Konftel 300IPx Guida utente

KONFTEL.COM

Konftel 300IPx and

the app Konftel Unite

USER GUIDE

OmniSound

®

– superior audio quality

The patented OmniSound

®

audio technology guarantees an impressive and crystal-clear

full-duplex audio in both directions. The sound is transmitted clearly and powerfully to all

attendees thanks to a hypersensitive microphone with 360° audio pick-up and speakers.

OmniSound

®

delivers HD audio during VoIP calls. It also incorporates automatic echo

cancellation and noise suppression, which minimises background noise interference, and an

equalizer for personal adaptation of the audio properties. There is no loss of audio quality,

no annoying sound clipping, damping or echoes as you move about the room, discussing

and talking with others. It's as close to real sound as you can get.

Konftel AB hereby declares that this conference phone is in conformity with all the

essential requirements and other relevant provisions of Directive 1999/5/EC.

Please visit www.konftel.com to view the complete declaration of conformity.

Warning!

Do not expose the Konftel 300IPx to water or moisture.

Warning!

Do not open the casing of the Konftel 300IPx.

3

TABLE OF CONTENTS

Description 4

Keypad...............................................................................5

Display ...............................................................................6

Navigation and selection in menus .......................7

Maintenance .................................................................. 8

Connecting .................................................................... 8

Use with Konftel Unite 9

Install the app ................................................................9

Pairing and connecting ..............................................9

Calendar and today's agenda .................................. 11

Guided conference call .............................................11

Manually starting a call .............................................12

During a call .................................................................. 12

Settings ...........................................................................13

Answering and making calls 14

Answering calls ............................................................ 14

Answering calls on hold ...........................................14

Making calls ................................................................... 14

Redialling ........................................................................15

Calling from the phone book .................................15

Use with a computer 16

Connecting to a computer .....................................16

USB calls via a computer .........................................16

During a call 17

Adjusting the speaker volume ............................... 17

Placing calls on temporary hold ........................... 17

Ending calls ................................................................... 17

Secure connection .................................................... 17

Making multi-party calls 18

Adding another party to a call...............................18

Making conference group calls ............................18

Managing phone lines 19

Selecting account when dialling ...........................19

Switching between lines during

multi-party calls .........................................................20

Managing phone lines ............................................... 21

Cutting a line ................................................................21

Transferring calls ........................................................21

Proﬁles 22

Using a user proﬁle ...................................................22

Changing the proﬁle name and password ....... 23

Phonebook 24

Searching for contacts ...........................................24

Adding contacts .........................................................24

Editing contacts ......................................................... 24

Phone book ..................................................................25

Deleting contacts ......................................................25

Deleting all conference groups ........................... 25

Displaying phonebook status................................25

External phonebook (LDAP) 26

Search and dial contact .......................................... 27

Conference guide 28

Making conference group calls ...........................28

Displaying conference group

participants .................................................................. 29

Adding a conference group ..................................29

Editing a conference group ...................................29

Conference guide ....................................................30

Deleting a conference group ...............................30

Deleting all conference groups ...........................30

Displaying conference guide status ...................30

Recording 31

Starting a recording ..................................................31

Mute function ..............................................................31

Hold ..................................................................................31

Ending a recording .....................................................31

Listening to a recording ..........................................32

Editing the name of a recording .......................... 32

Recording ....................................................................33

Deleting a recording ................................................33

Deleting all recordings ............................................33

Adjusting the recording indicator.......................33

Displaying recording feature status ................33

Settings 34

Basic settings ..............................................................34

Advanced settings ....................................................36

Settings during a call ................................................ 37

System............................................................................38

Checking status ..........................................................39

Unite ................................................................................41

Using the web interface 42

Checking network addresses................................42

Logging in to the Konftel 300IPx .......................43

Managing the phonebook ..................................... 44

Managing the conference guide ......................... 47

Checking the call list ................................................49

Basic settings ..............................................................50

Restarting the Konftel 300IPx ............................52

Unite ...............................................................................53

Checking status ..........................................................54

Service and warranty 55

4

DESCRIPTION

SD memory

card port

USB port

Expansion micro-

phone port

DisplaySpeaker Microphone Keypad LEDs

Power supply port

Security lock port

AUX port

Network cable port

Expansion microphone port

LEDs

Flashing blue light Incoming call

Steady blue light Call in progress

Flashing red light Hold, microphone and

speaker turned o

Steady red light Mute, microphone turned o

NFC

symbol

5

DESCRIPTION

Line selection

Alphanumerical keys

Hold down a button for 2 seconds to

open the phonebook

OK to conﬁrm

Yes/conﬁrm choice

Conference

Automatic dialling of confer-

ence groups

One press of this button will

always connect all parties to a

conference call

Answer/connect call

During a call: Press to call a

new person

Hang up/end call

Menu

Settings

Navigation in menus

Display of call list

No/end/back,

Recording

Increase volume

Decrease volume

Mute

(microphone

turned o)

Hold

Navigation in menus

Display of call list

(blank) . - 1

G H I 4

P Q R S 7

D E F É È 3

M N O Ö Ø Ñ 6

W X Y Z 9

A B C Å Ä Á À 2

J K L 5

T U V Ü Ú 8

0

KEYPAD

Writing text

Each button contains letters and characters - more than those shown on the button (see

illustration below). Press the same key repeatedly to change to another character. If there

are two letters under the same key that you want to enter one after the other, you need

to pause slightly before entering the second letter.

Press to delete the last character you entered.

6

DESCRIPTION

Date

Time

Mobile device connected via Unite

Display text (can be changed, see Admin guide)

Account name (can be changed)

Registered

Not registered

Call duration

Time

Information text (see below)

Phone lines (L1–L4)

Line status (see below)

Secure connection (see page 17)

DISPLAY

On Hook

Press to view this screen.

O Hook

Press to view this screen.

Line status:

Line free (Before account name – telephone not registered)

Line connected (Before account name – telephone registered)

Line on hold (“HOLD” displayed on the screen – all calls on hold)

Line (called party) busy

Own line put on hold by other party

Recording call

Secure connection

Information text displays one of the following:

• Number or name of each phone line

(The name will be displayed if a number is in the phonebook)

• Explanation of what you should do (for example ENTER NUMBER)

• Status (for example HOLD when placing all calls on hold)

7

DESCRIPTION

Line/number/name

New line (two lines if two accounts are registered)

Option for creating or splitting conference calls

Current menu

Submenu

Marked option – open by pressing OK button

Scrolling list

(indication of where the marked option is in the list or menu)

List of setting options:

Existing settings

Marked option – select by pressing OK button

List of names:

Marked name – select by pressing OK button

Line menu

Press to switch to and from this menu.

Menu

Press to switch to and from a menu.

NAVIGATION AND SELECTION IN MENUS



Press .



Select the option you want from the menu using the arrow buttons.



Conﬁrm by pressing OK to select the marked option.



Cancel the setting or go back one level in the menu by pressing .



Quit the menu by pressing again.



Note that after you have made changes to a setting, you must press OK to activate

the setting.

It is possible to open a menu option directly by pressing the number button that

corresponds to the position of the option in the menu (e.g. 2 to open PHONEBOOK

and then 3 to select EDIT CONTACT).

8

DESCRIPTION

Writing style in instructions

In the instructions, > SETTINGS (6) means you should:



Press .



Mark the SETTINGS option using the arrow buttons and conﬁrm by pressing OK

to open the menu (or press button number 6).

Correspondingly, Phone book > Conference Guide in the web interface means you

should select the Phone book menu and the Conference Guide tab.

Menu tree

It is simplest to make settings and edit contacts using a PC and the Konftel 300IPx

web interface (see page 42).

MAINTENANCE

Clean the equipment with a soft, dry cloth. Never use liquids.

CONNECTING

See the “Konftel 300IPx Installation Guide” on how to connect and register the

conference phone.

See page 9 for wireless connection via Konftel Unite.

See page 16 for connection to a computer via USB.

1 2 3 4 5 6 7 8 9

CONF GUIDE

BASIC

SETTINGS

SETTINGS SYSTEM STATUSRECORDING

DEFAULT

PROFILE 1

PROFILE 2

PROFILE 3

PROFILE 4

PROFILES

PHONE BOOK EXT. PHONE BOOK

SEARCH

CONTACT

ADD

CONTACT

EDIT

CONTACT

ERASE

CONTACT

ERASE

ALL

STATUS

SEARCH

GROUP

ADD

GROUP

EDIT

GROUP

ERASE

GROUP

ERASE

ALL

STATUS

PLAYBACK

FILE

RENAME

FILE

ERASE

FILE

ERASE

ALL

SETTINGS

STATUS

BASIC

ADVANCED

RESTART

REBOOT

FACTORY

RESET

ACCOUNTS

NETWORK

NAT

TRAVERSAL

MEDIA

TIME

DEVICE

ACCOUNTS

LANGUAGE

KEY TONE

RING LEVEL

EQUALIZER

AUX PORT

PA

TIME

FORMAT

DEFAULT

UNITE

DISCONNECT

ERASE

DEVICE

ERASE

ALL

STATUS

9

USE WITH KONFTEL UNITE

It is simple to connect the Konftel 300IPx to a mobile phone or tablet on which the

Konftel Unite app is installed. The conference phone and your meetings can be managed

from the app instead of the phone's keypad. It’s much more personal, direct and intuitive

when you're holding the user interface in your hand. Call contacts straight from your local

address book, create conference groups, adjust the volume and other features.

The Konftel 300IPx and Konftel Unite together bring One Touch Conferencing into the

conference room. A single touch is all it takes to start or join a phone meeting that's

scheduled in your calendar.

INSTALL THE APP

Konftel Unite is free to download from the App Store and Google Play. Download and

install it from the store like any other app.

PAIRING AND CONNECTING

The ﬁrst time you use the Konftel 300IPx with Konftel Unite in your mobile phone, the

devices have to be paired as instructed in the app. They then connect with one click after

the app has been opened near the conference phone.

What to do:



Open Konftel Unite. The closest Konftel 300IPx will then be displayed.

10

The device name displayed is the name shown on the screen of that Konftel 300IPx

phone. (This text can be altered. See SCREEN and text settings in the administration

manual for the Konftel 300IPx).

When you select the Konftel 300IPx that you want to connect, a pairing code will be

displayed. Enter the code via the keypad on the conference phone and press OK. Pairing

will then start. When the devices are paired, the Unite connection symbol will be displayed

in both Konftel Unite and the Konftel 300IPx.

Konftel Unite and the Konftel 300IPx will remain paired while they are close to one

another and are being used. A connection breaks after 5 minutes of inactivity, i.e. when no

call is being held. The connection range is up to 20 metres, approximately, depending on

the setting. The connection breaks if this range is exceeded.

You will be asked to reconnect when Konftel Unite next comes within range of the

Konftel 300IPx. One touch is all it takes to reconnect.

You can disconnect manually via the conference phone and the app.

Via the Konftel 300IPx:



Select: MENU > UNITE > DISCONNECT > conﬁrm with OK.

Via Konftel Unite:

Click on the Unite connection symbol in the upper left-hand corner of the screen and

select disconnect from the highlighted device.



Up to 100 mobile phones or tablets can be paired with a Konftel 300IPx. Note

however: Only one user at a time can be actively connected to the conference phone!

The number of paired mobile devices is displayed under the status menu in the

Konftel 300IPx.



Select: SETTINGS > UNITE > STATUS

The pairing can be deleted from the conference phone.



Select: MENU > UNITE > DELETE DEVICE or DELETE ALL DEVICES.

Symbol for Unite

connection

USE WITH KONFTEL UNITE

11

CALENDAR AND TODAY'S AGENDA

Today’s agenda is displayed in the calendar view. Your bookings and meetings are down-

loaded from your selected calendars and are displayed here (see Unite settings). A phone

symbol is displayed for each activity that contains call information . An overview and a

list of other meeting participants are displayed when you click on one of the scheduled

conference calls. Konftel Unite can connect to remote meetings in dierent ways:

• via a Konftel 300IPx

• via a mobile phone

• via a UC client or web service.

Konftel Unite ﬁnds the phone numbers, PIN codes and meeting links in the calendar book-

ing. If you decide to connect to the conference call, Konftel Unite automatically does the

dialling and identiﬁcation.

You simply tap on one key - that's why it's called One Touch Conferencing.

Remember that the conference invitation format in the underlying calendar should

comply with the E164 international phone number standard. This guarantees that Konftel

Unite interprets the information correctly, even if the app is able to manage most

non-compliance issues in a smart way.

This is an example of a format that complies with the standard: +46 (0)8 52207018,

pin 123456#

GUIDED CONFERENCE CALL

A few simple steps help you connect your conference room to the remote meeting, using

Konftel Unite’s automation support and just one touch of the button.

1. You have an invitation to a conference call in your calendar.

2. Shortly before the meeting (5, 10 or 15 minutes depending on your selected setting),

a notiﬁcation is sent to your mobile phone.

3. As soon as you open Konftel Unite, it will start to search for an available Konftel

300IPx and will display the one that is closest.

4. In the conference room, you connect to the meeting via the Konftel 300IPx there by

touching the button.

5. The phone dials the number and automatically enters the code for the meeting.

USE WITH KONFTEL UNITE

12

MANUALLY STARTING A CALL

To start a call that is not scheduled in the calendar when Konftel Unite is already connect-

ed to a Konftel 300IPx:

• Select a number from your personal, local address book.

• Select a number from your selected favourites.

• Select a number from your call history.

• Dial a number manually using the keypad.

The Konftel 300IPx will then dial that number via the SIP account.

DURING A CALL

The Konftel Unite app gives you complete, direct control of the Konftel 300IPx during

the call. You don't need to reach over to the keypad on the conference phone.

USE WITH KONFTEL UNITE

Adjust the volume

Mute microphone

Ending calls

Put call on hold

Add participant

Create/split conference

Enter tone choice (DTMF)

USB call is active

13

SETTINGS

Click on the cogwheel in the upper right-hand corner to open Konftel Unite’s settings

menu. Here are some of the features worth getting to know.

Connection to the Konftel 300IPx:

This is where you turn the app’s automatic search for conference phones on and o.

We recommend turning the search feature o if Konftel Unite is used for One Touch

Conferencing on a mobile phone contract without the Konftel 300IPx.

Moderator code:

If you usually host conference calls over a bridge service, enter your moderator code here

along with the guest code you send out, and then leave the rest to Konftel Unite.

Meeting notiﬁcation:

If you want a reminder, you can set how many minutes (5, 10 or 15) before the meeting

you are to be notiﬁed.

Calendars to view:

All calendars in the mobile phone are viewed as a list. Tick the calendars from which you

want Konftel Unite to retrieve information.

Guide:

A quick guide of the app’s features is presented the ﬁrst time it is opened. You can start

this guide again here if you need to.

USE WITH KONFTEL UNITE

14

Beside from managing the Konftel 300IPx from the Konftel Unite app, you can use the

keypad to make your conference calls.

ANSWERING CALLS

A ring tone will be heard and the blue LEDs start ﬂashing.



Press to answer.

The LEDs show a steady blue light.

ANSWERING CALLS ON HOLD

If a call is made to the conference phone during another call, you will hear a double tone,

INCOMING CALL will be displayed on the screen and the blue LEDs start ﬂashing.



Press to answer.

The original call will automatically be put on hold.

Press the (Conference) button to connect the calls.

Press to end the new call and to reconnect the original call.

Use the line mode (see page 20) to switch between the calls.

MAKING CALLS

See “MANAGING PHONE LINES” on page 19 about selecting an account before dialling.



Dial the number.



Press .

The number is called and the LEDs show a steady blue light. The display shows the duration of the

call.

Or:



Press .



Dial the number and press OK to conﬁrm.

The number is called and the LEDs show a steady blue light. The display shows the duration of the

call.

ANSWERING AND MAKING CALLS

15

REDIALLING



Press an arrow button.

The last number that you dialled appears in the display.



Use the arrow buttons to scroll through the call list.



Press

.

The number selected is called.

You can delete the call list by scrolling to the end of the list and pressing OK when the

question “CLEAR LIST?” appears.

CALLING FROM THE PHONE BOOK

Please turn to page 24 for instructions on adding and updating contacts in the phonebook.



Press and hold down a number button for two seconds.

The phone book appears in the display. The pre-programmed names appear in alphabetical order,

starting with the number button’s ﬁrst letter.



Use the arrow buttons to mark the name in the phonebook.



Press .

The number selected is called.

The Konftel 300IPx also supports an external phonebook in the form of a catalogue

server (LDAP server). Find out more on page 26.

ANSWERING AND MAKING CALLS

16

USE WITH A COMPUTER

The Konftel 300IPx transforms your computer into high-quality conferencing equipment

with OmniSound

®

.

Unlike normal computer speakers and microphones, the Konftel 300IPx provides full

duplex (two-way audio) and ecient echo cancellation and static reduction.

The computer identiﬁes the Konftel 300IPx as an echo cancellation device which means

that communication software usually leaves the audio processing to the Konftel 300IPx,

resulting in better sound quality. This can also be manually adjusted, for example in Skype

®

.

CONNECTING TO A COMPUTER



Connect the computer to the Konftel 300IPx using the USB cable provided.



The computer’s operating system normally automatically selects the Konftel 300IPx

as a speaker and microphone. If the Konftel 300IPx is not automatically selected as

an audio device in the computer, you may have to access the computer settings and

manually select Konftel 300IPx.



If the computer has active software that is using the computer’s built-in speakers, you

may need to restart the software to switch to the new speaker (Konftel 300IPx).



A USB icon appears in the Konftel Unite app during a USB call.

USB CALLS VIA A COMPUTER

For these instructions, it is assumed that the computer is turned on, the webmeeting

software (e.g. Skype

®

) is running, that the Konftel 300IPx is connected via the USB cable

to the computer, and that the Konftel 300IPx is selected as the audio device in the

computer’s settings.

Making USB calls



During a webmeeting, the Konftel 300IPx functions as a speaker and microphone for

the computer and the LEDs show a steady blue light.



If you are in an active conference call, incoming USB calls will be included.

Ending a USB call



End the call in the computer’s webmeeting software.

17

ADJUSTING THE SPEAKER VOLUME



Adjust the speaker volume using the buttons and .

PLACING CALLS ON TEMPORARY HOLD

Mute



Press to turn the microphone o.

The LEDs change from blue to red. The other party cannot hear what you are saying.



Press to reconnect the call.

Hold



Press to place the call on hold.

The LEDs change from blue to ﬂashing red. Both the microphone and the speaker are turned o

and the call is on hold.



Press to reconnect the call.

ENDING CALLS



End the call by pressing .

SECURE CONNECTION

The Konftel 300IPx supports secure data connections between devices (authentication

and encryption). This feature must be activated by the administrator.

You know the feature is activated if you see a closed padlock in the lower right-hand cor-

ner of the display screen when the Konftel 300IPx has a secure connection to the other

phone. If the phone or PBX you are calling does not support secure connections, you will

see an open padlock on the screen. See the illustration on page 6.

DURING A CALL

18

Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an

individual on hold during a multi-party call and other more advanced features.

ADDING ANOTHER PARTY TO A CALL

If there are free lines, new parties can be added, regardless of whether you have used the

(Conference) button or if you are making a normal call.



Press during the call to get a new dialling tone.

Calls in progress are put on hold.



Dial the new number.



You can also press an arrow button to use the call list or use the menu to access the

phonebook.



Press the (Conference) button to merge all lines into a multi-party call.

MAKING CONFERENCE GROUP CALLS

See “CONFERENCE GUIDE” on page 28 to create and edit conference groups.



Press the (Conference) button.



Select the conference group you want to call and press OK to conﬁrm.

The Konftel 300IPx dials all the contacts in the group.

The box in front of a person’s name ﬁlls as soon as that person answers.

MAKING MULTIPARTY CALLS

19

SELECTING ACCOUNT WHEN DIALLING

If you have more than one account registered in your Konftel 300IPx, you can use the line

mode to select the account that you want to use for the new call.

Making a new call



Press .

The line menu with the name of your accounts is displayed.



Select the account you wish to use for the new call and press OK or .



Dial the number and press OK to conﬁrm.

Adding a party

In the same way, a party can be added and an account selected for that party during a call.



Press .

The line menu with the name of your accounts (NEW:Xxx) and lines that are already busy will be

displayed.



Select the account you wish to use for the new call and press OK or .

Other calls are put on hold.



Dial the new number.



Press the (Conference) button to merge all lines into a multi-party call.

MANAGING PHONE LINES

20

SWITCHING BETWEEN LINES DURING MULTIPARTY CALLS

Talking privately with one individual



Press .

All lines are put on hold.



Alternatively, you can press after opening the line menu or you can select SPLIT

CONFERENCE from the line menu to put the lines on hold.



Press .

The line menu is displayed.



Mark a party in the line menu and press OK or .

The party is reconnected to the call.

Switching to another caller

This assumes that you are talking with just one individual as described above.



Mark another party in the line menu and press .

The ﬁrst party is put on hold and the other is connected to the call.

Talking to several parties

This assumes that you are talking with just one individual as described above.



Mark another party in the line menu and press OK.

Both the ﬁrst and the second party are connected to the call.

Talking to all parties



Press (Conference).

All parties are connected to the call.



An alternative way to connect all lines to the call is to select CREATE CONFERENCE

in the line menu.

MANAGING PHONE LINES

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