ZyXEL WX3310-B0 Guida utente

Default Login Details

User’s Guide

WX3310-B0

Dual-Band Wireless AX Gigabit Extender

Web Address http://zyxelsetup (Windows)

http://zyxelsetup.local (Mac)

LAN IP Address http://(DHCP-assigned IP)

OR

http://192.168.1.2

Password (See the device label)

Version 1.0 Edition 2, 03/2020

WX3310-B0 User’s Guide

2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in your

product firmware or your computer operating system. Every effort has been made to ensure that the

information in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide shows how to connect the WX3310 and access the Web Configurator.

•More Information

Go to support.zyxel.com to find other information on the WX3310

.

WX3310-B0 User’s Guide

3

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may need to

configure or helpful tips) or recommendations.

Syntax Conventions

• The WX3310 may be referred to as the “WX” in this guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >

Network > IP Setting means you first click Configuration in the navigation panel, then the Network sub

menu and finally the IP Setting tab to get to that screen.

Icons Used in Figures

Figures in this guide may use the following generic icons. The WX3310 icon is not an exact representation

of your device.

WX3310 Router Switch Internet

Server Desktop Laptop

Contents Overview

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4

Contents Overview

User’s Guide ........................................................................................................................................9

Introduction ........................................................................................................................................... 10

The Web Configurator ......................................................................................................................... 16

Modes .................................................................................................................................................... 24

Easy Mode ............................................................................................................................................. 26

Access Point Mode .............................................................................................................................. 31

Repeater Mode .................................................................................................................................... 36

Tutorials .................................................................................................................................................. 41

Technical Reference ........................................................................................................................44

Monitor ................................................................................................................................................... 45

Network ................................................................................................................................................. 51

Wireless LAN .......................................................................................................................................... 54

AP Connection (Repeater Mode) ...................................................................................................... 75

Mesh ....................................................................................................................................................... 79

Maintenance ........................................................................................................................................ 81

Troubleshooting .................................................................................................................................... 87

Table of Contents

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Table of Contents

Document Conventions ......................................................................................................................3

Contents Overview .............................................................................................................................4

Table of Contents.................................................................................................................................5

Part I: User’s Guide............................................................................................9

Chapter 1

Introduction ........................................................................................................................................10

1.1 Overview ......................................................................................................................................... 10

1.2 Dual-Band WiFi ................................................................................................................................ 10

1.3 Securing the WX3310 ..................................................................................................................... 11

1.4 Front Panel and LEDs ...................................................................................................................... 11

1.5 Back Panel ...................................................................................................................................... 13

1.6 The WPS Button ............................................................................................................................... 14

1.6.1 Using the WPS Button ............................................................................................................ 14

1.7 The RESET Button ............................................................................................................................. 15

1.7.1 Using the RESET Button .......................................................................................................... 15

Chapter 2

The Web Configurator........................................................................................................................16

2.1 Overview ......................................................................................................................................... 16

2.1.1 What You Can Do in this Chapter ....................................................................................... 16

2.2 Accessing the Web Configurator ................................................................................................. 16

2.3 Preparing your Computer to Access the Web Configurator .................................................... 18

2.3.1 Static IP Configuration in Microsoft Windows .................................................................... 19

2.3.2 Static IP Configuration in MAC OS X ................................................................................... 21

Chapter 3

Modes .................................................................................................................................................24

3.1 Overview ......................................................................................................................................... 24

3.1.1 Web Configurator Modes .................................................................................................... 24

3.1.2 Device Operating Modes .................................................................................................... 24

Chapter 4

Easy Mode..........................................................................................................................................26

4.1 Overview ......................................................................................................................................... 26

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4.1.1 What You Can Do in this Chapter ....................................................................................... 27

4.2 Navigation Panel ............................................................................................................................ 27

4.3 Network Map .................................................................................................................................. 28

4.4 Status Screen (Easy Mode) ............................................................................................................ 28

Chapter 5

Access Point Mode............................................................................................................................31

5.1 Overview ......................................................................................................................................... 31

5.1.1 What You Can Do in this Chapter ....................................................................................... 31

5.2 Setting your WX3310 to AP Mode ................................................................................................. 31

5.2.1 Status Screen (AP Mode) ..................................................................................................... 32

5.2.2 AP Navigation Panel ............................................................................................................. 34

Chapter 6

Repeater Mode..................................................................................................................................36

6.1 Overview ......................................................................................................................................... 36

6.1.1 What You Can Do in this Chapter ....................................................................................... 36

6.2 Setting your WX3310 to Repeater Mode ..................................................................................... 36

6.2.1 Status Screen (Repeater Mode) ......................................................................................... 37

6.2.2 Repeater Navigation Panel ................................................................................................. 39

Chapter 7

Tutorials...............................................................................................................................................41

7.1 Overview ......................................................................................................................................... 41

7.2 Configuring the WX3310 as an Access Point .............................................................................. 41

7.3 Configuring the WX3310 as a Repeater ...................................................................................... 41

7.3.1 Selecting an AP from an Automatically Detected List ..................................................... 41

7.3.2 Selecting an AP by Manually Entering Security Information ............................................ 42

Part II: Technical Reference...........................................................................44

Chapter 8

Monitor................................................................................................................................................45

8.1 Overview ......................................................................................................................................... 45

8.2 What You Can Do .......................................................................................................................... 45

8.3 Log .................................................................................................................................................... 45

8.4 Wireless Monitor .......................................................................................................................... 46

8.5 MBSS Monitor ................................................................................................................................... 48

8.6 Multicast Monitor ............................................................................................................................ 50

Chapter 9

Network...............................................................................................................................................51

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9.1 Overview ......................................................................................................................................... 51

9.2 What You Can Do .......................................................................................................................... 51

9.3 What You Need To Know .............................................................................................................. 51

9.4 Networking Screen ......................................................................................................................... 52

Chapter 10

Wireless LAN .......................................................................................................................................54

10.1 Overview ....................................................................................................................................... 54

10.2 What You Can Do in this Chapter .............................................................................................. 55

10.3 What You Should Know ............................................................................................................... 55

10.3.1 Wireless Basic ....................................................................................................................... 55

10.3.2 WiFi6 / IEEE 802.11ax ........................................................................................................... 55

10.4 Basic Wireless Network Screen ................................................................................................... 56

10.5 Advanced Wireless Network Screen ..........................................................................................57

10.6 WPS Screen ................................................................................................................................... 58

10.7 MAC Filter ...................................................................................................................................... 59

10.8 MBSS Screen .................................................................................................................................. 60

10.9 Technical Reference .................................................................................................................... 61

10.9.1 Wireless Network Overview ................................................................................................ 61

10.9.2 Wireless Security Overview ................................................................................................. 63

10.9.3 WiFi Protected Setup (WPS) ............................................................................................... 66

Chapter 11

AP Connection (Repeater Mode) ....................................................................................................75

11.1 Overview ....................................................................................................................................... 75

11.2 What You Can Do in this Chapter .............................................................................................. 75

11.3 Station Screen ............................................................................................................................... 75

11.4 AP List Screen ................................................................................................................................ 76

11.5 WPS Screen ................................................................................................................................... 78

Chapter 12

Mesh....................................................................................................................................................79

12.1 Overview ....................................................................................................................................... 79

12.2 Mesh Screen .................................................................................................................................. 80

Chapter 13

Maintenance......................................................................................................................................81

13.1 Overview ....................................................................................................................................... 81

13.2 What You Can Do in this Chapter .............................................................................................. 81

13.3 Password Screen .......................................................................................................................... 81

13.4 Time Screen ................................................................................................................................... 82

13.5 Firmware Upgrade Screen .......................................................................................................... 83

13.6 Restore Screen .............................................................................................................................. 84

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13.6.1 Backup Configuration ........................................................................................................ 85

13.6.2 Restore Configuration ........................................................................................................ 85

13.6.3 Back to Factory Defaults .................................................................................................... 85

13.7 Restart Screen ............................................................................................................................... 86

Chapter 14

Troubleshooting..................................................................................................................................87

14.1 Power, Hardware Connections, and LEDs ................................................................................. 87

14.2 WX3310 Access and Login .......................................................................................................... 88

14.3 Internet Access ............................................................................................................................. 89

14.4 Resetting the WX3310 to Its Factory Defaults ............................................................................ 90

14.5 Wireless Problems .......................................................................................................................... 90

Appendix A Wireless LANs ................................................................................................................ 91

Appendix B Customer Support ...................................................................................................... 103

Appendix C Legal Information ...................................................................................................... 109

Index.................................................................................................................................................116

9

PART I

User’s Guide

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CHAPTER 1

Introduction

1.1 Overview

The WX3310 is a wireless extender that can function as a repeater or an Access Point (AP).

Set your WX3310 as an AP if you want to bridge a wired network (LAN) and a wireless LAN (WLAN) in the

same subnet.

Set your WX3310 as a Repeater if you want to connect an existing wired network through another

access point and also lets wireless clients connect to the network through it.

It supports WiFi6 that is most suitable in areas with a high concentration of users. See Section 10.3.2 on

page 55 for more information on WiFi6.

It can also use both 2.4GHz and 5GHz networks at the same time. See

Section 1.2 on page 10 for more

information on dual-band WiFi.

Figure 1 Device Operation Mode Example

In Figure 1, the WX3310 that is acting as a Repeater is letting a wireless client connect to an existing

wired network and also lets the wireless client connect to the network through the other WX3310 that is

acting as an AP. The WX3310 that is acting as an AP is bridging a wired network and a wireless LAN in the

same subnet. See Chapter 3 on page 24 for more information on these modes.

Use a (supported) web browser to manage the WX3310.

1.2 Dual-Band WiFi

By default, the wireless LAN (WLAN) is enabled on the WX3310. IEEE 802.11a/b/g/n/ac/ax compliant

clients can wirelessly connect to the WX3310 to access network resources.

The WX3310 is a dual-band extender that can use both 2.4G and 5G networks at the same time.

You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz

band for time sensitive traffic like high-definition video, music, and gaming.

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Figure 2 Dual-Band Application

The WX3310 can act as an Access Point (AP) for IEEE 802.11a/b/g/n/ac/ax wireless clients, such as

notebook computers, iPads, smartphones, and so on. It allows them to connect to the Internet without

having to rely on inconvenient Ethernet cables.

Figure 3 Wireless Access Example

1.3 Securing the WX3310

Do the following things regularly to make the WX3310 more secure and to manage the WX3310 more

effectively.

• Change the password. Use a password that’s not easy to guess and that consists of different types of

characters, such as numbers and letters.

• Write down the password and put it in a safe place.

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working

configuration may be useful if the device becomes unstable or even crashes. If you forget your

password, you will have to reset the WX3310 to its factory default settings. If you backed up an earlier

configuration file, you would not have to totally re-configure the WX3310. You could simply restore

your last configuration.

1.4 Front Panel and LEDs

The following figure is the front panel of the WX3310. Use the LEDs to determine if the WX3310 is behaving

normally or if there are some problems on your network.

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Figure 4 Front Panel

The following table describes the LEDs

Table 1 Front Panel LEDs

LED COLOR STATUS DESCRIPTION

WPS Green Blinking WPS process in progress

Red On WPS failed.

Blinking Overlapping WPS processes (two wireless clients are trying to

simultaneously connect to the WX3310).

Wait for the LED to go off, then initiate WPS again.

Off No WPS activity.

AP Mode

Link Quality

(wired

connection)

Green On Connected to the modem/router.

Blinking Connected, but not synced with the Zyxel MPro Mesh gateway (router

controller).

Off There is no connection to the modem/router.

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1.5 Back Panel

The following figure is the back panel of the WX3310.

Repeater

Mode Link

Quality

(wireless

connection)

Green On Link quality is good.

Blinking Link quality is good, but not synced with the Zyxel MPro Mesh gateway

(router controller).

(see Chapter 12 on page 79 for more information on Easy Mesh)

Amber On Place the WX3310 further from the modem/router.

Blinking Place the WX3310 further from the modem/router. Not synced with the

Zyxel MPro Mesh gateway (router controller).

(see Chapter 12 on page 79 for more information on Easy Mesh)

Red On Place the WX3310 closer to the modem/router.

Blinking Place the WX3310 closer to the modem/router. Not synced with the

Zyxel MPro Mesh gateway (router controller).

(see Chapter 12 on page 79 for more information on Easy Mesh)

Off There is no connection to the modem/router.

WiFi Green On The 2.4G and 5G wireless radios are ready.

Blinking Sending and receiving data.

Off The 2.4G or 5G wireless radio is not ready or has failed.

POWER Green On The WX3310 is ready.

Blinking The WX3310 is booting.

Red On System failure.

Blinking Firmware upgrading.

Off The WX3310 is not receiving power or is turned off.

Table 1 Front Panel LEDs (continued)

LED COLOR STATUS DESCRIPTION

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Figure 5 Rear Panel

1.6 The WPS Button

Your WX3310 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless

network. WPS is an industry standard specification, defined by the Wi-Fi Alliance.

WPS allows you to quickly set up a wireless network with strong security, without having to configure

security settings manually. Each WPS connection works between two devices. Both devices must

support WPS (check each device’s documentation to make sure).

Depending on the devices you have, you can either press a button (recommended) on the device

itself, or in its configuration utility or enter a PIN (a unique Personal Identification Number that allows one

device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has

two minutes to find another device that also has WPS activated. Then, the two devices connect and set

up a secure network by themselves.

The WPS button is located at the back panel of the WX3310.

1.6.1 Using the WPS Button

1 Make sure the power LED is on (not blinking).

2 Choose a mode

• AP mode: Press the WX3310 WPS button once. The WPS LED should start blinking. Press the WPS button

on the client within two minutes. Wait for the WPS LED to turn steady green indicating the WPS process

has finished. If it turns red, the WPS process has failed.

Chapter 1 Introduction

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• Repeater mode (modem/router to the WX3310): Press the WX3310 WPS button once to copy the WiFi

settings from your modem/router to the WX3310. Press the WPS button on your modem/router within

two minutes. Wait for the WPS LED to turn steady green, which indicates that the WPS process is

finished. If it turns red, the WPS process has failed.

• Repeater mode (the WX3310 to the wireless client): Press the WX3310 WPS button twice within 7

seconds to copy the WiFi settings from the WX3310 to a wireless client, such as your smartphone or

laptop. The WPS LED should start blinking. Press the WPS button on the client within two minutes. Wait

for the WPS LED to turn steady green, which indicates that the WPS process has finished. If it turns red,

the WPS process has failed.

Note: You must activate WPS in the WX3310 and in another wireless device within two minutes

of each other.

Note: With WPS, wireless clients can only connect to the 5GHz or 2.4GHz wireless network using

the first 5GHz or 2.4GHz SSID on the WX3310 (in AP or repeater mode).

For more information on using WPS, see Section on page 43.

1.7 The RESET Button

If you forget your password or IP address, or you cannot access the Web Configurator, you will need to

use the RESET button at the back of the WX3310 to reload the factory-default configuration file. This

means that you will lose all configurations that you had previously saved, the password will be reset to

the default key on the device label. The WX3310 will be reset to obtain an IP address from a DHCP

server.

1.7.1 Using the RESET Button

1 Make sure the power LED is on (not blinking).

2 Press the RESET button for one to five seconds to reboot the WX3310.

3 Press the RESET button for longer than five seconds to set the WX3310 back to its factory-default

configurations.

WX3310-B0 User’s Guide

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CHAPTER 2

The Web Configurator

2.1 Overview

This chapter describes how to access the WX3310 Web Configurator and provides an overview of its

screens.

The Web Configurator is an HTML-based management interface that allows easy setup and

management of the WX3310 via Internet browser.

Use:

• Internet Explorer 11 and later version

• Mozilla Firefox 67.0.2 and later version

• Google Chrome 77 and later version

• Safari 5.0 and later version

The recommended screen resolution is 1024 by 768 pixels.

In order to use the Web Configurator you need to allow:

• Web browser pop-up windows from your device.

• JavaScript (enabled by default).

• Java permissions (enabled by default).

Refer to Chapter 14 on page 87 to see how to make sure these functions are allowed in Internet

Explorer.

2.1.1 What You Can Do in this Chapter

• To change your computer’s IP address in Windows 7 operating system, see Section 2.3.1 on page 19.

• To change your computer’s IP address in MAC OS X 10.11 operating system, see Section 2.3.2 on

page 21.

2.2 Accessing the Web Configurator

1 Make sure your WX3310 hardware is properly connected and prepare your computer or computer

network to connect to the WX3310 (refer to the Quick Start Guide).

2 Launch your web browser.

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3 Type “http://zyxelsetup” (for Windows) or “http://zyxelsetup.local” (for Mac) as the website address to

access any of the modes.

The WX3310 is a DHCP client by default. Alternatively, check the connected gateway for the WX3310's

current IP address. Make sure your computer’s IP address is in the same subnet as the WX3310’s IP

address. Type “http://(DHCP-assigned IP)” as the web address in your web browser.

If the WX3310 is not connecting to a router or DHCP server, type the WX3310’s default static IP address

(192.168.1.2). Your computer must be in the same subnet in order to access this website address.You

must give it a fixed IP address in the range between 192.168.1.3 and 192.168.1.254 (see Section 2.3 on

page 18).

4 Type the Username and Password on the device label (default) and click Login.

Figure 6 Login Screen

5 You will see the FCC safety warning after you log into the web configurator. You can also see the FCC

safety warning by clicking on the i-note icon ( ) in the Status screen.

Chapter 2 The Web Configurator

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6 You should see a screen asking you to change your password (highly recommended) as shown next.

Type a new password. Click Apply to save your changes. Click Ignore if you do not want to change the

password this time.

Figure 7 Change Password Screen

Right after you log in, the easy mode network map screen is displayed. See Chapter 3 on page 24 for

more information about the easy mode.

2.3 Preparing your Computer to Access the Web

Configurator

This section shows you how to assign a static IP address to your computer.

Chapter 2 The Web Configurator

WX3310-B0 User’s Guide

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If the WX3310 is using the static IP address, your computer needs to be in the same subnet as the

WX3310 in order to access the web configurator. Below you will find the steps to set a static IP on both

Windows 7 (Section 2.3.1 on page 19) and MAC OS X 10.11(Section 2.3.2 on page 21) operating systems.

2.3.1 Static IP Configuration in Microsoft Windows

Follow these steps to change your computer’s IP address in Windows 7 operating system.

1 Click on the Network Icon located in the System Tray of your Task Bar. After you have clicked the

icon a small message window will appear, select Open Network and Sharing Center.

Note: You can also access the Network and Sharing Center by going to the Control Panel in

the Start Menu and clicking on Network and Sharing Center.

2 Once you have accessed the Network and Sharing Center, click on Local Area Connection to access

the adapter’s settings.

3 After accessing the connection’s general settings, click on the Properties button.

Chapter 2 The Web Configurator

WX3310-B0 User’s Guide

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Note: You can also access the adapter’s settings by clicking on Change adapter settings

located on the left side bar. Then right-clicking on the Local Area Connection icon and

selecting Properties.

4 In the connection’s properties select the Internet Protocol Version 4 (TCP/IPv4) item, then click on the

Properties button.

5 Once you have accessed the Internet Protocol Version 4 (TCP/IPv4) properties, click on the Use the

following IP address radio button and type your new IP address. Your computer must be in the same

subnet in order to access this website address.You must give it a fixed IP address in the range between

192.168.1.3 and 192.168.1.254. Then type 255.255.255.0 as your subnet mask, click OK to close the

Internet Protocol Version 4 (TCP/IPv4) Properties window. Then click OK to close the Local Area

Connection

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