specifications
Typical values
EMISSION
Phase Error RMS 1, 62, 124 5, 10, 15 0 to 5 degrees -
Phase Error Peak 1, 62, 124 5, 10, 15 -20 to +20 degrees -
Frequency Error 1, 62, 124 5, 10, 15 -90 Hz to +90 Hz -
Power Ramping 1, 62, 124 5, 10, 15 Mask Good
Modulation 1, 62, 124 5, 10, 15 Mask Good
Switching Transients 1, 62, 124 5, 10, 15 Mask Good
Timing Advance 1, 62, 124 5, 10, 15 +/- 1.00 bit -
Power Reading
Output Power Average 1, 62, 124 Level 19 5 +/- 5 dBm 5,3 dBm
1, 62, 124 Level 15 13 +/- 3 dBm 13,3 dBm
1, 62, 124 Level 10 23 +/- 3 dBm 23,3 dBm
1, 62, 124 Level 5 33 +/- 2 dBm 32,1 dBm
RECEPTION
Rx Level 1, 62, 124 -102 dBm 4 to 12 8
Rx Qual 1, 62, 124 -102 dBm 0 to 1 0
Rx Level 1, 62, 124 -80 dBm 26 to 34 30
Rx Qual 1, 62, 124 -80 dBm 0 0
TCH LOOP
SENSITIVITY
BER 1, 62, 124 -80 dBm 0% 0%
FER 1, 62, 124 -80 dBm 0% 0%
BER 1, 62, 124 -102 dBm < 2.44% -
FER 1, 62, 124 -102 dBm 0% 0%
Typical values of fluctuant measured data cannot be defined, so a " - " sign is used to signify it
If a phone is out of the specifications, it must be sent to the Repair Center.
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Author : Fabrice TANT
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8.2.8 PCN Specification (1800 Mhz)
Test parameter Channel Level Standard
specifications
Typical values
EMISSION
Phase error RMS
512, 700, 885
0, 5, 10 0 to 5 degree -
Phase error Peak 512, 700, 885 0, 5, 10 -20 to +20 degree -
Frequency Error
512, 700, 885
0, 5, 10 -180 Hz to + 180 Hz -
Power Ramping 512, 700, 885 0, 5, 10 Mask Good
Modulation
512, 700, 885
0, 5, 10 Mask Good
Switching Transients 512, 700, 885 0, 5, 10 Mask Good
Timing Advance
512, 700, 885
0, 5, 10 +/- 1.00 bit -
Power reading
Output Power
512, 700, 885
Level 0 30 +/- 2 dBm 29,1 dBm
512, 700, 885
Level 5 20 +/- 3 dBm 20,3 dBm
512, 700, 885
Level 10 10 +/- 4.0 dBm 10,3 dBm
512, 700, 885
Level 15 0 +/- 5.0 dBm 2,5 dBm
RECEPTION
Rx Level 512, 700, 885 -102 dBm 4 to 12 8
Rx Qual
512, 700, 885
-102 dBm 0 to 1 0
Rx Level 512, 700, 885 -80 dBm 26 to 34 30
Rx Qual
512, 700, 885
-80 dBm 0 0
TCH LOOP
SENSITIVITY
BER
512, 700, 885
-80 dBm 0% 0%
FER
512, 700, 885
-80 dBm 0% 0%
BER
512, 700, 885
-102 dBm < 2.44% -
FER 512, 700, 885 -102 dBm 0% 0%
Typical values of fluctuant measured data cannot be defined, so a " - " sign is used to signify it
If a phone is out of the specifications, it must be sent to the Repair Center.
PHILIPS
PHILIPS CONSUMER COMMUNICATIONS
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Author : Fabrice TANT
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PCC/VY/691/E/XENIUMDB998LVL1/0038/FT/FT
8.3 W@P Test procedure
With regard to the mobile phones only four things can prevent the W@P applications to operate
properly :
• The Mobile Phone is not W@P able
• Registration problem (W@P & data/fax options should be needed depending on the operator)
• A bad configuration (wrong W@P parameters)
• The mobile has a deficient Radio part.
So that’s why to solve W@P problems the following process must be observed.
Ø Ensure about the W@P capability of the mobile phone.
Ø Interrogate the customer regarding his operator registration.
Ø Check with the customer that all the needed parameters are stored in the phone memory
( a quick test has to be performed to check memory reliability)
Ø Perform a functional and a radio test of the mobile phone.
The W@P Test procedure as to be performed only if the customer complains about W@P
applications.
8.3.1 Functional and radio test
Before starting the W@P procedure it must be assumed that the functional test and the radio test have
been done successfully.
(Refer to chapters 8.1 & 8.2)
8.3.2 W@P parameters settings (to be checked using the Operator Simcard)
access the menu
Turn the pilot key left or right
to find W@P and press the
pilot key
Turn the pilot key left or right to find
Access Settings and press the pilot
key
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Philips Xenium 9@9 Guida utente

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