OKI PT340 Dual Guida utente

PT340/341





Every effort has been made to ensure that the information in this document is complete, accurate, and

up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The

manufacturer also cannot guarantee that changes in software and equipment made by other

manufacturers and referred to in this manual will not affect the applicability of the information in it.

Mention of software products manufactured by other companies does not necessarily constitute

endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible,

we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the

information contained herein.

All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or

related actions are prohibited. You must obtain written permission from Oki Data Corporation before

doing any of the above.

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft

Corporation.

Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product

meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and

2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where

applicable, on the approximation of the laws of the member states relating to Electromagnetic

Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy

related Products and Restriction on the use of certain Hazardous Substances in electrical

and electronic equipment.

The following cables were used to evaluate this product to achieve EMC directive

2014/30/EU compliance and configurations other than this may affect that compliance.

&$%/(7<3( &25(CORE

 This is a class A product as defined in EN55022. In a domestic environment

this product may cause radio interference, in which case the user may be required to

take adequate measures.

CABLE TYPE

LENGTH

(METRE)

CORE SHIELD

Power 2.0

88

USB 5.0

89

Serial (25pin)

15.0

89

Serial (9pin) 15.0

89

LAN 5.0

88

Drawer 1.8

88

M

ANUFACTURER

Oki Data Corporation,

4-11-22 Shibaura, Minato-ku,

Tokyo 108-8551,

Japan

For all sales, support and general enquiries contact your local distributor.

I

MPORTER

TO

THE

EU/A

UTHORISED

REPRESENTATIVE

OKI Europe Limited (trading as OKI Printing Solutions)

Blays House

Wick Road

Egham

Surrey, TW20 0HJ

United Kingdom

For all sales, support and general enquiries contact your local distributor.

E

NVIRONMENTAL

INFORMATION



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

Description of Safety symbols displayed on the equipment

No. Symbol Description

1

"ON" (power)

To indicate connection to the mains, at least for

mains switches or their positions.

2

Stand-by

To identify the switch or switch position by means of

which part of the equipment is switched on in order

to bring it into the stand-by condition.

3

General warning/caution

To identify a general warning/caution.

4

Caution, hot surface

To indicate that the marked item can be hot and

should not be touched without taking care.

5

Direct current

To indicate on the rating plate that the equipment is

suitable for direct current only; to identify relevant

terminals.

6

Alternating current

To indicate on the rating plate that the equipment

is suitable for alternating current only; to identify

relevant terminals.

3

Table of Contents

1. Appearance and Name of Components ············································· 5

1-1. Names of Components ······················································· 5

1-2. Package Contents ····························································· 6

2. AC Adapter ·············································································· 7

3. Paper Specifications ···································································· 8

3-1. Paper Width ··································································· 8

3-2. Paper Thickness ······························································ 8

3-3. Paper Roll ······································································ 8

3-4. Recommended Thermal Paper ············································ 9

4. Preparation ············································································ 10

4-1. Connecting the Interface Cable (to the printer) ····················· 11

4-2. Connecting the Interface Cable (to the PC)··························· 13

4-3. Connecting the Drawer Kick Cable ···································· 15

4-4. Connecting the AC Adapter and Cable ································ 16

4-5. Removing the AC Adapter ··············································· 19

4-6. Installing the Printer ······················································· 20

4-7. Power On ····································································· 24

4-8. Installing the Printer Software ·········································· 25

5. Inserting Paper ········································································ 26

5-1. Opening the Top Cover ··················································· 26

5-2. Paper Width Setting (Width: 58mm / 80mm) ························ 28

5-3. Setting the Paper ··························································· 30

5-4. Closing the Top Cover ····················································· 32

6. Control Panel ·········································································· 33

6-1. Control Panel ································································ 33

6-2. Error Indications ··························································· 34

7. Paper Jam Prevention and Removal ·············································· 36

7-1. Paper Jam Prevention ····················································· 36

7-2. Paper Jam Removal ························································ 36

7-3. If the Top Cover Does Not Open ········································ 37

8. Troubleshooting ······································································· 40

8-1. Problems at Power-on and Other Errors ····························· 40

8-2. Cutter Problems ···························································· 40

8-3. Printing Problems ·························································· 41

9. Special Mode (Test Print, Setup Menu...) ········································ 42

9-1. Test Print ····································································· 42

9-2. Changing the Setup ························································ 44

9-3. Setup Settings ······························································· 54

9-4. LAN Setup Settings (Printer with triple interface model) ········· 60

4

9-5. HEX Dump·························································································63

9-6. Command Trace················································································64

9-7. Sample Print······················································································65

10. Regular Cleaning······························································································70

10-1. Cleaning Paper Holder and Paper Transport······························70

10-2. Cleaning the Platen Roller······························································71

10-3. Cleaning the Thermal Head···························································72

11. Interface ············································································································73

11-1. Serial Interface················································································73

11-2. USB Interface···················································································76

11-3. LAN Interface··················································································76

11-4. Drawer Kick Connector··································································77

11-5. Power Specifications········································································79

12. Specifications····································································································80

12-1. General Specifications·····································································80

12-2. Cutter Specifications·······································································83

12-3. Paper Roll Supply Specifications···················································83

12-4. Interface Specifications···································································83

12-5. Environment Specifications····························································84

12-6. Reliability Specifications·································································85

13. Usage Precautions····························································································86

13-1. Paper Related Precautions ·····························································86

13-2. Cutter Related Precautions····························································87

13-3. Barcode/2D Code Printing Precautions·········································87

13-4. USB Interface Usage Precautions··················································88

13-5. LAN Interface Usage Precautions··················································88

13-6. Installation Precautions··································································89

13-7. Modular Type Connector Usage Precautions·······························89

5

1. Appearance and Name of Components

1-1. Names of Components

Standard Model

Built-in Power Supply Model

• Top Cover

Release Lever

Power Switch

Top Cover

Control Panel

Front Cover

AC Inlet

Middle Cover

Open

s to replace paper.

• Release Lever

Used for opening the top cover.

• Power Switch

Turns the printer power ON/OFF.

• Control Panel

Contains switches for operating the printer and LEDs that indicate the printer

status.

• Front Cover

This can be removed in case of cutter jam or when the top cover does not open.

• AC Inlet

Plug in the AC power supply cable here.

6

1-2. Package Contents

CD Instruction sheet

Thermal Paper

Safety warranty sheet

(For vertical installation)

Rubber Feet

58mm Width Separator

AC Adapter

(Standard Model)

Power cable

7

2. AC Adapter

Only use the AC adapter specified below.

Item No. Remarks

AC Adapter

KA02951-0120

Input : 100 to 240V AC, 50-60Hz

Output : 24V

±

5%,1.5A

Caution: Only use authorized AC adapters.

Caution: Do not use any other bundled AC adapter other than designed

for this printer.

8

3. Paper Specifications

Only use the thermal paper roll specified below.

3-1. Paper Width

• 80mm paper

0

0.1

80



mm

• 58mm

paper

0

0.1

58



mm

3-2. Paper Thickness

• 65 - 85

μ

m

3-3. Paper Roll

• Outside diameter: φ83mm or less

• Core diameter: φ12±0.5mm (inside) / φ18±0.5mm (outside)

• Printing surface:

outer surface of the roll

• Treatment of end of paper: The roll paper must not be glued to the core.

The end of the paper must also not be folded

back.

Caution: Do not use rolls that have rough sides or sides from which

pieces of paper extrude. Such paper may cause unstable

paper feeding, resulting in printer trouble.

9

3-4. Recommended Thermal Paper

Manufacturer Product

Name

Quality Characteristic Paper

Thickness

Density

PD160R

Monochrome thermal paper

(high-grade preservation type )

75μm 100%

Oji Paper Co.,

Ltd.

PD190R

Monochrome thermal paper

(mid-grade preservation type )

75μm 100%

TF60KS-E

Monochrome thermal paper

(normal type)

75μm 100%

TP60KS-F1

Monochrome thermal paper

(mid-grade preservation type)

75μm 100%

TF50KS-E

Monochrome thermal paper

(normal type)

65μm 100%

Nippon Paper

Industries

Co., Ltd.

TF62KS-E

Monochrome thermal paper

(normal type)

85μm 100%

Caution: Using non-recommended paper may cause printer head

damage, bad printing quality, etc.

10

4. Preparation

No printer cable is provided with the product. Obtain a printer cable suitable for

the product interface. If you have any question, consult your dealer. Before

connecting or disconnecting cables, make sure of the following:

(1) The power to the printer and all other devices connected to the printer is

turned off.

(2) The AC adapter power cable has been unplugged from the outlet.

Caution: When connecting cables or moving the printer, hold the

middle part of the printer cover on both sides. Holding the top

cover may cause it to open.

Top Cover

Middle Cover

11

4-1. Connecting the Interface Cable (to the printer)

4-1-1 Printers with serial and USB interfaces

Standard Model

Serial Interface Cable

* Use the screws to secure it in place after connection.

USB Interface Cable Type-B

* Connect the printer to a PC through this connector.

Built-in Power Supply Model

Serial Interface Cable

* Use the screws to secure it in place after connection.

USB Interface

Type-B Connector

Serial Interface

Connector

Power Connector

Drawer Kick Connector

USB Interface Cable Type-B

* Connect the printer to a PC through this connector.

Caution: Do not connect both the serial and USB interfaces at the same

time.

12

4-1-2 Printers with serial, USB and LAN interfaces

Standard Model

USB Interface Cable Type-B

* Connect the printer to a PC through this connector.

Serial Interface Cable

* Use the screws to secure it in place after connection.

LAN Interface Cable

Built-in Power Supply Model

Drawer Kick Connecto

r

USB Interface

Type-B Connecto

r

Power Connecto

r

Serial Interface

Connecto

r

LAN Interface

Connecto

r

LED

LAN Interface Cable

Serial

Interface Cable

* Us

e the screws to secure it in place after connection.

USB Interface Cable Type-B

* Connect the

p

rinter to a PC throu

g

h this connector.

Caution: Do not connect the multiple interfaces at the same time.

Caution: While this printer supports 3 different interfaces, it is set to LAN

Settings at time of shipment, so if you intend on using the USB or

serial interfaces, please make sure to change settings prior to use.

For more details on how to change setup settings, please refer to “9-4.

LAN Setup Settings".

13

4-2. Connecting the Interface Cable (to the PC)

4-2-1 Serial Interface

(1) Connect the connector of serial interface cable to the serial port on the

computer as shown in the figure.

4-2

-

2 USB Interface

(1) Connect the connector of USB interface cable to the USB port on the

computer as shown in the figure.

14

4-2-3 LAN Interface

(1) Connect the connector of LAN interface cable to the LAN port on the

computer as shown in the figure.

15

4-3. Connecting the Drawer Kick Cable

Standard Model

Drawer Kick Cable

Built-in Power Supply Model

Drawer Kick Cable

Caution: This product uses a special-purpose modular connector for the

cash drawer. Do not attempt to use other types of connectors

such as public telephone connectors.

16

4-4. Connecting the AC Adapter and Cable

Standard Model

(1) Connect the cable connector of the AC adapter to the power connector.

Power Cable

Power Connector

Flat Side

Cable Connector

AC Adapter

Connector

AC Inlet

AC Adapter

Caution: Before connecting the AC adapter, turn off the power switches

on the printer and all the devices connected to the printer. Also,

remove the plug of the AC adapter power cable from the outlet.

Caution: Use the specified AC adapters.

Caution: Perform the adapter connection with the device placed vertically

for easy operation.

Caution: As the connector is clipped in place after insertion in order to

prevent it from falling off, when performing insertion, (1) grip the

cable base with one hand, (2) slide the outer part of the

connector upwards with the other hand (3) and push in until it

locks into place.

(3)

Cable Base

(2)

(1)

Th

e Outer Section of the Connector

17

(2) Confirm that the cable is locked in place by gently pulling on the cable base

after connection.

Cable Base

(3)

Co

nnect the power connector to the AC inlet of the AC adapter.

Power Cable

The AC Inlet of the AC Adapter

(4)

In

sert the plug of the power cable into the outlet.

18

Built-in Power Supply Model

(1) Connect the power connector to the AC inlet.

Power Cable

AC Inlet

Caution: Before connecting the power cable, turn off the power

switches on the printer and all the devices connected to the

printer. Also, remove the plug of the power cable from the

outlet.

Caution: Perform power cable connection with the device placed

vertically for easy operation.

Caution: If the device is installed vertically, use a right-angled power

cable.

(2) Insert the plug of the power cable into the outlet.

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