Lexmark Z2400 Series Manuale utente

Z2400 Series User's Guide

2007 www.lexmark.com

Contents

Safety information.............................................................................7

Introduction........................................................................................8

Finding information about the printer...........................................................................................................................8

Understanding the printer.............................................................10

Bypassing security warnings during software installation...................................................................................10

Understanding the parts of the printer.......................................................................................................................10

Understanding the printer software.............................................................................................................................12

Installing printer software ...........................................................................................................................................................12

Installing the optional XPS driver (Windows Vista users only)....................................................................................... 12

Using the Windows printer software....................................................................................................................................... 13

Using the Macintosh printer software..................................................................................................................................... 14

Installing the printer on a wireless network..............................16

Wireless network compatibility......................................................................................................................................16

Information you will need to set up the printer on a wireless network..........................................................16

Installing the printer on a wireless network..............................................................................................................17

Interpreting the colors of the Wi-Fi indicator light.................................................................................................17

Configuring an IP address manually.............................................................................................................................18

Changing wireless settings after installation............................................................................................................18

Installing the printer on other computers..................................................................................................................19

Advanced wireless setup..................................................................................................................................................20

Creating an ad hoc wireless network ......................................................................................................................................20

Adding a printer to an existing ad hoc wireless network ................................................................................................ 23

Frequently asked questions.............................................................................................................................................23

What is a network? ......................................................................................................................................................................... 23

How are home networks configured?..................................................................................................................................... 24

Why do I need an installation cable?....................................................................................................................................... 26

How do I attach the installation cable?...................................................................................................................................26

What is the difference between infrastructure and ad hoc networks?....................................................................... 27

Finding the signal strength......................................................................................................................................................... 28

What is an SSID? .............................................................................................................................................................................. 28

How do I find out what type of security my network is using?...................................................................................... 28

Can I use my printer on a USB and a wireless connection at the same time?........................................................... 28

What is a MAC address?................................................................................................................................................................ 28

How do I find the MAC address? ............................................................................................................................................... 29

What is an IP address?................................................................................................................................................................... 29

3

How do I locate IP addresses? .................................................................................................................................................... 29

How are IP addresses assigned?................................................................................................................................................ 30

What is a key index?....................................................................................................................................................................... 31

Loading paper...................................................................................32

Loading paper.......................................................................................................................................................................32

Loading various paper types...........................................................................................................................................32

Printing...............................................................................................34

Printing basic documents.................................................................................................................................................34

Printing a document...................................................................................................................................................................... 34

Printing Web pages........................................................................................................................................................................ 34

Printing multiple copies of a document.................................................................................................................................35

Collating printed copies............................................................................................................................................................... 35

Printing the last page first (reverse page order).................................................................................................................. 36

Printing multiple pages on one sheet (N-Up)....................................................................................................................... 36

Pausing print jobs...........................................................................................................................................................................37

Canceling print jobs....................................................................................................................................................................... 38

Printing specialty documents.........................................................................................................................................38

Printing envelopes .........................................................................................................................................................................38

Printing labels .................................................................................................................................................................................. 39

Printing on custom-size paper...................................................................................................................................................40

Printing other specialty documents ........................................................................................................................................41

Saving and deleting print settings................................................................................................................................41

Working with photos.......................................................................43

Using recommended paper.............................................................................................................................................43

Printing photos.....................................................................................................................................................................43

Printing photos from a CD or removable storage device connected to the computer........................................ 43

Maintaining the printer...................................................................45

Maintaining print cartridges............................................................................................................................................45

Installing print cartridges............................................................................................................................................................. 45

Removing used print cartridges................................................................................................................................................46

Refilling print cartridges...............................................................................................................................................................46

Using genuine Lexmark print cartridges................................................................................................................................ 46

Aligning the print cartridges ...................................................................................................................................................... 47

Cleaning the print cartridge nozzles........................................................................................................................................47

Wiping the print cartridge nozzles and contacts................................................................................................................48

Preserving the print cartridges.................................................................................................................................................. 49

Cleaning the exterior of the printer..............................................................................................................................49

Ordering supplies................................................................................................................................................................50

4

Ordering print cartridges............................................................................................................................................................. 50

Ordering paper and other supplies.......................................................................................................................................... 50

Troubleshooting...............................................................................52

Using the printer troubleshooting software (Windows only).............................................................................52

Setup troubleshooting......................................................................................................................................................52

Power button is not lit ..................................................................................................................................................................52

Software did not install................................................................................................................................................................. 53

Page does not print........................................................................................................................................................................ 54

Solving printer power problems............................................................................................................................................... 56

Removing and reinstalling the software................................................................................................................................ 57

Enabling the USB port in Windows.......................................................................................................................................... 58

Wireless troubleshooting.................................................................................................................................................58

Printing a network setup page ..................................................................................................................................................58

Wireless troubleshooting checklist.......................................................................................................................................... 59

Wireless configuration does not continue after the USB cable is attached ..............................................................59

Cannot print over wireless network......................................................................................................................................... 60

Cannot print and there is a firewall on the computer.......................................................................................................63

Wi-Fi indicator light is not lit.......................................................................................................................................................63

Wi-Fi indicator light is green but the printer does not print (Windows only) .......................................................... 63

Wi-Fi indicator light is blinking orange during installation (Windows only).............................................................65

Wi-Fi indicator light is blinking orange during installation (Macintosh only) .......................................................... 67

Wi-Fi indicator light is still orange ............................................................................................................................................ 69

Wireless print server not installed ............................................................................................................................................70

“Communication not available” message displays when printing wirelessly .......................................................... 71

Notices................................................................................................72

Product information...........................................................................................................................................................72

Edition notice........................................................................................................................................................................72

European EC directives conformity statement for radio products....................................................................75

Power consumption...........................................................................................................................................................78

Networking glossary.......................................................................83

Index...................................................................................................85

5

6

Safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized

replacement power supply and power supply cord.

Connect the power supply cord to an electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not

subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture

and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly

for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark

components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of

other replacement parts.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such

as the power supply cord or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

7

Introduction

Finding information about the printer

Publications

See the For

Quick Setup sheet Initial setup instructions that came with the printer.

Printed Getting Started guide Additional setup instructions that came with the printer.

Note: Not all products come with printed publications.

Electronic User's Guide Complete instructions for using the printer. The electronic version installs

automatically with the printer software.

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

Call us at

• US: 1-800-332-4120

– Monday–Friday (8:00 AM–11:00 PM

EST), Saturday (Noon–6:00 PM EST)

• Canada: 1-800-539-6275

– Support in English: Monday–Friday

(8:00 AM–11:00 PM EST), Saturday

(Noon–6:00 PM EST)

– Support in French: Monday–Friday

(9:00 AM–7:00 PM EST)

• Mexico: 01-800-253-9627

– Monday–Friday (8:00 AM–8:00 PM EST)

Note: Support numbers and times may

change without notice. For the most recent

telephone numbers available, see the printed

warranty statement that came with your

printer.

Telephone numbers and support hours vary

by country or region.

Visit our Web site at www.lexmark.com.

Select a country or region, and then select the

Customer Support link.

Note: For additional information about

contacting Lexmark, see the printed warranty

that came with your printer.

8

Description Where to find (North America) Where to find (rest of world)

E-mail support

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click CUSTOMER SUPPORT.

2 Click Technical Support.

3 Select your printer family.

4 Select your printer model.

5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click

Submit Request.

E-mail support varies by country or region,

and may not be available in some instances.

Visit our Web site at www.lexmark.com.

Select a country or region, and then select the

Customer Support link.

Note: For additional information about

contacting Lexmark, see the printed warranty

that came with your printer.

Limited Warranty

Description Where to find (USA) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc.

furnishes a limited warranty that

this printer will be free of defects in

materials and workmanship for a

period of 12 months after the

original date of purchase.

To view the limitations and conditions of

this limited warranty, see the Statement of

Limited Warranty included with this

printer, or set forth at

www.lexmark.com.

1 Click CUSTOMER SUPPORT.

2 Click Warranty Information.

3 From the Statement of Limited

Warranty section, click Inkjet &

All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Warranty information varies by

country or region. See the printed

warranty that came with your

printer.

Record the following information (located on the store receipt and the back of the printer), and have it ready when

you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

9

Understanding the printer

Bypassing security warnings during software installation

Third-party applications, including antivirus, security, and firewall programs may alert you about the printer software

being installed. For your printer to work properly, allow the printer software to be installed on your computer.

Understanding the parts of the printer

W

F

I

P

R

IN

T

I

N

G

1

2

4

5

8

6

7

3

Use the To

1

• Turn the printer on and off.

– If the printer is inactive for 30 minutes, then the printer reverts to sleep mode to

conserve energy. Press

or start a print job to turn the printer back on.

– When the printer is in sleep mode, pressing and holding

for two seconds will

turn off the printer.

• Cancel a print job. Press in the middle of a print job.

• Be alerted for errors.

2

• Load or eject paper.

• Cancel a print job. Press in the middle of a print job.

3

Wi-Fi indicator Check wireless status:

• Off—Indicates that no wireless option is available in the printer.

• Orange—Indicates that the printer is ready for wireless connection but it is not

connected

• Orange blinking—Indicates that the printer is configured but unable to

communicate with the wireless network

• Green—Indicates that the printer is connected to a wireless network

4

Paper exit tray Hold paper as it exits.

10

Use the To

5

Access cover

• Install or change the print cartridges.

• Clear paper jams.

6

Paper feed guard Prevent items from falling into the paper slot.

7

Paper guides Keep paper straight when feeding.

8

Paper support Load paper.

2

3

1

Use the To

1

USB port Connect the printer to a computer using a USB cable.

Warning:Do not touch the USB port except when plugging in or removing a USB

cable or installation cable.

2

Power supply Connect the printer to a power source using the power cord.

1 Plug the power cord all the way into the power supply on the printer.

2 Plug the power cord into an electrical outlet that other electrical devices have

been using.

1

2

3 If the light is not on, press .

11

Use the To

3

Internal wireless adapter Connect to a wireless network.

Understanding the printer software

Installing printer software

Using Windows

1 Close all open software programs.

2 Insert the printer software CD.

3 From the main installation screen, click Install.

4 Follow the instructions on the screens.

Using Macintosh

1 Close all open software applications.

2 Insert the printer software CD.

3 From the Finder desktop, double-click the printer CD icon that automatically appears.

4 Double-click the Install icon.

5 Follow the instructions on the screens.

Using the World Wide Web

1 Go to the Lexmark Web site at www.lexmark.com.

2 From the home page, navigate through the menu selection, and then click Drivers & Downloads.

3 Choose the printer and the printer driver for your operating system.

4 Follow the instructions on the screens to download the driver and install the printer software.

Installing the optional XPS driver (Windows Vista users only)

The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS

color and graphics features that are available only for Windows Vista users. To use XPS features, you must install the

XPS driver as an additional driver after you install the regular printer software.

Notes:

• Before installing the XPS driver, you must install the printer on your computer.

• Before installing the XPS driver, you must install the Microsoft QFE Patch and then extract the driver files from

the installation software CD. To install the patch, you must have administrator privileges on the computer.

To install the Microsoft QFE Patch and extract the driver:

1 Insert the installation software CD, and then click Cancel when the Setup Wizard appears.

2 Click  Computer.

12

3 Double-click the CD or DVD drive icon, and then double-click Drivers.

4 Double-click xps, and then double-click the setupxps file.

XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow the

instructions on the screen to finish installing the patch.

To install the XPS driver:

1 Click  Control Panel.

2 Under Hardware and Sound, click Printer, and then click Add a Printer.

3 From the Add Printer dialog, click Add a local printer.

4 From the “Use an existing port” drop-down menu, select Virtual printer port for USB, and then click Next.

5 Click Have disk.

The Install From Disk dialog appears.

6 Click Browse, and then navigate to the XPS driver files on your computer:

a Click Computer, and then double-click (C:).

b Double-click Drivers, and then double-click Printer.

c Double-click the folder that has your printer model number, and then double-click Drivers.

d Double-click xps, and then click Open.

e From the Install From Disk dialog, click OK.

7 Click Next on the two additional dialogs that appear.

For more information on the XPS driver, see the XPS readme file on the installation software CD. The file is located

in the xps folder with the setupxps batch file (D:\Drivers\xps\readme).

Using the Windows printer software

When you set up the printer using the printer software CD, all the necessary software was installed. You may have

chosen to install some additional programs. The following table provides an overview of various software programs

and what they can help you do.

Note: Not all of these programs are available on all printers. For example, if you purchased a printer that does not

scan or fax items, then the printer software will not support these functions.

Use the To

Lexmark

TM

Productivity Studio or

Lexmark FastPics

• Scan, copy, fax, e-mail, or print a photo or document.

• Transfer photos.

• Make photo greeting cards.

• Adjust settings for the printer.

Lexmark Fax Solutions Software

• Send a fax.

• Receive a fax

• Add, edit, or delete contacts in the built-in phone book.

• Access the Lexmark Fax Setup Utility. Use the Lexmark Fax Setup Utility

to set the Speed Dial and Group Dial numbers, set Ringing and

Answering, and print fax history and status reports.

13

Use the To

Printing Preferences

When you select File  Print with a document open, a Printing Preferences

dialog appears. The dialog lets you select options for the print job such as

the following:

• Select the number of copies to be printed.

• Print two-sided copies.

• Select the paper type.

• Add a watermark.

• Enhance images.

• Save settings.

Lexmark Wireless Setup Utility

• Set up the wireless printer on a wireless network.

• Change the wireless settings of the printer.

Using the Macintosh printer software

Use the To

Print dialog Adjust the print settings and schedule print jobs.

Printer Services dialog

• Access the printer utility.

• Troubleshoot.

• Order ink or supplies.

• Contact Lexmark.

• Check the printer software version installed on the computer.

Applications are also installed with the printer software during installation. These applications are saved in the printer

folder that appears on the Finder desktop after installation.

1 From the Finder desktop, double-click the printer folder.

2 Double-click the icon of the application that you want to use.

Use the To

Lexmark All-In-One Center

• Scan photos and documents.

• Customize settings for scan jobs.

Lexmark Fax Setup Utility

• Customize settings for fax jobs.

• Create and edit the Speed Dial list.

Lexmark Network Card Reader

• View the contents of a memory device inserted into a network printer.

• Transfer photos and documents from a memory device to the computer over

a network.

14

Use the To

Lexmark Printer Utility

• Get help with cartridge installation.

• Print a test page.

• Print an alignment page.

• Clean the print cartridge nozzles.

• Order ink or supplies.

• Register the printer.

• Contact customer support.

Lexmark Wireless Setup Assistant Set up the printer on a wireless network.

Note: Your printer may not come with these applications, depending on the features of the printer that you

purchased.

15

Installing the printer on a wireless network

Wireless network compatibility

Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers

that are Wi-Fi certified. If you are having issues with an n router, verify with your router manufacturer that the current

mode setting is compatible with g devices, as this setting varies depending on the router brand/model.

Information you will need to set up the printer on a

wireless network

To set up the printer for wireless printing, you need to know:

• The name of your wireless network. This is also known as the Service Set Identifier (SSID).

• If encryption was used to secure your network.

• The security key (either a WEP key or WPA passphrase) that allows other devices to communicate on the network

if encryption was used to secure your network.

If your wireless access point (wireless router) is using Wired Equivalent Privacy (WEP) security, the WEP key should

be:

• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

or

• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a

keyboard.

If your wireless access point (wireless router) is using Wi-Fi Protected Access (WPA) security, the WPA passphrase

should be:

• From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.

or

• Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.

If your wireless network is not using security, then you will not have a security key. Using a wireless network with no

security is not recommended because it can allow intruders to use your network resources without your consent.

Note: Make sure you copy down the security key and SSID exactly, including any capital letters, and store it in a safe

place for future reference. Use the table provided below to write down this information.

Item Description

SSID (name of your wireless network)

Security key (WEP key or WPA passphrase)

Note: If you do not know the SSID of the network that your computer is connected to, launch the wireless utility of

the computer network adapter and look for the network name. If you cannot find the SSID or the security information

for your network, see the documentation that came with the wireless access point (wireless router), or contact the

person who set up your wireless network.

16

Installing the printer on a wireless network

Before you install the printer on a wireless network, make sure that:

• You have completed the initial setup of the printer.

• Your wireless network is set up and working properly.

• The computer you are using is connected to the same wireless network where you want to set up the printer.

Using Windows

1 Insert the installation software CD.

2 Wait a minute for the Welcome screen to appear.

If the Welcome screen does not appear after a minute, do one of the following:

In Windows Vista:

a Click .

b Locate the Start Search box.

c Type D:\setup.exe, where D is the letter of your CD or DVD drive.

In Windows XP:

a Click Start  Run.

b Type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the Welcome screen to set up the printer.

Using Macintosh

1 Insert the installation software CD.

2 Wait a minute for the Welcome screen to appear.

Note: If the Welcome screen does not appear after a minute, click the CD icon on the desktop.

3 Double-click Install.

4 Follow the instructions on the Welcome screen to set up the printer.

Interpreting the colors of the Wi-Fi indicator light

The Wi-Fi indicator light helps you determine the network status of the printer.

The following describes what the colors of the Wi-Fi indicator light mean.

• Off may indicate that the printer is off, the printer is in the initial power-up state, the internal print server is not

installed, or the internal print server is not properly connected.

The light should be in this state:

– When the printer is turned off

– When the printer is in power saver mode

– When the printer does not have an internal print server installed and you want to connect the printer to the

computer using a USB cable

• Orange may indicate that the printer is being configured for use on the wireless network, the internal print server

is not configured in infrastructure mode, or the internal print server is waiting to be configured for ad hoc mode.

17

The light should be in this state:

– When you want to use the printer without a computer

– When you want to set up the printer on your wireless network

– When the printer is set up for an ad hoc network and is broadcasting its wireless network name (SSID)

• Blinking orange may indicate that:

– The printer is out of the range of the wireless access point (wireless router).

– The printer is trying to communicate with the wireless access point (wireless router), but the wireless access

point (wireless router) may be turned off or not working properly.

– The printer is trying to establish communication with the wireless access point (wireless router).

This is true if you have already configured the printer for use on your wireless network. When the printer has

been configured, any time you turn the printer off and then turn it back on, the internal print server in the

printer will try to connect to your wireless access point (wireless router).

– The wireless settings of the printer may no longer be valid.

• Green indicates that the printer is connected to a wireless network.

The light should be in this state when you want to start using the printer that is already set up on your wireless

network.

• Blinking green indicates that the printer internal print server is being updated.

Configuring an IP address manually

The printer will be assigned an IP address automatically through DHCP on most wireless networks.

You must select to manually assign an IP address to the printer in the following situations:

• You manually assigned IP addresses for the other network devices.

• You want to assign a specific IP address.

• You move the printer to a remote subnet.

For more information, contact the person who set up your network.

Changing wireless settings after installation

To change wireless settings on the printer, such as the configured network, the security key, or other settings:

Using Windows

1 Do one of the following:

• In Windows Vista, click .

• In Windows XP, click Start.

2 Click Programs or All Programs, and then select the printer program folder from the list.

3 Click Tools  Lexmark Wireless Setup Utility.

Note: If the cable is not already connected, you may be prompted to connect the printer to the computer again

using the installation cable as part of the setup process.

4 Follow the prompts on the computer screen to reinstall the software, and then make the changes that you want.

18

Using Macintosh

1 From the Finder desktop, double-click the printer folder.

2 Double-click Lexmark Wireless Setup Assistant.

3 Follow the instructions on the computer screen.

Installing the printer on other computers

Once the printer is configured, it can be accessed wirelessly by any other computer on the network. However, you

will need to install the printer driver on every computer that will access it. You do not need to configure the printer

again, although you will need to run the wireless setup on each computer to install the driver.

Using Windows

1 Insert the installation software CD.

2 Wait for the Welcome screen to appear.

If the Welcome screen does not appear after a minute, do one of the following:

In Windows Vista:

a Click .

b Locate the Start Search box.

c Type D:\setup.exe, where D is the letter of your CD or DVD drive.

In Windows XP:

a Click Start  Run.

b Type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the on screen instructions for installing a configured printer on a new computer.

Using Macintosh

1 Insert the installation software CD.

2 Wait for the Welcome screen to appear.

Note: If the Welcome screen does not appear after a minute, click the CD icon on the desktop.

3 Double-click Install.

4 Follow the on screen instructions for installing a configured printer on a new computer.

19

Advanced wireless setup

Creating an ad hoc wireless network

The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network

set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should

configure your printer for use on that network.

If you do not have a wireless access point or would like to set up a standalone network between your printer and a

computer with a wireless network adapter, then you can set up an ad hoc network.

In Windows Vista

1 Click .

2 Click Control Panel.

3 Click Network and Internet.

4 Under Network and Sharing Center, click Connect to a Network.

5 In the Connect to a Network dialog, click Set up a wireless ad-hoc (computer-to-computer) network, and then

click Next.

6 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup:

a Create a network name or SSID for the network between the computer and your printer.

b Write the name of your network in the space provided so you can refer to it when running the wireless setup.

Make sure you copy the exact spelling and capitalization.

SSID (name of your wireless network)

c Go to the Security Type drop-down list, choose WEP, and then create a security key (or password).

WEP keys must be:

• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

or

• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found

on a keyboard.

Note: Security is optional for ad hoc networks. The range of an ad hoc network is much less than the

range of an infrastructure network, making it less likely that intruders will connect to it without your

knowledge.

d Write the password for your network in the space provided so you can refer to it when running the wireless

setup. Make sure you copy the exact spelling and capitalization.

Security key (if network is secure)

Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under

“Available networks,” indicating that the computer is configured for the ad hoc network.

7 Close the Control Panel and any remaining windows.

8 If this is the first time you will be setting up the printer for use on a wireless network, insert the installation software

CD, and then follow the instructions on the Welcome screen.

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