Konftel 300IPx Guida utente

Tipo
Guida utente
KONFTEL.COM
Konftel 300IPx and
the app Konftel Unite
USER GUIDE
OmniSound
®
– superior audio quality
The patented OmniSound
®
audio technology guarantees an impressive and crystal-clear
full-duplex audio in both directions. The sound is transmitted clearly and powerfully to all
attendees thanks to a hypersensitive microphone with 360° audio pick-up and speakers.
OmniSound
®
delivers HD audio during VoIP calls. It also incorporates automatic echo
cancellation and noise suppression, which minimises background noise interference, and an
equalizer for personal adaptation of the audio properties. There is no loss of audio quality,
no annoying sound clipping, damping or echoes as you move about the room, discussing
and talking with others. It's as close to real sound as you can get.
Konftel AB hereby declares that this conference phone is in conformity with all the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Please visit www.konftel.com to view the complete declaration of conformity.
Warning!
Do not expose the Konftel 300IPx to water or moisture.
Warning!
Do not open the casing of the Konftel 300IPx.
3
TABLE OF CONTENTS
Description 4
Keypad...............................................................................5
Display ...............................................................................6
Navigation and selection in menus .......................7
Maintenance .................................................................. 8
Connecting .................................................................... 8
Use with Konftel Unite 9
Install the app ................................................................9
Pairing and connecting ..............................................9
Calendar and today's agenda .................................. 11
Guided conference call .............................................11
Manually starting a call .............................................12
During a call .................................................................. 12
Settings ...........................................................................13
Answering and making calls 14
Answering calls ............................................................ 14
Answering calls on hold ...........................................14
Making calls ................................................................... 14
Redialling ........................................................................15
Calling from the phone book .................................15
Use with a computer 16
Connecting to a computer .....................................16
USB calls via a computer .........................................16
During a call 17
Adjusting the speaker volume ............................... 17
Placing calls on temporary hold ........................... 17
Ending calls ................................................................... 17
Secure connection .................................................... 17
Making multi-party calls 18
Adding another party to a call...............................18
Making conference group calls ............................18
Managing phone lines 19
Selecting account when dialling ...........................19
Switching between lines during
multi-party calls .........................................................20
Managing phone lines ............................................... 21
Cutting a line ................................................................21
Transferring calls ........................................................21
Profiles 22
Using a user profile ...................................................22
Changing the profile name and password ....... 23
Phonebook 24
Searching for contacts ...........................................24
Adding contacts .........................................................24
Editing contacts ......................................................... 24
Phone book ..................................................................25
Deleting contacts ......................................................25
Deleting all conference groups ........................... 25
Displaying phonebook status................................25
External phonebook (LDAP) 26
Search and dial contact .......................................... 27
Conference guide 28
Making conference group calls ...........................28
Displaying conference group
participants .................................................................. 29
Adding a conference group ..................................29
Editing a conference group ...................................29
Conference guide ....................................................30
Deleting a conference group ...............................30
Deleting all conference groups ...........................30
Displaying conference guide status ...................30
Recording 31
Starting a recording ..................................................31
Mute function ..............................................................31
Hold ..................................................................................31
Ending a recording .....................................................31
Listening to a recording ..........................................32
Editing the name of a recording .......................... 32
Recording ....................................................................33
Deleting a recording ................................................33
Deleting all recordings ............................................33
Adjusting the recording indicator.......................33
Displaying recording feature status ................33
Settings 34
Basic settings ..............................................................34
Advanced settings ....................................................36
Settings during a call ................................................ 37
System............................................................................38
Checking status ..........................................................39
Unite ................................................................................41
Using the web interface 42
Checking network addresses................................42
Logging in to the Konftel 300IPx .......................43
Managing the phonebook ..................................... 44
Managing the conference guide ......................... 47
Checking the call list ................................................49
Basic settings ..............................................................50
Restarting the Konftel 300IPx ............................52
Unite ...............................................................................53
Checking status ..........................................................54
Service and warranty 55
4
DESCRIPTION
SD memory
card port
USB port
Expansion micro-
phone port
DisplaySpeaker Microphone Keypad LEDs
Power supply port
Security lock port
AUX port
Network cable port
Expansion microphone port
LEDs
Flashing blue light Incoming call
Steady blue light Call in progress
Flashing red light Hold, microphone and
speaker turned o
Steady red light Mute, microphone turned o
NFC
symbol
5
DESCRIPTION
Line selection
Alphanumerical keys
Hold down a button for 2 seconds to
open the phonebook
OK to confirm
Yes/confirm choice
Conference
Automatic dialling of confer-
ence groups
One press of this button will
always connect all parties to a
conference call
Answer/connect call
During a call: Press to call a
new person
Hang up/end call
Menu
Settings
Navigation in menus
Display of call list
No/end/back,
Recording
Increase volume
Decrease volume
Mute
(microphone
turned o)
Hold
Navigation in menus
Display of call list
(blank) . - 1
G H I 4
P Q R S 7
D E F É È 3
M N O Ö Ø Ñ 6
W X Y Z 9
A B C Å Ä Á À 2
J K L 5
T U V Ü Ú 8
0
KEYPAD
Writing text
Each button contains letters and characters - more than those shown on the button (see
illustration below). Press the same key repeatedly to change to another character. If there
are two letters under the same key that you want to enter one after the other, you need
to pause slightly before entering the second letter.
Press to delete the last character you entered.
6
DESCRIPTION
Date
Time
Mobile device connected via Unite
Display text (can be changed, see Admin guide)
Account name (can be changed)
Registered
Not registered
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 17)
DISPLAY
On Hook
Press to view this screen.
O Hook
Press to view this screen.
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
Number or name of each phone line
(The name will be displayed if a number is in the phonebook)
Explanation of what you should do (for example ENTER NUMBER)
Status (for example HOLD when placing all calls on hold)
7
DESCRIPTION
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button
Line menu
Press to switch to and from this menu.
Menu
Press to switch to and from a menu.
NAVIGATION AND SELECTION IN MENUS
Press .
Select the option you want from the menu using the arrow buttons.
Confirm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing .
Quit the menu by pressing again.
Note that after you have made changes to a setting, you must press OK to activate
the setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (e.g. 2 to open PHONEBOOK
and then 3 to select EDIT CONTACT).
8
DESCRIPTION
Writing style in instructions
In the instructions, > SETTINGS (6) means you should:
Press .
Mark the SETTINGS option using the arrow buttons and confirm by pressing OK
to open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you
should select the Phone book menu and the Conference Guide tab.
Menu tree
It is simplest to make settings and edit contacts using a PC and the Konftel 300IPx
web interface (see page 42).
MAINTENANCE
Clean the equipment with a soft, dry cloth. Never use liquids.
CONNECTING
See the “Konftel 300IPx Installation Guide” on how to connect and register the
conference phone.
See page 9 for wireless connection via Konftel Unite.
See page 16 for connection to a computer via USB.
1 2 3 4 5 6 7 8 9
CONF GUIDE
BASIC
SETTINGS
SETTINGS SYSTEM STATUSRECORDING
DEFAULT
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILES
PHONE BOOK EXT. PHONE BOOK
SEARCH
CONTACT
ADD
CONTACT
EDIT
CONTACT
ERASE
CONTACT
ERASE
ALL
STATUS
SEARCH
GROUP
ADD
GROUP
EDIT
GROUP
ERASE
GROUP
ERASE
ALL
STATUS
PLAYBACK
FILE
RENAME
FILE
ERASE
FILE
ERASE
ALL
SETTINGS
STATUS
BASIC
ADVANCED
RESTART
REBOOT
FACTORY
RESET
ACCOUNTS
NETWORK
NAT
TRAVERSAL
MEDIA
TIME
DEVICE
ACCOUNTS
LANGUAGE
KEY TONE
RING LEVEL
EQUALIZER
AUX PORT
PA
TIME
FORMAT
DEFAULT
UNITE
DISCONNECT
ERASE
DEVICE
ERASE
ALL
STATUS
9
USE WITH KONFTEL UNITE
It is simple to connect the Konftel 300IPx to a mobile phone or tablet on which the
Konftel Unite app is installed. The conference phone and your meetings can be managed
from the app instead of the phone's keypad. It’s much more personal, direct and intuitive
when you're holding the user interface in your hand. Call contacts straight from your local
address book, create conference groups, adjust the volume and other features.
The Konftel 300IPx and Konftel Unite together bring One Touch Conferencing into the
conference room. A single touch is all it takes to start or join a phone meeting that's
scheduled in your calendar.
INSTALL THE APP
Konftel Unite is free to download from the App Store and Google Play. Download and
install it from the store like any other app.
PAIRING AND CONNECTING
The first time you use the Konftel 300IPx with Konftel Unite in your mobile phone, the
devices have to be paired as instructed in the app. They then connect with one click after
the app has been opened near the conference phone.
What to do:
Open Konftel Unite. The closest Konftel 300IPx will then be displayed.
10
The device name displayed is the name shown on the screen of that Konftel 300IPx
phone. (This text can be altered. See SCREEN and text settings in the administration
manual for the Konftel 300IPx).
When you select the Konftel 300IPx that you want to connect, a pairing code will be
displayed. Enter the code via the keypad on the conference phone and press OK. Pairing
will then start. When the devices are paired, the Unite connection symbol will be displayed
in both Konftel Unite and the Konftel 300IPx.
Konftel Unite and the Konftel 300IPx will remain paired while they are close to one
another and are being used. A connection breaks after 5 minutes of inactivity, i.e. when no
call is being held. The connection range is up to 20 metres, approximately, depending on
the setting. The connection breaks if this range is exceeded.
You will be asked to reconnect when Konftel Unite next comes within range of the
Konftel 300IPx. One touch is all it takes to reconnect.
You can disconnect manually via the conference phone and the app.
Via the Konftel 300IPx:
Select: MENU > UNITE > DISCONNECT > confirm with OK.
Via Konftel Unite:
Click on the Unite connection symbol in the upper left-hand corner of the screen and
select disconnect from the highlighted device.
Up to 100 mobile phones or tablets can be paired with a Konftel 300IPx. Note
however: Only one user at a time can be actively connected to the conference phone!
The number of paired mobile devices is displayed under the status menu in the
Konftel 300IPx.
Select: SETTINGS > UNITE > STATUS
The pairing can be deleted from the conference phone.
Select: MENU > UNITE > DELETE DEVICE or DELETE ALL DEVICES.
Symbol for Unite
connection
USE WITH KONFTEL UNITE
11
CALENDAR AND TODAY'S AGENDA
Today’s agenda is displayed in the calendar view. Your bookings and meetings are down-
loaded from your selected calendars and are displayed here (see Unite settings). A phone
symbol is displayed for each activity that contains call information . An overview and a
list of other meeting participants are displayed when you click on one of the scheduled
conference calls. Konftel Unite can connect to remote meetings in dierent ways:
via a Konftel 300IPx
via a mobile phone
via a UC client or web service.
Konftel Unite finds the phone numbers, PIN codes and meeting links in the calendar book-
ing. If you decide to connect to the conference call, Konftel Unite automatically does the
dialling and identification.
You simply tap on one key - that's why it's called One Touch Conferencing.
Remember that the conference invitation format in the underlying calendar should
comply with the E164 international phone number standard. This guarantees that Konftel
Unite interprets the information correctly, even if the app is able to manage most
non-compliance issues in a smart way.
This is an example of a format that complies with the standard: +46 (0)8 52207018,
pin 123456#
GUIDED CONFERENCE CALL
A few simple steps help you connect your conference room to the remote meeting, using
Konftel Unite’s automation support and just one touch of the button.
1. You have an invitation to a conference call in your calendar.
2. Shortly before the meeting (5, 10 or 15 minutes depending on your selected setting),
a notification is sent to your mobile phone.
3. As soon as you open Konftel Unite, it will start to search for an available Konftel
300IPx and will display the one that is closest.
4. In the conference room, you connect to the meeting via the Konftel 300IPx there by
touching the button.
5. The phone dials the number and automatically enters the code for the meeting.
USE WITH KONFTEL UNITE
12
MANUALLY STARTING A CALL
To start a call that is not scheduled in the calendar when Konftel Unite is already connect-
ed to a Konftel 300IPx:
Select a number from your personal, local address book.
Select a number from your selected favourites.
Select a number from your call history.
Dial a number manually using the keypad.
The Konftel 300IPx will then dial that number via the SIP account.
DURING A CALL
The Konftel Unite app gives you complete, direct control of the Konftel 300IPx during
the call. You don't need to reach over to the keypad on the conference phone.
USE WITH KONFTEL UNITE
Adjust the volume
Mute microphone
Ending calls
Put call on hold
Add participant
Create/split conference
Enter tone choice (DTMF)
USB call is active
13
SETTINGS
Click on the cogwheel in the upper right-hand corner to open Konftel Unite’s settings
menu. Here are some of the features worth getting to know.
Connection to the Konftel 300IPx:
This is where you turn the app’s automatic search for conference phones on and o.
We recommend turning the search feature o if Konftel Unite is used for One Touch
Conferencing on a mobile phone contract without the Konftel 300IPx.
Moderator code:
If you usually host conference calls over a bridge service, enter your moderator code here
along with the guest code you send out, and then leave the rest to Konftel Unite.
Meeting notification:
If you want a reminder, you can set how many minutes (5, 10 or 15) before the meeting
you are to be notified.
Calendars to view:
All calendars in the mobile phone are viewed as a list. Tick the calendars from which you
want Konftel Unite to retrieve information.
Guide:
A quick guide of the app’s features is presented the first time it is opened. You can start
this guide again here if you need to.
USE WITH KONFTEL UNITE
14
Beside from managing the Konftel 300IPx from the Konftel Unite app, you can use the
keypad to make your conference calls.
ANSWERING CALLS
A ring tone will be heard and the blue LEDs start flashing.
Press to answer.
The LEDs show a steady blue light.
ANSWERING CALLS ON HOLD
If a call is made to the conference phone during another call, you will hear a double tone,
INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.
Press to answer.
The original call will automatically be put on hold.
Press the (Conference) button to connect the calls.
Press to end the new call and to reconnect the original call.
Use the line mode (see page 20) to switch between the calls.
MAKING CALLS
See “MANAGING PHONE LINES” on page 19 about selecting an account before dialling.
Dial the number.
Press .
The number is called and the LEDs show a steady blue light. The display shows the duration of the
call.
Or:
Press .
Dial the number and press OK to confirm.
The number is called and the LEDs show a steady blue light. The display shows the duration of the
call.
ANSWERING AND MAKING CALLS
15
REDIALLING
Press an arrow button.
The last number that you dialled appears in the display.
Use the arrow buttons to scroll through the call list.
Press
.
The number selected is called.
You can delete the call list by scrolling to the end of the list and pressing OK when the
question “CLEAR LIST?” appears.
CALLING FROM THE PHONE BOOK
Please turn to page 24 for instructions on adding and updating contacts in the phonebook.
Press and hold down a number button for two seconds.
The phone book appears in the display. The pre-programmed names appear in alphabetical order,
starting with the number button’s first letter.
Use the arrow buttons to mark the name in the phonebook.
Press .
The number selected is called.
The Konftel 300IPx also supports an external phonebook in the form of a catalogue
server (LDAP server). Find out more on page 26.
ANSWERING AND MAKING CALLS
16
USE WITH A COMPUTER
The Konftel 300IPx transforms your computer into high-quality conferencing equipment
with OmniSound
®
.
Unlike normal computer speakers and microphones, the Konftel 300IPx provides full
duplex (two-way audio) and ecient echo cancellation and static reduction.
The computer identifies the Konftel 300IPx as an echo cancellation device which means
that communication software usually leaves the audio processing to the Konftel 300IPx,
resulting in better sound quality. This can also be manually adjusted, for example in Skype
®
.
CONNECTING TO A COMPUTER
Connect the computer to the Konftel 300IPx using the USB cable provided.
The computer’s operating system normally automatically selects the Konftel 300IPx
as a speaker and microphone. If the Konftel 300IPx is not automatically selected as
an audio device in the computer, you may have to access the computer settings and
manually select Konftel 300IPx.
If the computer has active software that is using the computer’s built-in speakers, you
may need to restart the software to switch to the new speaker (Konftel 300IPx).
A USB icon appears in the Konftel Unite app during a USB call.
USB CALLS VIA A COMPUTER
For these instructions, it is assumed that the computer is turned on, the webmeeting
software (e.g. Skype
®
) is running, that the Konftel 300IPx is connected via the USB cable
to the computer, and that the Konftel 300IPx is selected as the audio device in the
computer’s settings.
Making USB calls
During a webmeeting, the Konftel 300IPx functions as a speaker and microphone for
the computer and the LEDs show a steady blue light.
If you are in an active conference call, incoming USB calls will be included.
Ending a USB call
End the call in the computer’s webmeeting software.
17
ADJUSTING THE SPEAKER VOLUME
Adjust the speaker volume using the buttons and .
PLACING CALLS ON TEMPORARY HOLD
Mute
Press to turn the microphone o.
The LEDs change from blue to red. The other party cannot hear what you are saying.
Press to reconnect the call.
Hold
Press to place the call on hold.
The LEDs change from blue to flashing red. Both the microphone and the speaker are turned o
and the call is on hold.
Press to reconnect the call.
ENDING CALLS
End the call by pressing .
SECURE CONNECTION
The Konftel 300IPx supports secure data connections between devices (authentication
and encryption). This feature must be activated by the administrator.
You know the feature is activated if you see a closed padlock in the lower right-hand cor-
ner of the display screen when the Konftel 300IPx has a secure connection to the other
phone. If the phone or PBX you are calling does not support secure connections, you will
see an open padlock on the screen. See the illustration on page 6.
DURING A CALL
18
Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an
individual on hold during a multi-party call and other more advanced features.
ADDING ANOTHER PARTY TO A CALL
If there are free lines, new parties can be added, regardless of whether you have used the
(Conference) button or if you are making a normal call.
Press during the call to get a new dialling tone.
Calls in progress are put on hold.
Dial the new number.
You can also press an arrow button to use the call list or use the menu to access the
phonebook.
Press the (Conference) button to merge all lines into a multi-party call.
MAKING CONFERENCE GROUP CALLS
See “CONFERENCE GUIDE” on page 28 to create and edit conference groups.
Press the (Conference) button.
Select the conference group you want to call and press OK to confirm.
The Konftel 300IPx dials all the contacts in the group.
The box in front of a person’s name fills as soon as that person answers.
MAKING MULTIPARTY CALLS
19
SELECTING ACCOUNT WHEN DIALLING
If you have more than one account registered in your Konftel 300IPx, you can use the line
mode to select the account that you want to use for the new call.
Making a new call
Press .
The line menu with the name of your accounts is displayed.
Select the account you wish to use for the new call and press OK or .
Dial the number and press OK to confirm.
Adding a party
In the same way, a party can be added and an account selected for that party during a call.
Press .
The line menu with the name of your accounts (NEW:Xxx) and lines that are already busy will be
displayed.
Select the account you wish to use for the new call and press OK or .
Other calls are put on hold.
Dial the new number.
Press the (Conference) button to merge all lines into a multi-party call.
MANAGING PHONE LINES
20
SWITCHING BETWEEN LINES DURING MULTIPARTY CALLS
Talking privately with one individual
Press .
All lines are put on hold.
Alternatively, you can press after opening the line menu or you can select SPLIT
CONFERENCE from the line menu to put the lines on hold.
Press .
The line menu is displayed.
Mark a party in the line menu and press OK or .
The party is reconnected to the call.
Switching to another caller
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press .
The first party is put on hold and the other is connected to the call.
Talking to several parties
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press OK.
Both the first and the second party are connected to the call.
Talking to all parties
Press (Conference).
All parties are connected to the call.
An alternative way to connect all lines to the call is to select CREATE CONFERENCE
in the line menu.
MANAGING PHONE LINES
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Konftel 300IPx Guida utente

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Guida utente

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