OKI PT390 Dual Guida utente

PT390





Every effort has been made to ensure that the information in this document is complete, accurate, and

up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The

manufacturer also cannot guarantee that changes in software and equipment made by other

manufacturers and referred to in this manual will not affect the applicability of the information in it.

Mention of software products manufactured by other companies does not necessarily constitute

endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible,

we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the

information contained herein.

All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or

related actions are prohibited. You must obtain written permission from Oki Data Corporation before

doing any of the above.

Data Corporation

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft

Corporation.

Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product

meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and

2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where

applicable, on the approximation of the laws of the member states relating to Electromagnetic

Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy

related Products and Restriction on the use of certain Hazardous Substances in electrical

and electronic equipment.

The following cables were used to evaluate this product to achieve EMC directive

2014/30/EU compliance and configurations other than this may affect that compliance.

&$%/(7<3( &25(CORE

 This is a class A product as defined in EN55022. In a domestic environment

this product may cause radio interference, in which case the user may be required to

take adequate measures.

CABLE TYPE

LENGTH

(METRE)

CORE SHIELD

Power 2.0

88

USB 5.0

89

Serial (25pin)

15.0

89

Parallel 2.9

89

LAN

10.0

88

Drawer 1.8

88

M

ANUFACTURER

Oki Data Corporation,

4-11-22 Shibaura, Minato-ku,

Tokyo 108-8551,

Japan

For all sales, support and general enquiries contact your local distributor.

I

MPORTER

TO

THE

EU/A

UTHORISED

REPRESENTATIVE

OKI Europe Limited (trading as OKI Printing Solutions)

Blays House

Wick Road

Egham

Surrey, TW20 0HJ

United Kingdom

For all sales, support and general enquiries contact your local distributor.

E

NVIRONMENTAL

INFORMATION

Description of Safety symbols displayed on the equipment

No. Symbol Description

1

"ON" (power)

To indicate connection to the mains, at least for

mains switches or their positions.

2

Stand-by

To identify the switch or switch position by means of

which part of the equipment is switched on in order

to bring it into the stand-by condition.

3

General warning/caution

To identify a general warning/caution.

4

Caution, hot surface

To indicate that the marked item can be hot and

should not be touched without taking care.

5

Direct current

To indicate on the rating plate that the equipment is

suitable for direct current only; to identify relevant

terminals.

6

Alternating current

To indicate on the rating plate that the equipment

is suitable for alternating current only; to identify

relevant terminals.

3

TABLE OF CONTENTS

1. Appearance and Names of Components ·································································· 4

2. AC Adapter and Thermal Roll Paper ······································································ 6

2-1. AC adapter····································································································· 6

2-2. Paper specification (Thermal paper) ·································································· 6

2-3. Recommended Thermal Paper ·········································································· 7

3. Preparations ······································································································ 9

3-1. Connecting Interface Cable ·············································································· 9

3-2. Connecting the drawer kick cable···································································· 13

3-3. Connecting the AC Adapter ············································································ 14

3-4. Disconnecting the AC Adapter ········································································ 16

3-5. Turning on the Power ···················································································· 17

3-6. Installing the Printer Software ······································································· 17

4. Inserting Paper for Printing ··············································································· 18

4-1. Replacing paper ···························································································· 18

5. Control Panel ··································································································· 27

5-1. Control Panel ······························································································· 27

5-2. Error Indications ·························································································· 27

6. Preventing and Clearing Paper Jams ··································································· 29

6-1. Preventing Paper Jams·················································································· 29

6-2. Clearing a Paper Jam ···················································································· 29

7. Troubleshooting································································································ 30

7-1. Power-on Problems and Errors ······································································· 30

7-2. Cutter-related Problems················································································· 30

7-3. Printing-related Problems ·············································································· 31

8. Regular Cleaning ······························································································ 32

8-1. Cleaning the Paper Holder and Paper Transport··············································· 32

8-2. Cleaning the Platen Roller ············································································· 33

8-3. Cleaning the Thermal Head ··········································································· 36

8-4. Cleaning the Cutter Blade and Frame ····························································· 37

9. Notes on Use ···································································································· 43

Appendix A: Specifications····················································································· 48

A-1.General Specifications···················································································· 48

A-2.Cutter Specifications······················································································ 50

A-3.Paper Supply Specifications ············································································ 50

A-4.Interface Specifications ·················································································· 50

A-5.Environment Specifications ············································································ 51

A-6.Specifications of Reliability············································································· 52

Appendix B: Interface ··························································································· 53

B-1.Parallel Interface ·························································································· 53

B-2.Dual Interface······························································································· 55

B-3.LAN Interface······························································································· 56

B-4.Drawer Kick Connector ·················································································· 58

B-5.Specifications of Power Supply ········································································ 60

Appendix C: Special Modes ···················································································· 61

C-1.Test Printing ································································································ 61

C-2.Hex Dump ···································································································· 62

C-3.Setting Up the Printer ··················································································· 63

C-4.Setup Items ·································································································· 85

C-5.Sample Print ································································································ 91

1. Appearance and Names of Components

4

Pull up the release lever to open the

top cover.

This switch turns the

printer power on and off.

Open and close this

cover to replace

forms.

This panel contains status lamps

and operating switches.

Top cover

Release lever

Control panel

Power switch

Appended goods

Thermal paper CD

MANUAL

PRINTER DRIVER

UTILITY SOFT

Instruction sheet Safety warranty sheet

AC adapter Power cable

5

2. AC Adapter and Thermal Roll Paper

2-1. AC adapter

Only use the AC adapter specified below.

Model name: KA02951-0120

Input: 100 to 240V AC, 50/60Hz-

Output: DC24V±5%, 1.5A

Caution: Only use authorized AC adapters.

Caution: Do not use the bundled AC adapter and Power cable for any

electrical equipment other than this printer.

2-2. Paper specification (Thermal paper)

Be sure to use thermal roll paper that conform to the following specifications.

- Paper width: For paper 83mm wide, 83

0

-1.0

mm 80mm wide, 80

0

-1.0

mm

For paper 60mm wide, 60

0

-1.0

mm 58mm wide, 58

0

-1.0

mm

- Outside diameter: For paper 75 to 90µm thick, 102mm or less

For paper 90 to 150µm thick, 90mm or less

- Core diameter: For paper 75 to 90 m thick, 12±0.5mm (inside)

/18±0.5mm (outside)

For paper 90 to 150µm thick, 25.4±0.5mm (inside)

/32±0.5mm (outside)

- Printed surface: Outside of the roll

- Treatment of end of paper: The roll paper must not be glued to the core. The

end of the paper must also not be folded back.

Note: Do not use rolls that have rough sides or sides from which pieces of paper

extrude. Using such rolls could cause a printer failure.

6

7

2-3. Recommended Thermal Paper

Manufacturer Product

name

Quality characteristics Paper

thickness

Density

specification

PD160R Monochrome thermal

paper (high-grade

preservation type)

75m

100% Oji Paper Co.,

Ltd.

PD190R Monochrome thermal

paper (mid-grade

preservation type)

75m

100%

Nippon Paper

Industries Co.,

Ltd.

HD75 Monochrome thermal

label paper (normal

type)

150m

130%

P220AE-1 Monochrome thermal

paper (normal type)

150m

100%

PB670 Two-color thermal paper

(red/black: normal type)

75m

105%

Mitsubishi

Paper Mills

Limited

PB770 Two-color thermal paper

(blue/black: normal type)

75m

100%

Note: A recommended type of paper must be used. If a type of paper other than a

recommended one is used, head damage, printing irregularities, or similar

problems may occur.

Note: To use two-color thermal paper, set the print color to two colors from the

printer setup menu or using the setup tool contained on the CD-ROM

provided with the printer.

(See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

* By setting the appropriate property (use Color on the Graphics tab) for

printing with this printer driver, you can easily print in two-color mode

without having to change the printer setup.

Note: Ruled lines or characters containing fine lines (e.g. a serif typeface) tend to

have dull colors when they are printed on two-color thermal paper. For

printing on two-color thermal paper, a thick font (e.g., a sans serif font) is

recommended.

8

Note: Red or blue printing on two-color thermal paper has an inferior preservation

characteristic that is equivalent to that of normal thermal paper.

Note :Printouts on label paper or thick paper may contain blurs or voids, depending

on the humidity and other environmental conditions. Adjust the print speed

and print density as appropriate for the type of paper used. (See "C-3 Setting

Up the Printer" in Appendix C, "Special Modes.")

In particular, note that the paper transport accuracy may be negatively

affected by printing a barcode in the top margin at the beginning of paper

transport or in the Lower margin at the end of paper transport.

9

3. Preparations

No printer cable is provided with the product. Obtain a printer cable

suitable for the product interface. If you have any questions, consult your

dealer. Before connecting or disconnecting cables, make sure of the

following:

1) The power to the printer and all other devices connected to the

printer is turned off.

2) The AC adapter power cable has been unplugged from the outlet.

3-1. Connecting Interface Cable

Open the c

onnector cover at the rear of the printer

by pulling it up, and

connect the interface cable to its rear connector socket. Close the cover after

connecting the cable.

Note: If cables are arranged so that they extend from the rear or from the rear on the

right side, remove the inserts in the connector cover or the cover with nippers

or a similar tool. Unless the inserts are removed in this case, the cables may be

damaged and cause a failure.

For a unit with parallel interfaces

Connector cover

Insert

Parallel interface cable

* Secure the connector with

clasps after making the

connection.

Insert

Interface connector

(Parallel interface)

Power connector

Drawer kick connector

10

Insert

Connector cover

Insert

For a unit with Du

al interface

Serial interface cable

* Secure the connector wit

h

screws after making the

connection.

USB Interface Cable

Type-B

* Connect the printer to a PC

through this connector.

Interface connector

(Serial interface)

Interface Connector

(USB Interface Type-B)

* Connect the printer to a PC

through this connector.

Power connector

Drawer kick connector

11

For a unit with LAN interface

Connector cover

Insert

12

Power connector

Drawer kick connector

Interface connector

(LAN interface)

LAN interface cable

Insert

DIP Switch

Caution: Do not touch the DIP switches during normal use. This may

change the network settings, disabling normal printing.

Caution: If the device is installed vertically, the LAN cable may not usable

due to its shape. Please check before installing.

Caution: The LAN interface cable must use the shield type.

3-2. Connecting the drawer kick cable

Open the connector cover at the rear of the printer by pulling it up, and

connect the drawer kick cable to its rear connector socket. Close the cover

after connecting the cable.

Note : If the cable is arranged so that it extends from the rear, remove the inserts

in the connector cover with nippers or a similar tool. Unless the inserts are

removed in this case, the cable may be damaged and cause a failure.

Note : The drawer kick cable must not be used for a purpose other than for control

of the drawer.

Drawer kick cable

Connector cover

Insert

13

3-3. Connecting the AC Adapter

(1) Connect the AC adapter to the AC adapter power cable.

Note: To connect or disconnect the AC adapter, turn off the power switches of the

printer and all the devices to be connected to the printer. Then, unplug the

plug of the AC adapter power cable from the electrical outlet.

Note: Use only the specified AC adapter and specified AC adapter power cable.

(2) Open the connector cover at the rear of the printer by pulling it up, and

connect the AC adapter cable to the power socket.

Close the cover after connecting the cable.

Note: To connect the AC adaptor, place the printer on its side to make the

connection operation easier to perform.

Note: Remove notch of connector cover with Nipper, to maintain the space for the

cable of AC adapter.

Otherwise, the cable may be damaged and it way cause a failure.

Connector cover

14

Printer placed on its side

Power connector

Note: To prevent the adaptor from slipping out, the connector section is

designed to be tight to fit. When inserting, (1) pinch the base of the cable,

(2) while sliding the outer section of the connector upwards, (3) and

insert the connector until it locks in place with a “click” sound.

15

Base of the cable

1

2

3

Outer section of

the connector

(3) Connect the plug of the power cable to electrical outlet.

(4) Plug the other end of the power cord into the power outlet.

3-4. Disconnecting the AC Adapter

T

o unplug the AC adapte

r cable, grasp the connector as shown in the

picture below and pull it out. The lock mechanism of the connector will

then disengage, and the cable can be unplugged easily. Conversely,

forcibly pulling on the cable itself may damage the connector.

Note: Before disconnecting the AC adapter, switch off the printer and all devices

connected to the printer, and also disconnect the power cable of the AC

adapter from the outlet.

16

3-5. Turning on the Power

After the AC adapter is connected, turn on the power switch at the side of

the printer. The POWER lamp on the control panel lights.

Control panel

Power switch

3-6. Installing the Printer Software

Referring to the "Installation Guide"

(\Manuals\PT390_InstallGuide1_en.pdf) contained on

the CD-ROM provided with the printer, install the printer driver and

utility software.

17

4. Inserting Paper for Printing

4-1. Replacing paper

(1) Grasp the top cover, pull up the cover release lever, and

open the top cover.

18

▲

▼

Bottom part of the cover

release lever

Top part of the top cover

(2) When manipulating the top cover, note that the cover seems to

lock in p

osition before it is open completely. Make sure that the

cover is really open completely as shown in the picture below.

Note: If the top cover is not open completely during maintenance, it may close

inadvertently.

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