OKI PT340 Dual, PT341 Dual Guida utente

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PT340/341

Every effort has been made to ensure that the information in this document is complete, accurate, and
up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this manual will not affect the applicability of the information in it.
Mention of software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as possible,
we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the
information contained herein.
All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or
related actions are prohibited. You must obtain written permission from Oki Data Corporation before
doing any of the above.
© 201 Oki Data Corporation
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft
Corporation.
Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their proprietors.
As an Energy Star Program Participant, the manufacturer has determined that this product
meets the Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and
2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where
applicable, on the approximation of the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy
related Products and Restriction on the use of certain Hazardous Substances in electrical
and electronic equipment.
The following cables were used to evaluate this product to achieve EMC directive
2014/30/EU compliance and configurations other than this may affect that compliance.
&$%/(7<3( &25(CORE
 This is a class A product as defined in EN55022. In a domestic environment
this product may cause radio interference, in which case the user may be required to
take adequate measures.
CABLE TYPE
LENGTH
(METRE)
CORE SHIELD
Power 2.0
88
USB 5.0
89
Serial (25pin)
15.0
89
Serial (9pin) 15.0
89
LAN 5.0
88
Drawer 1.8
88
M
ANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
For all sales, support and general enquiries contact your local distributor.
I
MPORTER
TO
THE
EU/A
UTHORISED
REPRESENTATIVE
OKI Europe Limited (trading as OKI Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
E
NVIRONMENTAL
INFORMATION
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Description of Safety symbols displayed on the equipment
No. Symbol Description
1
"ON" (power)
To indicate connection to the mains, at least for
mains switches or their positions.
2
Stand-by
To identify the switch or switch position by means of
which part of the equipment is switched on in order
to bring it into the stand-by condition.
3
General warning/caution
To identify a general warning/caution.
4
Caution, hot surface
To indicate that the marked item can be hot and
should not be touched without taking care.
5
Direct current
To indicate on the rating plate that the equipment is
suitable for direct current only; to identify relevant
terminals.
6
Alternating current
To indicate on the rating plate that the equipment
is suitable for alternating current only; to identify
relevant terminals.
3
Table of Contents
1. Appearance and Name of Components ············································· 5
1-1. Names of Components ······················································· 5
1-2. Package Contents ····························································· 6
2. AC Adapter ·············································································· 7
3. Paper Specifications ···································································· 8
3-1. Paper Width ··································································· 8
3-2. Paper Thickness ······························································ 8
3-3. Paper Roll ······································································ 8
3-4. Recommended Thermal Paper ············································ 9
4. Preparation ············································································ 10
4-1. Connecting the Interface Cable (to the printer) ····················· 11
4-2. Connecting the Interface Cable (to the PC)··························· 13
4-3. Connecting the Drawer Kick Cable ···································· 15
4-4. Connecting the AC Adapter and Cable ································ 16
4-5. Removing the AC Adapter ··············································· 19
4-6. Installing the Printer ······················································· 20
4-7. Power On ····································································· 24
4-8. Installing the Printer Software ·········································· 25
5. Inserting Paper ········································································ 26
5-1. Opening the Top Cover ··················································· 26
5-2. Paper Width Setting (Width: 58mm / 80mm) ························ 28
5-3. Setting the Paper ··························································· 30
5-4. Closing the Top Cover ····················································· 32
6. Control Panel ·········································································· 33
6-1. Control Panel ································································ 33
6-2. Error Indications ··························································· 34
7. Paper Jam Prevention and Removal ·············································· 36
7-1. Paper Jam Prevention ····················································· 36
7-2. Paper Jam Removal ························································ 36
7-3. If the Top Cover Does Not Open ········································ 37
8. Troubleshooting ······································································· 40
8-1. Problems at Power-on and Other Errors ····························· 40
8-2. Cutter Problems ···························································· 40
8-3. Printing Problems ·························································· 41
9. Special Mode (Test Print, Setup Menu...) ········································ 42
9-1. Test Print ····································································· 42
9-2. Changing the Setup ························································ 44
9-3. Setup Settings ······························································· 54
9-4. LAN Setup Settings (Printer with triple interface model) ········· 60
4
9-5. HEX Dump·························································································63
9-6. Command Trace················································································64
9-7. Sample Print······················································································65
10. Regular Cleaning······························································································70
10-1. Cleaning Paper Holder and Paper Transport······························70
10-2. Cleaning the Platen Roller······························································71
10-3. Cleaning the Thermal Head···························································72
11. Interface ············································································································73
11-1. Serial Interface················································································73
11-2. USB Interface···················································································76
11-3. LAN Interface··················································································76
11-4. Drawer Kick Connector··································································77
11-5. Power Specifications········································································79
12. Specifications····································································································80
12-1. General Specifications·····································································80
12-2. Cutter Specifications·······································································83
12-3. Paper Roll Supply Specifications···················································83
12-4. Interface Specifications···································································83
12-5. Environment Specifications····························································84
12-6. Reliability Specifications·································································85
13. Usage Precautions····························································································86
13-1. Paper Related Precautions ·····························································86
13-2. Cutter Related Precautions····························································87
13-3. Barcode/2D Code Printing Precautions·········································87
13-4. USB Interface Usage Precautions··················································88
13-5. LAN Interface Usage Precautions··················································88
13-6. Installation Precautions··································································89
13-7. Modular Type Connector Usage Precautions·······························89
5
1. Appearance and Name of Components
1-1. Names of Components
Standard Model
Built-in Power Supply Model
Top Cover
Release Lever
Power Switch
Top Cover
Control Panel
Front Cover
AC Inlet
Middle Cover
Open
s to replace paper.
Release Lever
Used for opening the top cover.
Power Switch
Turns the printer power ON/OFF.
Control Panel
Contains switches for operating the printer and LEDs that indicate the printer
status.
Front Cover
This can be removed in case of cutter jam or when the top cover does not open.
AC Inlet
Plug in the AC power supply cable here.
6
1-2. Package Contents
CD Instruction sheet
Thermal Paper
Safety warranty sheet
(For vertical installation)
Rubber Feet
58mm Width Separator
AC Adapter
(Standard Model)
Power cable
7
2. AC Adapter
Only use the AC adapter specified below.
Item No. Remarks
AC Adapter
KA02951-0120
Input : 100 to 240V AC, 50-60Hz
Output : 24V
±
5%,1.5A
Caution: Only use authorized AC adapters.
Caution: Do not use any other bundled AC adapter other than designed
for this printer.
8
3. Paper Specifications
Only use the thermal paper roll specified below.
3-1. Paper Width
80mm paper
0
0.1
80
mm
58mm
paper
0
0.1
58
mm
3-2. Paper Thickness
65 - 85
μ
m
3-3. Paper Roll
• Outside diameter: φ83mm or less
• Core diameter: φ12±0.5mm (inside) / φ18±0.5mm (outside)
• Printing surface:
outer surface of the roll
Treatment of end of paper: The roll paper must not be glued to the core.
The end of the paper must also not be folded
back.
Caution: Do not use rolls that have rough sides or sides from which
pieces of paper extrude. Such paper may cause unstable
paper feeding, resulting in printer trouble.
9
3-4. Recommended Thermal Paper
Manufacturer Product
Name
Quality Characteristic Paper
Thickness
Density
PD160R
Monochrome thermal paper
(high-grade preservation type )
75μm 100%
Oji Paper Co.,
Ltd.
PD190R
Monochrome thermal paper
(mid-grade preservation type )
75μm 100%
TF60KS-E
Monochrome thermal paper
(normal type)
75μm 100%
TP60KS-F1
Monochrome thermal paper
(mid-grade preservation type)
75μm 100%
TF50KS-E
Monochrome thermal paper
(normal type)
65μm 100%
Nippon Paper
Industries
Co., Ltd.
TF62KS-E
Monochrome thermal paper
(normal type)
85μm 100%
Caution: Using non-recommended paper may cause printer head
damage, bad printing quality, etc.
10
4. Preparation
No printer cable is provided with the product. Obtain a printer cable suitable for
the product interface. If you have any question, consult your dealer. Before
connecting or disconnecting cables, make sure of the following:
(1) The power to the printer and all other devices connected to the printer is
turned off.
(2) The AC adapter power cable has been unplugged from the outlet.
Caution: When connecting cables or moving the printer, hold the
middle part of the printer cover on both sides. Holding the top
cover may cause it to open.
Top Cover
Middle Cover
11
4-1. Connecting the Interface Cable (to the printer)
4-1-1 Printers with serial and USB interfaces
Standard Model
Serial Interface Cable
* Use the screws to secure it in place after connection.
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
Built-in Power Supply Model
Serial Interface Cable
* Use the screws to secure it in place after connection.
USB Interface
Type-B Connector
Serial Interface
Connector
Power Connector
Drawer Kick Connector
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
Caution: Do not connect both the serial and USB interfaces at the same
time.
12
4-1-2 Printers with serial, USB and LAN interfaces
Standard Model
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
Serial Interface Cable
* Use the screws to secure it in place after connection.
LAN Interface Cable
Built-in Power Supply Model
Drawer Kick Connecto
r
USB Interface
Type-B Connecto
r
Power Connecto
r
Serial Interface
Connecto
r
LAN Interface
Connecto
r
LED
LAN Interface Cable
Serial
Interface Cable
* Us
e the screws to secure it in place after connection.
USB Interface Cable Type-B
* Connect the
p
rinter to a PC throu
g
h this connector.
Caution: Do not connect the multiple interfaces at the same time.
Caution: While this printer supports 3 different interfaces, it is set to LAN
Settings at time of shipment, so if you intend on using the USB or
serial interfaces, please make sure to change settings prior to use.
For more details on how to change setup settings, please refer to “9-4.
LAN Setup Settings".
13
4-2. Connecting the Interface Cable (to the PC)
4-2-1 Serial Interface
(1) Connect the connector of serial interface cable to the serial port on the
computer as shown in the figure.
4-2
-
2 USB Interface
(1) Connect the connector of USB interface cable to the USB port on the
computer as shown in the figure.
14
4-2-3 LAN Interface
(1) Connect the connector of LAN interface cable to the LAN port on the
computer as shown in the figure.
15
4-3. Connecting the Drawer Kick Cable
Standard Model
Drawer Kick Cable
Built-in Power Supply Model
Drawer Kick Cable
Caution: This product uses a special-purpose modular connector for the
cash drawer. Do not attempt to use other types of connectors
such as public telephone connectors.
16
4-4. Connecting the AC Adapter and Cable
Standard Model
(1) Connect the cable connector of the AC adapter to the power connector.
Power Cable
Power Connector
Flat Side
Cable Connector
AC Adapter
Connector
AC Inlet
AC Adapter
Caution: Before connecting the AC adapter, turn off the power switches
on the printer and all the devices connected to the printer. Also,
remove the plug of the AC adapter power cable from the outlet.
Caution: Use the specified AC adapters.
Caution: Perform the adapter connection with the device placed vertically
for easy operation.
Caution: As the connector is clipped in place after insertion in order to
prevent it from falling off, when performing insertion, (1) grip the
cable base with one hand, (2) slide the outer part of the
connector upwards with the other hand (3) and push in until it
locks into place.
(3)
Cable Base
(2)
(1)
Th
e Outer Section of the Connector
17
(2) Confirm that the cable is locked in place by gently pulling on the cable base
after connection.
Cable Base
(3)
Co
nnect the power connector to the AC inlet of the AC adapter.
Power Cable
The AC Inlet of the AC Adapter
(4)
In
sert the plug of the power cable into the outlet.
18
Built-in Power Supply Model
(1) Connect the power connector to the AC inlet.
Power Cable
AC Inlet
Caution: Before connecting the power cable, turn off the power
switches on the printer and all the devices connected to the
printer. Also, remove the plug of the power cable from the
outlet.
Caution: Perform power cable connection with the device placed
vertically for easy operation.
Caution: If the device is installed vertically, use a right-angled power
cable.
(2) Insert the plug of the power cable into the outlet.
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