Unify OpenScape Desk Phone CP700/700X SIP Guida utente

OpenScape Desk Phone CP700

OpenScape Key Module 600

OpenScape Voice

OpenScape 4000

User Guide SIP

A31003-C1000-U125-01-7619

Provide feedback to further optimize this document to [email protected].

As reseller please address further presales related questions to the responsible presales organization at Unify or at your

distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in

place - a ticket via our partner portal or contact your distributor.

Our Quality and Environmental Management Systems are

implemented according to the requirements of the ISO9001 and

ISO14001 standards and are certified by an external certification

company.

Reference No.: A31003-C1000-U125-01-7619

The information provided in this document contains merely general descriptions or

characteristics of performance which in case of actual use do not always apply as

described or which may change as a result of further development of the products.

An obligation to provide the respective characteristics shall only exist if expressly agreed in

the terms of contract.

Availability and technical specifications are subject to change without notice.

Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and

Solutions GmbH & Co. KG. All other company, brand, product and service names are

trademarks or registered trademarks of their respective holders.

unify.com

Important information 3

Important information

Marks

Software update

During a software update, the phone must not be disconnected from the power supply unit and/or

the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.

Care and cleaning instructions

• Never spray liquids onto the telephone since any liquid penetrating the telephone can lead to

malfunctions or destruction of the device.

• Any substances such as alcohol, chemicals, solvents or scouring agents should also be avoided

since these may damage the surface.

• Clean the telephone with a soft cloth moistened with water.

Online documentation

This document along with additional information is available online at: http://www.unify.com/

 Support.

Technical notes, current information about firmware updates, frequently asked questions and lots

more can be found on the Internet at: http://wiki.unify.com/.

For safety reasons, the telephone can only be supplied with power as follows:

• with the supplied original power supply unit,

• using a LAN with PoE (Power over Ethernet) which supports the IEEE 802.3af

standard.

Never open the telephone. If you encounter any problems, contact your technical

support.

Use only original accessories!

Using other accessories may be dangerous, and will invalidate the warranty, extend-

ed manufacturer’s liability and the CE mark and other certifications.

The device conforms to the EU Directive as attested by the CE marking. The CE

Declaration of Conformity and, where applicable, other existing declarations of con-

formity as well as further information on regulations that restrict the usage of sub-

stances in products or affect the declaration of substances used in products can be

found in the Unify Expert WIKI at http://wiki.unify.com/ in the section "Declarations

of Conformity".

The adjacent symbol indicates that any electrical and electronic products installed

and sold in countries of the European Union to which the WEEE2 Directive 2012/

19/EU applies should be disposed of separately from the municipal waste stream

in appropriate collection systems.

Information concerning the proper disposal of your Unify product in the business-

to-business market segment is available from your local sales representative in Uni-

fy or partner sales.

4 Important information

Notes about Place of Use

• Operation of a SIP telephone is only permitted with indoor LAN cabling. The device shall be con-

nected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000

Mb/s. The LAN cabling of the building shall ensure that the shield of this cable is grounded.

• The telephone should be operated in a controlled environment with an ambient temperature be-

tween 5 °C and 40 °C (41 °F and 104 °F).

• Do not install the telephone in a room where large quantities of dust accumulate; this can con-

siderably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to

damage the electronic equipment and the plastic casing.

• Do not operate the telephone in damp environments such as bathrooms.

Product-oriented environmental protection

Unify is committed in terms of its product strategy to bringing environmentally friendly products to

market, taking account of the entire product life cycle. Unify strives to acquire the relevant envi-

ronmental labels for its products in the event that the environmental label programs permit qualifi-

cation for individual Unify products.

Special setting instructions for energy-efficient use of telephones can be found on  page 237.

License information

More information about the EULA and Open Source licenses you can find on the Web interface,

section Licenses  page 239.

Contents 5

Contents

Important information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Notes about Place of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product-oriented environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

License information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Remote configuration for cloud service providers . . . . . . . . . . 16

From factory defaults to operational telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Starting up the telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Canceling the Remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Getting to know the OpenScape Desk Phone CP700/700X . . 18

The user interface of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Fixed Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Action with Softkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Action via dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6 Contents

Operating your OpenScape Desk Phone CP700/700X . . . . . . 35

Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating or editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Searching for conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Filtering conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Displaying the history of a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Marking all conversations as read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Programmable keys in the menu Favourites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Meaning of LED displays on Feature keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Answering machine (Voicemail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Remote monitor and access warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Status during connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Telephone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Display angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Display brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Key click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

OpenScape UC Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . . . . 79

Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Answering a video call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Responding to a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Dialing with the selected dialing key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Dialing from conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Calling back a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Requesting callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Contents 7

Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Changing the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Switching from handset to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Switching from speakerphone mode to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Displaying of DTMF digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Putting on hold and retrieving alternately or simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . 95

Connecting parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Configuring Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Setting up Exchange access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Searching for contacts via conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Listening to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Importing contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Exporting contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Discoverability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Pairing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Synchronize Contacts with Bluetooth paired mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Connecting the Bluetooth headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Connecting a Bluetooth conference phone "Konftel 60W". . . . . . . . . . . . . . . . . . . . . . . . . . 115

Testing the Bluetooth conference phone "Konftel 60W" . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Incoming HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Connected HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Outgoing HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

HFAG call states in Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

HFAG call states in Conversations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using Bluetooth keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using Bluetooth temperature indication sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Connecting a Bluetooth temperature sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Changing the Bluetooth name of your OpenScape CP700/700X . . . . . . . . . . . . . . . . . . . . 125

Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

8 Contents

Beacon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Programmable keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Programming a key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Initiating programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Beginning programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Programming enhanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Setting up dialing keys with contact data from an existing local conversation. . . . . . . . . . . 140

Using keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Function keys on the OpenScape Key Module 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Function keys in the Favourites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Function keys on the OpenScape Key Module 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Function keys in the Favourites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Resetting keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Making calls in the team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Picking up the group call only using the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Picking up a group call immediately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Picking up a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Ignoring a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Calling a subscriber directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Deflecting a call to a DSS subscriber. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

LED display on DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

MultiLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Line/trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Switching between different multiuser accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Making calls in an executive/secretary team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Logging on to another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Ending the mobility function on a telephone (log off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Logging a mobile user off when the telephone is locked . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Switching E/A state when logging off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Contents 9

Enabling do not disturb via the Presence menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 172

Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Pattern melody. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Pattern sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Opening listening mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Special ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Activating/deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Tone and indication with an unsecured voice connection . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Time display format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Country-specific setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Activating the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Uploading own images for the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Setting the fade time for the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Return to Main menu after timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Setting the Landing screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Contrast for OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Brightness for OpenScape Key Module 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Setting daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Setting the difference between daylight saving and standard time . . . . . . . . . . . . . . . . . . . 192

Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Displaying the date and time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Checking the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Checking the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Resetting user data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Activating or deactivating immediate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Saving destination phone numbers for call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Copying and pasting destination phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Activating/deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Defining the ring duration before call forwarding on no reply. . . . . . . . . . . . . . . . . . . . . . . . 203

Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Beep on auto-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Beep on auto-reconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Paging call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Activating/deactivating the hold reminder tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

10 Contents

Setting the hold reminder time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Activating/deactivating Hold and hang-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Allowing call joining. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Permitting call deflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Allowing call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Connecting subscribers by hanging up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Allowing call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Settings for autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Allowing Busy when dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Allowing Transfer on ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Activating/deactivating immediate dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Permitting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Allowing a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Allow joining in a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Activating Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Activating/ Deactivating LED notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Activating/ Deactivating Voicemail messages LED notification . . . . . . . . . . . . . . . . . . . . . . 224

Activating/ Deactivating Missed call LED notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Clear LED notification when there are missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Call logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Deactivating Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Displaying the missed call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Recording modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Recording calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Diagnostic data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Individual settings that impact energy efficiency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Launching the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Administrator settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Repair and recycling concept, extending performance capability

248

Recycling and disposal of equipment in the OpenScape Desk Phone family. . . . . . . . . . . . . 248

Repair reliability and spare part supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Extending performance capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Special features for operation on an OpenScape 4000. . . . . 250

Passively supported functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Unsupported functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

General information 11

General information

About this manual

This document contains general descriptions of the technical options, which may

not always be available in individual cases. The required features must therefore

be individually defined in the terms of the contract.

If a particular function on your phone is not available to you as described, this

may be due to one of the following reasons:

• The function is not configured for you and your telephone. Please contact your

system administrator.

• Your communication platform does not feature this function. Please contact

your sales partner for information on how to upgrade.

Your telephone can be operated on an OpenScape 4000 telephone system. In-

dividual telephone features may deviate on an OpenScape 4000 from those de-

scribed.

This icon in a section heading indicates that the feature is not available on

an OpenScape 4000 telephone system.

Other special features in relation to operation on an OpenScape 4000 can

be found on  page 250.

This User Guide is intended to help you familiarize yourself with the OpenScape

Desk Phone CP700/700X and all of its functions. It contains important informa-

tion on the safe and proper operation of the OpenScape Desk Phone CP700/

700X. These instructions should be strictly complied with to avoid operating er-

rors and ensure optimum use of your multifunctional telephone in the network.

This User Guide should be read and followed by every person installing, operat-

ing or programming the OpenScape Desk Phone CP700/700X.

This User Guide is designed to be simple and easy to understand, providing

clear step-by-step instructions for operating the OpenScape Desk Phone

CP700/700X.

Administrative tasks are dealt with in a separate manual. The Quick Reference

Guide contains quick and reliable explanations of frequently used functions.

For your own protection, please read the section dealing with safety in de-

tail. Follow the safety instructions carefully in order to avoid endangering

yourself or other persons and to prevent damage to the unit.

12 General information

Icons used in the manual

Tips

z Refers to a setting performed via the Web interface.

Displays for describing operation

Selected action

Original illustration on display

Step-by-step illustration in User Guide

A dark background is not rendered in the step-by-step illustration in order to en-

sure legibility in the User Guide.

The information area on the left is shown in a left-aligned field.

When an action is selected, it will be shown right-aligned in green. The action is

executed by selecting the Softkey.

Z The selected function can be confirmed alternatively using the Navigator's Z

key ( page 23).

Indicates important additional information in relation to handling.

ñ

Indicates required intervention by the administrator.

‹ Andre-Marie Ampere

Incoming call

Andre-Marie Ampere

3336

Answer O

_

General information 13

Action not selected

Display illustrations

Step-by-step illustration in User Guide

When an action is not selected, it will be shown right-aligned in a light color. The

associated Softkey is also shown. The action can be executed by pressing the

Softkey even if it has not been selected.

Conversation display

When the phone is idle, the first entry in the conversation list is selected.

Information displayed for a selected conversation

If a conversation (contact and history at the same time) is selected in the list, it

will be highlighted in green. This description is only used if it aids understanding.

This is usually what is displayed:

Reject

P

_

Daniel Ber-

-3335

O

c

Received call (1:35:50 AM)

14 General information

Confirm the selected conversation with the Softkey to establish the connection

or with the « key to open the context menu.

Information displayed for a non-selected conversation

A conversation is displayed in a light color if it is not selected. This description is

only used if it aids understanding. This is usually what is displayed:

Call directly with the Softkey to establish the connection.

Navigation and action in lists

€ μ Select an option from the selection list and move up and down the list using the

Navigator keys.

€ Skip to the end of the list by pressing and holding the key shown.

μ Skip to the start of the list by pressing and holding the key shown.

^' Go back.

« Open contacts and details. Go down a level.

_ Execute the Softkey action in the list element.

Z Has the same function as with the Softkey but only applies for a selected ele-

ment.

Programmable Keys

Your OpenScape Desk Phone CP700 comes with 12 free programmable keys

with LED (red/green/amber), all of which can be programmed on two separate

levels.The 6 first programmable keys are permanently displayed on the left pan-

el. The 6 last programmable keys are available in Favorites. The number of pro-

grammable keys can be increased by attaching one or more OpenScape Key

Module 600s to your phone.

Functions and phone numbers can be programmed on the keys.

The programmed function and selected dialing keys on the left-side of the dis-

play are illustrated as follows in the User Guide:

Press the key for the function to be performed.

The programmed function and selected dialing keys on the OpenScape Key

Module 600 are illustrated as follows in the User Guide:

Press the OpenScape Key Module 600 key for the function to be performed. The

key shown here is referred to as a Function key in the User Guide.

Daniel Bernoull -

O

_

Andre-Marie Ampere

11:22

O

c

Received call (45:56)

Andre-Marie Am-

pere

O

_

¢

Call waiting

¢ Call waiting

_

General information 15

Service

If you experience problems or defects with the phone, please dial the service

number for your country.

Intended use

The OpenScape Desk Phone CP700/700X phone is a desktop unit designed for

voice transmission and for connection to the LAN. The OpenScape Desk Phone

CP700X can be also connected to Wi-Fi. The phone can also be used as a work-

station device. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your

telephone can be found on the underside of the base unit. Specific details con-

cerning your communication platform can be obtained from your administrator.

Please have this information ready when you contact the service department re-

garding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front

right) should be kept clear.

The optimum handsfree distance is approx. 50 cm.

• Proceed as follows to optimize display legibility:

– Turn the phone and tilt the display so that you have a frontal view of the

display while eliminating light reflections.

Single-line telephone/multi-line telephone

Your OpenScape Desk Phone CP700 can be used as "multi-line telephone".

This means that multiple lines can be configured, which is not the case with sin-

gle-line phones. Each line is assigned an individual phone number that you can

use to make and receive calls.

The programmable keys are configured as line keys on multi-line phones

 page 64.

All lines and their status is displayed in the Favorites screen which can be con-

figured through the 12 available programmable keys. You can add more lines by

attaching one or more OpenScape Key Module 600s to your phone.

When using a multi-line phone to make and receive calls, certain particularities

must be taken into account  page 151.

The service department can only help you if you experience problems or

defects with the phone itself.

Should you have any questions regarding operation, your specialist retail-

er or network administrator will be glad to assist you. For queries regard-

ing connection of the telephone, please contact your network provider.

16 Remote configuration for cloud service providers

Remote configuration for cloud

service providers

From factory defaults to operational

telephone

This section describes the remote configuration process, from the initial factory

defaults to the operational telephone. If your telephone is already operational,

please continue reading from Section "Getting to know the OpenScape Desk

Phone CP700/700X ( page 18)".

You can start up your new OpenScape Desk Phone CP700/700X yourself using

a remote maintenance function. The prerequisites for this are:

• The administrator has provided you with a Deployment PIN for the initial start-

up

• You have a LAN connection with access to the Internet

• You have a new OpenScape Desk Phone CP700/700X that you want to start

up using the remote maintenance function

Starting up the telephone

Connect the telephone to the LAN. If the power is not supplied by the LAN cable,

connect a power supply if appropriate (the power supply is not needed with

PoE). The telephone should now boot.

The telephone recognizes based on the stated conditions that a remote config-

uration is to be performed and starts this process.

Entering the Deployment PIN

The first time you start up the telephone, it will automatically check the remote

configuration requirements. If the requirements are fulfilled,

you will be prompted to enter the Deployment PIN (cloud PIN).

j Enter the PIN you received from your administrator. Only numeric characters are

accepted.

Confirm with the Softkey shown.

©

Enter PIN...

Q

©

123456789

Q

_

Remote configuration for cloud service providers 17

Starting the remote configuration

Once you have entered a valid PIN, the remote configuration of your telephone

starts automatically. You are shown the following messages on the display:

The configuration is concluded and the telephone is operational with the re-

quired settings. You can now make calls.

New operating system software may be downloaded and installed during the re-

mote configuration. If this happens, reboot the telephone following the configu-

ration.

Canceling the Remote configuration

You can stop the process in order to continue the configuration manually before

entering the PIN or after entering an invalid PIN.

1. The remote configuration is concluded once you enter a valid PIN. The pro-

cess can no longer be canceled at this stage.

2. If an error still occurs even though a correct PIN has been entered, you can

repeat the remote configuration by simply restarting the telephone.

3. You can likewise repeat the process following a cancellation by restarting the

telephone, assuming you have not already started the manual configuration.

Press the Softkey.

Press the Softkey shown to confirm that the process is to be canceled.

The following message is displayed:

The telephone is set to the factory defaults at this time and has to be configured

manually by you or your administrator or the remote configuration repeated by

restarting the telephone.

Asking redirect server...

Configuring phone...

Deployment done

v

Deployment é

_

„

Abort deployment

Confirm

Q

_

„

Restart the phone to reinitiate

deployment

Please note that all “No telephony possible” errors are hidden whilst the

Cloud Deployment is in progress.

When Cloud Deployment is complete than any error codes that are still rel-

evant will be shown as error notifications.

18 Remote configuration for cloud service providers

18 Getting to know the OpenScape Desk Phone CP700/700X

Getting to know the OpenScape Desk Phone

CP700/700X

The following sections describe the most frequently used controls and displays.

The user interface of your telephone

1 Handset - Use it for handset calls

2 Graphic display - allows intuitive operation of the phone  page 27

3 Menu key - switches to the main menu

4

Navigator - allows you to navigate through the various applications on your phone

 page 23

5 Softkeys - selects a function or opens a menu  page 22

6 Audio keys - allows you to optimally configure the audio features on your phone  page 22

7

Notification-LED - incoming calls, new voice messages or missed calls indicator

 page 65

8 Dialpad - allows you to enter phone numbers or text  page 24

9

Out-of-Office/Call Forwarding key - opens a menu to set up immediate call forwarding or

to activate Do not disturb  page 28

10 NFC transmitter (logo: ) - allows simple Bluetooth pairing  page 109

1

6

7

8

3

9

2

10

11

12

13

14

15

16 5

4

Getting to know the OpenScape Desk Phone CP700/700X 19

11

MWI key - Message waiting indicator; it also provides access to the voicemail system

12

Hold key - puts current call on hold

13

Transfer key - puts a call on hold and gives you dial tone to call another party

14

Conference key - establishes a conferences call

15

Redial key - activates a function configured by your administrator

16

Programmable keys - keys to which you can assign functions or phone numbers

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Unify OpenScape Desk Phone CP700/700X SIP Guida utente

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